%
- Over all Percentage 94
- empty 8
Rated /5 from 697664615 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 697664615 customer reviews.
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Reviews
61-73 of 697 reviews
61-73 of 664 reviews
61-73 of 615 reviews
Lebby Panayiotou - 4 months ago
Good service, website is as it should be, easy to...
Seniors Home Insurance
Product Review
I purchased contents insurance using the website, my experience was positive, very smooth process and an excellent price.
Service Review
Good service, website is as it should be, easy to navigate straight forward.
Raymond Lindwall - 4 months ago
Quick response and clear and concise information...
Seniors Home Insurance
Product Review
Easy to deal with and very good value for money, as well as providing comfort in the knowledge that should trouble occur we have a solid backing.
Service Review
Quick response and clear and concise information provided.
William Tinker - 4 months ago
Not sure that i got any service from australian...
Seniors Home Insurance
Product Review
Attempting what should be a simple exercise of obtaining contents insurance, took a series of online questions, followed by a 20 minute phone conversation, followed by a second 20 minute conversation. In the end the price was the cheapest, but... the two biggest concerns I had were not addressed. 1. I was not able to cover my laptop computer as a "mobile valuable" for trips away from home. 2. The only payment option was direct debit out of my bank account, whereas I prefer to pay by bank transfer or B-Pay. So it ended up being a reluctant purchase.
Service Review
Not sure that I got any service from Australian Seniors directly - I was dealing with an insurance agent on their behalf.
Trusted Customer - 4 months ago
Brilliant
Seniors Home Insurance
Product Review
Value for money, very pleasant, helpful & patient staff.
Service Review
Brilliant
Philip Brown - 4 months ago
I already have.
Seniors Home Insurance
Product Review
Very good service from Brian and it was a nice surprise to talk to someone that we could understand. (increase his salary!!!!!) We saved a considerable sum by taking out insurance with you. We were with our previous one for 20yrs but the premiums went sky high. So much for brand loyalty!!!!
Service Review
I already have.
Trusted Customer - 4 months ago
Poor. ill-informed staff. systems that didn't work...
Seniors Home Insurance
Product Review
Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote details if any alterations were made and nobody I spoke with could help with that. Inaccurate emails that seemed to be auto-generated but made little sense. I finally went ahead and renewed but it was a close call and next year I may just find another provider with systems more reliable and better informed customer-facing staff.
Service Review
Poor. Ill-informed staff. Systems that didn't work (like retrieving a previous quote).
Shane Middleton - 5 months ago
Used the online process went very smooth no...
Seniors Home Insurance
Product Review
Pricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 years from previous insurance for a tree fall 10 years ago and this year they increased my premium by 42% so I changed insurance companies. Hopefully this company treats there customers better. Online worked really easy and simple didnt come across any issues and not overly complicated. So far very happy.
Service Review
used the online process went very smooth no complaints. Easy to fill out and didn't take long at all. Easy to know cost as it updates cost if you change anything instantly. So no waiting for quotes to come back.
Trusted Customer - 5 months ago
Seniors Home Insurance
Product Review
The staff were very friendly and helpful.
Trusted Customer - 5 months ago
Extremely knowledgeable and helpful staff.
Seniors Home Insurance
Product Review
Very knowledgeable staff. Answered all my questions well and provided extra information to make my decisions easy.
Service Review
Extremely knowledgeable and helpful staff.
Trusted Customer - 5 months ago
Very happy with it. i was priced out of my previous...
Seniors Home Insurance
Product Review
Seniorsstaff member was very helpful and patient with me and made sure I understood exactly all the information. I was very happy with the result
Service Review
Very happy with it. I was priced out of my previous insurance payment. It was too high for me to pay and still meet other bills
Trusted Customer - 5 months ago
Excellent
Seniors Home Insurance
Product Review
Well proiced policy, easy to access, anbd responsive to changes.
Service Review
Excellent
Michael Galea - 5 months ago
Price for vehicle insurance good. requirement for 2...
Seniors Home Insurance
Product Review
Price good. The process for obtaining a price is bureaucratic.
Service Review
Price for vehicle insurance good. Requirement for 2 quotes because local regional township business is not on your list. In any event, our local regional township business needs to be happy with you too, if not, I would rather keep my more expensive insurer. There did not seem to be any opportunity to change this. Going to the next township to get another quote is not convenient.
Trusted Customer - 6 months ago
Very good service
Seniors Home Insurance
Service Review
Very good service
Trusted Customer - 6 months ago
Service was excellent.
Seniors Home Insurance
Service Review
Service was excellent.
Jane Lawton - 6 months ago
I left my other insurance company because to get a...
Seniors Home Insurance
Service Review
I left my other insurance company because to get a question answered it took me over 2 hours on the phone. Australian Seniors answered the phone with a person within minutes.
Gayner Buckley - 7 months ago
Excellent
Seniors Home Insurance
Service Review
Excellent
Trusted Customer - 7 months ago
No problems
Seniors Home Insurance
Service Review
No problems
Jennifer Peake - 7 months ago
Always friendly and helpful
Seniors Home Insurance
Service Review
Always friendly and helpful
Trusted Customer - 7 months ago
Same as before
Seniors Home Insurance
Service Review
Same as before
Ewen Neill - 7 months ago
Good knowledge.
Seniors Home Insurance
Service Review
Good knowledge.
Trusted Customer - 7 months ago
The service was good and very helpful
Seniors Home Insurance
Service Review
The service was good and very helpful
Philip Tunstall - 7 months ago
Extremely professional, understanding and helpful....
Seniors Home Insurance
Service Review
Extremely professional, understanding and helpful. Great to be able to easily talk to someone who can help and answer your queries.
Trusted Customer - 7 months ago
Easy to establish policy values for insurance coverage...
Seniors Home Insurance
Service Review
Easy to establish policy values for insurance coverage using tools provided.
Trusted Customer - 7 months ago
Excellent
Seniors Home Insurance
Service Review
Excellent
Lebby Panayiotou - 4 months ago
I purchased contents insurance using the website, my...
Seniors Home Insurance
Product Review
I purchased contents insurance using the website, my experience was positive, very smooth process and an excellent price.
Raymond Lindwall - 4 months ago
Easy to deal with and very good value for money, as...
Seniors Home Insurance
Product Review
Easy to deal with and very good value for money, as well as providing comfort in the knowledge that should trouble occur we have a solid backing.
William Tinker - 4 months ago
Attempting what should be a simple exercise of...
Seniors Home Insurance
Product Review
Attempting what should be a simple exercise of obtaining contents insurance, took a series of online questions, followed by a 20 minute phone conversation, followed by a second 20 minute conversation. In the end the price was the cheapest, but... the two biggest concerns I had were not addressed. 1. I was not able to cover my laptop computer as a "mobile valuable" for trips away from home. 2. The only payment option was direct debit out of my bank account, whereas I prefer to pay by bank transfer or B-Pay. So it ended up being a reluctant purchase.
Trusted Customer - 4 months ago
Value for money, very pleasant, helpful & patient...
Seniors Home Insurance
Product Review
Value for money, very pleasant, helpful & patient staff.
Philip Brown - 4 months ago
Very good service from brian and it was a nice...
Seniors Home Insurance
Product Review
Very good service from Brian and it was a nice surprise to talk to someone that we could understand. (increase his salary!!!!!) We saved a considerable sum by taking out insurance with you. We were with our previous one for 20yrs but the premiums went sky high. So much for brand loyalty!!!!
Trusted Customer - 4 months ago
Continual difficulties in getting any explanation from...
Seniors Home Insurance
Product Review
Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote details if any alterations were made and nobody I spoke with could help with that. Inaccurate emails that seemed to be auto-generated but made little sense. I finally went ahead and renewed but it was a close call and next year I may just find another provider with systems more reliable and better informed customer-facing staff.
Shane Middleton - 5 months ago
Pricing seems to offer good value, new to them so have...
Seniors Home Insurance
Product Review
Pricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 years from previous insurance for a tree fall 10 years ago and this year they increased my premium by 42% so I changed insurance companies. Hopefully this company treats there customers better. Online worked really easy and simple didnt come across any issues and not overly complicated. So far very happy.
Trusted Customer - 5 months ago
The staff were very friendly and helpful.
Seniors Home Insurance
Product Review
The staff were very friendly and helpful.
Trusted Customer - 5 months ago
Very knowledgeable staff. answered all my questions...
Seniors Home Insurance
Product Review
Very knowledgeable staff. Answered all my questions well and provided extra information to make my decisions easy.
Trusted Customer - 5 months ago
Seniorsstaff member was very helpful and patient with...
Seniors Home Insurance
Product Review
Seniorsstaff member was very helpful and patient with me and made sure I understood exactly all the information. I was very happy with the result
Trusted Customer - 5 months ago
Well proiced policy, easy to access, anbd responsive...
Seniors Home Insurance
Product Review
Well proiced policy, easy to access, anbd responsive to changes.
Michael Galea - 5 months ago
Price good. the process for obtaining a price is...
Seniors Home Insurance
Product Review
Price good. The process for obtaining a price is bureaucratic.
Cover your home & contents today
For cover of the things you’ve worked hardest for, call our friendly team now on 1300 009 348. We are here 8am to 7pm Monday to Friday. You can also request a call-back at a time that suits you.