Over all Percentage 92
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Rated 4.64.64.6/5 from 571055804624 Reviews

Service Reviews Product Reviews

Australian Seniors Reviews

929292% of our customers are pleased with our products and services out of 5,7105,5804,624 customer reviews.

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Reviews

2185-2197 of 5710 reviews

2185-2197 of 5580 reviews

2185-2197 of 4624 reviews

Trusted Customer - 4 years ago

Efficient, friendly and helpful. very responsive -...

Seniors Home Insurance

Product Review

Very competitive price - better than my previous insurer and with a lower excess.

Service Review

Efficient, friendly and helpful. Very responsive - contacted me when they said they would.

Rated: 5 out of 5

Trusted Customer - 4 years ago

It took a long time processing 3 insurance quotes and...

Seniors Home Insurance

Product Review

Premiums are a little high for pensioners

Service Review

It took a long time processing 3 insurance quotes and then setting them up but the service rep was very pleasant

Rated: 3.5 out of 5

Trusted Customer - 4 years ago

Very good explanation of the product

Seniors Term Life Insurance

Product Review

Gives me confidence to know I’m covered even before 1st deduction . There is a cooling period while I revise the product statement.

Service Review

Very good explanation of the product

Rated: 5 out of 5

Clive Gibson - 4 years ago

They were excellently mannered and listened and...

Seniors Term Life Insurance

Product Review

Was happy with the product and the price for the plan I selected. I chose this cover as it covered everything that my pre-existing Accident and Funeral Benefit gave me but at a lessor price per month.

Service Review

They were excellently mannered and listened and explained everything very clearly so could be understood.

Rated: 4.5 out of 5

Joseph Magri - 4 years ago

I enjoyed talking to staff. they are very clear and...

Seniors Car Insurance

Product Review

I like the policy that you pay according to how many kilometres you drive per year, imwill be kept informed in case I need to update the policy

Service Review

I enjoyed Talking to staff. They are very clear and very knowledgeable. They make sure that you fully understand the policy you ready to buy.

Rated: 4 out of 5

Trusted Customer - 4 years ago

The online application was clear, uncomplicated and...

Seniors Car Insurance

Service Review

The online application was clear, uncomplicated and easy to complete. When I telephoned with a quick question and to confirm some details, I was most impressed that my call was answered immediately, and in person! The customer service consultant was very friendly and helpful, able to assist with my enquiry, knowledgeable about the product and services being offered. Besides getting a competitive quote this is a major reason I decided to change to Australian Seniors.

Rated: 5 out of 5

Donald Ferdinands - 4 years ago

Rashin was very helpful with providing me with correct...

Seniors Home Insurance

Product Review

Service Review

Rashin was very helpful with providing me with correct information regarding home and car insurance which helped me make the decision to give your products a try over the next 12 months provided there are no big price hikes ill continue to use your products thank you rashin , don. f.

Rated: 4 out of 5

Trusted Customer - 4 years ago

We were very happy with the ease of purchasing our...

Seniors Home Insurance

Product Review

I hope not to never have to claim on my insurance so at this stage positivity is the key.

Service Review

We were very happy with the ease of purchasing our first seniors insurance. Hopefully we won’t need to use it for claiming.

Rated: 4 out of 5

Trusted Customer - 4 years ago

Great service

Seniors Car Insurance

Service Review

Great service

Rated: 5 out of 5

Boris Scrignari - 4 years ago

It was online.

Seniors Home Insurance

Product Review

it was online so it was easy

Service Review

it was online.

Rated: 5 out of 5

Suzanne Rutherford-Perkins - 4 years ago

Fantastic service was received and all my enquires...

Seniors Car Insurance

Product Review

Service Review

Fantastic service was received and all my enquires were explained in full. I’m very happy to proceed with my insurance needs.

Rated: 5 out of 5

Jacqueline Keppel - 4 years ago

Very helpful, answered any question i had. glad they...

Seniors Car Insurance

Product Review

So easy, highly recommend.

Service Review

Very helpful, answered any question I had. Glad they do it over the phone. Explained things excellently to myself. Much cheaper then others. Highly recommend

Rated: 4.5 out of 5

Trusted Customer - 4 years ago

Well informed with my questions the only thing is...

Seniors Term Life Insurance

Service Review

well informed with my questions the only thing is have to let them know not to take money out of credit card but my bank account instead. no thanks

Rated: 4 out of 5

DELWAR KHAN - 4 years ago

Short discussion and quick action ti get an insurance...

Seniors Term Life Insurance

Service Review

Short discussion and quick action ti get an insurance product.

Rated: 5 out of 5

Samantha Carter - 4 years ago

Ali was professional, polite and concise in his manner...

Seniors Term Life Insurance

Service Review

Ali was professional, polite and concise in his manner to explain the product to me. He went over the details a couple of times that ensured that I understand the importance of the information without coming across as patronising or unkind.

Rated: 5 out of 5

Trusted Customer - 4 years ago

I had the most incredible service when i called to get...

Seniors Term Life Insurance

Service Review

I had the most incredible service when I called to get Life Insurance. The person I spoke with was Joel, he was lovely. Very informative, patient and very helpful. He knew his business and is worth more money, lol. I recommend Australian Seniors Insurance for all their Services to anyone who is thinking of insurance.

Rated: 5 out of 5

Barry Robert Mccoll - 4 years ago

User friendly. thorough knowledge of the product...

Seniors Term Life Insurance

Service Review

User friendly. Thorough knowledge of the product being offered. Francis was patient and a good listener.

Rated: 5 out of 5

John Gerard Loy - 4 years ago

I registered interest on sunday and was told that...

Seniors Term Life Insurance

Service Review

I registered interest on Sunday and was told that someone would be in touch on Monday . Andrew phoned me on Monday morning and ran through the 8 questions. He had the authority to approve my application and did so on the spot. He also did not try to oversell me insurance that I could not afford .

Rated: 5 out of 5

Rod Thomson - 4 years ago

Just what i have been looking for. your staff member...

Seniors Term Life Insurance

Service Review

Just what i have been looking for. Your staff member Kyle was very helpful and considerate. I didn't think that i would find a policy that would suit my budget hopefully this will be okay.

Rated: 5 out of 5

Trusted Customer - 4 years ago

Get personal contact pleasant and informative

Seniors Term Life Insurance

Service Review

get personal contact pleasant and informative

Rated: 5 out of 5

Phyllis Brown - 4 years ago

Very very helpful and friendly

Seniors Term Life Insurance

Service Review

very very helpful and friendly

Rated: 5 out of 5

Brian Baines - 4 years ago

Professionally handled by your service agent

Seniors Term Life Insurance

Service Review

Professionally handled by your service agent

Rated: 5 out of 5

Trusted Customer - 4 years ago

Very helpful and friendly . very informative and put...

Seniors Term Life Insurance

Service Review

Very helpful and friendly . Very informative and put everything in perspective

Rated: 4 out of 5

ROBERT CLEGG - 4 years ago

The person i spoke to was very understandable, polite...

Seniors Term Life Insurance

Service Review

The person I spoke to was very understandable, polite and treated me with respect. The explanations of all the information was great.

Rated: 5 out of 5

Allan Frederick Jackson - 6 years ago