%
- Over all Percentage 94
- empty 8
Rated /5 from 784730711 Reviews
Australian Seniors Reviews
949494% of our customers are pleased with our products and services out of 784730711 customer reviews.
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Reviews
289-301 of 784 reviews
289-301 of 730 reviews
289-301 of 711 reviews
Trusted Customer - a year ago
They tried to increase my premium by over $100 because...
Seniors Car Insurance
Service Review
They tried to increase my premium by over $100 because I made an error in my 41 year old daughter’s year of birth. Tried to correct this 3 days later when the full policy was emailed and checked for correctness by myself. To no avail. Explanation was nonsensical in the circumstances and they were adamant I had to pay the higher premium. This all happened prior to the commencement date of the policy, so naturally I cancelled the policy and took my business elsewhere.
Christine Hutchinson - a year ago
All i tried todo was update an existing policy to...
Seniors Car Insurance
Product Review
Happy enough with this insurer and value is competitive but the process, for an existing customer, was a nightmare.
Service Review
All I tried todo was update an existing policy to cover a new car purchase. Staff were nice enough but the process ended up taking almost two hours. It didn’t help that I hung up in utter frustration once and left our new car, unknowingly, uncovered for a couple of days.
Luke Ryan - a year ago
Best insurance. customer service was excellent and...
Seniors Car Insurance
Product Review
best price and easy to alter if required with no hidden fees/agenda
Service Review
Best insurance. Customer service was excellent and explained all information clearly and concisely
Trusted Customer - a year ago
Great service to cancel the existing policy
Seniors Car Insurance
Product Review
Very competitive quote compared to your competitors
Service Review
Great service to cancel the existing policy
Lynette - a year ago
I was very happy with the service, the price was great...
Seniors Car Insurance
Product Review
Service Review
i was very happy with the service, the price was great and the customer service person was very good
Trusted Customer - a year ago
Service was good although i had a few phone calls to...
Seniors Car Insurance
Service Review
Service was good although I had a few phone calls to clarify points and had to go through the same questions every time. Also neither your quotes, website or contact person told us that your monthly payment included a charge for having monthly debits until I actually queried it - this should be clearly advised up front so customers are aware exactly what they are paying for especially as you are in most cases dealing with aged pensioners and other insurance companies do give the option free of charge. I would have preferred the monthly option but with an additional charge of approx $6 per month ended up choosing the annual option.
Trusted Customer - a year ago
Very friendly service.
Seniors Car Insurance
Service Review
Very friendly service.
Nickela Brown - a year ago
Very easy to obtain car insurance online
Seniors Car Insurance
Product Review
Very easy to obtain car insurance online.
Service Review
Very easy to obtain car insurance online
Trusted Customer - a year ago
Very helpful and friendly, nice not talking to a...
Seniors Car Insurance
Service Review
Very helpful and friendly, nice not talking to a robot. The phone was answered promptly, didn’t have to wait for ages.
Trusted Customer - a year ago
The young lady i delt with aseela was really friendly...
Seniors Car Insurance
Product Review
Seems a good product at the right price. The pay as you drive option has been a winner with us for 2 cars.
Service Review
The young lady I delt with Aseela was really friendly as well as being very informative.
Trusted Customer - a year ago
Great to deal with
Seniors Car Insurance
Product Review
Easy to get covered and peace of mind
Service Review
Great to deal with
Trusted Customer - a year ago
I rang twice. my second consultant was good with a...
Seniors Car Insurance
Service Review
I rang twice. My second consultant was good with a nice manner. My first consultant was hard work. Your questions are pretty bad, really black and white but life isn't. Asking if my six year old car has any damage. Define damage? what is reasonable to expect on a 6 year old car? No help from the consultant but then he is bounded by your processes.
James Geagea - 2 years ago
Izzy was great in explaining every detail
Seniors Car Insurance
Service Review
Izzy was great in explaining every detail
Shane Oxenham - 2 years ago
Simple to use and i would recommend. them
Seniors Car Insurance
Service Review
Simple to use and I would recommend. them
Cary Mason - 2 years ago
Everything well done
Seniors Car Insurance
Service Review
everything well done
Karen Faulkner - 2 years ago
Once being able to get through the 3rd time, due to...
Seniors Car Insurance
Service Review
Once being able to get through the 3rd time, due to obviously phone issues was given helpful assistance
Karen Simpson - 2 years ago
The lady i spoke to when she called after i did a...
Seniors Car Insurance
Service Review
The lady I spoke to when she called after I did a online quote was very friendly and did not push me to buy insurance cover from them when I said I was still looking at other companies. Then when I called back I was transferred back to that same lady, she was again very friendly and was so helpful in explaining the policy and answering my questions.
Trusted Customer - 2 years ago
Esy to use interface
Seniors Car Insurance
Service Review
Esy to use interface
Shelley Louise McKernan - 2 years ago
Both elliott and shannon were extremely professional,...
Seniors Car Insurance
Service Review
Both Elliott and Shannon were extremely professional, courteous and extraordinarily helpful in resolving my queries and assisting with my additional insurance requirements, THANK YOU!
Gary Phillips - 2 years ago
Easy to get a quote online and very competitive...
Seniors Car Insurance
Service Review
Easy to get a quote online and very competitive pricing.
Lyn Campbell - 2 years ago
Friendly staff and good price
Seniors Car Insurance
Service Review
Friendly staff and good price
Trusted Customer - 2 years ago
Very good service answered my questions with confidence
Seniors Car Insurance
Service Review
Very good service answered my questions with confidence
John Cheater - 2 years ago
Answered the phone immediately, instead of keeping me...
Seniors Car Insurance
Service Review
Answered the phone immediately, instead of keeping me on hold for over an hour like the other insurance companies does. (who shall remain nameless). And online quote works like a charm, very easy to use.
Anthony Duffell - 2 years ago
Initial support occurred just prior to completion of...
Seniors Car Insurance
Service Review
Initial support occurred just prior to completion of Application and then, the next day when attempting to achieve finalisation, clear and knowledgeable help took me to a very acceptable finality.
Trusted Customer - a year ago
Seniors Car Insurance
Product Review
John Reynolds - a year ago
Seniors Car Insurance
Product Review
Roslyn Browning - a year ago
Yes. i was insured with seniors for my mazda 3. on the...
Seniors Car Insurance
Product Review
Yes. I was insured with Seniors for my Mazda 3. On the 20th of April 2023 I was involved in an accident, where the police and ambulance attended. The other driver's car, hit my car in the rear whilst I was stationary waiting to turn right. She was at fault; I was injured, and my car was a repairable write off. She has been charged with reckless driving, causing injury to myself. Seniors accepted my no excess claim, with supporting police statement etc. My insurance was cancelled after I received a payout. In good faith I contacted Seniors to insure my new MAZDA 2 only to find out, because I made a claim that was a no excess claim, my new insurance has increased from last year's 2022 insurance by almost $300 for my new car. I was shocked to hear that it doesn't matter whether you're at fault or the other driver, apparently the insurance will increase astronomically. This is grossly unfair because, one doesn't have control over what the other driver does.
Valerie Shaw - a year ago
Comparable pricing efficient service
Seniors Car Insurance
Product Review
Comparable pricing efficient service
Trusted Customer - a year ago
Cheapest, friendly, helpful,
Seniors Car Insurance
Product Review
Cheapest, friendly, helpful,
Trusted Customer - a year ago
Easy process easy process
Seniors Car Insurance
Product Review
Easy process Easy process
Trusted Customer - a year ago
Reasonable value for the money
Seniors Car Insurance
Product Review
Reasonable value for the money
Trusted Customer - a year ago
Seniors Car Insurance
Product Review
Sharon - a year ago
Great customer service and value for money, well done
Seniors Car Insurance
Product Review
Great customer service and value for money, well done
Trusted Customer - a year ago
Seniors Car Insurance
Product Review
Sam Toy - a year ago
Seniors Car Insurance
Product Review
Trusted Customer - a year ago
Great prices for a senior. have recommended to a...
Seniors Car Insurance
Product Review
Great prices for a senior. Have recommended to a friend.
Drive with confidence today
For ultimate peace of mind on the road, talk to our friendly team today on 1300 760 157. We are here 8am to 7pm Monday to Friday. You can also request a call-back at a time that suits you.