%
- Over all Percentage 92
- empty 8
Rated /5 from 565855464572 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,6585,5464,572 customer reviews.
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Reviews
1-12 of 5658 reviews
1-12 of 5546 reviews
1-12 of 4572 reviews
Chanelle Garlan - 7 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 2 years ago
They were helpful, explained well. called back as...
Seniors Car Insurance
Product Review
Rates were best. Will call again when other insurance due.
Service Review
They were helpful, explained well. Called back as promised.
Trusted Customer - 6 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
Trusted Customer - 11 months ago
Service was great, no stress, no surprises and all...
Seniors Home Insurance
Product Review
Everything we needed at a a very affordable price.
Service Review
Service was great, no stress, no surprises and all understanding and professional.
Caroline Black - 6 years ago
You can tell your sales reps to stop pushing people...
Seniors Funeral Insurance Top Cover
Product Review
I didn't want it and told the reps so multiple times give my money back
Service Review
You can tell your sales reps to stop pushing people into policies they don't want. I feel bullied and cheated
Trusted Customer - 5 years ago
Good service happy with custom service cheaper...
Seniors Funeral Insurance Top Cover
Product Review
The customer service was easy to be explained lovely young woman spoke on the phone easy out going happy person that does make the world more happy when you have happy people working in type work.
Service Review
Good service happy with custom service cheaper thenwhat I have been paying over the years
Trusted Customer - 7 years ago
Very easy to arrange, person very helpful as well.
Seniors Funeral Insurance Top Cover
Product Review
Very easy to organise and put in place
Service Review
Very easy to arrange, Person very helpful as well.
Trusted Customer - 6 years ago
The products appear to be excellent and well priced...
Seniors Funeral Insurance Top Cover
Service Review
The products appear to be excellent and well priced although it's hard to make that statement without comparing with all others. What made this stand out for me was the service. Warm and responsive, informative and pleasantly personal, it rated up there with the best customer service I've experienced in recent times. I'd definitely come back if I thought all your call-centre staff were as appealing as the gentleman who looked after me.
Helen Salter - 3 years ago
Everything was explained clearly both gentlemen i...
Seniors Term Life Insurance
Product Review
Affordable even at my age and on a pension
Service Review
Everything was explained clearly both gentlemen I spoke to were very helpful and professional.
Trusted Customer - 9 months ago
This product was exactly what i needed, having looked...
Seniors Home Insurance
Product Review
I JUST DID ABOVE ,SAME REASONS,GOOD PRODUCT GOOOD PRICE
Service Review
this product was exactly what I needed, having looked at other offers ,this was is the one for my needs .And the price affordable for a pensioner.
Vicki Swan - 7 years ago
Kelly was very helpful and informative. i found her...
Seniors Funeral Insurance Top Cover
Service Review
Kelly was very helpful and informative. I found her very easy to speak with and she listened to my wishes.
Penelope Treloar - 7 years ago
Excellent service from dianne. she explained in plain...
Seniors Funeral Insurance Top Cover
Product Review
I was given some choices and so I chose the one I thought was suitable for me.
Service Review
excellent service from Dianne. She explained in plain English.
Trusted Customer - 6 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
Chanelle Garlan - 7 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 2 years ago
They were helpful, explained well. called back as...
Seniors Car Insurance
Service Review
They were helpful, explained well. Called back as promised.
Trusted Customer - 3 years ago
The online application was clear, uncomplicated and...
Seniors Car Insurance
Service Review
The online application was clear, uncomplicated and easy to complete. When I telephoned with a quick question and to confirm some details, I was most impressed that my call was answered immediately, and in person! The customer service consultant was very friendly and helpful, able to assist with my enquiry, knowledgeable about the product and services being offered. Besides getting a competitive quote this is a major reason I decided to change to Australian Seniors.
Penelope Treloar - 7 years ago
Excellent service from dianne. she explained in plain...
Seniors Funeral Insurance Top Cover
Service Review
excellent service from Dianne. She explained in plain English.
Raymond Stockwin - 6 years ago
All was done in a great manner true to their word and...
Seniors Funeral Insurance Top Cover
Service Review
all was done in a great manner true to their word and very helpful
GAVIN KEEVERS - 7 years ago
Prompt and easy to do and understand.everything...
Seniors Funeral Insurance Top Cover
Service Review
Prompt and easy to do and understand.everything explained in full
Karen Pedron - 6 years ago
The lady i spoke with was very helpful explained every...
Seniors Funeral Insurance Top Cover
Service Review
the lady i spoke with was very helpful explained every thing clearly so i understood exactly what i was buying
Trusted Customer - 8 years ago
Friendly helpful service
Senior Funeral Insurance Plus
Service Review
Friendly helpful service
Trevor Teale - 7 years ago
She explain i need to know.
Seniors Funeral Insurance Essential Cover
Service Review
She explain I need to know.
Trusted Customer - 7 years ago
So easy to talk to. everything explained in detail....
Seniors Funeral Insurance Top Cover
Service Review
So easy to talk to. Everything explained in detail. Friendly attitude of consultant.wish I had known of this much earlier.The bank insurances are a rip off!
Vicki Swan - 7 years ago
Kelly was very helpful and informative. i found her...
Seniors Funeral Insurance Top Cover
Service Review
Kelly was very helpful and informative. I found her very easy to speak with and she listened to my wishes.
Trusted Customer - 2 years ago
Well, i don't know how good the product is until i...
Seniors Car Insurance
Product Review
Well, I don't know how good the product is until I need to make a claim. We will see....... hopefully not soon
Peter Youll - 2 years ago
I won't know until i try to claim!
Seniors Home Insurance
Product Review
I won't know until I try to claim!
Keith Nutton - 2 years ago
You are an insurance company bit like used car salesmen
Seniors Home Insurance
Product Review
you are an insurance company bit like used car salesmen
Graeme Grenfell - 7 years ago
Please cancel policy i don't want it
Seniors Funeral Insurance Top Cover
Product Review
Please cancel policy I don't want it
Frederick Smith - 7 years ago
I have only just received my policy and still have to...
Seniors Funeral Insurance Essential Cover
Product Review
I have only just received my policy and still have to go through it but it seems to be what I required.
Shane Van Mierlo - 7 years ago
You people lie through your *****
Seniors Funeral Insurance Top Cover
Product Review
You people lie through your *****
Trusted Customer - 2 years ago
Because i haven't had to use it yet
Seniors Home Insurance
Product Review
Because I haven't had to use it yet
Trusted Customer - 2 years ago
As i had my ford falcon forte with you for 3 year's...
Seniors Car Insurance
Product Review
As I had my Ford Falcon Forte with you for 3 year's and had no worries.
Trusted Customer - 2 years ago
I thought i had just done this. why ask me to rate you...
Seniors Car Insurance
Product Review
I thought I had just done this. Why ask me to rate you a second time?
Trusted Customer - 2 years ago
Excellant service and was given what i needed to...
Seniors Funeral Insurance
Product Review
Excellant service and was given what I needed to know. Highly recommend to discuss any thing you need to know or ask and get good clear answers.
Trusted Customer - 8 years ago
No excess as with other insurers and is for the life...
Seniors Pet Insurance
Product Review
No excess as with other insurers and is for the life of the animal which is good as others stop cover at 11.
Trusted Customer - 8 years ago
The young lady went into exact detail regarding what...
Seniors Pet Insurance
Product Review
The young lady went into exact detail regarding what the insurance would cover our puppy Minnie. When I asked a question she didnt know the answer for..she quickly asked her supervisor. At no time was I pressured to join this company for pet insurance.
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