%
- Over all Percentage 92
- empty 8
Rated /5 from 304130232351 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0413,0232,351 customer reviews.
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Reviews
493-505 of 3041 reviews
493-505 of 3023 reviews
493-505 of 2351 reviews
Johannes Van Sleeuwen - 7 years ago
Stafff effeminacy polite and good manners
Seniors Funeral Insurance Top Cover
Product Review
It was what could offord and gave me peace of mind
Service Review
Stafff Effeminacy polite and good manners
Peter Hewitt - 7 years ago
Thorough, professional and personable.. complete and...
Seniors Funeral Insurance Top Cover
Product Review
Seems good "on Paper' but as it's a new policy I claim the right to reserve my long term opinion..
Service Review
Thorough, professional and personable.. Complete and clear advice.
Hineata Eriwata - 7 years ago
So much to offer l need to wait till l receive my...
Seniors Funeral Insurance Top Cover
Service Review
So much to offer l need to wait till l receive my documents to be sure that what l was told transcripts on those documents. Then l will make my decision.
Trusted Customer - 7 years ago
Very helpful phone attendant
Seniors Funeral Insurance Top Cover
Service Review
Very helpful phone attendant
Stella Dichiera - 7 years ago
The person on the phone was very helpful and made the...
Seniors Funeral Insurance Top Cover
Product Review
I got just the right cover for me
Service Review
The person on the phone was very helpful and made the whole process very easy.
Trusted Customer - 7 years ago
I received courteous friendly service, and efficient...
Seniors Funeral Insurance Top Cover
Product Review
It's a Cover which has the customer in mind, not just themselves (like a previous experience I had with another company.
Service Review
I received courteous friendly service, and efficient follow-up, as promised.
ANN ROWE - 7 years ago
It was very professional and informative
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Product Review
Service Review
It was very professional and informative
Antony Kever - 7 years ago
Just a load off my mind prompt service friendly staff
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Service Review
Just a load off my mind prompt service friendly staff
Caroline Black - 7 years ago
You can tell your sales reps to stop pushing people...
Seniors Funeral Insurance Top Cover
Product Review
I didn't want it and told the reps so multiple times give my money back
Service Review
You can tell your sales reps to stop pushing people into policies they don't want. I feel bullied and cheated
Lynette James - 7 years ago
Your customer service person, jake, was extremely...
Seniors Funeral Insurance Top Cover
Service Review
Your customer service person, Jake, was extremely patient, very clear, and well informed. He took the time to understand what I needed and was not at all "pushy". I appreciated the fact that he let your policy sell itself. Overall he made what could have been a daunting task a satisfying experience. You should investigate "cloning" him.....or, at least make sure he can train newer staff. ( I was a customer service officer for many years, Jake is one of the best to whom I have ever spoken.)
Trusted Customer - 7 years ago
It’s already very good.
Seniors Funeral Insurance Top Cover
Product Review
Just very goodxxxxxxxxxxxxxxxxxxxx
Service Review
It’s already very good.
Ron Randal - 7 years ago
The operator i spoke with was very cheerful and...
Seniors Funeral Insurance Top Cover
Product Review
Exactly what I was looking for. Sold.
Service Review
The operator I spoke with was very cheerful and explained everything that I asked with expertise. Good Job
Trusted Customer - 7 years ago
Each person i dealt with was extremely obliging and...
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Service Review
Each person I dealt with was extremely obliging and helpful. Yes, I would recommend them to others.
Philip Cooper - 7 years ago
Excellent, promt and very efficient service from kirk,...
Seniors Funeral Insurance Top Cover
Service Review
Excellent, promt and very efficient service from Kirk, the rep who rang me and arranged the policy for me.
Jacques Goder - 7 years ago
Fantastic and well explained by rene, the consultant,...
Seniors Funeral Insurance Top Cover
Service Review
Fantastic and well explained by Rene, the consultant, received documentation via email shortly after consultation. Overall, a pleased and caring environment. Thank You
Delia Gledhill - 7 years ago
I found the quick response to my enquiry re purchasing...
Seniors Funeral Insurance Top Cover
Service Review
I found the quick response to my enquiry re purchasing a policy very impressive. The plain English explanation of the policy was easy to follow. I haven't received the paperwork by mail yet, but have printed off the email insurance papers. As you say Perfect!
Framton Goodman - 7 years ago
Polite, knowledgeable about the service, helpful. not...
Seniors Funeral Insurance Top Cover
Service Review
Polite, knowledgeable about the service, helpful. NOT pushy. Gave the impression of wanting to assist, without being, as I said, "Pushy".
Allenar Wild - 7 years ago
Was really good
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Service Review
Was really good
Rachel Delaney - 7 years ago
I was very happy with the customer service and...
Seniors Funeral Insurance Top Cover
Service Review
I was very happy with the Customer Service and information I received by the employee who I dealt with.Thankyou😉
NIGEL RIDEOUT - 7 years ago
Friendly and easy conversation with no pressure.
Seniors Funeral Insurance Top Cover
Service Review
Friendly and easy conversation with no pressure.
Raymond Mccosker - 7 years ago
The person had a good knowledge of the subject and...
Seniors Funeral Insurance Top Cover
Service Review
THE PERSON HAD A GOOD KNOWLEDGE OF THE SUBJECT AND EXPLAINED DETAILS WELL
Trusted Customer - 7 years ago
Zane was very knowledgeable and helpful
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Service Review
Zane was very knowledgeable and helpful
Trusted Customer - 7 years ago
Zane was very articulate and helpful
Seniors Funeral Insurance Essential Cover
Service Review
Zane was very articulate and helpful
Trusted Customer - 7 years ago
It was such an easy process and the customer service...
Seniors Funeral Insurance Top Cover
Service Review
It was such an easy process and the customer service officer was lovely and very efficient and very knowledgeable about the product.
Trusted Customer - 7 years ago
The policy suited my requirements
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Product Review
the policy suited my requirements
Soria Harrap - 7 years ago
Good value for money. can be improved if desired
Seniors Funeral Insurance Top Cover
Product Review
Good value for money. Can be improved if desired
Trusted Customer - 7 years ago
Could have purchased slightly cheaper elsewhere.
Seniors Funeral Insurance Top Cover
Product Review
Could have purchased slightly cheaper elsewhere.
Trusted Customer - 7 years ago
There is no gimmick and the product is what i was...
Seniors Funeral Insurance Top Cover
Product Review
There is no gimmick and the product is what I was looking for at this stage of my life.
Trusted Customer - 7 years ago
Its everything i looked for and the premiums do not go...
Seniors Funeral Insurance Top Cover
Product Review
Its everything i looked for and the premiums do not go up
Robert Bruce Lucht - 7 years ago
Not as expensive as i thought
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Product Review
Not as expensive as I thought
Judith Hickinbotham - 7 years ago
Great product for over 50s
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Product Review
Great product for over 50s
Sean Clegg - 7 years ago
Great products and service
Seniors Funeral Insurance Top Cover
Product Review
Great products and service
Jacqueline Foster - 7 years ago
What i wanted only thing wrong was the age cut of i...
Seniors Funeral Insurance Top Cover
Product Review
what i wanted only thing wrong was the age cut of i would have liked my husband on to hes 80 very happy with it i didnt get the$75 gift card
Tina RENTON - 7 years ago
Very happy with information received and service
Seniors Funeral Insurance Top Cover
Product Review
Very happy with information received and service
Heidemarie Scholz - 7 years ago
It gives me amount i want to insure for,price good pay...
Seniors Funeral Insurance Top Cover
Product Review
It gives me amount I want to insure for,price good pay monthly good,and reduction in price after a time allgood
Helen Hudson - 7 years ago
Just purchased but good so far
Seniors Funeral Insurance Top Cover
Product Review
Just purchased but good so far
Cover the people that matter most today
For total peace of mind for your entire family, call our friendly team now. We’re here between 8am and 8pm Monday to Friday on 1300 078 596. You can also request a call-back at a time that suits you.