%
- Over all Percentage 94
- empty 8
Rated /5 from 697664615 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 697664615 customer reviews.
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Reviews
373-385 of 697 reviews
373-385 of 664 reviews
373-385 of 615 reviews
Trusted Customer - 2 years ago
Very clear and on the ball with completing an on line...
Seniors Home Insurance
Product Review
good value for money others are over the top with their charges
Service Review
very clear and on the ball with completing an on line enquiry and quote for insurance.
Trusted Customer - 2 years ago
All good…called two times to ask some questions…call...
Seniors Home Insurance
Product Review
No coverage for phones outside of home was a negative
Service Review
All good…called two times to ask some questions…call was answered promptly and questions answered
Trusted Customer - 2 years ago
Competitive price and all points were explained well...
Seniors Home Insurance
Product Review
Purchasing the policy was easy. Service to be evaluated as policy progresses as this is first time with Australian Seniors.
Service Review
Competitive price and all points were explained well by customer service.
Trusted Customer - 2 years ago
Thoroughly explained coverage offered and made it easy...
Seniors Home Insurance
Product Review
Service Review
Thoroughly explained coverage offered and made it easy for me to decide to switch providers.
Robert Van De Graaff - 2 years ago
Very clear presentation, no commercial pushing, person...
Seniors Home Insurance
Service Review
Very clear presentation, no commercial pushing, person on your end was patient and professional
Trusted Customer - 2 years ago
Excellent service. extremely helpful and knowledgeable...
Seniors Home Insurance
Service Review
Excellent service. Extremely helpful and knowledgeable customer service agent
Trusted Customer - 2 years ago
Have several policies and have never had any dramas
Seniors Home Insurance
Product Review
Covers all that I require
Service Review
Have several policies and have never had any dramas
Carole Arundell - 2 years ago
The two guys i spoke to were very professional and...
Seniors Home Insurance
Service Review
The two guys I spoke to were very professional and spoke beautifully. At this stage havnt taken up policy waiting to read advantages against NRMA.
Gary Chenhall - 2 years ago
Probally unintentional, the online applications dont...
Seniors Home Insurance
Product Review
I was pleased with all aspects of the process. But dissapointed I had to cancel my policy, over the vacancy period. It was a fine print issue where I my projected occupancy just fell outside (by 10 days) of the policy conditions.
Service Review
Probally unintentional, The online applications dont allow enough flexibility for cases that dont fit the template. In trying to massage box entries to relate to the questions, inevitably they may fail. For example. Insurance is for a full year.(house fire and theft) A noncompliance that may only exist for two weeks in that period can result in failure to gain the policy. Or create enough uncertainty to cancel it. Such a example is university courses where the semester time may create a house unoccupancy period just outside the fine print limits.( even though the house remains fullystocked ,connected to services, receives lawn cutting, visited weekly to collect mails and checked and has operating night security lights). Policy fine print doesnt distinguish ! Add to this Insurance may be sought in June 2022 and university entrance in first semester 2023, may not even occur. Its all very competitive. Its hard to gaze into the future The thought that a highly unlikely claim that the policy makes so crystal clear (on the surface interpretation) will fail, is a problem for new applications It would be welcomed if more refinement of the house vacancy clauses could offer more then "one size fits all". For instance the policy if revised may define the difference between an operating house and one that is sitting empty without furniture or services.
Trusted Customer - 2 years ago
Polite and friendly customer service. clear...
Seniors Home Insurance
Product Review
Premiums are much more affordable than other insurance companies. There are a larger number of inclusions and still came in at lower price.
Service Review
Polite and friendly customer service. Clear information provided.
Trusted Customer - 2 years ago
On line very easy to follow
Seniors Home Insurance
Product Review
Service Review
On line very easy to follow
Trusted Customer - 2 years ago
Friendly, polite and informative. knew the product i...
Seniors Home Insurance
Product Review
Excellent value for money. Saved $500 and I even increased the cover.
Service Review
Friendly, polite and informative. Knew the product I was interested in and were obliging when I needed them to call me back.
Trusted Customer - 3 years ago
Very pleasant and helpful lady i dealt with, very...
Seniors Home Insurance
Service Review
Very pleasant and helpful lady I dealt with, very knowledgeable about the policy I enquired about.
John Chance - 3 years ago
Lovely lady attending to my needs
Seniors Home Insurance
Service Review
Lovely lady attending to my needs
Jennifer Barrymore - 3 years ago
Knowledgeable and excellent customer service staff....
Seniors Home Insurance
Service Review
Knowledgeable and excellent customer service staff. Pricin was highly competitive and I was able to use the CoreLogic estimation tool to get how much to rebuild my home.
Trusted Customer - 3 years ago
Very friendly and professional
Seniors Home Insurance
Service Review
Very friendly and professional
Trusted Customer - 3 years ago
Cancelled my insurance renewal so i could get...
Seniors Home Insurance
Service Review
Cancelled my insurance renewal so I could get insurance online to get the 30% discount. Annoying that this is needed instead of giving discount to a current policy holder.
Trusted Customer - 3 years ago
The online reviews look great. the website was so...
Seniors Home Insurance
Service Review
The online reviews look great. The website was so easy to use and it was easy to understand what was being offered. Very easy to sign up. Value for money seems really good.
Henriette De Jong - 3 years ago
Very helpful and pleasant to deal with.
Seniors Home Insurance
Service Review
Very helpful and pleasant to deal with.
Trusted Customer - 3 years ago
Efficient and professional. answered all questions...
Seniors Home Insurance
Service Review
Efficient and professional. Answered all questions put to them.
Kerry Leishman - 3 years ago
Irene was the lady l spoke to and l found her very...
Seniors Home Insurance
Service Review
Irene was the lady l spoke to and l found her very helpful and very good at he job.
May Irvine - 3 years ago
Answered all my queries which made me feel more...
Seniors Home Insurance
Service Review
Answered all my queries which made me feel more confident to change my insurance company.
Lesley Brodhurst-hill - 3 years ago
He was polite, helpful, very patient and understanding.
Seniors Home Insurance
Service Review
He was polite, helpful, very patient and understanding.
Heidi Williams - 3 years ago
Your representative was extremely helpful and gave me...
Seniors Home Insurance
Service Review
Your representative was extremely helpful and gave me clear information.
Jennifer Barrymore - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 3 years ago
Basic home insurance at a reasonable premium with...
Seniors Home Insurance
Product Review
Basic home insurance at a reasonable premium with options to change excess or add to the policy
Trusted Customer - 3 years ago
Seems like really good value for money.
Seniors Home Insurance
Product Review
Seems like really good value for money.
Trusted Customer - 3 years ago
Effecient and professional
Seniors Home Insurance
Product Review
Effecient and professional
Kerry Leishman - 3 years ago
Seniors Home Insurance
Product Review
Lesley Brodhurst-hill - 3 years ago
Seniors Home Insurance
Product Review
Heidi Williams - 3 years ago
Better premium and excesses less
Seniors Home Insurance
Product Review
Better premium and excesses less
Keith Wilkins - 3 years ago
There was a slightly cheaper motor policy from a...
Seniors Home Insurance
Product Review
There was a slightly cheaper motor policy from a competitor but much better than the one discontinued from another competitor. Otherwise 5 stars. Reviews on Australian Seniors via google also noted and from a neighbour.
Trusted Customer - 3 years ago
Easy to deal with. thanks
Seniors Home Insurance
Product Review
Easy to deal with. Thanks
Paul Tsikleas - 3 years ago
Seniors Home Insurance
Product Review
George Gibbins - 3 years ago
Seniors Home Insurance
Product Review
Cover your home & contents today
For cover of the things you’ve worked hardest for, call our friendly team now on 1300 009 348. We are here 8am to 7pm Monday to Friday. You can also request a call-back at a time that suits you.