Reviews

37-49 of 903 reviews

37-49 of 815 reviews

37-49 of 830 reviews

Alan Smith - a month ago

Follow-up experience was frustrating. my policy date...

Seniors Car Insurance

Product Review

Good coureous service by the gentleman who phoned.

Service Review

Follow-up experience was frustrating. My policy date starts tomorrow, but still no documentation received from Aust Seniors — they blame Australia Post who (according to them) has 15 business days to deliver their mail. (I'd call 15 business days "lost in the post"!) On top of that, Aust Seniors still hasn't deducted my payment, which apparently may take days AFTER the policy commences. However, they assure me I'm still covered, even though I haven't paid. (I somehow doubt that, if I made a claim, and hadn't yet paid, they'd cover me.) I had expected better from Aust Seniors - brilliant when selling the policy, less so now.


Rated: 4 out of 5

Trusted Customer - a month ago

Seniors Car Insurance

Product Review

Very happy with the assistance given.


Rated: 5 out of 5

Trusted Customer - a month ago

Australian seniors insurances good for age people

Seniors Car Insurance

Product Review

Service Review

Australian seniors insurances good for age people


Rated: 4 out of 5

Trusted Customer - a month ago

Excellent operator knew the policy

Seniors Car Insurance

Product Review

Customer service person was bety eady to talk to and happy with price and cover

Service Review

Excellent operator knew the policy


Rated: 5 out of 5

Trusted Customer - a month ago

Seniors Car Insurance

Product Review

I dealt with Zara. She was very helpful and clear to understand.


Rated: 4 out of 5

Stephen Cooper - a month ago

Seniors Car Insurance

Product Review

Simple and reliable.


Rated: 5 out of 5

Marian Luby - a month ago

All the information i wanted to know about car...

Seniors Car Insurance

Product Review

Car insurance

Service Review

All the information I wanted to know about car insurance was given and questions answered


Rated: 5 out of 5

Trusted Customer - a month ago

Cant negotiate online.

Seniors Car Insurance

Product Review

First of all, theres no discussion on agreed price. And as far as im concered, you insure your car to be paid off with no access fee.

Service Review

cant negotiate online.


Rated: 2 out of 5

Trusted Customer - a month ago

Listened to my and requirements for my insurance...

Seniors Car Insurance

Product Review

Very helpful and patient

Service Review

Listened to my and requirements for my insurance needs.


Rated: 4 out of 5

Paul Morgan - a month ago

Did not push products but provided sufficient...

Seniors Car Insurance

Product Review

Right cover, right price and right excess. Could not fault customer service.

Service Review

Did not push products but provided sufficient information to enable decisions.


Rated: 5 out of 5

Trusted Customer - a month ago

Seniors Car Insurance

Product Review

Good communications but did not offer any reductions or advice on reducing tariffs


Rated: 4 out of 5

Trusted Customer - a month ago

Seniors Car Insurance

Product Review

Very helpful information provided which assisted me in making an informed decision


Rated: 5 out of 5

Trusted Customer - a month ago

Happy to speak to an understanding person

Seniors Car Insurance

Service Review

Happy to speak to an understanding person


Rated: 4 out of 5

Malcolm Perry - a month ago

More than excellent. representative was very...

Seniors Car Insurance

Service Review

More than excellent. Representative was very professional. She explained everything think and was very polite. I often have problems with people in call centres. She new the product and explained everything clarley.


Rated: 5 out of 5

Vincent Rehbein - a month ago

Blah

Seniors Car Insurance

Service Review

Blah


Rated: 1 out of 5

Trusted Customer - a month ago

Outstanding

Seniors Car Insurance

Service Review

Outstanding


Rated: 5 out of 5

Trusted Customer - a month ago

All good and efficient.

Seniors Car Insurance

Service Review

All good and efficient.


Rated: 4 out of 5

Trusted Customer - 2 months ago

I completed the application on line and didn’t speak...

Seniors Car Insurance

Service Review

I completed the application on line and didn’t speak to a human, however I was happy with the process.


Rated: 5 out of 5

Trusted Customer - 2 months ago

Na

Seniors Car Insurance

Service Review

Na


Rated: 4 out of 5

Trusted Customer - 2 months ago

Fellow was very easy to understand and he even...

Seniors Car Insurance

Service Review

fellow was very easy to understand and he even understood my needs!!!


Rated: 5 out of 5

Trusted Customer - 2 months ago

Good service, patient assistant. bit of a wait to...

Seniors Car Insurance

Service Review

Good service, patient assistant. Bit of a wait to answer calls.


Rated: 4 out of 5

Trusted Customer - 2 months ago

Very helpful

Seniors Car Insurance

Service Review

Very helpful


Rated: 5 out of 5

Trusted Customer - 2 months ago

Telephone operator was courteous.

Seniors Car Insurance

Service Review

Telephone operator was courteous.


Rated: 4 out of 5

Trusted Customer - 2 months ago

Online service was excellent, however helpline was...

Seniors Car Insurance

Service Review

Online service was excellent, however helpline was extremely poor, could not or would not answer questions in relationship to using speedo readings for comprehensive car insurance


Rated: 4 out of 5

Alan Smith - a month ago

Good coureous service by the gentleman who phoned.

Seniors Car Insurance

Product Review

Good coureous service by the gentleman who phoned.


Rated: 5 out of 5

Trusted Customer - a month ago

Very happy with the assistance given.

Seniors Car Insurance

Product Review

Very happy with the assistance given.


Rated: 5 out of 5

Trusted Customer - a month ago

Seniors Car Insurance

Product Review


Rated: 4 out of 5

Trusted Customer - a month ago

Customer service person was bety eady to talk to and...

Seniors Car Insurance

Product Review

Customer service person was bety eady to talk to and happy with price and cover


Rated: 5 out of 5

Trusted Customer - a month ago

I dealt with zara. she was very helpful and clear to...

Seniors Car Insurance

Product Review

I dealt with Zara. She was very helpful and clear to understand.


Rated: 4 out of 5

Stephen Cooper - a month ago

Simple and reliable.

Seniors Car Insurance

Product Review

Simple and reliable.


Rated: 5 out of 5

Marian Luby - a month ago

Car insurance

Seniors Car Insurance

Product Review

Car insurance


Rated: 5 out of 5

Trusted Customer - a month ago

First of all, theres no discussion on agreed price....

Seniors Car Insurance

Product Review

First of all, theres no discussion on agreed price. And as far as im concered, you insure your car to be paid off with no access fee.


Rated: 2 out of 5

Trusted Customer - a month ago

Very helpful and patient

Seniors Car Insurance

Product Review

Very helpful and patient


Rated: 4 out of 5

Paul Morgan - a month ago

Right cover, right price and right excess. could not...

Seniors Car Insurance

Product Review

Right cover, right price and right excess. Could not fault customer service.


Rated: 5 out of 5

Trusted Customer - a month ago

Good communications but did not offer any reductions...

Seniors Car Insurance

Product Review

Good communications but did not offer any reductions or advice on reducing tariffs


Rated: 4 out of 5

Trusted Customer - a month ago

Very helpful information provided which assisted me in...

Seniors Car Insurance

Product Review

Very helpful information provided which assisted me in making an informed decision


Rated: 5 out of 5

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