%
- Over all Percentage 90
- empty 8
Rated /5 from 490490355 Reviews
Australian Seniors Reviews
909090% of our customers are pleased with our products and services out of 490490355 customer reviews.
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Reviews
1-12 of 490 reviews
1-12 of 490 reviews
1-12 of 355 reviews
Chanelle Garlan - 7 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 6 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Kathryn Wilson - 6 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Lynn Mcmillan - 7 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Paul Bonett - 7 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 8 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Product Review
The price for the pet insurance is the best I have seen.
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Kerry Searle - 6 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Theresa Medlock - 7 years ago
I cannot fault the service i was given. the lady was...
Seniors Pet Insurance
Product Review
The product I purchased covers my puppy for everything so I can relax knowing she is in good hands and protected.
Service Review
I cannot fault the service I was given. The lady was polite, well spoken and extremely thorough taking me through the product/s in detail. It was obvious she enjoys her role and answered all my questions quickly and efficiently. What an asset she is. Yes I would certainly recommend Seniors Insurance to others.
LORRAINE ALLISON - 7 years ago
I would highly recommend victor he was professional...
Seniors Pet Insurance
Product Review
The service was professional !Explained everything With a little humour Victor is defitantly a credit to Yr company I would highly recommend him Thanky Victor
Service Review
I would highly recommend Victor He was professional plus up most courtesy His knowledge plus manners was lovely to recieve Proffessional Yet Made me feel very satisfied With a little humour as well If all was like him The world would b such a better place. His a credit to Seniors Australa
Trusted Customer - 8 years ago
We have made a claim for desexualising of our pet and...
Seniors Pet Insurance
Product Review
I was contemplating transferring our other insurance policies as we are nearing retirement but now having experienced the way you deal with settling claims you can be sure I will be telling as many of our family and friends NOT to deal with Seniors insurance.
Service Review
We have made a claim for desexualising of our pet and after two months still have NOT seen a payment
Trusted Customer - 7 years ago
Phone contact was excellent lady had a lot of...
Seniors Pet Insurance
Product Review
Am happy with this insurance for my Dog better deal for me as being pensioner every penny counts.
Service Review
PHONE contact was excellent lady had a lot of patience as sometimes I found it hard to understand all the steps we needed to do Very Happy with result my dog now protected all is good
Trusted Customer - 8 years ago
Have been with you many years now excellent customer...
Seniors Pet Insurance
Product Review
The best customer service
Service Review
Have been with you many years now Excellent customer service always
Chanelle Garlan - 7 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 8 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Trusted Customer - 6 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Kathryn Wilson - 6 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Paul Bonett - 7 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Kerry Searle - 6 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Lynn Mcmillan - 7 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 8 years ago
Excellent
Seniors Pet Insurance
Service Review
excellent
Trusted Customer - 8 years ago
The consultant (michael) was very knowledgable,...
Seniors Pet Insurance
Service Review
The consultant (Michael) was very knowledgable, personable and clear (easy to understand). I was just ringing to obtain quotes not looking to sign up but Michael was so likeable and thorough and put my concerns at ease that I signed up on the spot, which is unusual for me. Michael is exactly the type of person that u want on the end of the phone guiding you through what can be a confusing process.
Trusted Customer - 8 years ago
Very quick and easy to talk to a customer service...
Seniors Pet Insurance
Service Review
Very quick and easy to talk to a customer service officer. I was fortunate to talk to an extremely helpful and friendly person. Only negative is that I asked for a quote only and seem to have been signed up already. Too quick, but otherwise a very good experience.
Trusted Customer - 7 years ago
My wife and i hold the pet policy but they wouldn’t...
Seniors Pet Insurance
Service Review
My wife and I hold the pet policy but they wouldn’t deal with her on the phone even though she handles all our accounts and joined us in the first place. Have three dogs insured - would expect a discount!
Trusted Customer - 8 years ago
Very helpful and spoken in a clear no-accent voice
Seniors Pet Insurance
Service Review
Very helpful and spoken in a clear no-accent voice
Treena Evans - 6 years ago
Good value for money. covered the things that i want...
Seniors Pet Insurance
Product Review
good value for money. Covered the things that I want in pet insurance
Trusted Customer - 8 years ago
Excellent service
Seniors Pet Insurance
Product Review
Excellent service
Trusted Customer - 8 years ago
Thank you so much for offering affordable pet...
Seniors Pet Insurance
Product Review
Thank you so much for offering affordable pet insurance for our much loved doggy. I am so happy to have found seniors pet insurance.
CAROLYN BURCH - 6 years ago
The seniors insurance suggested one amount & i said as...
Seniors Pet Insurance
Product Review
The Seniors Insurance suggested one amount & I said as I’m a veteran affairs widow, I’m getting this amount for my dogs. They dropped the price & waived centre items.
Trusted Customer - 8 years ago
Hard to tell, haven't used it yet! 😏
Seniors Pet Insurance
Product Review
Hard to tell, haven't used it yet! 😏
Trusted Customer - 8 years ago
No necessary comment
Seniors Pet Insurance
Product Review
No necessary comment
Trusted Customer - 8 years ago
I hope it will be for milly my dog. it appears to be...
Seniors Pet Insurance
Product Review
I hope it will be for Milly my dog. It appears to be everything we require for Vet bills. Thank you
Trusted Customer - 9 years ago
Not tried yet
Seniors Pet Insurance
Product Review
Not tried yet
Trusted Customer - 8 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 8 years ago
Best value of all competitors
Seniors Pet Insurance
Product Review
Best value of all competitors
Trusted Customer - 8 years ago
S i understand it, i'm getting very good cover
Seniors Pet Insurance
Product Review
s I understand it, I'm getting very good cover
Trusted Customer - 8 years ago
Reassuring, helpful
Seniors Pet Insurance
Product Review
Reassuring, helpful
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australian-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.