%
- Over all Percentage 92
- empty 8
Rated /5 from 302030072330 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0203,0072,330 customer reviews.
Authentic reviews powered by Feefo
Reviews
673-685 of 3020 reviews
673-685 of 3007 reviews
673-685 of 2330 reviews
Trusted Customer - 6 years ago
Not good
Seniors Funeral Insurance Top Cover
Product Review
not good, not explained fully or intentionally
Service Review
not good
Trusted Customer - 7 years ago
The service was very good staff was friendly
Seniors Funeral Insurance Top Cover
Service Review
The service was very good staff was friendly
Sandra Goodfellow - 7 years ago
Diane was very nice indeed. she was following your...
Seniors Funeral Insurance Top Cover
Product Review
All the conditions are satifactory
Service Review
Diane was very nice indeed. She was following your rules asking for our Bank A/C number before we had made our final decision. We would have preferred to call back with our number when we were sure we wanted to take out the policy. Diane explained all the reasons but we still would have preferred to call back later. Perhaps you will take this into consideration. Thanking you.
Ramakrishnan Easwaran - 7 years ago
The customer service officer had thorough knowledge of...
Seniors Funeral Insurance Top Cover
Product Review
The customer service officer had a thorough knowledge of the product and discussed the various options available. She was extremely courteous and well mannered. She inspired confidence in the company abd the products it offered.
Service Review
The customer service officer had thorough knowledge of the product and offered the various options. Felt like I was in safe hands.
Trusted Customer - 7 years ago
It was a pleasant experience, and it was explained to...
Seniors Funeral Insurance Top Cover
Product Review
I bought the cover that I want but I was expecting a lower premium.
Service Review
It was a pleasant experience, and it was explained to me very clearly and I’ve got answers to all my questions.
Rhonda Hopkins - 7 years ago
I had a lot of questions he was great in explaining in...
Seniors Funeral Insurance Essential Cover
Product Review
I thought the price was ok but the customer service guy rob was so lovely I had to buy
Service Review
I had a lot of questions he was great in explaining in simple terms
Graeme Hopkins - 7 years ago
He was very helpful and patient
Seniors Funeral Insurance Essential Cover
Product Review
Good value for money easy to understand
Service Review
He was very helpful and patient
Glenys Schuite - 7 years ago
Prompt and friendly service.i might get pet insurance...
Seniors Funeral Insurance Top Cover
Product Review
Everything was easy to understand.I did tell my husband that we weren't allowed to die from natural causes,for another year..LOL..!!
Service Review
Prompt and friendly service.I might get pet insurance when I get another dog,at sometime in the future.
Trusted Customer - 7 years ago
Good product knowledge and courteous telephone manner...
Seniors Funeral Insurance Essential Cover
Service Review
Good product knowledge and courteous telephone manner of the sales team member was a contributing factor to my purchasing of the policy.
Deborah Cain - 7 years ago
Fine on the phone but never sent me the email with the...
Seniors Funeral Insurance Top Cover
Product Review
Sounds good, But need to read the policy details... why is it not in my Mail??? You have all my card details and personal info, but I have no confirmation
Service Review
Fine on the phone but never sent me the email with the policy and details... That is very poor!
Trusted Customer - 7 years ago
Good explation but too fast for elderly people to...
Seniors Funeral Insurance Top Cover
Product Review
The same as earlier feed back
Service Review
Good explation but too fast for elderly people to collow
Janice Chater - 7 years ago
It was very helpfull in explaining everything to me ...
Seniors Funeral Insurance Top Cover
Service Review
It was very helpfull in explaining everything to me very understanding customer service and very polite I will gladly recommend your company to everyone Thanking you for your help and kindness to a aged person bless you all
Geoffrey Powell - 7 years ago
Great i spoke to sarah see was excellent
Seniors Funeral Insurance Top Cover
Service Review
great I spoke to Sarah see was excellent
Trusted Customer - 7 years ago
Yes i will tell my friends about your well organized ...
Seniors Funeral Insurance Top Cover
Service Review
Yes i will tell my friends about your well organized service. It was very easy get things on line.
Dianne Cotton - 7 years ago
Renae was extremely helpful and a pleasure to deal...
Seniors Funeral Insurance Top Cover
Service Review
Renae was extremely helpful and a pleasure to deal with. She didn't give up on me after my original enquiry and a number of contacts by phone which were at an inconvenient time for me.
Sally Isles - 7 years ago
The person i spoke with was very courteous and very...
Seniors Funeral Insurance Top Cover
Service Review
The person I spoke with was very courteous and very helpful. I appreciated her full explanation of the funeral cover.
Russell Gomez - 7 years ago
Very honest and to the point.
Seniors Funeral Insurance Top Cover
Service Review
Very honest and to the point.
Trusted Customer - 7 years ago
Excellent service
Seniors Funeral Insurance Top Cover
Service Review
Excellent service
Trusted Customer - 7 years ago
I found that the lady i was talking to very helpful
Seniors Funeral Insurance Essential Cover
Service Review
I found that the lady I was talking to very helpful
Fiona Brown - 7 years ago
I did it on line. it was easy
Seniors Funeral Insurance Top Cover
Service Review
I did it on line. It was easy
Barry Kay - 7 years ago
Explained very well by both people i spoke to , good...
Seniors Funeral Insurance Top Cover
Service Review
Explained very well by both people I spoke to , good product and fair to customers
Trusted Customer - 7 years ago
I took a funeral insurance policy and it only took...
Seniors Funeral Insurance Top Cover
Service Review
I took a funeral insurance policy and it only took less than 15 minutes thanks
Trusted Customer - 7 years ago
Yes, my consultant was very friendly and helpful
Seniors Funeral Insurance Top Cover
Service Review
Yes, my consultant was very friendly and helpful
Erkki Kilpikoski - 7 years ago
Easy to get insurance but tooooo hard to cancel it....
Seniors Funeral Insurance Top Cover
Service Review
Easy to get insurance but TOOOOO hard to cancel it. (Too many automatic payments to my card)
Lindy Rapmund - 7 years ago
It is very good rates and affordable
Seniors Funeral Insurance Top Cover
Product Review
It is very good rates and affordable
Graham Hammond - 7 years ago
Felt pressured did not have chance to look over papers...
Seniors Funeral Insurance Top Cover
Product Review
felt pressured did not have chance to look over papers until after i had signed up
Kim Whear - 7 years ago
The lady i spoke to was very helpful.
Seniors Funeral Insurance Top Cover
Product Review
The lady i spoke to was very helpful.
KERRIE LEY - 7 years ago
More benefits than other insurance companies i have...
Seniors Funeral Insurance Essential Cover
Product Review
More benefits than other insurance companies I have been with
STEPHEN WOODHOUSE - 7 years ago
Well priced, ease of setup, so far so good. on a...
Seniors Funeral Insurance Top Cover
Product Review
Well priced, ease of setup, so far so good. On a brighter note I havent had to use it yet so I cannot tell how efficient the end result is.
Peter Edwards - 7 years ago
Very good lady on the phone
Seniors Funeral Insurance Top Cover
Product Review
very good lady on the phone
Annette Parker - 7 years ago
The only problem is the cost, especially for...
Seniors Funeral Insurance Top Cover
Product Review
The only problem is the cost, especially for pensioners. On your tv ad there was a quote of a minimum of $13.00 per fortnight, this would have been preferable to pay for the first 12months.
Joan Tisdell - 7 years ago
Once again far too expensive!
Seniors Funeral Insurance Top Cover
Product Review
Once again far too expensive!
NOELEEN BURROWS - 7 years ago
They where great and friendly
Seniors Funeral Insurance Top Cover
Product Review
They where great and friendly
Philip Bailey - 7 years ago
I was really impressed with how easy the process was...
Seniors Funeral Insurance Top Cover
Product Review
I was really impressed with how easy the process was and how the staff treated me with respect. The product is exactly what we wanted
Trusted Customer - 7 years ago
You promised top send me immediately a copy of my...
Seniors Funeral Insurance Top Cover
Product Review
You promised top send me immediately a copy of my contract and you failed to for-fill this advice and I now wish to cancel my arrangement and have the funds you received from my Master Card returned to my account and the agreement/contract cancelled
Diana Hayes - 7 years ago
Your customer service was excellent.
Seniors Funeral Insurance Top Cover
Product Review
Your Customer Service was excellent.
Cover the people that matter most today
For total peace of mind for your entire family, call our friendly team now. We’re here between 8am and 8pm Monday to Friday on 1300 078 596. You can also request a call-back at a time that suits you.