%
- Over all Percentage 92
- empty 8
Rated /5 from 304130232351 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0413,0232,351 customer reviews.
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Reviews
817-829 of 3041 reviews
817-829 of 3023 reviews
817-829 of 2351 reviews
Marilyn Sheehan - 7 years ago
Excellent your consultant was extremely professional
Seniors Funeral Insurance Top Cover
Product Review
great service and very happy
Service Review
excellent your consultant was extremely professional
Trusted Customer - 7 years ago
They sold me what i wanted
Seniors Funeral Insurance Top Cover
Product Review
seems to be what I wanted, but I haven't got any documentation yet to confirm that
Service Review
They sold me what I wanted
Pauline O'brien - 7 years ago
Well explained and not pushy at all. went through...
Seniors Funeral Insurance Top Cover
Product Review
Excellent value for money
Service Review
Well explained and not pushy at all. Went through various options.
Trusted Customer - 7 years ago
Friendly and clear explanations
Seniors Funeral Insurance Top Cover
Service Review
Friendly and clear explanations
Sandra Fallon - 7 years ago
The gentleman i spoke to was easy to understand plus...
Seniors Funeral Insurance Top Cover
Product Review
This seemed to suite my needs;
Service Review
The gentleman I spoke to was easy to understand plus he had time for me and not rushing.
Trusted Customer - 7 years ago
Good job.
Seniors Funeral Insurance Top Cover
Service Review
Good job.
Trusted Customer - 7 years ago
Professional, helpful and clarified service provided.
Seniors Funeral Insurance Top Cover
Service Review
Professional, helpful and clarified service provided.
Gail Toon - 7 years ago
Very informative, explaining the insurance so i could...
Seniors Funeral Insurance Top Cover
Product Review
It's something I can afford
Service Review
Very informative, explaining the insurance so I could understand and polite
Kent Spencer - 7 years ago
The gentlerman i dealt with was very knowledgeable and...
Seniors Funeral Insurance Top Cover
Product Review
Totally satisfied with the process
Service Review
The gentlerman I dealt with was very knowledgeable and professional; He quickly answered my queries and we agreed on a solution. This was achieved in a very timely manner and totally to my satisfaction..
Gloria Hale - 7 years ago
The operator was very helpful and informative
Seniors Funeral Insurance Top Cover
Service Review
The operator was very helpful and informative
Norman Raath - 7 years ago
Yes would deal with them again customer care was a...
Seniors Funeral Insurance Top Cover
Product Review
Same as previous policy priced a lot better and more for your money
Service Review
Yes would deal with them again customer care was a pleasure & not talking to a machine. Well done to Anna & Rob made it easy and explained the process from start to finish.
Maurice Thompson - 7 years ago
Absolutely no follow up and after i made three phones...
Seniors Funeral Insurance Top Cover
Service Review
absolutely NO follow up and after I made three phones calls DURING work hours and promises of returning of the call, well, it hasn't happened, thus the reason for policy cancellation. The person who discussed this was definitely good at his job, however he turned out to be the opposite, as he did not get back to me after me leaving three messages with the operator who assured me he would; And the hurdles that I have experienced because of the cancellation of this policy has been extremely stressful and the staff have been most unhelpful as when the moment came to decide to cancel the policy they have just stonewalled me at every chance, Will certainly not recommend this firm to anyone
Trusted Customer - 7 years ago
My sales person had alot of knowledge regarding this...
Seniors Funeral Insurance Top Cover
Service Review
My sales person had alot of knowledge regarding this product. I'm most impressed with the funeral plan that I purchased and extremely happy with the customer service provided to me by ERIN.
Trusted Customer - 7 years ago
Whilst the people were very pleasant i was forced to...
Seniors Funeral Insurance Top Cover
Service Review
Whilst the people were very pleasant I was forced to endure a long explanation of what they covered and ddidn't cover etc despite having watched a lengthy commercial stating all these facts over and over again for months. When I finally decided to call and "arrange a quote in minutes" I was on the phone for an extended amount of time. I explained to the girl that I knew all this and could probably recite her spiel she had to continue. An enquiry turned into a sale very quickly. Now I have to cancel.
ALLAN PENDLETON - 7 years ago
They recommended a new policy which we thought was...
Seniors Funeral Insurance Top Cover
Service Review
They recommended a new policy which we thought was great but after consideration we have decided to cancel the new policy and keep the old policy going Thank you for all you have done but the extra money per month is too much for us to pay.
Julie Billington - 7 years ago
I asked to cancel due to no money
Seniors Funeral Insurance Top Cover
Service Review
I asked to cancel due to no money
Lesley Townsend - 7 years ago
Left me with a great feeling of been able to have my...
Seniors Funeral Insurance Top Cover
Service Review
Left me with a great feeling of been able to have my funeral plans all settled and every detail explained totally so I could understand I may relax knowing my Daughter will have no money worries when it is time for my good bye Truely happy
Trusted Customer - 7 years ago
Confident and professional service - thankyou
Seniors Funeral Insurance Top Cover
Service Review
Confident and professional service - Thankyou
Trusted Customer - 7 years ago
The service was excellent, i learned everything that i...
Seniors Funeral Insurance Top Cover
Service Review
The service was excellent, I learned everything that I was wanting to know. I was alarmed to find out at the end of the conversation that I had already purchased the insurance cover that I was enquiring about. All i really wanted was to find out about the cover,
Trusted Customer - 7 years ago
Very friendly and well presented which helped me with...
Seniors Funeral Insurance Top Cover
Service Review
Very friendly and well presented which helped me with my decision
Trusted Customer - 7 years ago
All my needs are met. happy have patience in...
Seniors Funeral Insurance Top Cover
Service Review
All my needs are met. Happy have patience in explaining in details
Trusted Customer - 7 years ago
They we very helpful in which i could understand
Seniors Funeral Insurance Top Cover
Service Review
They we very helpful in which I could understand
Lois Buckingham - 7 years ago
Joel was excellent but i still haven't any written...
Seniors Funeral Insurance Essential Cover
Service Review
Joel was excellent but I still haven't any written information so how can I agree to the terms and conditions below.
Trusted Customer - 7 years ago
Very helpful, explained everything and if i have any...
Seniors Funeral Insurance Top Cover
Service Review
Very helpful, explained everything and if I have any questions after reading I can ring back
Heather Douma - 7 years ago
Good product for my needs
Seniors Funeral Insurance Top Cover
Product Review
good product for my needs
Christine Strachan - 7 years ago
It covers everything we need at a competitive price.
Seniors Funeral Insurance Top Cover
Product Review
It covers everything we need at a competitive price.
Louise Connelly - 7 years ago
I thought enough to purchase your funeral package
Seniors Funeral Insurance Top Cover
Product Review
I thought enough to purchase your funeral package
Barry Blackwood - 7 years ago
Better than other companies
Seniors Funeral Insurance Top Cover
Product Review
better than other companies
John Gahan - 7 years ago
Too early to tell ... it seems a reasonably insurance...
Seniors Funeral Insurance Top Cover
Product Review
Too early to tell ... it seems a reasonably Insurance .....
Trusted Customer - 7 years ago
Adjusted to sort my needs!
Seniors Funeral Insurance Top Cover
Product Review
Adjusted to sort my needs!
Tracey Johnston - 7 years ago
Sounds ok...need time to check out the...
Seniors Funeral Insurance Top Cover
Product Review
Sounds ok...need time to check out the policy...haven't received it in the mail yet.
Trusted Customer - 7 years ago
Reasonable price and affordable
Seniors Funeral Insurance Top Cover
Product Review
Reasonable price and affordable
Jeffrey Mulhern - 7 years ago
Very affordable for a pensinor
Seniors Funeral Insurance Top Cover
Product Review
Very affordable for a pensinor
Jo-ann Mckenzie - 7 years ago
Best customer service i was made to feel welcome
Seniors Funeral Insurance Top Cover
Product Review
Best customer service I was made to feel welcome
Alan Mcardle - 7 years ago
After reviewing the policy i realized that it was the...
Seniors Funeral Insurance Top Cover
Product Review
After reviewing the policy i realized that it was the right policy for my wife and I
Lynette Provis - 7 years ago
Was so impressed at there help
Seniors Funeral Insurance Top Cover
Product Review
Was so impressed at there help
Cover the people that matter most today
For total peace of mind for your entire family, call our friendly team now. We’re here between 8am and 8pm Monday to Friday on 1300 078 596. You can also request a call-back at a time that suits you.