%
- Over all Percentage 92
- empty 8
Rated /5 from 302130082331 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0213,0082,331 customer reviews.
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Reviews
1297-1309 of 3021 reviews
1297-1309 of 3008 reviews
1297-1309 of 2331 reviews
Trusted Customer - 7 years ago
Everything was explained to me in a way i understood....
Seniors Funeral Insurance Top Cover
Product Review
I am very happy with the Top Cover Insurance plan. The cover I chose fits my needs.
Service Review
Everything was explained to me in a way I understood. Your customer service person answered all the questions I wasn't sure of and his phone manner was excellent.
Mervyn Smith - 7 years ago
The lovely lady we spoke with on the phone had such...
Seniors Funeral Insurance Top Cover
Product Review
Much better than others and does not rise every year like real
Service Review
The lovely lady we spoke with on the phone had such patience and explained all the details we asked
Trusted Customer - 7 years ago
Very friendly. explained the insurance very well and...
Seniors Funeral Insurance Top Cover
Service Review
Very friendly. Explained the insurance very well and answered question that I had well.
Trusted Customer - 7 years ago
They explained everything really clearly and i ...
Seniors Funeral Insurance Top Cover
Product Review
Really happy with the policy. Nice polite staff.
Service Review
They explained everything really clearly and I genuinely thought the policy was good value. They weren't pushy and I had time to think about what was right for me. It was really great to recieve the gift card too. Im really pleased with the policy.
Bill O'donnell - 7 years ago
The explanation of the policy cover left no doubts ...
Seniors Funeral Insurance Top Cover
Product Review
The explanation of the policy left no doubts Only complaint is I did'nt receive the $75 gift voucher as advertised on TV
Service Review
The explanation of the policy cover left no doubts The only complaint was I did'nt receive the $75 gift voucher as advertised on TV
Noel Fogarty - 7 years ago
The customer service officer answered all my questions...
Seniors Funeral Insurance Top Cover
Product Review
I compared it to Real life insurance that my parents have and it a lot cheaper and after years of paying you can some back in return
Service Review
the customer service officer answered all my questions really well and explained in detail
David Harrison - 7 years ago
There could have been more empathy and less pressure....
Australian Seniors Final Expenses Insurance
Product Review
Suits our purpose but is there something else that could have been offered
Service Review
There could have been more empathy and less pressure. Should have addressed our budget up front. Also no mention has been made of the advertised $75 voucher with every policy
Trusted Customer - 7 years ago
The staff were extremely though on detailing what the...
Seniors Funeral Insurance Top Cover
Service Review
The staff were extremely though on detailing what the policy was. They also were polite and courteous
Gina Surth - 7 years ago
Excellent service, and accommodated my request with no...
Seniors Funeral Insurance Top Cover
Product Review
cost effective better than other companies that quoted me for the same amount of cover
Service Review
Excellent service, and accommodated my request with no problems.
Ann Mcmahon - 7 years ago
Great, friendly and professional service
Seniors Funeral Insurance Top Cover
Product Review
fantastic that you get back what you paid or the amount of the policy whichever is higher
Service Review
Great, friendly and professional service
Yvonne Keenan - 7 years ago
Very helpful and not being pushy and demanding . it...
Seniors Funeral Insurance Top Cover
Product Review
Having taken a lot of worry of our mind. Peace of mind. Many thanks.
Service Review
Very helpful and not being pushy and demanding . it was a rare pleasure where a product was not demanded and allowed me to decide for my self. Well done in every way. !!!
Trusted Customer - 7 years ago
First class. the website is easy to navigate and the...
Seniors Funeral Insurance Top Cover
Product Review
A little on the pricy side, but good value none the less
Service Review
First Class. The website is easy to navigate and the followup call was great
Ruth Macleod - 7 years ago
The young man i spoke with was very pleasant and went...
Seniors Funeral Insurance Essential Cover
Service Review
The young man I spoke with was very pleasant and went through the policy with me in great detail. Happy with his service.
Jean Close - 7 years ago
The lady was very helpful.it is a lot to think about i...
Seniors Funeral Insurance Top Cover
Service Review
THE LADY WAS VERY HELPFUL.IT IS A LOT TO THINK ABOUT I will read the paper work when it turns up.
John Ralston - 7 years ago
Documentation being sent through aust. post very slow...
Seniors Funeral Insurance Top Cover
Service Review
Documentation being sent through Aust. Post very slow in coming!!
Anna Jennings - 7 years ago
Explained all i needed to know
Seniors Funeral Insurance Top Cover
Service Review
Explained all I needed to know
Julie Lindur - 7 years ago
The lady i spoke to was informative, real and answered...
Seniors Funeral Insurance Top Cover
Service Review
The lady I spoke to was informative, real and answered all my questions with professionalism but was also down to earth. I would like her to receive an award for her good customer service.
Trusted Customer - 7 years ago
Very good and simple talked me thru each step and...
Seniors Funeral Insurance Top Cover
Service Review
Very good and simple talked me thru each step and reassured me .Did not talk down to me .I will tell my friends how good and simple you made it.
Trusted Customer - 7 years ago
Yes the servious was very good
Seniors Funeral Insurance Top Cover
Service Review
Yes the servious was very good
Graham Dodds - 7 years ago
Yes i would because rick explained everything and...
Seniors Funeral Insurance Top Cover
Service Review
Yes I would because Rick explained everything and informed me he would send me the paperwork to explain it all. That is all I needed.
Shane Van Mierlo - 7 years ago
The way the lady explained it all on the phone was...
Seniors Funeral Insurance Top Cover
Service Review
the way the lady explained it all on the phone was excellent,answered all of my questions without delay or hesitation,which tells me that she totaly understands the polocies she is selling,plus she was lovely to talk to a very personable person who knows her job and thank you.
Trusted Customer - 7 years ago
Answered all my questions
Seniors Funeral Insurance Top Cover
Service Review
Answered all my questions
Trusted Customer - 7 years ago
They did everything well. explanation was excellent
Seniors Funeral Insurance Top Cover
Service Review
They did everything well. Explanation was excellent
Colleen Slee - 7 years ago
Yes, would recommend you guys. great service. gave me...
Seniors Funeral Insurance Top Cover
Service Review
Yes, would recommend you guys. Great service. Gave me what I needed.
Trusted Customer - 7 years ago
While i havent' needed to get any thing yet as i am...
Senior Funeral Insurance Plus
Product Review
while I havent' needed to get any thing yet as I am still here- I believe that you will help my family when the time comes to claim.
Trusted Customer - 7 years ago
Excellent !
Senior Funeral Insurance Plus
Product Review
Excellent !
Trusted Customer - 7 years ago
Quick response, information package good, have not...
Senior Funeral Insurance Plus
Product Review
quick Response, information package good, have not read the material yet to make a decision as to your product.
Trusted Customer - 7 years ago
Staff very helpful
Senior Funeral Insurance Plus
Product Review
Staff very helpful
Trusted Customer - 7 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 7 years ago
Good value and responsive to client needs
Senior Funeral Insurance Plus
Product Review
Good value and responsive to client needs
Trusted Customer - 7 years ago
The friendly informative service i received was...
Senior Funeral Insurance Plus
Product Review
The friendly informative service I received was excellent
Trusted Customer - 7 years ago
Sales consultant was excellent
Senior Funeral Insurance Plus
Product Review
sales consultant was excellent
Trusted Customer - 7 years ago
Happy
Senior Funeral Insurance Plus
Product Review
Happy
Trusted Customer - 7 years ago
Happy with outcome
Senior Funeral Insurance Plus
Product Review
Happy with outcome
Trusted Customer - 7 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 7 years ago
I'm very pleased with the scope and costs of this...
Senior Funeral Insurance Plus
Product Review
I'm very pleased with the scope and costs of this insurance.
Cover the people that matter most today
For total peace of mind for your entire family, call our friendly team now. We’re here between 8am and 8pm Monday to Friday on 1300 078 596. You can also request a call-back at a time that suits you.