%
- Over all Percentage 92
- empty 8
Rated /5 from 302030072330 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0203,0072,330 customer reviews.
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Reviews
661-673 of 3020 reviews
661-673 of 3007 reviews
661-673 of 2330 reviews
Anthony Emery - 6 years ago
Good chat up until the last few seconds of the call....
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Service Review
Good chat up until the last few seconds of the call. Caught me off-guard and increased the premium because of my choice of direct debit date. I think I'll just use my 30 day bail out option and go somewhere else.
Concetta Valenti - 6 years ago
Very professional not at all pushy
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Product Review
it was just what i asked for
Service Review
very professional not at all pushy
Tracey Burr - 6 years ago
The gentleman i spoke to daniel, was amazing... thank...
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Product Review
The agent who rang me back, was fantastic, approachable and funny
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The gentleman I spoke to Daniel, was amazing... thank you Daniel
Trusted Customer - 6 years ago
I arranged a funeral insurance policy for my wife and...
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Product Review
The policy appears to address my immediate need and is value for money.
Service Review
I arranged a Funeral Insurance policy for my wife and me. The response was efficient clear and effective. Yes, I would recommend you to others with similar needs.
Michael Henderson - 6 years ago
Listed everything i wanted to know and went through it...
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Product Review
Funeral insurance for the cover I wanted
Service Review
Listed everything I wanted to know and went through it with me on the phone
Trusted Customer - 6 years ago
Extremely helpful in explaining details and answering...
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No hassle, fast and friendly service
Service Review
Extremely helpful in explaining details and answering questions. I was able to complete my insurance request quickly and efficiently.
Peter Gregory - 6 years ago
The lady i spoke with, erin, was pleasant . clearly...
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Product Review
As above plus rates were good
Service Review
The lady I spoke with, Erin, was pleasant . clearly spoken and explained all information in a no nonsense manner
Trusted Customer - 6 years ago
Pleasant, understanding and not too pushy.
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No. I do not like to be pushed thankyou
Service Review
Pleasant, Understanding and not too pushy.
Trusted Customer - 6 years ago
Excellent customer service and great price. easy to...
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Excellent customer service and great price. Easy to deal with over the phone
David Morris - 6 years ago
They where great
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they work out a nice deal for me
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they where great
Peter Johnstone - 6 years ago
Jaad provided us with a very professional and friendly...
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Product Review
Product suits my needs and is very appealing in this competitive market
Service Review
Jaad provided us with a very professional and friendly service he excelled in service delivery. After researching many other products, I chose senior insurance purely on service delivery offered by Jaad. If he is any reflection on your company, I believe to be in good hands.
Trusted Customer - 6 years ago
The two people i spoke to were extremely helpful with...
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Service Review
The two people I spoke to were extremely helpful with no pushy pushy nonsense and explained things very clearly even when I asked the same question twice.
Ramakrishnan Easwaran - 7 years ago
The customer service officer had thorough knowledge of...
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Service Review
The customer service officer had thorough knowledge of the product and offered the various options. Felt like I was in safe hands.
Trusted Customer - 7 years ago
It was a pleasant experience, and it was explained to...
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Service Review
It was a pleasant experience, and it was explained to me very clearly and I’ve got answers to all my questions.
Rhonda Hopkins - 7 years ago
I had a lot of questions he was great in explaining in...
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Service Review
I had a lot of questions he was great in explaining in simple terms
Graeme Hopkins - 7 years ago
He was very helpful and patient
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Service Review
He was very helpful and patient
Glenys Schuite - 7 years ago
Prompt and friendly service.i might get pet insurance...
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Service Review
Prompt and friendly service.I might get pet insurance when I get another dog,at sometime in the future.
Trusted Customer - 7 years ago
Good product knowledge and courteous telephone manner...
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Service Review
Good product knowledge and courteous telephone manner of the sales team member was a contributing factor to my purchasing of the policy.
Deborah Cain - 7 years ago
Fine on the phone but never sent me the email with the...
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Service Review
Fine on the phone but never sent me the email with the policy and details... That is very poor!
Trusted Customer - 7 years ago
Good explation but too fast for elderly people to...
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Service Review
Good explation but too fast for elderly people to collow
Janice Chater - 7 years ago
It was very helpfull in explaining everything to me ...
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Service Review
It was very helpfull in explaining everything to me very understanding customer service and very polite I will gladly recommend your company to everyone Thanking you for your help and kindness to a aged person bless you all
Trusted Customer - 7 years ago
Excellent service was able to assist covering my...
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Service Review
Excellent service was able to assist covering my funeral insurance easily. Peace of mind now for me and my family
Suzanne Woodleigh - 7 years ago
Very friendly and professional
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Very friendly and professional
Trusted Customer - 7 years ago
The lady i spoke to was extremely helpful but not...
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Service Review
The lady I spoke to was extremely helpful but not pushy, had time for me to talk about my thoughts as to what I had in mind. So yes I would give her 10/10.
Trusted Customer - 7 years ago
Its good rate for the cover you get.
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Product Review
Its good rate for the cover you get.
Mario Bideau - 7 years ago
For what the officer explained to me, it's an...
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For what the officer explained to me, it's an excellent purchase
Robert Bell - 7 years ago
An excellent product with sufficient variations of...
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An excellent product with sufficient variations of affordability.
Trusted Customer - 7 years ago
Product is what im after , explanation of full...
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Product Review
Product is what im after , explanation of full product range lacking though bit disappointed but I go cover and you at least go the sale reluctantly or not
Kaylene Venaglia - 7 years ago
The policy is simple and easy to understand
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Product Review
The policy is simple and easy to understand
Trusted Customer - 7 years ago
It is just what i was looking for
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Product Review
It is just what I was looking for
HELEN HARRISON - 7 years ago
I would have liked bigger but budget would not allow
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I would have liked bigger but budget would not allow
Colin Dunkley - 7 years ago
We haven't received the policy yet.
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we haven't received the policy yet.
Trusted Customer - 7 years ago
It met my needs it was what i was looking for.
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Product Review
It met my needs it was what I was looking for.
Trusted Customer - 7 years ago
I liked the fact that the payment decreases
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Product Review
I liked the fact that the payment decreases
Veronica Goodwin - 7 years ago
I thought value for money was very good
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Product Review
I thought value for money was very good
Trusted Customer - 7 years ago
Seems a fair policy for my age range
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Seems a fair policy for my age range
Cover the people that matter most today
For total peace of mind for your entire family, call our friendly team now. We’re here between 8am and 8pm Monday to Friday on 1300 078 596. You can also request a call-back at a time that suits you.