Policy Documents and important information
Life Insurance
- Seniors Life Insurance Product Disclosure Statement
- Beneficiary Nomination Form
- Financial Services Guide
- Target Market Determination
The Beneficiary Nomination Form can be completed electronically via the DocuSign website.
Funeral Insurance
- Seniors Funeral Insurance Product Disclosure Statement
- Beneficiary Nomination Form
- Financial Services Guide
- Target Market Determination
The Beneficiary Nomination Form can be completed electronically via the DocuSign website.
Health Insurance
- Seniors Health Insurance Policy Booklet
- Seniors Health Insurance Bronze Plus Hospital Factsheet
- Seniors Health Insurance Silver Hospital Factsheet
- Seniors Health Insurance Silver Plus Hospital Factsheet
- Seniors Health Insurance Gold Hospital Factsheet
- Seniors Health Insurance Essentials Extras Factsheet
- Seniors Health Insurance Active Extras Factsheet
- Seniors Health Insurance Advantage Extras Factsheet
- Seniors Health Insurance Top Extras Factsheet
Car Insurance
Current Product Disclosure Statement
- Car Insurance Product Disclosure Statement – Dated 1 September 2021
- Car Insurance summary of changes to the Product Disclosure Statement
Applies to:- new policies issued on or after 1 September 2021; and
- existing policies renewing on or after 1 October 2021.
Past Product Disclosure Statements
- Car Insurance Product Disclosure Statement – Dated 1 February 2021
- Car Insurance summary of changes to the Product Disclosure Statement
Applies to:- new policies purchased on or after 2 March 2021 – 31 August 2021; and
- existing policies renewing on or after 1 April 2021 – 30 September 2021.
- Car Insurance Product Disclosure Statement – Dated 25 June 2019
Applies to:- new policies purchased on or after 1 July 2019 – 1 March 2021; and
- existing policies renewing on or after 1 August 2019 – 31 March 2021.
Current Target Market Determination
- Car Insurance Target Market Determination – Dated 29 December 2022
Applies to:- new policies issued and existing policies renewing on or after 6 January 2023.
Past Target Market Determinations
- Car Insurance Target Market Determination – Dated 1 September 2021
Applies to:- new policies issued between 1 September 2021 – 5 January 2023; and
- existing policies renewing between 1 October 2021 – 5 January 2023.
Resources
Home & Contents Insurance
Current Product Disclosure Statement
- Home & Contents Insurance Product Disclosure Statement - dated 1 September 2021
- Home & Contents Insurance summary of changes to the Product Disclosure Statement
Applies to:- new policies issued on or after 1 September 2021; and
- existing policies renewing on or after 1 October 2021.
Past Product Disclosure Statements
- Home & Contents Insurance Product Disclosure Statement – dated 1 February 2021
- Home, Contents & Landlords Insurance summary of changes to the Product Disclosure Statements
Applies to:- new policies issued on or after 2 March 2021 – 31 August 2021; and
- existing policies renewing on or after 1 April 2021 – 30 September 2021.
- Home & Contents Insurance Product Disclosure Statement – dated 10 August 2020
- Home, Contents & Landlords Insurance summary of changes to the Product Disclosure Statements
Applies to:- new policies issued on or after 10 August 2020 – 1 March 2021; and
- existing policies renewing on or after 9 September 2020 – 31 March 2021.
- Home & Contents Insurance Supplementary Product Disclosure Statement – dated 22 April 2020, and Product Disclosure Statement – dated 25 June 2019
- Home, Contents & Landlords Insurance summary of changes to the Product Disclosure Statements
Applies to:- new policies issued between 22 April 2020 – 9 August 2020; and
- existing policies renewing between 22 May 2020 – 8 September 2020.
- Home & Contents Insurance Product Disclosure Statement – dated 25 June 2019
Applies to:- new policies issued between 1 July 2019 – 21 April 2020; and
- existing policies renewing between 1 August 2019 – 21 May 2020.
Current Target Market Determination
- Home & Contents Insurance Target Market Determination – Dated 29 December 2022
Applies to:- new policies issued and existing policies renewing on or after 6 January 2023.
Past Target Market Determinations
- Home & Contents Insurance Target Market Determination – Dated 1 September 2021
Applies to:- new policies issued between 1 September 2021 – 5 January 2023; and
- existing policies renewing between 1 October 2021 – 5 January 2023.
Resources
Landlords Insurance
Current Product Disclosure Statement
- Landlords Insurance Product Disclosure Statement - dated 1 September 2021
- Landlords Insurance summary of changes to the Product Disclosure Statement
Applies to:- new policies issued on or after 1 September 2021; and
- existing policies renewing on or after 1 October 2021.
Past Product Disclosure Statements
- Landlords Insurance Product Disclosure Statement – dated 1 February 2021
- Home, Contents & Landlords Insurance summary of changes to the Product Disclosure Statement
Applies to:- new policies issued on or after 2 March 2021 – 31 August 2021; and
- existing policies renewing on or after 1 April 2021 – 30 September 2021.
- Landlords Insurance Product Disclosure Statement – dated 10 August 2020
- Home, Contents & Landlords Insurance summary of changes to the Product Disclosure Statements
Applies to:- new policies issued on or after 10 August 2020 – 1 March 2021; and
- existing policies renewing on or after 9 September 2020 – 31 March 2021.
- Landlords Insurance Supplementary Product Disclosure Statement – dated 22 April 2020, and Product Disclosure Statement – dated 25 June 2019
- Home, Contents & Landlords Insurance summary of changes to the Product Disclosure Statements
Applies to:- new policies issued between 22 April 2020 – 9 August 2020; and
- existing policies renewing between 9 May 2020 – 8 September 2020.
- Landlords Insurance Product Disclosure Statement – dated 25 June 2019
Applies to:- new policies issued between 1 July 2019 – 21 April 2020; and
- existing policies renewing between 1 August 2019 – 21 May 2020.
Current Target Market Determination
- Landlords Insurance Target Market Determination – Dated 29 December 2022
Applies to:- new policies issued and existing policies renewing on or after 6 January 2023.
Past Target Market Determinations
- Landlords Insurance Target Market Determination – Dated 1 September 2021
Applies to:- new policies issued between 1 September 2021 – 5 January 2023; and
- existing policies renewing between 1 October 2021 – 5 January 2023.
Resources
Pet Insurance
- Combined Product Disclosure Statement, Policy Terms & Conditions and Financial Services Guide (Applies to Top Accident & Illness Cover, Essential Accident & Illness Cover, and Accident Only Cover)
- Update to Top Accident & Illness Cover, Essential Accident & Illness Cover, and Accident Only Cover PDS, effective 21/10/2024
- Combined Product Disclosure Statement, Policy Terms & Conditions and Financial Services Guide (Applies to Basic Accident & Illness Cover)
- Update to Basic Accident & Illness Cover PDS, effective 21/10/2024
- Cruciate Ligament Examination Form
- Veterinary Fee Claim Form
- Seniors Pet Insurance Pre-Existing Conditions Review Form
- Target Market Determination (Applies to Top Accident & Illness Cover and Essential Accident & Illness Cover)
- Target Market Determination (Applies to Basic Accident & Illness Cover)
- Target Market Determination (Applies to Accident Only Cover)
- Support for vulnerable customers
- Code of Practice
Travel Insurance
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