%
- Over all Percentage 92
- empty 8
Rated /5 from 570855794622 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,7085,5794,622 customer reviews.
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Reviews
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1297-1309 of 5579 reviews
1297-1309 of 4622 reviews
Gary Chenhall - 2 years ago
Probally unintentional, the online applications dont...
Seniors Home Insurance
Product Review
I was pleased with all aspects of the process. But dissapointed I had to cancel my policy, over the vacancy period. It was a fine print issue where I my projected occupancy just fell outside (by 10 days) of the policy conditions.
Service Review
Probally unintentional, The online applications dont allow enough flexibility for cases that dont fit the template. In trying to massage box entries to relate to the questions, inevitably they may fail. For example. Insurance is for a full year.(house fire and theft) A noncompliance that may only exist for two weeks in that period can result in failure to gain the policy. Or create enough uncertainty to cancel it. Such a example is university courses where the semester time may create a house unoccupancy period just outside the fine print limits.( even though the house remains fullystocked ,connected to services, receives lawn cutting, visited weekly to collect mails and checked and has operating night security lights). Policy fine print doesnt distinguish ! Add to this Insurance may be sought in June 2022 and university entrance in first semester 2023, may not even occur. Its all very competitive. Its hard to gaze into the future The thought that a highly unlikely claim that the policy makes so crystal clear (on the surface interpretation) will fail, is a problem for new applications It would be welcomed if more refinement of the house vacancy clauses could offer more then "one size fits all". For instance the policy if revised may define the difference between an operating house and one that is sitting empty without furniture or services.
Trusted Customer - 2 years ago
Polite and friendly customer service. clear...
Seniors Home Insurance
Product Review
Premiums are much more affordable than other insurance companies. There are a larger number of inclusions and still came in at lower price.
Service Review
Polite and friendly customer service. Clear information provided.
Trusted Customer - 2 years ago
On line very easy to follow
Seniors Home Insurance
Product Review
Service Review
On line very easy to follow
Trusted Customer - 2 years ago
Friendly, polite and informative. knew the product i...
Seniors Home Insurance
Product Review
Excellent value for money. Saved $500 and I even increased the cover.
Service Review
Friendly, polite and informative. Knew the product I was interested in and were obliging when I needed them to call me back.
Trusted Customer - 2 years ago
Good rates and great customer service from staff you...
Seniors Home Insurance
Product Review
First impressions count strongly and the reviews are positive. If the attitude in this first instance carry forward, the total package should be excellent.
Service Review
Good rates and great customer service from staff you can communicate easily with and treat you as a Valued Client. Great phone attitude. Well done!
Trusted Customer - 2 years ago
Great customer service good follow up
Seniors Term Life Insurance
Product Review
Service Review
Great customer service good follow up
Trusted Customer - 2 years ago
Easy to deal with customer service. could understand...
Seniors Car Insurance
Product Review
Well, I don't know how good the product is until I need to make a claim. We will see....... hopefully not soon
Service Review
Easy to deal with customer service. Could understand customer service officers.
George Lim - 2 years ago
I had lodged my claim in november last year and i'm...
Seniors Term Life Insurance
Product Review
Not happy with my water damaged claim as I am still waiting for the settlement since it was lodged in November last year.
Service Review
I had lodged my claim in November last year and I'm still waiting for the settlement of this claim. The company handling the claim is Hollard Insurance. I had to constantly chasing for the reply to my emails. Their customer service is hopeless. Very disappointing...
Stephen Ball - 2 years ago
My consultant, georgia, was friendly, helpful and...
Seniors Term Life Insurance
Product Review
My purchase offered great value for money. The policy has great benefits.
Service Review
My consultant, Georgia, was friendly, helpful and understanding. She explained in detail everything about my new policy. She was able to approve my cover on the spot!
Hilton Warner - 2 years ago
They are good to deal with on the phone
Seniors Car Insurance
Product Review
Service Review
They are good to deal with on the phone
Sharron Howard - 2 years ago
Friendly and helpful
Seniors Landlords Insurance
Product Review
Easy insurance to organise.
Service Review
Friendly and helpful
Robert Z - 2 years ago
Call got answered promptly, clear explanation from...
Seniors Car Insurance
Product Review
Service and pricing was great.
Service Review
Call got answered promptly, Clear explanation from very well spoken Australian based consultant. Very patient, Well priced.
Trusted Customer - 3 years ago
Easy to deal with thank you
Seniors Home Insurance
Service Review
Easy to deal with Thank you
Paul Tsikleas - 3 years ago
Cordial and clear advice. i have already recommended...
Seniors Home Insurance
Service Review
Cordial and clear advice. I have already recommended them to other people.
Norma Wannell - 3 years ago
Emily was very polite & knowledgeable. she explained...
Seniors Term Life Insurance
Service Review
Emily was very polite & knowledgeable. She explained everything I was looking for in a Life Insurance policy. My previous policy with another firm left me with no policy after being with them since 2015! Now being 70yrs no one wants to no you! I'd tried many but as I've already got funeral cover with Australian Seniors why not try them? I was finally so pleased I did as now I'm set & I've got my Family set too!!😀 Thank You Australian Seniors. 😀💯
Trusted Customer - 3 years ago
Person tegan who i spoke to was very helpful.
Seniors Term Life Insurance
Service Review
Person Tegan who I spoke to was very helpful.
Trusted Customer - 3 years ago
Quick response - i made enquiry sunday, as followed up...
Seniors Funeral Insurance
Service Review
Quick response - I made enquiry Sunday, AS followed up Monday.,. All done over the phone with thorough explanation of product., What a weight off my mind.,
John Hallworth - 3 years ago
Good value $$ wise
Seniors Landlords Insurance
Service Review
Good value $$ wise
Laurette Pink - 3 years ago
Amanda was very helpful and professional and she...
Seniors Car Insurance
Service Review
Amanda was very helpful and professional and she helped me with the right insurance
Haydn Cave - 3 years ago
I paid my car insurance policy and after realised i...
Seniors Car Insurance
Service Review
I paid my car insurance policy and after realised I had given the wrong car details my quote was for a Ford Ranger 4X4, my Ranger is a 4X2. I contacted Seniors insurance and had the details changed and was told my quote had increased by over $50. A 4X2 Ranger is less expensive than the 4x4. I explained this to the Consultant and it fell on dear ears.
Trusted Customer - 3 years ago
They were very helpful in what i was after
Seniors Term Life Insurance
Service Review
They were very helpful in what I was after
George Gibbins - 3 years ago
Set up new home and contents insurance for us
Seniors Home Insurance
Service Review
set up new home and contents insurance for us
Trusted Customer - 3 years ago
Great service and very friendly and made it easy to...
Seniors Term Life Insurance
Service Review
Great service and very friendly and made it easy to choose Senior's insurance
Christoffel Ayres - 3 years ago
Friendly and efficient. easy sign-up.
Seniors Term Life Insurance
Service Review
Friendly and efficient. Easy sign-up.
Haydn Cave - 3 years ago
Se previous comment above
Seniors Car Insurance
Product Review
Se previous comment above
George Gibbins - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Product Review
Christoffel Ayres - 3 years ago
Not too many questions and hastles with sign up....
Seniors Term Life Insurance
Product Review
Not too many questions and hastles with sign up. Everything seems good.
ELIZABETH ORMSBY - 3 years ago
Seniors Term Life Insurance
Product Review
Trusted Customer - 3 years ago
Smooth and easy purchase process. friendly and helpful...
Seniors Landlords Insurance
Product Review
Smooth and easy purchase process. Friendly and helpful customer support staff such as Amanda.
Alan Almond - 3 years ago
Maybe a bit expensive, we will see..
Seniors Term Life Insurance
Product Review
Maybe a bit expensive, we will see..
Trusted Customer - 3 years ago
Excellent service and very professional and friendly...
Seniors Term Life Insurance
Product Review
Excellent service and very professional and friendly manner by Ken the gentleman who looked after me!! He answered all my queries and questions!! Will recommend Seniors insurance to all my friends!!
Paul Donker - 3 years ago
Seniors Home Insurance
Product Review
Rohan Gunaratna - 3 years ago
More choice in nominating replacement value of...
Seniors Landlords Insurance
Product Review
more choice in nominating replacement value of property compared to some other home insurers
John Vandeleur - 3 years ago
Seniors Term Life Insurance
Product Review
Trusted Customer - 3 years ago
Hard to rate intangible items, insurance is one of...
Seniors Term Life Insurance
Product Review
Hard to rate intangible items, insurance is one of those.
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