%
- Over all Percentage 92
- empty 8
Rated /5 from 304130232351 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0413,0232,351 customer reviews.
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Reviews
925-937 of 3041 reviews
925-937 of 3023 reviews
925-937 of 2351 reviews
David John Goodwin - 7 years ago
I felt extremely relaxed when speaking to kirk who...
Seniors Funeral Insurance Top Cover
Service Review
I felt extremely relaxed when speaking to Kirk who made the signing up process very easy All factual data given that was required and Kirk took the time to explain all details necessary Excellent
Trusted Customer - 7 years ago
They explained the fund and how it works very well....
Seniors Funeral Insurance Top Cover
Product Review
Its good rate for the cover you get.
Service Review
They explained the fund and how it works very well. Showed me different packages i.e. different levels of cover as the premium is a factor for me right now.
David John Lane - 7 years ago
The girl was good at what she dose for you and i had...
Seniors Funeral Insurance Top Cover
Service Review
the girl was good at what she dose for you and I had made up my mind be for I went online
Mario Bideau - 7 years ago
It was very helpful, the officer explained to me all...
Seniors Funeral Insurance Top Cover
Product Review
For what the officer explained to me, it's an excellent purchase
Service Review
It was very helpful, the officer explained to me all aspects of the plan and guided me through the whole operation.
Robert Bell - 7 years ago
I was given clear direction on the benefits and...
Seniors Funeral Insurance Top Cover
Product Review
An excellent product with sufficient variations of affordability.
Service Review
I was given clear direction on the benefits and options and the necessary information to make a decision on purchasing the affordable policy, Many Thanks.
Trusted Customer - 7 years ago
Yes i would. my experience was simply smooth...... a...
Seniors Funeral Insurance Top Cover
Service Review
Yes I would. My experience was simply smooth...... A friendly very well versed young man. No fuss, he made me feel comfortable within 30seconds of talking to him..... Highly Reccommend.
Trusted Customer - 7 years ago
Dj explained everything to my satisfaction and was...
Seniors Funeral Insurance Top Cover
Service Review
DJ explained everything to my satisfaction and was more than patient when I wanted to check that I was not being scammed. I had enough time to phone and check that he was from ASFI, and then finalised the deal with humour and patience.
Trusted Customer - 7 years ago
Was the very standard call center obviously, let down...
Seniors Funeral Insurance Top Cover
Product Review
Product is what im after , explanation of full product range lacking though bit disappointed but I go cover and you at least go the sale reluctantly or not
Service Review
Was the very standard call center obviously, let down though that the rep didnt mention the standard cover , Not till I asked did he even divulge that there was such option available. Which is a lesser cost ect for min differce then when asked he almost dismissed it as trival. So i went with the Top. If was a chiose available I would have liked to be informed of it. So at best now I've 30 days to pull out or not . You could have an agent call explane the differences between policies and if suitable may change. As a operation that services the older community you seem to be totally unaware or dont care for the pensioner part of that community in retrospect I view the transaction as one done with a company that is driven by profits NOT servicing you clients . Recommendations?? Thankyou Tim barlow
Janita Duncan - 7 years ago
Fine. professional. polite
Seniors Funeral Insurance Top Cover
Service Review
Fine. Professional. Polite
Kaylene Venaglia - 7 years ago
Very helpful, i asked questions that where explained...
Seniors Funeral Insurance Top Cover
Product Review
The policy is simple and easy to understand
Service Review
Very helpful, I asked questions that where explained well
Trusted Customer - 7 years ago
Very well explained and prompt
Seniors Funeral Insurance Top Cover
Product Review
It is just what I was looking for
Service Review
Very well explained and prompt
HELEN HARRISON - 7 years ago
She was very polite and concise and thoughtful
Seniors Funeral Insurance Top Cover
Product Review
I would have liked bigger but budget would not allow
Service Review
she was very polite and concise and thoughtful
Roy Langley - 7 years ago
Yes
Seniors Funeral Insurance Top Cover
Service Review
yes
Trusted Customer - 7 years ago
Customer service was excellent. explanations were...
Seniors Funeral Insurance Top Cover
Service Review
Customer service was excellent. Explanations were clear and understandable. My questions and concerns were addressed.
Patricia Mcdonnell - 7 years ago
I found them to be most understanding, and helpful....
Seniors Funeral Insurance Top Cover
Service Review
I found them to be most understanding, and helpful. they suggested ways that would help and benefit me in long run.
Trusted Customer - 7 years ago
Understood my needs
Seniors Funeral Insurance Top Cover
Service Review
Understood my needs
Trusted Customer - 7 years ago
Very helpful and friendly. explained about the cover,...
Seniors Funeral Insurance Top Cover
Service Review
Very helpful and friendly. Explained about the cover, though I could not quite take it all in, I suppose reading it actually makes a difference, rather than being told about a whole lot of the cover, the options, the cooling off period, etc I was confusing to take it all in as I said. I think I will need to have my son help me go through the PDF with me so that I can make better sense of it all. However, Samantha was very willing and helpful and took the time to explain as best she could.
Michael Fielding - 7 years ago
Yes i would reccomend them but all the details could...
Seniors Funeral Insurance Top Cover
Service Review
Yes I would reccomend them but all the details could be read a litle slower
Israel Forbes - 7 years ago
I felt that the insurance is a bit expensive
Seniors Funeral Insurance Essential Cover
Service Review
I felt that the insurance is a bit expensive
Trusted Customer - 7 years ago
Excellent service by representative, very helpful and...
Seniors Funeral Insurance Top Cover
Service Review
Excellent service by representative, very helpful and a great phone manner by explaining everything to me. I would highly recommend your company to any one looking for insurance of any kind
Paul Nilsson - 7 years ago
The service was polite and concise. the product sounds...
Seniors Funeral Insurance Top Cover
Service Review
The service was polite and concise. The product sounds good. I would definitely recommend it to others. Particularly the young lady assisting me.
Lindy Rapmund - 7 years ago
She was very nice and helpful
Seniors Funeral Insurance Top Cover
Service Review
She was very nice and helpful
Anne Summers - 7 years ago
The phone contact, rob, was polite, easy to understand...
Seniors Funeral Insurance Top Cover
Service Review
The phone contact, Rob, was polite, easy to understand and swift in answering my questions
Trusted Customer - 7 years ago
Easy to talk too and understand.
Seniors Funeral Insurance Top Cover
Service Review
Easy to talk too and understand.
Colleen Slee - 7 years ago
Got what i needed, & the consultant answered all my...
Seniors Funeral Insurance Top Cover
Product Review
Got what I needed, & the consultant answered all my questions
Litiana Corfe - 7 years ago
Its affordable and very easy to understand
Seniors Funeral Insurance Top Cover
Product Review
its affordable and very easy to understand
Wendy Carter - 7 years ago
Exerlent cover, has set my mind a ese for the future...
Seniors Funeral Insurance Top Cover
Product Review
Exerlent cover, has set my mind a ese for the future so my family don't have to pay
Eddie Bird - 7 years ago
I think the policy is great value for money and has...
Seniors Funeral Insurance Top Cover
Product Review
I think the policy is great value for money and has all the necessary requirements and more.
Trusted Customer - 7 years ago
Suits my needs perfectly. as i said, best policy i...
Seniors Funeral Insurance Top Cover
Product Review
Suits my needs perfectly. As I said, best policy I have found.
Edwin Stevens - 7 years ago
As previous in my first written statemant.
Seniors Funeral Insurance Top Cover
Product Review
As previous in my first written statemant.
Helen Derrick - 7 years ago
No i do not wish to submit phot i wish to cancel the...
Seniors Funeral Insurance Top Cover
Product Review
no I do not wish to submit phot I wish to cancel the policy today 10/08/2017
Trusted Customer - 7 years ago
Again, very happy with the product i purchased. glad i...
Seniors Funeral Insurance Top Cover
Product Review
Again, very happy with the product I purchased. Glad I contacted you!
Lorraine Harris - 7 years ago
Seniors Funeral Insurance Top Cover
Product Review
Lyn Barnes - 7 years ago
My child is everything to me and your organisation has...
Seniors Funeral Insurance Top Cover
Product Review
My child is everything to me and your organisation has made it possible for me to say goodbye to him when his time comes with dignity
Daniel Barnes - 7 years ago
I felt like it was an honest exchange from both...
Seniors Funeral Insurance Top Cover
Product Review
I felt like it was an honest exchange from both sides...and your rep didn't have to sell me on product,simply answered my questions...that counted a lot with me...can't stand being salesmaned
Trusted Customer - 7 years ago
Premiums quite reasonable.
Seniors Funeral Insurance Top Cover
Product Review
Premiums quite reasonable.
Cover the people that matter most today
For total peace of mind for your entire family, call our friendly team now. We’re here between 8am and 8pm Monday to Friday on 1300 078 596. You can also request a call-back at a time that suits you.