%
- Over all Percentage 94
- empty 8
Rated /5 from 651633569 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 651633569 customer reviews.
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Reviews
625-637 of 651 reviews
628-637 of 633 reviews
637-637 of 569 reviews
Shayn Dalton - 3 years ago
The first lady i spoke to with my initial enquiries...
Seniors Home Insurance
Product Review
Very competitive premiums, friendly team - overall.
Service Review
The first lady I spoke to with my initial enquiries was great. Very helpful and friendly. Unfortunately I didnt get her name. She told me that she was moving to a different role and that someone else would follow up my enquiry. The second lady was efficient enough but I felt a bit talked down to, almost "lectury", like how some talk to the elderly (even though I am not). Perhaps she was just being very professional and it came across wrong. I think her name was Francine? I decided to call Seniors myself rather than waiting for this lady to call me and I spoke to Rick. Rick was really good with his manner, friendliness and knowledge. I was very pleased when Rick again answered my call a second time when I had to make a change to my new policy. Not only did he remember our previous conversation, he made the process of updating the details a pleasant experience. Rick earned Seniors an extra star in my rating.
Trusted Customer - 3 years ago
Friendly, polite service
Seniors Home Insurance
Product Review
Cheaper than competition.
Service Review
Friendly, Polite service
Pascal Leonard Bisscheroux - 3 years ago
Friendly, patient & professional
Seniors Home Insurance
Product Review
Good value for money ....
Service Review
Friendly, patient & professional
Michael Adcock - 3 years ago
Quick follow-up to online enquiry by very helpful and...
Seniors Home Insurance
Product Review
Very competitive and pleased to have completed so efficiently.
Service Review
Quick follow-up to online enquiry by very helpful and understanding operative. Very competitive quote.
Judy Pratt - 3 years ago
The consultant took.the time to.endire i understood...
Seniors Home Insurance
Service Review
The consultant took.the time to.endire I understood the policy being discussed a d was able to answer all my questions.
Trusted Customer - 3 years ago
They were very helpful when i required assistance...
Seniors Home Insurance
Product Review
The price was very reasonable especially when only income is the aged pension.
Service Review
They were very helpful when I required assistance following a motor vehicle accident, Their prices are very fair and reasonable.
Robert Christie - 3 years ago
Easy online arrangement of home & contents insurance...
Seniors Home Insurance
Product Review
Reasonably priced insurance that should cover our home & contents insurance needs
Service Review
Easy online arrangement of home & contents insurance to cover our needs at a reasonable price. Also efficiently arranged an increase to the home insured amount soon after. Would be happy to recommend Australian Seniors on their record to date
Brian John Taylor - 3 years ago
Easy and very clear to get insurance online
Seniors Home Insurance
Product Review
Great policy and excellent rates
Service Review
Easy and very clear to get insurance online
Trusted Customer - 3 years ago
Efficient, friendly and helpful. very responsive -...
Seniors Home Insurance
Product Review
Very competitive price - better than my previous insurer and with a lower excess.
Service Review
Efficient, friendly and helpful. Very responsive - contacted me when they said they would.
Trusted Customer - 3 years ago
It took a long time processing 3 insurance quotes and...
Seniors Home Insurance
Product Review
Premiums are a little high for pensioners
Service Review
It took a long time processing 3 insurance quotes and then setting them up but the service rep was very pleasant
Donald Ferdinands - 3 years ago
Rashin was very helpful with providing me with correct...
Seniors Home Insurance
Product Review
Service Review
Rashin was very helpful with providing me with correct information regarding home and car insurance which helped me make the decision to give your products a try over the next 12 months provided there are no big price hikes ill continue to use your products thank you rashin , don. f.
Trusted Customer - 3 years ago
We were very happy with the ease of purchasing our...
Seniors Home Insurance
Product Review
I hope not to never have to claim on my insurance so at this stage positivity is the key.
Service Review
We were very happy with the ease of purchasing our first seniors insurance. Hopefully we won’t need to use it for claiming.
Kenneth Thompson - 3 years ago
Your call centre is manned by australians speaking...
Seniors Home Insurance
Service Review
Your call centre is manned by Australians speaking English without an accent as I am hearing impaired, he was well mannered and very informative and is a credit to your organisation. I have already recommended to my family and friends to transfer to Seniors insurance for all our upcoming needs . This amounts to 3 house and contents and 9 car plus one business insurance if they meet the requirements, thanks to your friendly and helpful call centre staff. Well done .
Trusted Customer - 3 years ago
The customer service officer, joanna, was very...
Seniors Home Insurance
Service Review
The customer service officer, Joanna, was very knowledgeable, helpful and friendly. She made the job of completing an application for home and contents insurance easy.
John Holden - 3 years ago
Very competitive and easy to use online app
Seniors Home Insurance
Service Review
Very competitive and easy to use online app
June Marlow - 3 years ago
Great customer service. we were shopping around but...
Seniors Home Insurance
Service Review
Great customer service. We were shopping around but David kept in touch without being intrusive or pushy.
Trusted Customer - 3 years ago
Helpful and friendly. explained where i didn't...
Seniors Home Insurance
Service Review
Helpful and friendly. Explained where I didn't understand. No problems
Trusted Customer - 3 years ago
They were on the phone, even before i had finished on...
Seniors Home Insurance
Service Review
They were on the phone, even before I had finished on the web site. Izzy was great, I had made my mind up,but she carried the sale through. Good pr.
Trusted Customer - 3 years ago
Izzy was polite and helpful
Seniors Home Insurance
Service Review
Izzy was polite and helpful
Trusted Customer - 3 years ago
Friendly and patience and helpfull.
Seniors Home Insurance
Service Review
Friendly and patience and helpfull.
Trusted Customer - 3 years ago
The online experience process was smooth and clear....
Seniors Home Insurance
Service Review
The online experience process was smooth and clear. The insurance options available were great as was the transparency of the policy.
Cover your home & contents today
For cover of the things you’ve worked hardest for, call our friendly team now on 1300 009 348. We are here 8am to 7pm Monday to Friday. You can also request a call-back at a time that suits you.