Reviews

1-12 of 697 reviews

1-12 of 664 reviews

1-12 of 615 reviews

Trusted Customer - 4 years ago

The online experience process was smooth and clear....

Seniors Home Insurance

Product Review

I liked the options available.

Service Review

The online experience process was smooth and clear. The insurance options available were great as was the transparency of the policy.


Rated: 5 out of 5

Trusted Customer - 4 years ago

Friendly and patience and helpfull.

Seniors Home Insurance

Product Review

Reasonable rates but high access

Service Review

Friendly and patience and helpfull.


Rated: 4 out of 5

Trusted Customer - 4 years ago

Izzy was polite and helpful

Seniors Home Insurance

Product Review

The price was okay for the plan I chose

Service Review

Izzy was polite and helpful


Rated: 3.5 out of 5

Trusted Customer - 4 years ago

They were on the phone, even before i had finished on...

Seniors Home Insurance

Service Review

They were on the phone, even before I had finished on the web site. Izzy was great, I had made my mind up,but she carried the sale through. Good pr.


Rated: 4 out of 5

Trusted Customer - 4 years ago

Helpful and friendly. explained where i didn't...

Seniors Home Insurance

Product Review

I was able to insure the contents for what I wanted to and mot what the other insurer said was the minimum, also a loer excess and therefore at lower cost

Service Review

Helpful and friendly. Explained where I didn't understand. No problems


Rated: 5 out of 5

June Marlow - 4 years ago

Great customer service. we were shopping around but...

Seniors Home Insurance

Product Review

Competitive like for like quote with good new customer discount

Service Review

Great customer service. We were shopping around but David kept in touch without being intrusive or pushy.


Rated: 5 out of 5

John Holden - 4 years ago

Very competitive and easy to use online app

Seniors Home Insurance

Product Review

I have been with Australian Seniors for3 yrs now, very competitive and no issues

Service Review

Very competitive and easy to use online app


Rated: 5 out of 5

Trusted Customer - 4 years ago

The customer service officer, joanna, was very...

Seniors Home Insurance

Product Review

The price of this insurance was significantly lower than a renewal received from a rival company.

Service Review

The customer service officer, Joanna, was very knowledgeable, helpful and friendly. She made the job of completing an application for home and contents insurance easy.


Rated: 5 out of 5

Kenneth Thompson - 4 years ago

Your call centre is manned by australians speaking...

Seniors Home Insurance

Product Review

Value for money I was very disappointed in my old insurer and their annual increase in the annual price

Service Review

Your call centre is manned by Australians speaking English without an accent as I am hearing impaired, he was well mannered and very informative and is a credit to your organisation. I have already recommended to my family and friends to transfer to Seniors insurance for all our upcoming needs . This amounts to 3 house and contents and 9 car plus one business insurance if they meet the requirements, thanks to your friendly and helpful call centre staff. Well done .


Rated: 5 out of 5

Trusted Customer - 4 years ago

Straightforward process, while asking questions some...

Seniors Home Insurance

Product Review

Service Review

Straightforward process, while asking questions some insurers did not, good premiums - and.a friendly phone call as I was finishing up! All this got me to change from a long-term insurer for our new home.


Rated: 5 out of 5

Ron Green - 4 years ago

The service was very good however why i only gave 4...

Seniors Home Insurance

Product Review

A more reasonable premium in otherwise a very expensive ins market for houses and contents

Service Review

The service was very good however why I only gave 4 stars is I feel that a excess of $100 on a portable claim is a negative these ins premiums are not Cheap so that should be a lot less


Rated: 4.5 out of 5

Ian Hutton - 4 years ago

Your customer support person was very helpful,...

Seniors Home Insurance

Product Review

It's a home contents insurance policy - not a lot to say here.

Service Review

Your customer support person was very helpful, courteous and polite; and yes I would recommend Aust Seniors.


Rated: 4.5 out of 5

Trusted Customer - 4 years ago

The online experience process was smooth and clear....

Seniors Home Insurance

Service Review

The online experience process was smooth and clear. The insurance options available were great as was the transparency of the policy.


Rated: 5 out of 5

Trusted Customer - 4 years ago

Friendly and patience and helpfull.

Seniors Home Insurance

Service Review

Friendly and patience and helpfull.


Rated: 4 out of 5

Trusted Customer - 4 years ago

Izzy was polite and helpful

Seniors Home Insurance

Service Review

Izzy was polite and helpful


Rated: 4 out of 5

Trusted Customer - 4 years ago

They were on the phone, even before i had finished on...

Seniors Home Insurance

Service Review

They were on the phone, even before I had finished on the web site. Izzy was great, I had made my mind up,but she carried the sale through. Good pr.


Rated: 4 out of 5

Trusted Customer - 4 years ago

Helpful and friendly. explained where i didn't...

Seniors Home Insurance

Service Review

Helpful and friendly. Explained where I didn't understand. No problems


Rated: 5 out of 5

June Marlow - 4 years ago

Great customer service. we were shopping around but...

Seniors Home Insurance

Service Review

Great customer service. We were shopping around but David kept in touch without being intrusive or pushy.


Rated: 5 out of 5

John Holden - 4 years ago

Very competitive and easy to use online app

Seniors Home Insurance

Service Review

Very competitive and easy to use online app


Rated: 5 out of 5

Trusted Customer - 4 years ago

The customer service officer, joanna, was very...

Seniors Home Insurance

Service Review

The customer service officer, Joanna, was very knowledgeable, helpful and friendly. She made the job of completing an application for home and contents insurance easy.


Rated: 5 out of 5

Kenneth Thompson - 4 years ago

Your call centre is manned by australians speaking...

Seniors Home Insurance

Service Review

Your call centre is manned by Australians speaking English without an accent as I am hearing impaired, he was well mannered and very informative and is a credit to your organisation. I have already recommended to my family and friends to transfer to Seniors insurance for all our upcoming needs . This amounts to 3 house and contents and 9 car plus one business insurance if they meet the requirements, thanks to your friendly and helpful call centre staff. Well done .


Rated: 5 out of 5

Trusted Customer - 4 years ago

Straightforward process, while asking questions some...

Seniors Home Insurance

Service Review

Straightforward process, while asking questions some insurers did not, good premiums - and.a friendly phone call as I was finishing up! All this got me to change from a long-term insurer for our new home.


Rated: 5 out of 5

Ron Green - 4 years ago

The service was very good however why i only gave 4...

Seniors Home Insurance

Service Review

The service was very good however why I only gave 4 stars is I feel that a excess of $100 on a portable claim is a negative these ins premiums are not Cheap so that should be a lot less


Rated: 4 out of 5

Ian Hutton - 4 years ago

Your customer support person was very helpful,...

Seniors Home Insurance

Service Review

Your customer support person was very helpful, courteous and polite; and yes I would recommend Aust Seniors.


Rated: 5 out of 5

Trusted Customer - 4 years ago

I liked the options available.

Seniors Home Insurance

Product Review

I liked the options available.


Rated: 5 out of 5

Trusted Customer - 4 years ago

Reasonable rates but high access

Seniors Home Insurance

Product Review

Reasonable rates but high access


Rated: 4 out of 5

Trusted Customer - 4 years ago

The price was okay for the plan i chose

Seniors Home Insurance

Product Review

The price was okay for the plan I chose


Rated: 3 out of 5

Trusted Customer - 4 years ago

I was able to insure the contents for what i wanted to...

Seniors Home Insurance

Product Review

I was able to insure the contents for what I wanted to and mot what the other insurer said was the minimum, also a loer excess and therefore at lower cost


Rated: 5 out of 5

June Marlow - 4 years ago

Competitive like for like quote with good new customer...

Seniors Home Insurance

Product Review

Competitive like for like quote with good new customer discount


Rated: 5 out of 5

John Holden - 4 years ago

I have been with australian seniors for3 yrs now, very...

Seniors Home Insurance

Product Review

I have been with Australian Seniors for3 yrs now, very competitive and no issues


Rated: 5 out of 5

Trusted Customer - 4 years ago

The price of this insurance was significantly lower...

Seniors Home Insurance

Product Review

The price of this insurance was significantly lower than a renewal received from a rival company.


Rated: 5 out of 5

Kenneth Thompson - 4 years ago

Value for money i was very disappointed in my old...

Seniors Home Insurance

Product Review

Value for money I was very disappointed in my old insurer and their annual increase in the annual price


Rated: 5 out of 5

Trusted Customer - 4 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Ron Green - 4 years ago

A more reasonable premium in otherwise a very...

Seniors Home Insurance

Product Review

A more reasonable premium in otherwise a very expensive ins market for houses and contents


Rated: 5 out of 5

Ian Hutton - 4 years ago

It's a home contents insurance policy - not a lot to...

Seniors Home Insurance

Product Review

It's a home contents insurance policy - not a lot to say here.


Rated: 4 out of 5

Jeanette Davis - 4 years ago

Better. them last insurance

Seniors Home Insurance

Product Review

Better. Them last insurance


Rated: 5 out of 5

Cover your home & contents today

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