%
- Over all Percentage 92
- empty 8
Rated /5 from 304130232351 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0413,0232,351 customer reviews.
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Reviews
385-397 of 3041 reviews
385-397 of 3023 reviews
385-397 of 2351 reviews
Kathryn Ober - 6 years ago
So far i am satisfied with the service however it is...
Seniors Funeral Insurance Top Cover
Product Review
I am happy with my purchase now. We will see what the future relationship with the provider is maintained as time goes by. It is difficult to read the small print in this process of responding to you.
Service Review
So far I am satisfied with the service however it is quite a lot of information to take in in one phone call. I think that it might be better to send out the information for people to brouse before they sign up.
REYNOUD BOSCH - 6 years ago
Understanding and prompt
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Product Review
Service Review
Understanding and prompt
Denise Kerr - 6 years ago
I only contacted "seniors insurance " online for a...
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Service Review
I only contacted "Seniors Insurance " online for a quote within seconds of dulling out the form online I received a call from a young man from Seniors Insurance wanting to sign me up I did not get a chance to speak, he spoke so quickly I could not get a word in and before I knew it he had me signed up, and I was only wanting a quote, I was very pleased to learn that I have a 30 day cooling off period as I can weigh my options, as one thing I disagree on, is that you automatically assume that because someone goes on line to get a quote for Insurance that it is a Sale and I can assure you because of this assumption I will not be purchasing Seniors Insurance in this case as this is pressure selling and I totally disagree with this form of selling, as a Sales Consultant myself for about 30 years I abhor pressure selling, I have never done it and I do not like being pressured into signing up for something before fully considering my options.
Trusted Customer - 6 years ago
Kyle explained most things very well
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Product Review
It appears to be a reasonable cost for what I am after. It is not the cheapest I have looked at, but I think it meets my needs
Service Review
Kyle explained most things very well
Keith Mcdougall - 6 years ago
Just a great company to be with
Seniors Funeral Insurance Top Cover
Product Review
They are great to be with
Service Review
Just a great company to be with
ROBBIE WALKER - 6 years ago
Yes i would recommend. staff member was pleasant and...
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Service Review
Yes i would recommend. Staff member was pleasant and understanding. Was not at all pushy.
Peter Turner - 6 years ago
I signed up with australian seniors funeral insurance...
Seniors Funeral Insurance Top Cover
Product Review
Same as Real Insurance which I thougt I was purchasing
Service Review
I signed up with Australian Seniors Funeral Insurance thinking I was purchasing a product from 'Real Insurance'. I rang a phone number listed on the Real Insurance website and the call centre put me through to your company instead without my knowledge. Not happy. I am cancelling the policies but finding it more difficult to cancel than it was to sign up as the cancellations officers are too busy to talk to me and are scheduling a call back that I haven't recieved within 24 hours as promised.
Rodney Stapleton - 6 years ago
Yes i would, nice to spe
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Service Review
Yes i would, nice to spe
Kerry Jones - 6 years ago
Yes
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Product Review
I received excellent customer service with good advice & information
Service Review
Yes
Trusted Customer - 6 years ago
Excellent customer service,helpful, they work with you...
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Product Review
Service Review
Excellent customer service,helpful, they work with you to get the right insurance Thanks
Trusted Customer - 6 years ago
Yes.
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Product Review
Suits my needs perfectly. Nothing hidden. Well explained by service representative.
Service Review
Yes.
Edward Totonjian - 6 years ago
He knew the product and was not pushy
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Product Review
to much of a swell head otherwise
Service Review
he knew the product and was not pushy
Trusted Customer - 6 years ago
The person i spoke to, josh, was very pleasant and...
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Service Review
The person I spoke to, Josh, was very pleasant and understanding. I felt at ease and under no pressure to purchase.
Trusted Customer - 6 years ago
I found the consultant, joel, very warm, informative,...
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Service Review
I found the consultant, Joel, very warm, informative, non-pushy and patient.
JANICE MCCOLL - 6 years ago
It was very quick and easy to explain . i am...
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Service Review
It was very quick and easy to explain . I am happy i did this for the future.
Hazel Newark - 6 years ago
Good sound knowledge (i hope) pleasant voice &...
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Service Review
Good sound knowledge (I hope) pleasant voice & personality.
Alan Abley - 6 years ago
Reinstated previous policy that was closed roughly...
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Service Review
reinstated previous policy that was closed roughly twelve months ago.
Trusted Customer - 6 years ago
Very helpful and did not hesitate to contact me back...
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Service Review
Very helpful and did not hesitate to contact me back when I asked. Gave me answers to all the questions I had and was not pushy. Thank you
June Fryer - 6 years ago
Jason, the consultant, was patient and clear. he...
Seniors Funeral Insurance Top Cover
Service Review
Jason, the consultant, was patient and clear. He explained all of the terms and conditions really well. He rang back when he said he would and his follow up was excellent. Well done.
Trusted Customer - 6 years ago
The consultant i spoke to was very helpful and...
Seniors Funeral Insurance Top Cover
Service Review
The consultant I spoke to was very helpful and explained the terms clearly. I purchased this funeral insurance plan for my husband as I don’t want to be left with an overwhelming funeral bill if he should pass before me. I purchased my own funeral plan some years ago from Seniors Insurance so my daughter won’t be left with a bill upon my passing and I have liked the fact Seniors Insurance doesn’t constantly pester me to buy extra Insurance and just send me a yearly statement. I have confidence in their integrity.
Trusted Customer - 6 years ago
Team member very helpful
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Service Review
team member very helpful
Barbara Winter - 6 years ago
Gentleman was polite,very patient with an older...
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Service Review
gentleman was polite,very patient with an older persons thought processes, explained carefully, good salespeson - when realised he would not sell dearer policy because of low funds he offered a basic package to suit my needs, very patient.
Carole Johnston - 6 years ago
Excellent explanation of policy and financial workings
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Service Review
Excellent explanation of policy and financial workings
Trusted Customer - 6 years ago
Everything explained in plain english and all...
Seniors Funeral Insurance Top Cover
Service Review
Everything explained in plain English and all questions asked were fully answered. Probably the most friendly and efficient person I have spoken to on the phone for a long time.
Trusted Customer - 7 years ago
Good deal for money over a period of time
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Product Review
Good deal for money over a period of time
Julia Vargas - 7 years ago
The cost i found a bit high, does not cater for...
Seniors Funeral Insurance Top Cover
Product Review
The cost I found a bit high, does not cater for pensioner income.
Denis COCHRANE - 7 years ago
See comments in customer experience.
Seniors Funeral Insurance Top Cover
Product Review
See comments in customer experience.
Peter Kershaw - 7 years ago
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Product Review
Sheree Baxter - 7 years ago
Again, simplicity. operator explained everything...
Seniors Funeral Insurance Top Cover
Product Review
Again, simplicity. Operator explained everything clearly.
Robert Dale - 7 years ago
It is just what i need to finish my end of life...
Seniors Funeral Insurance Top Cover
Product Review
It is just what I need to finish my end of life knowing my kids and my new partner will not be out of pocket and this will ease any burdon they may encounter
Trusted Customer - 7 years ago
Just what i wanted at a fair price.
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Product Review
Just what I wanted at a fair price.
RAEWYN AHIPENE - 7 years ago
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Steven O'Brien - 7 years ago
Same as i said earlier they are good
Seniors Funeral Insurance Top Cover
Product Review
Same as I said earlier they are good
Johannes Van Sleeuwen - 7 years ago
It was what could offord and gave me peace of mind
Seniors Funeral Insurance Top Cover
Product Review
It was what could offord and gave me peace of mind
Peter Hewitt - 7 years ago
Seems good "on paper' but as it's a new policy i claim...
Seniors Funeral Insurance Top Cover
Product Review
Seems good "on Paper' but as it's a new policy I claim the right to reserve my long term opinion..
Stella Dichiera - 7 years ago
I got just the right cover for me
Seniors Funeral Insurance Top Cover
Product Review
I got just the right cover for me
Cover the people that matter most today
For total peace of mind for your entire family, call our friendly team now. We’re here between 8am and 8pm Monday to Friday on 1300 078 596. You can also request a call-back at a time that suits you.