No matter how carefully you drive, you can’t always avoid something from hitting and damaging your windscreen. And even the smallest chip or crack can result in a large bill. While the cost of replacing your windscreen can leave you out of pocket, it's also usually lower than the excess on your car insurance policy, leaving you without the option to claim.
With our Excess-Free Windscreen Cover, you'll be protected against the cost of damage to your car windscreen. Best of all, your first front windscreen claim per policy year is excess free.
Whether it needs repairing or replacing, you can rest assured that you are covered for the cost of your windscreen if it's accidentally broken.
You won’t pay any excess for the first claim of each insurance period.
Get fast, professional repairs carried out in accordance with the latest Australian standard. And with 145 locations around the country, you're never far from repair.
For more information on our excess-free windscreen cover and other extras for your car insurance policy, download our Product Disclosure Statement.
Protect your car today.
You and your family need insurance that delivers real value. With Australian Seniors, you get just that and more.
Protect you and your loved ones financially with cover that's simple to use and understand.
We’ve got years of experience, helping you to protect your family and assets with award-winning products and award-winning service.
We believe insurance should meet your needs, not someone else’s. That’s why we focus on providing the best possible cover for Australians over 50.
We’ve been doing what we love for years, just like you. Put yourself in good hands with Australian Seniors.
If you need to make a claim and your car needs repairs, we’ll choose a repairer located as close as possible to your home or work from our extensive repairer network. When you use one of our approved repairers, the repairs are covered by a guarantee, so long as you remain the registered owner of the vehicle.
If you prefer to choose your own repairer, you can arrange for a quote and send it to us. But please note that we reserve the right to determine and arrange for repairs to be carried out by our preferred repairer.
You can increase your excess at any time during your car insurance policy. However, you can only decrease your excess when renewing your policy.
If you are not driving frequently you could qualify for our Pay as You Drive cover and save money on your car insurance. If you are eligible for our Pay As You Drive cover when obtaining a quote, you will be offered that option.
Yes, we do! If you’re a learner, our car insurance policies cover you as long as:
To help us offer affordable, fair car insurance premiums for the majority of people, we do have age restrictions on our policies. Generally, we insure drivers up to 99 years of age. However, certain vehicles have higher age minimums.
Ensure your contact details and payments details are up to date on your account. If details are up to date, your refund will land in your account in the timeframe noted on your notification letter.
If you have any questions about your refund, call us on 1300 919 583 and we can provide more information or help you update your account details.
Why do you need payment details from me?
To refund you, we’ll need a bank account or credit card details to send the money to.
Where do I update my payment details?
Log into My Account to update your details, or give us a call on 1300 919 583.
My policy is no longer active — what do I need to do?
If your policy is no longer active, but you need to update your payment details, please give us a call on 1300 919 583 and our staff will be able to process the refund over the phone.
What will happen if I don’t respond to your letter or email about a refund?
To refund you, we’ll need a bank account or credit card details to send the money to. We encourage you to contact us so that you can receive your refund.
What can I do if I’m not happy with the refund amount?
If you’re not happy with the refund amount or have a complaint, please contact us on 1300 919 583.
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TipsFor ultimate peace of mind on the road, get a quote from our friendly team today on 1300 760 157. You can also request a call-back at a time that suits you.