%
- Over all Percentage 92
- empty 8
Rated /5 from 302030072330 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0203,0072,330 customer reviews.
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Reviews
889-901 of 3020 reviews
889-901 of 3007 reviews
889-901 of 2330 reviews
Christopher Washbrook - 7 years ago
Service was very friendly and professional,everything...
Seniors Funeral Insurance Top Cover
Service Review
service was very friendly and professional,everything explained to me on the day
Graeme Grenfell - 7 years ago
I'm don't want to continue with the policy. please...
Seniors Funeral Insurance Top Cover
Product Review
Please cancel policy I don't want it
Service Review
I'm don't want to continue with the policy. Please cancel
Julie Shannon - 7 years ago
Quick. easy professional
Seniors Funeral Insurance Top Cover
Product Review
Good to deal with my daughters kept telling me to get cover so I did with no fuss joining, is easy which gave me peace of mind .
Service Review
Quick. Easy professional
Ernest Hurst - 7 years ago
Most helpful curtious really easy to understand polite
Seniors Funeral Insurance Top Cover
Service Review
most helpful curtious really easy to understand polite
Alan Wood - 7 years ago
Brad was excellent in his explanation of the benefits...
Seniors Funeral Insurance Top Cover
Product Review
The same as my previous answer
Service Review
Brad was excellent in his explanation of the benefits and had a friendly manner. I would certainly recommend Australian Seniors Insurance Agency to anyone thinking of taking out funeral insurance.
Neville Hellmuth - 7 years ago
Ok
Seniors Funeral Insurance Top Cover
Product Review
Pretty much the same as the rest
Service Review
Ok
Kathleen Stuttard - 7 years ago
Well i probably would buy from them again if they sold...
Seniors Funeral Insurance Top Cover
Service Review
Well I probably would buy from them again if they sold shoes or similar items☺
Trusted Customer - 7 years ago
The person i spoke with was helpful and informative....
Seniors Funeral Insurance Top Cover
Product Review
Just what I was looking for
Service Review
The person I spoke with was helpful and informative. He was also very polite.
Trusted Customer - 7 years ago
Excellent customer service. explained everything in...
Seniors Funeral Insurance Top Cover
Product Review
The right plan for me. Excellent service.
Service Review
Excellent customer service. Explained everything in easy to understand terms.
Jan Cross - 7 years ago
The knowledge of the person i was talking was...
Seniors Funeral Insurance Essential Cover
Service Review
The knowledge of the person I was talking was excellent and explained everything in full and you could understand what he/she was trying to convey
Elaine Wallace - 7 years ago
It was very good, and explaned to me very well.
Seniors Funeral Insurance Top Cover
Product Review
It is something that i can afford
Service Review
It was very good, and explaned to me very well.
Maureen Thompson - 7 years ago
The consultant was very friendly , knowledgeable but a...
Seniors Funeral Insurance Top Cover
Product Review
I did not get the chance to compare this with other similar products(my fault) as I did not think I ad to sign up immediately
Service Review
The consultant was very friendly , knowledgeable but a times spoke too fast and I had to ask him to repeat some statements(I am not deaf) He wanted a definite answer immediately-(He was a good salesman) and I wished to consult my husband but that wasn't allowed. BUT he did stress i had 30days if I wanted to change my mind.
Richard Scott - 7 years ago
The customer service guy could not have been more...
Seniors Funeral Insurance Top Cover
Service Review
The customer service guy could not have been more helpful
David John Goodwin - 7 years ago
I felt extremely relaxed when speaking to kirk who...
Seniors Funeral Insurance Top Cover
Service Review
I felt extremely relaxed when speaking to Kirk who made the signing up process very easy All factual data given that was required and Kirk took the time to explain all details necessary Excellent
Trusted Customer - 7 years ago
They explained the fund and how it works very well....
Seniors Funeral Insurance Top Cover
Service Review
They explained the fund and how it works very well. Showed me different packages i.e. different levels of cover as the premium is a factor for me right now.
David John Lane - 7 years ago
The girl was good at what she dose for you and i had...
Seniors Funeral Insurance Top Cover
Service Review
the girl was good at what she dose for you and I had made up my mind be for I went online
Mario Bideau - 7 years ago
It was very helpful, the officer explained to me all...
Seniors Funeral Insurance Top Cover
Service Review
It was very helpful, the officer explained to me all aspects of the plan and guided me through the whole operation.
Elaine Wallace - 7 years ago
It was very good, and explaned to me very well.
Seniors Funeral Insurance Top Cover
Service Review
It was very good, and explaned to me very well.
Robert Bell - 7 years ago
I was given clear direction on the benefits and...
Seniors Funeral Insurance Top Cover
Service Review
I was given clear direction on the benefits and options and the necessary information to make a decision on purchasing the affordable policy, Many Thanks.
Trusted Customer - 7 years ago
Yes i would. my experience was simply smooth...... a...
Seniors Funeral Insurance Top Cover
Service Review
Yes I would. My experience was simply smooth...... A friendly very well versed young man. No fuss, he made me feel comfortable within 30seconds of talking to him..... Highly Reccommend.
Trusted Customer - 7 years ago
Dj explained everything to my satisfaction and was...
Seniors Funeral Insurance Top Cover
Service Review
DJ explained everything to my satisfaction and was more than patient when I wanted to check that I was not being scammed. I had enough time to phone and check that he was from ASFI, and then finalised the deal with humour and patience.
Trusted Customer - 7 years ago
Was the very standard call center obviously, let down...
Seniors Funeral Insurance Top Cover
Service Review
Was the very standard call center obviously, let down though that the rep didnt mention the standard cover , Not till I asked did he even divulge that there was such option available. Which is a lesser cost ect for min differce then when asked he almost dismissed it as trival. So i went with the Top. If was a chiose available I would have liked to be informed of it. So at best now I've 30 days to pull out or not . You could have an agent call explane the differences between policies and if suitable may change. As a operation that services the older community you seem to be totally unaware or dont care for the pensioner part of that community in retrospect I view the transaction as one done with a company that is driven by profits NOT servicing you clients . Recommendations?? Thankyou Tim barlow
Janita Duncan - 7 years ago
Fine. professional. polite
Seniors Funeral Insurance Top Cover
Service Review
Fine. Professional. Polite
Kaylene Venaglia - 7 years ago
Very helpful, i asked questions that where explained...
Seniors Funeral Insurance Top Cover
Service Review
Very helpful, I asked questions that where explained well
Trusted Customer - 7 years ago
Really happy with the policy. nice polite staff.
Seniors Funeral Insurance Top Cover
Product Review
Really happy with the policy. Nice polite staff.
Bill O'donnell - 7 years ago
The explanation of the policy left no doubts only...
Seniors Funeral Insurance Top Cover
Product Review
The explanation of the policy left no doubts Only complaint is I did'nt receive the $75 gift voucher as advertised on TV
Noel Fogarty - 7 years ago
I compared it to real life insurance that my parents...
Seniors Funeral Insurance Top Cover
Product Review
I compared it to Real life insurance that my parents have and it a lot cheaper and after years of paying you can some back in return
David Harrison - 7 years ago
Suits our purpose but is there something else that...
Australian Seniors Final Expenses Insurance
Product Review
Suits our purpose but is there something else that could have been offered
Gina Surth - 7 years ago
Cost effective better than other companies that quoted...
Seniors Funeral Insurance Top Cover
Product Review
cost effective better than other companies that quoted me for the same amount of cover
Ann Mcmahon - 7 years ago
Fantastic that you get back what you paid or the...
Seniors Funeral Insurance Top Cover
Product Review
fantastic that you get back what you paid or the amount of the policy whichever is higher
Yvonne Keenan - 7 years ago
Having taken a lot of worry of our mind. peace of...
Seniors Funeral Insurance Top Cover
Product Review
Having taken a lot of worry of our mind. Peace of mind. Many thanks.
Trusted Customer - 7 years ago
A little on the pricy side, but good value none the...
Seniors Funeral Insurance Top Cover
Product Review
A little on the pricy side, but good value none the less
Frank Brady - 7 years ago
After a very bad experience with westpac insurance it...
Seniors Funeral Insurance Top Cover
Product Review
After a very bad experience with Westpac Insurance it was refreshing to have professional advice and the product provides exactly what I required.
Ruth Macleod - 7 years ago
The policy was explained well and i was happy with the...
Seniors Funeral Insurance Essential Cover
Product Review
The policy was explained well and I was happy with the description.
John Ralston - 7 years ago
Reasonable value offered...
Seniors Funeral Insurance Top Cover
Product Review
Reasonable value offered...
Anna Jennings - 7 years ago
Costs we can afford on pension
Seniors Funeral Insurance Top Cover
Product Review
Costs we can afford on pension
Cover the people that matter most today
For total peace of mind for your entire family, call our friendly team now. We’re here between 8am and 8pm Monday to Friday on 1300 078 596. You can also request a call-back at a time that suits you.