%
- Over all Percentage 92
- empty 8
Rated /5 from 571355814627 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,7135,5814,627 customer reviews.
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Reviews
2725-2737 of 5713 reviews
2725-2737 of 5581 reviews
2725-2737 of 4627 reviews
Trusted Customer - 7 years ago
I received courteous friendly service, and efficient...
Seniors Funeral Insurance Top Cover
Product Review
It's a Cover which has the customer in mind, not just themselves (like a previous experience I had with another company.
Service Review
I received courteous friendly service, and efficient follow-up, as promised.
ANN ROWE - 7 years ago
It was very professional and informative
Seniors Funeral Insurance Top Cover
Product Review
Service Review
It was very professional and informative
Peta East - 7 years ago
Very straight forward on the phone and friendly
Seniors Pet Insurance
Service Review
Very straight forward on the phone and friendly
Antony Kever - 7 years ago
Just a load off my mind prompt service friendly staff
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Just a load off my mind prompt service friendly staff
Caroline Black - 7 years ago
You can tell your sales reps to stop pushing people...
Seniors Funeral Insurance Top Cover
Product Review
I didn't want it and told the reps so multiple times give my money back
Service Review
You can tell your sales reps to stop pushing people into policies they don't want. I feel bullied and cheated
Lynette James - 7 years ago
Your customer service person, jake, was extremely...
Seniors Funeral Insurance Top Cover
Service Review
Your customer service person, Jake, was extremely patient, very clear, and well informed. He took the time to understand what I needed and was not at all "pushy". I appreciated the fact that he let your policy sell itself. Overall he made what could have been a daunting task a satisfying experience. You should investigate "cloning" him.....or, at least make sure he can train newer staff. ( I was a customer service officer for many years, Jake is one of the best to whom I have ever spoken.)
Trusted Customer - 7 years ago
It’s already very good.
Seniors Funeral Insurance Top Cover
Product Review
Just very goodxxxxxxxxxxxxxxxxxxxx
Service Review
It’s already very good.
Ron Randal - 7 years ago
The operator i spoke with was very cheerful and...
Seniors Funeral Insurance Top Cover
Product Review
Exactly what I was looking for. Sold.
Service Review
The operator I spoke with was very cheerful and explained everything that I asked with expertise. Good Job
Marie Marshall - 7 years ago
They explained everything in exactly words i...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
They explained everything in exactly words I understood, was so pleasant.
Trusted Customer - 7 years ago
Tim was wonderful and very through in explaining the...
Seniors Funeral Insurance Top Cover
Product Review
Tim explained the product so well I was able to discuss and purchase the same day
Service Review
Tim was wonderful and very through in explaining the product and was happy to purchase
Carolyn Collis - 7 years ago
Friendly operator who knew the product well and...
Seniors Funeral Insurance Top Cover
Product Review
Benefits are good value and serve the need very well.
Service Review
Friendly operator who knew the product well and explained the benefits well.
Roger Macgowan - 7 years ago
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Seniors Funeral Insurance Top Cover
Service Review
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Trusted Customer - 7 years ago
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Seniors Pet Insurance
Service Review
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Robin Wilkinson - 7 years ago
Whilst i am happy with my funeral insurance policy, i...
Seniors Funeral Insurance Top Cover
Service Review
Whilst I am happy with my funeral insurance policy, I am a little concerned about having to wait for 12 months (apart from an accident) for the policy to be enabled. I understand that you would have to have some restrictions, but I was recently very unwell with pneumonia and told the hospital staff they had to get me better because of my insurance policy. However I may live for another 5 or more years! I was delighted to receive my Seniors Gift Card. It made my day.
Brian Symes - 7 years ago
Your agent jake (id 21003252) was most helpful and...
Seniors Funeral Insurance Top Cover
Service Review
Your agent Jake (ID 21003252) was most helpful and straight forward in assisting me. He explained clearly and I hope honestly explaining the policy.
Lesa Brew - 7 years ago
Pleasant and helpful operator there was no hard sell...
Seniors Pet Insurance
Service Review
Pleasant and helpful operator there was no hard sell which made it for easy decision making.
Elizabeth Powell - 7 years ago
Friendly and knowledgable staff, explained things...
Seniors Funeral Insurance Essential Cover
Service Review
friendly and knowledgable staff, explained things well. Thankyou
Trusted Customer - 7 years ago
Fast and informative response to initial enquiry, the...
Seniors Funeral Insurance Top Cover
Service Review
Fast and informative response to initial enquiry, the entire process was very easy
Trusted Customer - 7 years ago
Very knowledgable staff i dealt with, enthusiastic,...
Seniors Pet Insurance
Service Review
Very knowledgable staff I dealt with, enthusiastic, answered all the questions, very quick follow up with a quote
Leslie Winbank - 7 years ago
Yes i would. they are knowledgeable, well informed and...
Seniors Funeral Insurance Top Cover
Service Review
yes i would. they are knowledgeable, well informed and non- pushy over the phone.they explain so you understand and no pressure buying.easy to deal with and no hesitation to contact should i require further assistance.
Kevin Morton - 7 years ago
Still waiting for email of paperwork
Seniors Funeral Insurance Top Cover
Service Review
Still waiting for email of paperwork
Angela Goldsmith - 7 years ago
Explanation of insurance was really clear. had time...
Seniors Pet Insurance
Service Review
Explanation of insurance was really clear. Had time to talk and ask questions and very pleasant to deal with.
John Scanlon - 7 years ago
All conditions and terms very reasonable
Seniors Funeral Insurance Top Cover
Service Review
All conditions and terms very reasonable
Trusted Customer - 7 years ago
Talked a million miles an hour...high pressure sales...
Seniors Funeral Insurance Top Cover
Service Review
Talked a million miles an hour...high pressure sales technique...I only wanted a quote....
Paula Brown - 7 years ago
As above great customer service.
Seniors Funeral Insurance Top Cover
Product Review
As above great customer service.
Trusted Customer - 7 years ago
When i have recieved documents and read them i would...
Seniors Funeral Insurance Top Cover
Product Review
When i have recieved documents and read them i would be in a better position to evaluate the product
Joe - 7 years ago
Customer friendly, affordable and rewarding.
Seniors Funeral Insurance Top Cover
Product Review
Customer friendly, Affordable and Rewarding.
Trusted Customer - 7 years ago
Yes they give me all the information i asked for
Seniors Funeral Insurance Top Cover
Product Review
yes they give me all the information I asked for
Kennith Power - 7 years ago
I was happy with what i got
Seniors Funeral Insurance Top Cover
Product Review
i was happy with what I got
Margaret Annetts - 7 years ago
Premimium is affordable for me at this time
Seniors Funeral Insurance Top Cover
Product Review
premimium is affordable for me at this time
Trusted Customer - 7 years ago
Cant tell have not used the product yet
Seniors Funeral Insurance Top Cover
Product Review
Cant tell have not used the product yet
Trusted Customer - 7 years ago
Everything was explained politely and clearly. all...
Seniors Funeral Insurance Top Cover
Product Review
Everything was explained politely and clearly. All questions answered
Trusted Customer - 7 years ago
Product just what we were looking for. easy to...
Seniors Funeral Insurance Top Cover
Product Review
Product just what we were looking for. Easy to understand
Peter Townsend - 7 years ago
As above, painless experience
Seniors Funeral Insurance Top Cover
Product Review
As above, painless experience
Edmund Dear - 7 years ago
Easy and simple to understand
Seniors Funeral Insurance Top Cover
Product Review
Easy and simple to understand
Margitta Greene - 7 years ago
Very good i could choose what i can pay and not what i...
Seniors Funeral Insurance Top Cover
Product Review
Very good i could choose what i can pay and not what i have to pay
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