%
- Over all Percentage 96
- empty 8
Rated /5 from 616588517 Reviews
Australian Seniors Reviews
969692% of our customers are pleased with our products and services out of 616588517 customer reviews.
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Reviews
25-37 of 616 reviews
25-37 of 588 reviews
25-37 of 517 reviews
Epenesa Schuster - 2 months ago
Seniors Life Insurance
Product Review
Toa Tauai - 2 months ago
It was good very professional , and punctual and...
Seniors Life Insurance
Product Review
He was very friendly and helpful. He made sure I understood the questions he had read out before we go any further. Good service . Well done.!!
Service Review
It was good very professional , and punctual and friendly as well.
Trusted Customer - 2 months ago
Seniors Life Insurance
Product Review
excellent service
Trusted Customer - 2 months ago
In a few words, the gentleman concerned was thorough;...
Seniors Life Insurance
Product Review
Being a pensioner with a partner that’s on Full Disability plus I’m her Carer. Most of her medications are NOT on the PBS even though the government has included several others, but not the meds she requires; there’s very little money left in the very strict budget! Should “I go” before her, God forbid; @ least she’ll have a small amount to keep her going!
Service Review
In a few words, the gentleman concerned was thorough; not pushy, ie., took his time to explain the policy(s) thoroughly also! An excellent manner - you have a great member! Don’t lose him!!
June Andrew - 2 months ago
Prompt and helpful
Seniors Life Insurance
Product Review
Cameron the gentleman who phoned back promptly after my request for a quote was very helpful and explained everything so no problems understanding. I was happy with the cover I decided to take.
Service Review
prompt and helpful
Trusted Customer - 3 months ago
Communication was clear and concise, with helpful...
Seniors Life Insurance
Product Review
As I am new to this service, I can qualify my purchase as time goes by
Service Review
Communication was clear and concise, with helpful advice
Trusted Customer - 3 months ago
Thursday, 03 october, service was excellent, with the...
Seniors Life Insurance
Product Review
Life assurance policy purchased, with a follow-up call for my wife's cover at 3pm on Friday 04 October. Clearly the department was busy, because at 4:40pm we still had not received the phone call to take my wife's details and verify everything, so I called to advise that she had not received the phone call. The gentleman I spoke with yesterday was pleasant and informative, as was the one I spoke with today, but I was a bit disappointed with the non-follow-up. I am hoping this is not going to be an example of the service in future, and I feel confident that it will not be.
Service Review
Thursday, 03 October, service was excellent, with the promise of a follow-up phone call for my wife to provide her details at 3pm on the Friday, but we did not receive that call. I called back at 4:40pm on Friday 04 October, and received a very polite gentleman, as was the first one, who was going to ensure we received that phone call within approx. 15 minutes. If we had received the 3pm call today, the rate would have been excellent.
Sam Coleman - 3 months ago
The product came up affordable
Seniors Life Insurance
Product Review
Have always shyed away from taken any offer to insure life, I am thankful the gentleman who called me on the phone really brought it home to my basic understanding ... thanks again
Service Review
The product came up affordable
Trusted Customer - 3 months ago
Just signed up, let see how we go
Seniors Life Insurance
Product Review
Just signed up, let see how we go
Service Review
Just signed up, let see how we go
Keith Alan Lepley - 3 months ago
The response was quick and professional going through...
Seniors Life Insurance
Product Review
I chose life assurance because I am getting older and need to make sure my family is financially secure
Service Review
The response was quick and professional going through however I could ask questions at any time
Trusted Customer - 3 months ago
Again, it took 3 calls, with me being disconnected on...
Seniors Life Insurance
Product Review
The policy was very much like other offers from other providers. I chose Seniors believing they valued older australian customers but was hugely disappointed when I could not set up an online account to manage my policy simply because I did not have a mobile phone. When I contacted Aust Seniors their logic was that it was easier so that customers did not need to remember a login and password. Implying, I suppose that all seniors had memory issues, what a shame they don't tell you that up front.
Service Review
Again, it took 3 calls, with me being disconnected on the first two, wether it was deliberate or not I can not say, before a pleasant agent advised me that their systems of access were designed to "save us older Australians" from needing to remember a login and password. I could not establish an online account because i do not have or need a mobile phone to live.
Trusted Customer - 3 months ago
Seniors Life Insurance
Product Review
Good and clear communication with the representative.... very professional and knows how to deal with seniors and Pensioners elders of Australia.... especially with the diversity and in our various communities in Australia. My partner and I are looking forward to our long term relationship with our chosen insurance group (Australia Senior insurance)... Mr/Mrs Reupena.
Pauline Matene - 3 months ago
Great, very professional
Seniors Life Insurance
Service Review
Great, very professional
Peter Rivers - 3 months ago
The life insurance policy is too expensive. tried to...
Seniors Life Insurance
Service Review
The life insurance policy is too expensive. Tried to cancel the policy but can’t cancel immediately, have to wait for a service rep to call me within 48 hours of asking to cancel my policy. Most other companies can. Cancel policies immediately.
Karen Hall - 3 months ago
Most helpful and answered all of my questions. ...
Seniors Life Insurance
Service Review
Most helpful and answered all of my questions. Thank you, 👍😊
Trusted Customer - 3 months ago
Fantastic
Seniors Life Insurance
Service Review
Fantastic
Stephanie Calder - 4 months ago
Excellent
Seniors Life Insurance
Service Review
Excellent
Steven Varga - 4 months ago
Very good
Seniors Life Insurance
Service Review
Very good
Trusted Customer - 4 months ago
Great service
Seniors Life Insurance
Service Review
Great service
Trusted Customer - 4 months ago
Excellent efficient easy
Seniors Life Insurance
Service Review
Excellent Efficient Easy
Trusted Customer - 4 months ago
Excellent customer service.
Seniors Life Insurance
Service Review
Excellent customer service.
Trusted Customer - 4 months ago
Bit confused ive all ready filled it out
Seniors Life Insurance
Service Review
Bit confused ive all ready filled it out
Michael Perez - 4 months ago
Recommend everyone give them a call you won't be...
Seniors Life Insurance
Service Review
Recommend everyone give them a call you won't be disappointed
Trusted Customer - 5 months ago
Customer service was awesome, easy application and...
Seniors Life Insurance
Service Review
Customer service was awesome, easy application and process. Product was well explained and followed up via email
Epenesa Schuster - 2 months ago
Seniors Life Insurance
Product Review
Toa Tauai - 2 months ago
He was very friendly and helpful. he made sure i...
Seniors Life Insurance
Product Review
He was very friendly and helpful. He made sure I understood the questions he had read out before we go any further. Good service . Well done.!!
Trusted Customer - 2 months ago
Excellent service
Seniors Life Insurance
Product Review
excellent service
Trusted Customer - 2 months ago
Being a pensioner with a partner that’s on full...
Seniors Life Insurance
Product Review
Being a pensioner with a partner that’s on Full Disability plus I’m her Carer. Most of her medications are NOT on the PBS even though the government has included several others, but not the meds she requires; there’s very little money left in the very strict budget! Should “I go” before her, God forbid; @ least she’ll have a small amount to keep her going!
June Andrew - 2 months ago
Cameron the gentleman who phoned back promptly after...
Seniors Life Insurance
Product Review
Cameron the gentleman who phoned back promptly after my request for a quote was very helpful and explained everything so no problems understanding. I was happy with the cover I decided to take.
Trusted Customer - 3 months ago
As i am new to this service, i can qualify my purchase...
Seniors Life Insurance
Product Review
As I am new to this service, I can qualify my purchase as time goes by
Trusted Customer - 3 months ago
Life assurance policy purchased, with a follow-up call...
Seniors Life Insurance
Product Review
Life assurance policy purchased, with a follow-up call for my wife's cover at 3pm on Friday 04 October. Clearly the department was busy, because at 4:40pm we still had not received the phone call to take my wife's details and verify everything, so I called to advise that she had not received the phone call. The gentleman I spoke with yesterday was pleasant and informative, as was the one I spoke with today, but I was a bit disappointed with the non-follow-up. I am hoping this is not going to be an example of the service in future, and I feel confident that it will not be.
Sam Coleman - 3 months ago
Have always shyed away from taken any offer to insure...
Seniors Life Insurance
Product Review
Have always shyed away from taken any offer to insure life, I am thankful the gentleman who called me on the phone really brought it home to my basic understanding ... thanks again
Trusted Customer - 3 months ago
Just signed up, let see how we go
Seniors Life Insurance
Product Review
Just signed up, let see how we go
Keith Alan Lepley - 3 months ago
I chose life assurance because i am getting older and...
Seniors Life Insurance
Product Review
I chose life assurance because I am getting older and need to make sure my family is financially secure
Trusted Customer - 3 months ago
The policy was very much like other offers from other...
Seniors Life Insurance
Product Review
The policy was very much like other offers from other providers. I chose Seniors believing they valued older australian customers but was hugely disappointed when I could not set up an online account to manage my policy simply because I did not have a mobile phone. When I contacted Aust Seniors their logic was that it was easier so that customers did not need to remember a login and password. Implying, I suppose that all seniors had memory issues, what a shame they don't tell you that up front.
Trusted Customer - 3 months ago
Good and clear communication with the...
Seniors Life Insurance
Product Review
Good and clear communication with the representative.... very professional and knows how to deal with seniors and Pensioners elders of Australia.... especially with the diversity and in our various communities in Australia. My partner and I are looking forward to our long term relationship with our chosen insurance group (Australia Senior insurance)... Mr/Mrs Reupena.
We're here for you
To find out more about Seniors Life Insurance, call us now on 1300 050 510 from Monday to Friday, 8am to 8pm. You can also request a call-back at a time that suits you.