%
- Over all Percentage 92
- empty 8
Rated /5 from 302030072330 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0203,0072,330 customer reviews.
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Reviews
805-817 of 3020 reviews
805-817 of 3007 reviews
805-817 of 2330 reviews
Gloria Hale - 7 years ago
The operator was very helpful and informative
Seniors Funeral Insurance Top Cover
Service Review
The operator was very helpful and informative
Norman Raath - 7 years ago
Yes would deal with them again customer care was a...
Seniors Funeral Insurance Top Cover
Product Review
Same as previous policy priced a lot better and more for your money
Service Review
Yes would deal with them again customer care was a pleasure & not talking to a machine. Well done to Anna & Rob made it easy and explained the process from start to finish.
Maurice Thompson - 7 years ago
Absolutely no follow up and after i made three phones...
Seniors Funeral Insurance Top Cover
Service Review
absolutely NO follow up and after I made three phones calls DURING work hours and promises of returning of the call, well, it hasn't happened, thus the reason for policy cancellation. The person who discussed this was definitely good at his job, however he turned out to be the opposite, as he did not get back to me after me leaving three messages with the operator who assured me he would; And the hurdles that I have experienced because of the cancellation of this policy has been extremely stressful and the staff have been most unhelpful as when the moment came to decide to cancel the policy they have just stonewalled me at every chance, Will certainly not recommend this firm to anyone
Margery Scott - 7 years ago
Thank you. service satisfactory. when do iget my $75...
Seniors Funeral Insurance Top Cover
Service Review
Thank you. Service satisfactory. When do Iget my $75 voucher? Best wishes Margery Scott
Ronald Howell - 7 years ago
I spoke to an australian, that spoke clear english, ...
Seniors Funeral Insurance Top Cover
Product Review
I compared the package with a couple of other suppliers and it was very competitive, but presented in a good manner.
Service Review
I spoke to an Australian, that spoke clear English, and he was prepared to answer any question that L had
Charles Brown - 7 years ago
All good
Seniors Funeral Insurance Top Cover
Product Review
some thing needed doing , that's all
Service Review
all good
Valerie Armitage - 7 years ago
The person i spoke with was articulate, new the...
Seniors Funeral Insurance Top Cover
Product Review
Package is just what we needed. Didn't want to have to tie our insurance to a particular funeral home.
Service Review
The person I spoke with was articulate, new the products, and was friendly
Trusted Customer - 7 years ago
Great service representative, explained the policy in...
Seniors Funeral Insurance Top Cover
Product Review
Affordable prices... Easy to understand terms
Service Review
Great service Representative, explained the policy in understandable terms, very affordable prices...
Vailima Satiu - 7 years ago
Very quick and easy to apply for and clear spoken...
Seniors Funeral Insurance Top Cover
Product Review
very well explained and easy to listen to
Service Review
very quick and easy to apply for and clear spoken assistant...well done
Carla Tatum - 7 years ago
So knowledgeable about the policy and just very...
Seniors Funeral Insurance Top Cover
Service Review
So knowledgeable about the policy and just very helpful and happy to be so.
Trusted Customer - 7 years ago
My sales person had alot of knowledge regarding this...
Seniors Funeral Insurance Top Cover
Service Review
My sales person had alot of knowledge regarding this product. I'm most impressed with the funeral plan that I purchased and extremely happy with the customer service provided to me by ERIN.
Trusted Customer - 7 years ago
Whilst the people were very pleasant i was forced to...
Seniors Funeral Insurance Top Cover
Service Review
Whilst the people were very pleasant I was forced to endure a long explanation of what they covered and ddidn't cover etc despite having watched a lengthy commercial stating all these facts over and over again for months. When I finally decided to call and "arrange a quote in minutes" I was on the phone for an extended amount of time. I explained to the girl that I knew all this and could probably recite her spiel she had to continue. An enquiry turned into a sale very quickly. Now I have to cancel.
Lesley Townsend - 7 years ago
Left me with a great feeling of been able to have my...
Seniors Funeral Insurance Top Cover
Service Review
Left me with a great feeling of been able to have my funeral plans all settled and every detail explained totally so I could understand I may relax knowing my Daughter will have no money worries when it is time for my good bye Truely happy
Trusted Customer - 7 years ago
Confident and professional service - thankyou
Seniors Funeral Insurance Top Cover
Service Review
Confident and professional service - Thankyou
Trusted Customer - 7 years ago
The service was excellent, i learned everything that i...
Seniors Funeral Insurance Top Cover
Service Review
The service was excellent, I learned everything that I was wanting to know. I was alarmed to find out at the end of the conversation that I had already purchased the insurance cover that I was enquiring about. All i really wanted was to find out about the cover,
Trusted Customer - 7 years ago
Very friendly and well presented which helped me with...
Seniors Funeral Insurance Top Cover
Service Review
Very friendly and well presented which helped me with my decision
Trusted Customer - 7 years ago
All my needs are met. happy have patience in...
Seniors Funeral Insurance Top Cover
Service Review
All my needs are met. Happy have patience in explaining in details
Trusted Customer - 7 years ago
They we very helpful in which i could understand
Seniors Funeral Insurance Top Cover
Service Review
They we very helpful in which I could understand
Lois Buckingham - 7 years ago
Joel was excellent but i still haven't any written...
Seniors Funeral Insurance Essential Cover
Service Review
Joel was excellent but I still haven't any written information so how can I agree to the terms and conditions below.
Trusted Customer - 7 years ago
Very helpful, explained everything and if i have any...
Seniors Funeral Insurance Top Cover
Service Review
Very helpful, explained everything and if I have any questions after reading I can ring back
Denise Moon - 7 years ago
They were very helpful and explained it all to me
Seniors Funeral Insurance Top Cover
Service Review
they were very helpful and explained it all to me
Ian James Hall - 7 years ago
Your consulant was very helpfull, kind, understanding...
Seniors Funeral Insurance Essential Cover
Service Review
YOUR CONSULANT WAS VERY HELPFULL, KIND, UNDERSTANDING & EXPLAINED EVERYTHING WELL. I HAVE WILL TELL FAMILY & FRIENDS TOO. THANK-YOU .
Jillian Balmer - 7 years ago
They were very helpful in finding what suited my...
Seniors Funeral Insurance Essential Cover
Service Review
They were very helpful in finding what suited my budget and explained everything clearly
Kerry O'donnell - 7 years ago
Excellent easy to deal with and good pricing
Seniors Funeral Insurance Top Cover
Service Review
excellent easy to deal with and good pricing
Jo-ann Mckenzie - 7 years ago
Best customer service i was made to feel welcome
Seniors Funeral Insurance Top Cover
Product Review
Best customer service I was made to feel welcome
Alan Mcardle - 7 years ago
After reviewing the policy i realized that it was the...
Seniors Funeral Insurance Top Cover
Product Review
After reviewing the policy i realized that it was the right policy for my wife and I
Lynette Provis - 7 years ago
Was so impressed at there help
Seniors Funeral Insurance Top Cover
Product Review
Was so impressed at there help
Elizabeth Curnow - 7 years ago
Hope i don't have to use for a long time but feel with...
Seniors Funeral Insurance Top Cover
Product Review
Hope I don't have to use for a long time but feel with the details I was given I feel my family won't be out of pocket. Thanks for the great, friendly phone xall
Leisha Martin - 7 years ago
I have peace of mind for myself and my son if any...
Seniors Funeral Insurance Top Cover
Product Review
I have peace of mind for myself and my son if any serious injury/death occurs to either of us that their will be money to help in covering costs
Ron Westwood - 7 years ago
In line with other quotes that i had sourced but was...
Australian Seniors Final Expenses Insurance (Level + 5%)
Product Review
in line with other quotes that I had sourced but was impressed with the service I received when talking to the representative from Australian Seniors
Kathleen Fairbairn - 7 years ago
Because i was not told the throught about shopping...
Seniors Funeral Insurance Top Cover
Product Review
Because I was not told the throught about shopping voucher which I never received
Madhukar Joshi - 7 years ago
Meets the essential requirement.
Seniors Funeral Insurance Essential Cover
Product Review
Meets the essential requirement.
Harriet Mcculloch - 7 years ago
Could deal and great service
Seniors Funeral Insurance Top Cover
Product Review
Could deal and great service
Theodore Zbruk - 7 years ago
I like that the premiums do not go up and every 5...
Seniors Funeral Insurance Top Cover
Product Review
I like that the premiums do not go up and every 5 years they go down by5%
Trusted Customer - 7 years ago
This is something i can manage with my limited finances
Seniors Funeral Insurance Top Cover
Product Review
This is something I can manage with my limited finances
Trusted Customer - 7 years ago
Cover offered is just what we want. afforable.
Seniors Funeral Insurance Essential Cover
Product Review
Cover offered is just what we want. Afforable.
Cover the people that matter most today
For total peace of mind for your entire family, call our friendly team now. We’re here between 8am and 8pm Monday to Friday on 1300 078 596. You can also request a call-back at a time that suits you.