%
- Over all Percentage 92
- empty 8
Rated /5 from 304130232351 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0413,0232,351 customer reviews.
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Reviews
2581-2593 of 3041 reviews
2581-2593 of 3023 reviews
2593-2593 of 2351 reviews
Trusted Customer - 8 years ago
Very helpful sales people
Australian Seniors Final Expenses Insurance
Product Review
It's good to know you can up date later and there are choices.
Service Review
Very helpful sales people
Trusted Customer - 8 years ago
Staff very helpful & explained things clearly
Senior Funeral Insurance Plus
Product Review
good price for my request so im happy with result
Service Review
staff very helpful & explained things clearly
Trusted Customer - 8 years ago
Friendly lady, helpful, knew her product.
Senior Funeral Insurance Plus
Product Review
Reasonable price for policy, plenty of options for different amounts of benefit.
Service Review
Friendly lady, helpful, knew her product.
Trusted Customer - 8 years ago
Very efficient consultant (ziad) explained all ...
Senior Funeral Insurance Plus
Product Review
The $10,000 Funeral Policy is what I was interested in
Service Review
Very efficient consultant (Ziad) explained all details very clearly
Trusted Customer - 8 years ago
When the qualifying company rings they should check to...
Senior Funeral Insurance Plus
Product Review
Service Review
When the qualifying company rings they should check to see they are not interrupting someone first.
Trusted Customer - 8 years ago
Matthew served me over the phone. i told him why i...
Senior Funeral Insurance Plus
Product Review
Your product (funeral cover) was by far the best offer I had found at the time when I was looking around with other companies. The fact that you provided me with a Will was of great help, whereas other companies wanted to reward me with gifts such as a blender/juicer, (I already owned one) OR a Tablet which I would not need or use (I had a very good laptop) OR I could selet a watch that one would use during intensive training programs (Which I feel I would really not use at my age and already owned a monitor style watch.) I was more interested that your company provided me with a policy that would credit me after 5 years. I would not have my payments go up over a period of time but instead they would come down. I was also happy to hear that if I were to pass away from an accident that my children would receive the $10 000.00 that I have as my funeral policy BUT on top of that my payments would increase leaving my children with 30 000.00 to cover my funeral and any outstanding accounts that would need to be paid. That was very comforting to know and having a free gift such as a Will sounded sensible considering I was in need of a FUNERAL POLICY and now I would be able to complete MY WILL KIT so when I pass away everything will be in my Will kit which was by far much better than having a blender. As far as my policy goes, I feel very happy knowing my children will have everything they need at the time of my passing. Matthew did not "SELL" your policy, instead he advised me and at all times he made sure I was happy with the policy and making sure that I was at all times happy with the policy that I bought. I would like to take this opportunity to thank you for giving me peace of mind that my now new funeral policy will help my children when the time comes for me to pass on and they will have all the information to help them through a very hard time in their lives. So when the day comes, I pray not to soon, I know that the most important people in my life will be well cared for. Thank You..... Chery Esterhuyzen
Service Review
Matthew served me over the phone. I told him why I wanted funeral cover. I had not really thought about funeral cover until this year April I received a phone call from South Africa telling me that my last direct living relative, my sister, was killed in a freak motor bike accident. Matthew was very compationate and I told him that could of been me as I also ride a motor bike. I found Matthew to be helpful and instead of me listening to a computerized voice reading all the info about the policy, instead your company had a human (Matthew) read it out for me. He made sure I was to let him know if I didn't understand anything and he explained and answered all my questions which made me feel at ease and so I signed up straight away. I felt comfortable about choosing a policy based on how helpful Matthew was and how he made me feel about having a policy with your company. So I say THANK YOU MATTHEW !!!!!!!
Trusted Customer - 8 years ago
Young chap was very patient and helpful. thank you...
Senior Funeral Insurance Plus
Product Review
It provides cover for both myself and husband.
Service Review
Young chap was very patient and helpful. Thank you Matt.
Trusted Customer - 8 years ago
Polite and helpful
Senior Funeral Insurance Plus
Product Review
Polite and helpful
Service Review
Polite and helpful
Trusted Customer - 8 years ago
The advice i got was great and easy to understand
Senior Funeral Insurance Plus
Product Review
the payments were a great and product good
Service Review
the advice I got was great and easy to understand
Trusted Customer - 8 years ago
Very happy with the level of service
Senior Funeral Insurance Plus
Product Review
Very helpful no fuss service easy to organize cover
Service Review
Very happy with the level of service
Trusted Customer - 8 years ago
Good service and easy to talk to.
Senior Funeral Insurance Plus
Product Review
Looks good but haven't made a decision yet,.
Service Review
good service and easy to talk to.
Trusted Customer - 8 years ago
Ruby was a very pleasant person to talk to, one who...
Senior Funeral Insurance Plus
Service Review
Ruby was a very pleasant person to talk to, one who knows her product well & is not pushy.
Trusted Customer - 8 years ago
Spoke with kirk and all was explained clearly....
Senior Funeral Insurance Plus
Service Review
spoke with Kirk and all was explained clearly. information given was very helpful
Trusted Customer - 8 years ago
Polite
Senior Funeral Insurance Plus
Service Review
Polite
Trusted Customer - 8 years ago
The person to whom i spoke on the phone, was very...
Senior Funeral Insurance Plus
Service Review
The person to whom I spoke on the phone, was very professional and articulate. Everything was explained clearly and the transaction completed painlessly.
Trusted Customer - 8 years ago
Best service i have had from any insurance agency and...
Senior Funeral Insurance Plus
Service Review
Best service I have had from any Insurance Agency and at my age I have experienced a few I have told my friends and family to look into moving across to your Insurance
Trusted Customer - 8 years ago
Extremely helpful and very polite.
Senior Funeral Insurance Plus
Service Review
Extremely helpful and very polite.
Trusted Customer - 8 years ago
Gave all information required
Senior Funeral Insurance Plus
Service Review
Gave all information required
Trusted Customer - 8 years ago
Clear concise helpful
Senior Funeral Insurance Plus
Service Review
clear concise helpful
Trusted Customer - 8 years ago
I am very happy with the service i received today...
Senior Funeral Insurance Plus
Service Review
I am very happy with the service I received today setting up a Funeral plan. I have come back to you after my husband passed away in January 2016 and had a policy with you. Your customer service was exceptional.
Trusted Customer - 8 years ago
Your staff member gemma was very informativr and...
Senior Funeral Insurance Plus
Service Review
your staff member Gemma was very informativr and answered all my questions
Trusted Customer - 8 years ago
Excellent service well explained
Senior Funeral Insurance Plus
Service Review
Excellent service well explained
Trusted Customer - 8 years ago
Explained very well
Senior Funeral Insurance Plus
Service Review
Explained very well
Trusted Customer - 8 years ago
Service was good and helpful. just felt he went too...
Australian Seniors Final Expenses Insurance (Level + 5%)
Service Review
Service was good and helpful. Just felt he went too quickly for me but understood everything.
Cover the people that matter most today
For total peace of mind for your entire family, call our friendly team now. We’re here between 8am and 8pm Monday to Friday on 1300 078 596. You can also request a call-back at a time that suits you.