%
- Over all Percentage 90
- empty 8
Rated /5 from 490490355 Reviews
Australian Seniors Reviews
909090% of our customers are pleased with our products and services out of 490490355 customer reviews.
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Reviews
1-12 of 490 reviews
1-12 of 490 reviews
1-12 of 355 reviews
Chanelle Garlan - 7 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 7 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Kathryn Wilson - 7 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 8 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Product Review
The price for the pet insurance is the best I have seen.
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Lynn Mcmillan - 7 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Kerry Searle - 7 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Paul Bonett - 7 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 8 years ago
Always very helpful and knowledgeable about the...
Seniors Pet Insurance
Product Review
All the companies offer a very similar product. We have two policies with Seniors already and that swung it.
Service Review
Always very helpful and knowledgeable about the product.
Paula Baldo - 7 years ago
The selling side of it was good but then i changed my...
Seniors Pet Insurance
Service Review
The selling side of it was good but then I changed my mind and tried calling to cancel, it was so Hard! Phone wasn't being answered, then when I finally got through I got drilled. Hopefully it has been cancelled and I don't get charged.
Trusted Customer - 9 years ago
Consultant was very friendly, helpful and had a good...
Seniors Pet Insurance
Product Review
It seems like a good policy and I like the fact that there is no excess. Will read the policy throughly when I receive the paperwork.
Service Review
Consultant was very friendly, helpful and had a good knowledge of the cover and explained it all to me. Sounded good and I have peace of mind knowing my dog is covered straight away in case of an emergency.
Diane Willard - 7 years ago
I found your representative polite and helpful and the...
Seniors Pet Insurance
Service Review
I found your representative polite and helpful and the information of assistance and would have no hesitation in recommending your service.
Trusted Customer - 8 years ago
I found your staff member to be polite and courteous...
Seniors Pet Insurance
Product Review
Service Review
I found your staff member to be polite and courteous with a good knowledge of your product
Chanelle Garlan - 7 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 8 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Paul Bonett - 7 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Kerry Searle - 7 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Kathryn Wilson - 7 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Lynn Mcmillan - 7 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 7 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 7 years ago
Helpful over phone, incorrect pets name corrected
Seniors Pet Insurance
Service Review
Helpful over phone, incorrect pets name corrected
Trusted Customer - 9 years ago
Prompt and personal service
Seniors Pet Insurance
Service Review
Prompt and personal service
Ellie Dunnett - 7 years ago
The insurance was explained thoroughly, in easy to...
Seniors Pet Insurance
Service Review
The insurance was explained thoroughly, in easy to understand terms. I received a phone call while I was still filling out the online form, so it was instant reply. The lady who spoke to me was Australian and much easier to understand than the usual call centre that you receive.
Angela Stringer - 7 years ago
Friendly, polite service. the phone person couldn't...
Seniors Pet Insurance
Service Review
Friendly, polite service. The phone person couldn't answer all my questions, only those about a new pet insurance policy, not my other pet insurance policy, she also seemed to have limited access to my online info.
Trusted Customer - 8 years ago
Operator was very informative and friendly
Seniors Pet Insurance
Service Review
Operator was very informative and friendly
Trusted Customer - 8 years ago
Exactly what i required.
Seniors Pet Insurance
Product Review
Exactly what I required.
Gwen Kirk - 7 years ago
I am a pensioner and it was a good price.
Seniors Pet Insurance
Product Review
I am a pensioner and it was a good price.
Trusted Customer - 8 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 8 years ago
I am happy with the cover
Seniors Pet Insurance
Product Review
I am happy with the cover
Bruce Peterson - 7 years ago
I would have liked some suggestions/help when i rang
Seniors Pet Insurance
Product Review
I would have liked some suggestions/help when I rang
Trusted Customer - 8 years ago
Appears to be good value for money
Seniors Pet Insurance
Product Review
Appears to be good value for money
Trusted Customer - 8 years ago
The young lady went into exact detail regarding what...
Seniors Pet Insurance
Product Review
The young lady went into exact detail regarding what the insurance would cover our puppy Minnie. When I asked a question she didnt know the answer for..she quickly asked her supervisor. At no time was I pressured to join this company for pet insurance.
Trusted Customer - 9 years ago
Great value
Seniors Pet Insurance
Product Review
Great value
Trusted Customer - 8 years ago
Again, sometimes james spoke so fast it was hard to...
Seniors Pet Insurance
Product Review
Again, sometimes James spoke so fast it was hard to catch all the details but I understand there was a lot to read, I will be reading the policy through myself including the small print. James answered all the questions I asked well, and it seems I have finally found an insurance policy that will provide what I need from it at a price I can afford as a disabled pensioner.
Trusted Customer - 8 years ago
As above
Seniors Pet Insurance
Product Review
as above
Trusted Customer - 8 years ago
Sound great have to wait and see but i am sure i will...
Seniors Pet Insurance
Product Review
sound great have to wait and see but I am sure I will not be disappointed
Trusted Customer - 8 years ago
No excess as with other insurers and is for the life...
Seniors Pet Insurance
Product Review
No excess as with other insurers and is for the life of the animal which is good as others stop cover at 11.
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australian-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.