%
- Over all Percentage 92
- empty 8
Rated /5 from 683660610 Reviews
Australian Seniors Reviews
929294% of our customers are pleased with our products and services out of 683660610 customer reviews.
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Reviews
169-181 of 683 reviews
169-181 of 660 reviews
169-181 of 610 reviews
Trusted Customer - 10 months ago
Useless and unhelpful staff! one gave me a quote to...
Seniors Car Insurance
Service Review
Useless and unhelpful staff! One gave me a quote to change the car on my policy which was 50% higher than my current premium and 45% higher than an identical policy with Australian Seniors I obtained online. Another rang me to discuss the online quote but wouldn’t allow me to take out the cover until I provided them the odometer reading on the new car. I explained, it was a brand new car and that I would be collecting next week and needed the certificate on collection. I also explained that it was new so would have less than 50km on the clock and to put a note on the policy to confirm the actual reading at the first convenient time. Her response was that this wasn’t possible and that I should ring from the dealership with the reading! As it would be late on a Friday evening, I wasn’t confident they would provide the certificate in time for me to drive away. As if I didn’t have enough to contend with the car change over!
Trusted Customer - 10 months ago
Easier website quote system. competitive prices....
Seniors Car Insurance
Product Review
$50 more for female 2nd driver.
Service Review
Easier website quote system. Competitive prices. Putting a female as 2nd driver surprisingly cost me approx. $50 more than a male.
Helen Hanton - 10 months ago
Easy to use website, everything clearly explained
Seniors Car Insurance
Product Review
Good value for money and seems to have all the options we need
Service Review
Easy to use website, everything clearly explained
Paula Sarkisian - 10 months ago
Very helpful assistance was very positive
Seniors Car Insurance
Service Review
Very helpful assistance was very positive
Philip Parker - 10 months ago
Transaction was all done on line, only need to contact...
Seniors Car Insurance
Product Review
Good level of cover at a reasonable price.
Service Review
Transaction was all done on line, only need to contact phone service to declare mileage at start of policy.
Trusted Customer - 10 months ago
Staff were friendly and very helpfull.
Seniors Car Insurance
Product Review
Service Review
Staff were friendly and very helpfull.
Trusted Customer - 10 months ago
Very competitive pricing with everything i wanted and...
Seniors Car Insurance
Product Review
Very happy with the whole experience
Service Review
Very competitive pricing with everything I wanted and the call staff were very helpful
Dora Rogan - 10 months ago
Provided a quote readily
Seniors Car Insurance
Product Review
Service Review
Provided a quote readily
Ross Lambert - 10 months ago
Very happy with the level of service provided
Seniors Car Insurance
Product Review
Pay as you drive option suited my needs
Service Review
Very happy with the level of service provided
Trusted Customer - 10 months ago
Very helpful
Seniors Car Insurance
Product Review
Good value product relevant
Service Review
Very helpful
Trusted Customer - 10 months ago
In process of switching car insurance over to them for...
Seniors Car Insurance
Product Review
We have 2 cars and do not drive much nowadays as compared to when younger. Prefer to Fly. Took out their Pay as You Drive Comprehensive Insurance, Good product, well priced and suits us perfectly.
Service Review
In process of switching car Insurance over to them for 2 cars. On line sign up process works ok but post that it is a Pandoras Box. You either get inundated with phone calls post any on line process or the opposite where they promise to call you back at a more convenient and pre arranged time and don't. No apology etc just ignored. Seems their whole process built around what suits them not what is perhaps best for us, their customer. Maybe being a bit older we have a different perception of Customer Service, with AS felt they do what they want, not always what they say they will or what we need. Bit of a life lesson.
William Kilpatrick - 10 months ago
It has been a pleasure to talk with your customer ...
Seniors Car Insurance
Product Review
Just easy to deal with. That is all that is needed.
Service Review
It has been a pleasure to talk with your customer service team. They not only listen but they have an understanding of what is required.
Lynette - 11 months ago
I was very happy with the service, the price was great...
Seniors Car Insurance
Service Review
i was very happy with the service, the price was great and the customer service person was very good
Trusted Customer - 11 months ago
Service was good although i had a few phone calls to...
Seniors Car Insurance
Service Review
Service was good although I had a few phone calls to clarify points and had to go through the same questions every time. Also neither your quotes, website or contact person told us that your monthly payment included a charge for having monthly debits until I actually queried it - this should be clearly advised up front so customers are aware exactly what they are paying for especially as you are in most cases dealing with aged pensioners and other insurance companies do give the option free of charge. I would have preferred the monthly option but with an additional charge of approx $6 per month ended up choosing the annual option.
Trusted Customer - 11 months ago
Very friendly service.
Seniors Car Insurance
Service Review
Very friendly service.
Nickela Brown - 11 months ago
Very easy to obtain car insurance online
Seniors Car Insurance
Service Review
Very easy to obtain car insurance online
Trusted Customer - 11 months ago
Very helpful and friendly, nice not talking to a...
Seniors Car Insurance
Service Review
Very helpful and friendly, nice not talking to a robot. The phone was answered promptly, didn’t have to wait for ages.
Trusted Customer - 12 months ago
The young lady i delt with aseela was really friendly...
Seniors Car Insurance
Service Review
The young lady I delt with Aseela was really friendly as well as being very informative.
Trusted Customer - 12 months ago
Great to deal with
Seniors Car Insurance
Service Review
Great to deal with
Steve Marshall - 12 months ago
Great price and service
Seniors Car Insurance
Service Review
Great price and service
Trusted Customer - 12 months ago
I rang twice. my second consultant was good with a...
Seniors Car Insurance
Service Review
I rang twice. My second consultant was good with a nice manner. My first consultant was hard work. Your questions are pretty bad, really black and white but life isn't. Asking if my six year old car has any damage. Define damage? what is reasonable to expect on a 6 year old car? No help from the consultant but then he is bounded by your processes.
Pauline Barham - 12 months ago
A good cover at a competetive price. the lady on the...
Seniors Car Insurance
Service Review
A good cover at a competetive price. The lady on the phone was very helpful.
Sandra Patard - 12 months ago
The person that went through my applications was very...
Seniors Car Insurance
Service Review
The person that went through my applications was very polite, thorough and knowledgeable. I was very impressed with the service.
Trusted Customer - 12 months ago
Answered quickly and able to continue policy which...
Seniors Car Insurance
Service Review
answered quickly and able to continue policy which couldnt be completed online.
Trusted Customer - 11 months ago
I have. car insurance policy good. quote on contents...
Seniors Car Insurance
Product Review
I have. Car insurance policy good. Quote on contents insurance policy far from helpful and without explanation.
Trusted Customer - 11 months ago
I tried other companies but seniors gave me the best...
Seniors Car Insurance
Product Review
I tried other companies but Seniors gave me the best options to suit my needs and best price.
Ronald Balaam - 11 months ago
Seniors Car Insurance
Product Review
Michael Moelder - 11 months ago
Good price and value for money
Seniors Car Insurance
Product Review
Good price and value for money
Gillian Davenport-lang - 11 months ago
Seniors Car Insurance
Product Review
Trusted Customer - 11 months ago
So easy to get what i wanted with no confusion
Seniors Car Insurance
Product Review
So easy to get what I wanted with no confusion
Christine Hutchinson - 11 months ago
Happy enough with this insurer and value is...
Seniors Car Insurance
Product Review
Happy enough with this insurer and value is competitive but the process, for an existing customer, was a nightmare.
Luke Ryan - 11 months ago
Best price and easy to alter if required with no...
Seniors Car Insurance
Product Review
best price and easy to alter if required with no hidden fees/agenda
Trusted Customer - 11 months ago
Very competitive quote compared to your competitors
Seniors Car Insurance
Product Review
Very competitive quote compared to your competitors
Lynette - 11 months ago
Seniors Car Insurance
Product Review
Nickela Brown - 11 months ago
Very easy to obtain car insurance online.
Seniors Car Insurance
Product Review
Very easy to obtain car insurance online.
Trusted Customer - 12 months ago
Seems a good product at the right price. the pay as...
Seniors Car Insurance
Product Review
Seems a good product at the right price. The pay as you drive option has been a winner with us for 2 cars.
Drive with confidence today
For ultimate peace of mind on the road, talk to our friendly team today on 1300 760 157. We are here 8am to 7pm Monday to Friday. You can also request a call-back at a time that suits you.