%
- Over all Percentage 90
- empty 8
Rated /5 from 490490355 Reviews
Australian Seniors Reviews
909090% of our customers are pleased with our products and services out of 490490355 customer reviews.
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Reviews
373-385 of 490 reviews
373-385 of 490 reviews
385-385 of 355 reviews
Trusted Customer - 8 years ago
Excellent customer service by 'josh' - know the...
Seniors Pet Insurance
Product Review
As we have not actually used the insurance yet it is hard to make a comment. The product you offer does look good at a reasonable price.
Service Review
Excellent customer service by 'Josh' - know the product well
Trusted Customer - 8 years ago
I have contacted your business after checking out a...
Seniors Pet Insurance
Service Review
I have contacted your business after checking out a pet insurance policy twice last Friday and yesterday. Both times told someone will ring shortly. No one rings. Very shabby PR
Trusted Customer - 8 years ago
This company could not run a chook raffle! their...
Seniors Pet Insurance
Product Review
Was told by phone when joining that my dog would be covered for all accidents from midnight on that day but when I made claim for an accidental poisoning that occurred 2 weeks later, it took 3 weeks and lots of headache, I received 5 letters saying claim had not been approved for services I hadn't claimed for, they said they hadn't received vet invoice that I sent priority post, then I emailed that invoice and heard nothing. Rang finally after claim had been 3 weeks to be told that accidental poisoning wasn't one of the 8 accidents that are covered by my policy during the first 30 days. None of this was mentioned during initial joining phone call OR found in policy. Will be cancelling policy as soon as possible. Horrendous experience!
Service Review
This company could not run a chook raffle! Their on-line claims system is impossible to negotiate even with advanced computer skills, their claim process is extremely slow and they don't pay on legitimate claims when they should. Total scammers who exploit Seniors when they have least amount of income!
Trusted Customer - 8 years ago
Very helpful consultants
Seniors Pet Insurance
Product Review
It appears to be a sound cover, lets hope we never need to claim, but if so then only time will tell how good it is.
Service Review
Very helpful consultants
Trusted Customer - 8 years ago
Basic information repeat too many times
Seniors Pet Insurance
Product Review
haven't used it yet so can't comment
Service Review
basic information repeat too many times
Trusted Customer - 8 years ago
The service was polite and straight to the point..
Seniors Pet Insurance
Product Review
Service Review
The service was polite and straight to the point..
Trusted Customer - 8 years ago
They did a follow up call as they promised and were...
Seniors Pet Insurance
Product Review
Prices were competitive if not a little cheaper than other insurance companies I had looked at
Service Review
They did a follow up call as they promised and were very patient with my questions and queries
Trusted Customer - 8 years ago
The girl was very informative
Seniors Pet Insurance
Product Review
Service Review
the girl was very informative
Trusted Customer - 8 years ago
Very dissatisfied with the mannerism of your male...
Seniors Pet Insurance
Product Review
Service Review
very dissatisfied with the mannerism of your male representative. Felt threatened when I complained at the speed he read your company statement to me over the phone.
Trusted Customer - 8 years ago
Excellent service regarding the suitability of a...
Seniors Pet Insurance
Service Review
Excellent service regarding the suitability of a policy for our new dod
Trusted Customer - 8 years ago
Helpful lady on phone
Seniors Pet Insurance
Product Review
Service Review
Helpful lady on phone
Trusted Customer - 8 years ago
Very helpful and pleasant to talk with
Seniors Pet Insurance
Product Review
Service Review
Very helpful and pleasant to talk with
Trusted Customer - 8 years ago
Excellent customer service by 'josh' - know the...
Seniors Pet Insurance
Service Review
Excellent customer service by 'Josh' - know the product well
Trusted Customer - 8 years ago
I have contacted your business after checking out a...
Seniors Pet Insurance
Service Review
I have contacted your business after checking out a pet insurance policy twice last Friday and yesterday. Both times told someone will ring shortly. No one rings. Very shabby PR
Trusted Customer - 8 years ago
This company could not run a chook raffle! their...
Seniors Pet Insurance
Service Review
This company could not run a chook raffle! Their on-line claims system is impossible to negotiate even with advanced computer skills, their claim process is extremely slow and they don't pay on legitimate claims when they should. Total scammers who exploit Seniors when they have least amount of income!
Trusted Customer - 8 years ago
Very helpful consultants
Seniors Pet Insurance
Service Review
Very helpful consultants
Trusted Customer - 8 years ago
Basic information repeat too many times
Seniors Pet Insurance
Service Review
basic information repeat too many times
Trusted Customer - 8 years ago
The service was polite and straight to the point..
Seniors Pet Insurance
Service Review
The service was polite and straight to the point..
Trusted Customer - 8 years ago
They did a follow up call as they promised and were...
Seniors Pet Insurance
Service Review
They did a follow up call as they promised and were very patient with my questions and queries
Trusted Customer - 8 years ago
The girl was very informative
Seniors Pet Insurance
Service Review
the girl was very informative
Trusted Customer - 8 years ago
Very dissatisfied with the mannerism of your male...
Seniors Pet Insurance
Service Review
very dissatisfied with the mannerism of your male representative. Felt threatened when I complained at the speed he read your company statement to me over the phone.
Trusted Customer - 8 years ago
Excellent service regarding the suitability of a...
Seniors Pet Insurance
Service Review
Excellent service regarding the suitability of a policy for our new dod
Trusted Customer - 8 years ago
Helpful lady on phone
Seniors Pet Insurance
Service Review
Helpful lady on phone
Trusted Customer - 8 years ago
Very helpful and pleasant to talk with
Seniors Pet Insurance
Service Review
Very helpful and pleasant to talk with
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australian-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.