%
- Over all Percentage 92
- empty 8
Rated /5 from 609758525011 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,0975,8525,011 customer reviews.
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Reviews
1681-1693 of 6097 reviews
1681-1693 of 5852 reviews
1681-1693 of 5011 reviews
Trusted Customer - 3 years ago
Excellent service. extremely helpful and knowledgeable...
Seniors Home Insurance
Service Review
Excellent service. Extremely helpful and knowledgeable customer service agent
Trusted Customer - 3 years ago
Have several policies and have never had any dramas
Seniors Home Insurance
Product Review
Covers all that I require
Service Review
Have several policies and have never had any dramas
Trusted Customer - 3 years ago
Efficiency in setting us up and constant staying in...
Seniors Term Life Insurance
Product Review
Pleased with the policy we signed for
Service Review
Efficiency in setting us up and constant staying in touch with us
Trusted Customer - 3 years ago
The "agreed value" motor vehicle insurance readily...
Seniors Car Insurance
Product Review
Relevant questions and display of agreed value
Service Review
The "agreed value" motor vehicle insurance readily displayed the quantum of that "Agreed Value" which no other quote had done. All of the questions were relevant
Carole Arundell - 3 years ago
The two guys i spoke to were very professional and...
Seniors Home Insurance
Service Review
The two guys I spoke to were very professional and spoke beautifully. At this stage havnt taken up policy waiting to read advantages against NRMA.
Gary Chenhall - 3 years ago
Probally unintentional, the online applications dont...
Seniors Home Insurance
Product Review
I was pleased with all aspects of the process. But dissapointed I had to cancel my policy, over the vacancy period. It was a fine print issue where I my projected occupancy just fell outside (by 10 days) of the policy conditions.
Service Review
Probally unintentional, The online applications dont allow enough flexibility for cases that dont fit the template. In trying to massage box entries to relate to the questions, inevitably they may fail. For example. Insurance is for a full year.(house fire and theft) A noncompliance that may only exist for two weeks in that period can result in failure to gain the policy. Or create enough uncertainty to cancel it. Such a example is university courses where the semester time may create a house unoccupancy period just outside the fine print limits.( even though the house remains fullystocked ,connected to services, receives lawn cutting, visited weekly to collect mails and checked and has operating night security lights). Policy fine print doesnt distinguish ! Add to this Insurance may be sought in June 2022 and university entrance in first semester 2023, may not even occur. Its all very competitive. Its hard to gaze into the future The thought that a highly unlikely claim that the policy makes so crystal clear (on the surface interpretation) will fail, is a problem for new applications It would be welcomed if more refinement of the house vacancy clauses could offer more then "one size fits all". For instance the policy if revised may define the difference between an operating house and one that is sitting empty without furniture or services.
Trusted Customer - 3 years ago
Polite and friendly customer service. clear...
Seniors Home Insurance
Product Review
Premiums are much more affordable than other insurance companies. There are a larger number of inclusions and still came in at lower price.
Service Review
Polite and friendly customer service. Clear information provided.
Trusted Customer - 3 years ago
On line very easy to follow
Seniors Home Insurance
Product Review
Service Review
On line very easy to follow
Trusted Customer - 3 years ago
Friendly, polite and informative. knew the product i...
Seniors Home Insurance
Product Review
Excellent value for money. Saved $500 and I even increased the cover.
Service Review
Friendly, polite and informative. Knew the product I was interested in and were obliging when I needed them to call me back.
Trusted Customer - 3 years ago
Good rates and great customer service from staff you...
Seniors Home Insurance
Product Review
First impressions count strongly and the reviews are positive. If the attitude in this first instance carry forward, the total package should be excellent.
Service Review
Good rates and great customer service from staff you can communicate easily with and treat you as a Valued Client. Great phone attitude. Well done!
Trusted Customer - 3 years ago
Great customer service good follow up
Seniors Term Life Insurance
Product Review
Service Review
Great customer service good follow up
Trusted Customer - 3 years ago
Easy to deal with customer service. could understand...
Seniors Car Insurance
Product Review
Well, I don't know how good the product is until I need to make a claim. We will see....... hopefully not soon
Service Review
Easy to deal with customer service. Could understand customer service officers.
Vojislav Bogic - 3 years ago
Very easy to work with
Seniors Home Insurance
Service Review
very easy to work with
Mal Keeley - 3 years ago
Good feedback and phone service
Seniors Landlords Insurance
Service Review
Good feedback and phone service
Trusted Customer - 3 years ago
Pleasant young man led me thru' the list of...
Seniors Home Insurance
Service Review
Pleasant young man led me thru' the list of declarations I was required to give answers to, assisted where he could, and we came to an agreement whereby he offered a price that I found acceptable and we were done. Easy as.
Trusted Customer - 3 years ago
Rick was so helpful, happy with your pricing offered...
Seniors Home Insurance
Service Review
Rick was so helpful, happy with your pricing offered more than many other companies, value for money, would have preferred to have more options for payment though like BPAY or payment at a Post Office etc.
Trusted Customer - 3 years ago
Why have online questions,which are pretty thorough?...
Seniors Car Insurance
Service Review
Why have online questions,which are pretty thorough? Very time consuming,then when communicating on the PHONE,go through the same questions from start to finish.My problem is the questions require an answer there and then.WHY GO THROUGH THE WHOLE ROUTINE AGAIN?
Peter Seebohm - 3 years ago
The service i got from both lynn and sandra was very...
Seniors Car Insurance
Service Review
The service I got from both Lynn and Sandra was very good
Trusted Customer - 3 years ago
Good service very helpful understanding what my needs...
Seniors Term Life Insurance
Service Review
Good service very helpful understanding what my needs are
Trusted Customer - 3 years ago
Super nice and super helpful and patient
Seniors Term Life Insurance
Service Review
Super nice and super helpful and patient
Trusted Customer - 3 years ago
Very helpful and pleasant to deal with
Seniors Home Insurance
Service Review
Very helpful and pleasant to deal with
Trusted Customer - 3 years ago
Explanation of insurance and costs supplied was...
Seniors Term Life Insurance
Service Review
Explanation of insurance and costs supplied was extremely good and thorough
Liz Woodham - 3 years ago
Easy to get a quote and then apply. compatible rates
Seniors Car Insurance
Service Review
Easy to get a quote and then apply. Compatible rates
Frank Stevens - 3 years ago
You explain everything about the service of what i...
Seniors Term Life Insurance
Service Review
You explain everything about the service of what i wanted
Trusted Customer - 3 years ago
Easy to deal with. thanks
Seniors Home Insurance
Product Review
Easy to deal with. Thanks
Paul Tsikleas - 3 years ago
Seniors Home Insurance
Product Review
Norma Wannell - 3 years ago
Seniors Term Life Insurance
Product Review
John Hallworth - 3 years ago
Good value easy to follow policy
Seniors Landlords Insurance
Product Review
Good value easy to follow policy
Laurette Pink - 3 years ago
The policy i have undertaken suits my need
Seniors Car Insurance
Product Review
The policy I have undertaken suits my need
Haydn Cave - 3 years ago
Se previous comment above
Seniors Car Insurance
Product Review
Se previous comment above
George Gibbins - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Product Review
Christoffel Ayres - 3 years ago
Not too many questions and hastles with sign up....
Seniors Term Life Insurance
Product Review
Not too many questions and hastles with sign up. Everything seems good.
ELIZABETH ORMSBY - 3 years ago
Seniors Term Life Insurance
Product Review
Trusted Customer - 3 years ago
Smooth and easy purchase process. friendly and helpful...
Seniors Landlords Insurance
Product Review
Smooth and easy purchase process. Friendly and helpful customer support staff such as Amanda.
Alan Almond - 3 years ago
Maybe a bit expensive, we will see..
Seniors Term Life Insurance
Product Review
Maybe a bit expensive, we will see..
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