%
- Over all Percentage 92
- empty 8
Rated /5 from 304230242352 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0423,0242,352 customer reviews.
Authentic reviews powered by Feefo
Reviews
1909-1921 of 3042 reviews
1909-1921 of 3024 reviews
1909-1921 of 2352 reviews
Trusted Customer - 8 years ago
Excellent customer service officer.
Senior Funeral Insurance Plus
Product Review
Looks good to me.
Service Review
Excellent customer service officer.
Trusted Customer - 8 years ago
Consultant was clear and well spoken, which is...
Australian Seniors Final Expenses Insurance (Level + 5%)
Product Review
The plan fitted our requirement very well.
Service Review
Consultant was clear and well spoken, which is important for people with hearing impairment.
Trusted Customer - 8 years ago
Ery efficient
Senior Funeral Insurance Plus
Product Review
Clear and concise information
Service Review
ery efficient
Trusted Customer - 8 years ago
It doesn't take a rocket scientist to understand that...
Senior Funeral Insurance Plus
Product Review
It took your company three months of bumbling around and not cancelling my policy when I clearly explained that I was donating my body to science that the sheer printciple and just to take an extra $90 odd dollars from me, has caused the cancellation of my Pet Insurance (The more expensive of the two policies mind you!) As some poor fool failed to tell me that I would also be requiring a letter from my dogs vet before claiming which is going to take even more time wasting (very clever indeed, very clever! ) Don't get your staff to vacantly explain away unnecessary debiting of a customer when they can't show a drop of empathy. A very good money grabbing idea this was!
Service Review
It doesn't take a rocket scientist to understand that if I told your company clearly on a number of occasions around December of last year that I was donating my body to science and have no contact with my family, commonsense tells you to just cancel the find like I requested (I agreed to keep the more expensive pet insurance for heaven sake!) But upon finding now that you also require a history from my dogs vet before I can claim, why wasn't I simply told that when speaking to one of your operators the other day? Too much redtape and not enough service, I'm definitely looking for another company!
Trusted Customer - 8 years ago
Very good experience, thank you
Senior Funeral Insurance Plus
Service Review
Very good experience, thank you
Trusted Customer - 8 years ago
Good , efficient no fuss service, no complicated...
Senior Funeral Insurance Plus
Product Review
Good price and fantastic benefits.. No price increases ever, in fact a 5% reduction every 5 years..
Service Review
Good , efficient no fuss service, no complicated jargon and easy to understand
Trusted Customer - 8 years ago
Ash was very polite and helpful and went through the...
Senior Funeral Insurance Plus
Product Review
Very happy with what I have chosen for us
Service Review
Ash was very polite and helpful and went through the cover thoroughly giving me time to think things through and calling back which I appreciated.
Trusted Customer - 8 years ago
Friendly agent
Senior Funeral Insurance Plus
Product Review
Don't know
Service Review
Friendly agent
Trusted Customer - 8 years ago
Very helpful and friendly
Senior Funeral Insurance Plus
Service Review
very helpful and friendly
Trusted Customer - 8 years ago
My enquiry for a free quote, led to immediate phone...
Senior Funeral Insurance Plus
Product Review
As explained to me in full detail, I feel completely certain that the policy I've taken up will meet every need that I was hoping to address plus many extras I didn't realise would be included? Also left me at ease that should my family or myself need to claim the processes required fairly simple & not reliant on waiting for a Death Certificate as such to enact, means the world to me to be certain I've put in place something that will meet not only my needs but also those of my family in what would be a very trying time?
Service Review
My enquiry for a free quote, led to immediate phone call from your offices, I felt left totally at ease that I had chosen the right company to ring & the service officer I spoke with totally answered each & every question I had entirely with a very professional yet sympathic application to make me totally at ease & certain of what I was obtaining!
Trusted Customer - 8 years ago
Very quick response, nice manner and explained details...
Senior Funeral Insurance Plus
Service Review
Very quick response, nice manner and explained details well.
Trusted Customer - 8 years ago
Prompt reply. friendly person
Senior Funeral Insurance Plus
Product Review
Service Review
Prompt reply. Friendly person
Trusted Customer - 8 years ago
It would have excellent but my name now is lalor
Senior Funeral Insurance Plus
Service Review
It would have excellent but my name now is Lalor
Trusted Customer - 8 years ago
The info and alternatives given to me were done in a...
Australian Seniors Final Expenses Insurance
Service Review
The info and alternatives given to me were done in a manner that is commended. Josh listened and provided me with the solution to the matter. Many thanks Josh.
Trusted Customer - 8 years ago
Katie, was very efficient helpful pleasant. such a...
Senior Funeral Insurance Plus
Service Review
Katie, was very efficient helpful pleasant. Such a nice change to speak to a real person who speaks English very well.
Trusted Customer - 8 years ago
Very helpful and polite over the phone
Senior Funeral Insurance Plus
Service Review
Very helpful and polite over the phone
Trusted Customer - 8 years ago
Your rep was charming easy to understand and very...
Senior Funeral Insurance Plus
Service Review
your rep was charming easy to understand and very helpful
Trusted Customer - 8 years ago
Diane explained the policy very thoroughly
Senior Funeral Insurance Plus
Service Review
Diane explained the policy very thoroughly
Trusted Customer - 8 years ago
I have watched and asked questions about senior's...
Senior Funeral Insurance Plus
Service Review
i have watched and asked questions about Senior's insurance and it was very good.
Trusted Customer - 8 years ago
Answered all my questions clearly.
Australian Seniors Final Expenses Insurance
Service Review
Answered all my questions clearly.
Trusted Customer - 8 years ago
The customer service officer i spoke with was...
Senior Funeral Insurance Plus
Service Review
The customer service officer I spoke with was friendly, courteous and very helpful
Trusted Customer - 8 years ago
Customer service rep was great he knew his job and...
Senior Funeral Insurance Plus
Service Review
customer service rep was great he knew his job and answered all my questions
Trusted Customer - 8 years ago
Nothing is a trouble to them
Senior Funeral Insurance Plus
Service Review
nothing is a trouble to them
Trusted Customer - 8 years ago
I rated excellent because the policy will suit our...
Australian Seniors Final Expenses Insurance (Level + 5%)
Service Review
I rated excellent because the policy will suit our needs.
Trusted Customer - 8 years ago
Excellent service
Senior Funeral Insurance Plus
Product Review
EXCELLENT SERVICE
Trusted Customer - 8 years ago
Australian Seniors Final Expenses Insurance
Product Review
Trusted Customer - 8 years ago
👍
Senior Funeral Insurance Plus
Product Review
👍
Trusted Customer - 8 years ago
Peace of mind, and very good service.
Senior Funeral Insurance Plus
Product Review
Peace of mind, and very good service.
Trusted Customer - 8 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 8 years ago
Just joined, so can't really rate your product at this...
Senior Funeral Insurance Plus
Product Review
Just joined, so can't really rate your product at this stage.
Trusted Customer - 8 years ago
I was looking for funeral insurance and have called a...
Senior Funeral Insurance Plus
Product Review
I was looking for funeral insurance and have called a few companies. I was happy to be able to add my daughter for a small amount extra. I hadn't been offered that previously. Thankyou. My oldest two children have just lost their dad st the age of 52 due to a tragic event and he had no funeral insurance. Being the next of kin they are trying to raise the money for his funeral. I don't want my children dealing with that added grief when I go.
Trusted Customer - 8 years ago
I am happy with the product cost and believe it will...
Australian Seniors Final Expenses Insurance
Product Review
I am happy with the product cost and believe it will suit the needs when the time arises
Trusted Customer - 8 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 8 years ago
Good product
Senior Funeral Insurance Plus
Product Review
Good product
Trusted Customer - 8 years ago
Very well explained
Senior Funeral Insurance Plus
Product Review
Very well explained
Trusted Customer - 8 years ago
Some extra benefite were given which i had not...
Australian Seniors Final Expenses Insurance
Product Review
Some extra benefite were given which I had not considered prior.
Cover the people that matter most today
For total peace of mind for your entire family, call our friendly team now. We’re here between 8am and 8pm Monday to Friday on 1300 078 596. You can also request a call-back at a time that suits you.