Reviews

109-121 of 698 reviews

109-121 of 649 reviews

109-121 of 599 reviews

Trusted Customer - 6 months ago

Seniors Life Insurance

Product Review

excellent service


Rated: 5 out of 5

Trusted Customer - 6 months ago

In a few words, the gentleman concerned was thorough;...

Seniors Life Insurance

Product Review

Being a pensioner with a partner that’s on Full Disability plus I’m her Carer. Most of her medications are NOT on the PBS even though the government has included several others, but not the meds she requires; there’s very little money left in the very strict budget! Should “I go” before her, God forbid; @ least she’ll have a small amount to keep her going!

Service Review

In a few words, the gentleman concerned was thorough; not pushy, ie., took his time to explain the policy(s) thoroughly also! An excellent manner - you have a great member! Don’t lose him!!


Rated: 4 out of 5

June Andrew - 6 months ago

Prompt and helpful

Seniors Life Insurance

Product Review

Cameron the gentleman who phoned back promptly after my request for a quote was very helpful and explained everything so no problems understanding. I was happy with the cover I decided to take.

Service Review

prompt and helpful


Rated: 5 out of 5

Trusted Customer - 6 months ago

Communication was clear and concise, with helpful...

Seniors Life Insurance

Product Review

As I am new to this service, I can qualify my purchase as time goes by

Service Review

Communication was clear and concise, with helpful advice


Rated: 4.5 out of 5

Trusted Customer - 6 months ago

Thursday, 03 october, service was excellent, with the...

Seniors Life Insurance

Product Review

Life assurance policy purchased, with a follow-up call for my wife's cover at 3pm on Friday 04 October. Clearly the department was busy, because at 4:40pm we still had not received the phone call to take my wife's details and verify everything, so I called to advise that she had not received the phone call. The gentleman I spoke with yesterday was pleasant and informative, as was the one I spoke with today, but I was a bit disappointed with the non-follow-up. I am hoping this is not going to be an example of the service in future, and I feel confident that it will not be.

Service Review

Thursday, 03 October, service was excellent, with the promise of a follow-up phone call for my wife to provide her details at 3pm on the Friday, but we did not receive that call. I called back at 4:40pm on Friday 04 October, and received a very polite gentleman, as was the first one, who was going to ensure we received that phone call within approx. 15 minutes. If we had received the 3pm call today, the rate would have been excellent.


Rated: 5 out of 5

Sam Coleman - 6 months ago

The product came up affordable

Seniors Life Insurance

Product Review

Have always shyed away from taken any offer to insure life, I am thankful the gentleman who called me on the phone really brought it home to my basic understanding ... thanks again

Service Review

The product came up affordable


Rated: 5 out of 5

Trusted Customer - 6 months ago

Just signed up, let see how we go

Seniors Life Insurance

Product Review

Just signed up, let see how we go

Service Review

Just signed up, let see how we go


Rated: 4 out of 5

Keith Alan Lepley - 6 months ago

The response was quick and professional going through...

Seniors Life Insurance

Product Review

I chose life assurance because I am getting older and need to make sure my family is financially secure

Service Review

The response was quick and professional going through however I could ask questions at any time


Rated: 5 out of 5

Trusted Customer - 6 months ago

Again, it took 3 calls, with me being disconnected on...

Seniors Life Insurance

Product Review

The policy was very much like other offers from other providers. I chose Seniors believing they valued older australian customers but was hugely disappointed when I could not set up an online account to manage my policy simply because I did not have a mobile phone. When I contacted Aust Seniors their logic was that it was easier so that customers did not need to remember a login and password. Implying, I suppose that all seniors had memory issues, what a shame they don't tell you that up front.

Service Review

Again, it took 3 calls, with me being disconnected on the first two, wether it was deliberate or not I can not say, before a pleasant agent advised me that their systems of access were designed to "save us older Australians" from needing to remember a login and password. I could not establish an online account because i do not have or need a mobile phone to live.


Rated: 3 out of 5

Trusted Customer - 6 months ago

Seniors Life Insurance

Product Review

Good and clear communication with the representative.... very professional and knows how to deal with seniors and Pensioners elders of Australia.... especially with the diversity and in our various communities in Australia. My partner and I are looking forward to our long term relationship with our chosen insurance group (Australia Senior insurance)... Mr/Mrs Reupena.


Rated: 4 out of 5

Robert Butterly - 6 months ago

Very straightforward and no sales talk

Seniors Life Insurance

Product Review

Excellent service.

Service Review

Very straightforward and no sales talk


Rated: 5 out of 5

Pauline Matene - 7 months ago

Great, very professional

Seniors Life Insurance

Product Review

He knew what he was talking about. Very polite, very happy about terms and conditions. I’m happy about the fortnightly payments amount

Service Review

Great, very professional


Rated: 5 out of 5

Lisa Muller - 10 months ago

Very easy and thorough service

Seniors Life Insurance

Service Review

Very easy and thorough service


Rated: 5 out of 5

Trusted Customer - 10 months ago

Was easy and quick service to sign up. ii am a very...

Seniors Life Insurance

Service Review

Was easy and quick service to sign up. II am a very happy customer so thanks Australia n Seniors


Rated: 5 out of 5

Trusted Customer - 10 months ago

Great service, consultant took his time to ensure i...

Seniors Life Insurance

Service Review

Great service, consultant took his time to ensure I understood the discussion and what I was getting myself into, and answered my questions


Rated: 5 out of 5

Trusted Customer - 10 months ago

Affordable

Seniors Life Insurance

Service Review

Affordable


Rated: 5 out of 5

Derek Nay - 10 months ago

Excellent feed back and knowledge from the gentleman i...

Seniors Life Insurance

Service Review

Excellent feed back and knowledge from the gentleman I talked to.


Rated: 5 out of 5

Trusted Customer - 10 months ago

Excellent

Seniors Life Insurance

Service Review

excellent


Rated: 5 out of 5

Trusted Customer - 10 months ago

Excellent service from this company.

Seniors Life Insurance

Service Review

Excellent service from this company.


Rated: 5 out of 5

Trusted Customer - 10 months ago

Very good service

Seniors Life Insurance

Service Review

Very good service


Rated: 4 out of 5

Trusted Customer - 10 months ago

Very happy.

Seniors Life Insurance

Service Review

Very happy.


Rated: 4 out of 5

Trusted Customer - 10 months ago

Very good service. thank you.

Seniors Life Insurance

Service Review

Very good service. Thank You.


Rated: 5 out of 5

Trusted Customer - 10 months ago

Terrible

Seniors Life Insurance

Service Review

Terrible


Rated: 1 out of 5

Trusted Customer - 11 months ago

The sevise is excellent they helped me with all of my...

Seniors Life Insurance

Service Review

The sevise is excellent they helped me with all of my inquiry's Australia seniors life insurance is awesome


Rated: 5 out of 5

Trusted Customer - 6 months ago

Excellent service

Seniors Life Insurance

Product Review

excellent service


Rated: 5 out of 5

Trusted Customer - 6 months ago

Being a pensioner with a partner that’s on full...

Seniors Life Insurance

Product Review

Being a pensioner with a partner that’s on Full Disability plus I’m her Carer. Most of her medications are NOT on the PBS even though the government has included several others, but not the meds she requires; there’s very little money left in the very strict budget! Should “I go” before her, God forbid; @ least she’ll have a small amount to keep her going!


Rated: 3 out of 5

June Andrew - 6 months ago

Cameron the gentleman who phoned back promptly after...

Seniors Life Insurance

Product Review

Cameron the gentleman who phoned back promptly after my request for a quote was very helpful and explained everything so no problems understanding. I was happy with the cover I decided to take.


Rated: 5 out of 5

Trusted Customer - 6 months ago

As i am new to this service, i can qualify my purchase...

Seniors Life Insurance

Product Review

As I am new to this service, I can qualify my purchase as time goes by


Rated: 4 out of 5

Trusted Customer - 6 months ago

Life assurance policy purchased, with a follow-up call...

Seniors Life Insurance

Product Review

Life assurance policy purchased, with a follow-up call for my wife's cover at 3pm on Friday 04 October. Clearly the department was busy, because at 4:40pm we still had not received the phone call to take my wife's details and verify everything, so I called to advise that she had not received the phone call. The gentleman I spoke with yesterday was pleasant and informative, as was the one I spoke with today, but I was a bit disappointed with the non-follow-up. I am hoping this is not going to be an example of the service in future, and I feel confident that it will not be.


Rated: 5 out of 5

Sam Coleman - 6 months ago

Have always shyed away from taken any offer to insure...

Seniors Life Insurance

Product Review

Have always shyed away from taken any offer to insure life, I am thankful the gentleman who called me on the phone really brought it home to my basic understanding ... thanks again


Rated: 5 out of 5

Trusted Customer - 6 months ago

Just signed up, let see how we go

Seniors Life Insurance

Product Review

Just signed up, let see how we go


Rated: 4 out of 5

Keith Alan Lepley - 6 months ago

I chose life assurance because i am getting older and...

Seniors Life Insurance

Product Review

I chose life assurance because I am getting older and need to make sure my family is financially secure


Rated: 5 out of 5

Trusted Customer - 6 months ago

The policy was very much like other offers from other...

Seniors Life Insurance

Product Review

The policy was very much like other offers from other providers. I chose Seniors believing they valued older australian customers but was hugely disappointed when I could not set up an online account to manage my policy simply because I did not have a mobile phone. When I contacted Aust Seniors their logic was that it was easier so that customers did not need to remember a login and password. Implying, I suppose that all seniors had memory issues, what a shame they don't tell you that up front.


Rated: 3 out of 5

Trusted Customer - 6 months ago

Good and clear communication with the...

Seniors Life Insurance

Product Review

Good and clear communication with the representative.... very professional and knows how to deal with seniors and Pensioners elders of Australia.... especially with the diversity and in our various communities in Australia. My partner and I are looking forward to our long term relationship with our chosen insurance group (Australia Senior insurance)... Mr/Mrs Reupena.


Rated: 4 out of 5

Robert Butterly - 6 months ago

Excellent service.

Seniors Life Insurance

Product Review

Excellent service.


Rated: 5 out of 5

Pauline Matene - 7 months ago

He knew what he was talking about. very polite, very...

Seniors Life Insurance

Product Review

He knew what he was talking about. Very polite, very happy about terms and conditions. I’m happy about the fortnightly payments amount


Rated: 5 out of 5

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