%
- Over all Percentage 94
- empty 8
Rated /5 from 791731709 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 791731709 customer reviews.
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Reviews
469-481 of 791 reviews
469-481 of 731 reviews
469-481 of 709 reviews
Trusted Customer - 3 years ago
Competitive price and all points were explained well...
Seniors Home Insurance
Product Review
Purchasing the policy was easy. Service to be evaluated as policy progresses as this is first time with Australian Seniors.
Service Review
Competitive price and all points were explained well by customer service.
Trusted Customer - 3 years ago
Thoroughly explained coverage offered and made it easy...
Seniors Home Insurance
Product Review
Service Review
Thoroughly explained coverage offered and made it easy for me to decide to switch providers.
Robert Van De Graaff - 3 years ago
Very clear presentation, no commercial pushing, person...
Seniors Home Insurance
Service Review
Very clear presentation, no commercial pushing, person on your end was patient and professional
Trusted Customer - 3 years ago
Excellent service. extremely helpful and knowledgeable...
Seniors Home Insurance
Service Review
Excellent service. Extremely helpful and knowledgeable customer service agent
Trusted Customer - 3 years ago
Have several policies and have never had any dramas
Seniors Home Insurance
Product Review
Covers all that I require
Service Review
Have several policies and have never had any dramas
Carole Arundell - 3 years ago
The two guys i spoke to were very professional and...
Seniors Home Insurance
Service Review
The two guys I spoke to were very professional and spoke beautifully. At this stage havnt taken up policy waiting to read advantages against NRMA.
Gary Chenhall - 3 years ago
Probally unintentional, the online applications dont...
Seniors Home Insurance
Product Review
I was pleased with all aspects of the process. But dissapointed I had to cancel my policy, over the vacancy period. It was a fine print issue where I my projected occupancy just fell outside (by 10 days) of the policy conditions.
Service Review
Probally unintentional, The online applications dont allow enough flexibility for cases that dont fit the template. In trying to massage box entries to relate to the questions, inevitably they may fail. For example. Insurance is for a full year.(house fire and theft) A noncompliance that may only exist for two weeks in that period can result in failure to gain the policy. Or create enough uncertainty to cancel it. Such a example is university courses where the semester time may create a house unoccupancy period just outside the fine print limits.( even though the house remains fullystocked ,connected to services, receives lawn cutting, visited weekly to collect mails and checked and has operating night security lights). Policy fine print doesnt distinguish ! Add to this Insurance may be sought in June 2022 and university entrance in first semester 2023, may not even occur. Its all very competitive. Its hard to gaze into the future The thought that a highly unlikely claim that the policy makes so crystal clear (on the surface interpretation) will fail, is a problem for new applications It would be welcomed if more refinement of the house vacancy clauses could offer more then "one size fits all". For instance the policy if revised may define the difference between an operating house and one that is sitting empty without furniture or services.
Trusted Customer - 3 years ago
Polite and friendly customer service. clear...
Seniors Home Insurance
Product Review
Premiums are much more affordable than other insurance companies. There are a larger number of inclusions and still came in at lower price.
Service Review
Polite and friendly customer service. Clear information provided.
Trusted Customer - 3 years ago
On line very easy to follow
Seniors Home Insurance
Product Review
Service Review
On line very easy to follow
Trusted Customer - 3 years ago
Friendly, polite and informative. knew the product i...
Seniors Home Insurance
Product Review
Excellent value for money. Saved $500 and I even increased the cover.
Service Review
Friendly, polite and informative. Knew the product I was interested in and were obliging when I needed them to call me back.
Trusted Customer - 3 years ago
Good rates and great customer service from staff you...
Seniors Home Insurance
Product Review
First impressions count strongly and the reviews are positive. If the attitude in this first instance carry forward, the total package should be excellent.
Service Review
Good rates and great customer service from staff you can communicate easily with and treat you as a Valued Client. Great phone attitude. Well done!
Wayne Ronald - 3 years ago
They didnt do anything wrong
Seniors Home Insurance
Product Review
i found the price very competitive
Service Review
they didnt do anything wrong
Beverley Laidlaw - 3 years ago
The young lady i spoke with was very helpful very...
Seniors Home Insurance
Service Review
The young lady I spoke with was very helpful very patient and understanding that as we get older it sometimes takes a little longer for us to take in everything.. I am also happy with the cover I now have as well as the premium I have paid . Thank you Izzy for your help .
Sean - 3 years ago
Rick patiently took me through the policy and...
Seniors Home Insurance
Service Review
Rick patiently took me through the policy and clarified any questions I had. Would recommend Australian Seniors to others.
Marie-anne Hawes - 3 years ago
I am new to australian seniors and my initial...
Seniors Home Insurance
Service Review
I am new to Australian Seniors and my initial experience was good. I would however like my name corrected to show Marie-Anne (capital A please).
Trusted Customer - 3 years ago
Great , easy to navigate through online quote forms
Seniors Home Insurance
Service Review
GREAT , EASY TO NAVIGATE THROUGH ONLINE QUOTE FORMS
Diana Craig - 3 years ago
Very clear and simple explanations
Seniors Home Insurance
Service Review
Very clear and simple explanations
Trusted Customer - 3 years ago
Price is good. staff (lin b) very helpful n...
Seniors Home Insurance
Service Review
Price is good. Staff (Lin B) very helpful n knowledgeable and explained in details on diff products and covers.
Robert Wilson - 3 years ago
Very good customer service. the operator was very...
Seniors Home Insurance
Service Review
Very good customer service. The operator was very helpful.
Trusted Customer - 3 years ago
Prompt and very clear explanation of cover....
Seniors Home Insurance
Service Review
prompt and very clear explanation of cover. Professional no nonsence interviewing. Good comparative premium.
Pauline Timms - 3 years ago
Friendly explained the policy well
Seniors Home Insurance
Service Review
friendly explained the policy well
Trusted Customer - 3 years ago
Very friendly and helpful.
Seniors Home Insurance
Service Review
Very friendly and helpful.
Susan Hampton - 3 years ago
Amanda called me & explained the policy i picked in...
Seniors Home Insurance
Service Review
amanda called me & explained the policy I picked in terms I could understand. very helpful
Colin Campbell - 3 years ago
Maintain pricing.
Seniors Home Insurance
Service Review
Maintain pricing.
Trusted Customer - 3 years ago
Basic home insurance at a reasonable premium with...
Seniors Home Insurance
Product Review
Basic home insurance at a reasonable premium with options to change excess or add to the policy
Trusted Customer - 3 years ago
Seems like really good value for money.
Seniors Home Insurance
Product Review
Seems like really good value for money.
Trusted Customer - 3 years ago
Effecient and professional
Seniors Home Insurance
Product Review
Effecient and professional
Kerry Leishman - 3 years ago
Seniors Home Insurance
Product Review
Lesley Brodhurst-hill - 3 years ago
Seniors Home Insurance
Product Review
Heidi Williams - 3 years ago
Better premium and excesses less
Seniors Home Insurance
Product Review
Better premium and excesses less
Keith Wilkins - 3 years ago
There was a slightly cheaper motor policy from a...
Seniors Home Insurance
Product Review
There was a slightly cheaper motor policy from a competitor but much better than the one discontinued from another competitor. Otherwise 5 stars. Reviews on Australian Seniors via google also noted and from a neighbour.
Trusted Customer - 3 years ago
Easy to deal with. thanks
Seniors Home Insurance
Product Review
Easy to deal with. Thanks
Paul Tsikleas - 3 years ago
Seniors Home Insurance
Product Review
George Gibbins - 3 years ago
Seniors Home Insurance
Product Review
Paul Donker - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 3 years ago
It was only a quote so i was very unhappy to provide...
Seniors Home Insurance
Product Review
IT WAS ONLY A QUOTE SO I WAS VERY UNHAPPY TO PROVIDE MY CREDIT CARD DETAILS. VERY HAPPY WITH LYN WHO WAS VERY HELPFULL AND PATIENT
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.