%
- Over all Percentage 92
- empty 8
Rated /5 from 570455774618 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,7045,5774,618 customer reviews.
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Reviews
277-289 of 5704 reviews
277-289 of 5577 reviews
277-289 of 4618 reviews
Trusted Customer - 5 months ago
I rang the australian seniors hotline number to...
Seniors Car Insurance
Product Review
I used the Australian Seniors company website to obtain an online quote for a new car insurance policy. The process was straight forward. I rang the hotline number to clarify some policy coverage details. The staff member was friendly, helpful and successfully resolved my queries. I then made payment to complete the purchase of the policy. It was a simple process overall and I would highly recommend this company to prospective new customers.
Service Review
I rang the Australian Seniors hotline number to clarify car insurance policy coverage details, particularly with regards to approved repairers in my area. The staff member was friendly, helpful and answered my queries in a timely manner. I was impressed with the level of service and after the call, completed the policy purchase online.
Trusted Customer - 5 months ago
Seniors Life Insurance
Product Review
Alfred was very good . Thank you Australian Senios.
Trusted Customer - 5 months ago
My cso was knowledgeable and understood my situation....
Seniors Funeral Insurance
Product Review
I am a pensioner and believe I need to provide my sister with something to fund my funeral as I have no savings, house or any other assets. I chose this company as they appear genuine and fair in their dealings. The staff were helpful and the process was quite easy. The cost is a problem for me and I discussed this with the staff. I am sure this company is the right one to handle my policy.
Service Review
My CSO was knowledgeable and understood my situation. When I showed concern at the cost of the policy I felt there was a lack of concern or understanding either for my age (71yo) or the fact that I was not able to pay the suggested premium. She reduced the amount of cover so the premium was less but was still very high. I felt she was not empathetic at all and was exhibiting a "take it or leave it" attitude. I agreed to the policy but after thinking about the high premium, I have decided to cancel the policy.
Trusted Customer - 5 months ago
Great service and easy to understand what the policy...
Seniors Life Insurance
Product Review
Customer service team member was very knowledgeable and gave great advice. He was very helpful to us. We were very happy and felt comfortable taking out this insurance.
Service Review
Great service and easy to understand what the policy was about
Trusted Customer - 5 months ago
Seniors Landlords Insurance
Product Review
Thank you . Was quite satisfied with everything..
Trusted Customer - 5 months ago
As before..
Seniors Car Insurance
Product Review
Happy, helpful,staff.. very patient with explaining everything to me.. I’m very happy, as you saved me just over $400-00.. so good, thank you, so much. This is the first time I have dealt with you, and I shall now, continue to do so..
Service Review
As before..
MARGARET WEAR - 5 months ago
The service was excellent. very informative
Seniors Life Insurance
Product Review
The person that I talked to was very helpful and explained everything to me.
Service Review
The service was excellent. Very informative
Richard Browne - 5 months ago
Took two calls to finally get the quote to contain the...
Seniors Home Insurance
Product Review
Price of policy is very comparable to most others. Had an issue with the online form because it did not recognise our financial institution. Spoke to consultant who completed the form for me but failed to include the bank as interested party. Ultimately the process was quite straightforward.
Service Review
Took two calls to finally get the quote to contain the essential detail. Both consultants were courteous and helpful but it shouldn’t require two attempts.
Richard Lovett - 5 months ago
Seniors Car Insurance
Product Review
Tried to make contact through Facebook advertisements, did not list my vehicle. 2021 Hyundai Tuson, made direct contact by phone, very obliging customer service operator Jordan facilitating my needs. Thank you Jordan.
Trusted Customer - 5 months ago
Detailed
Seniors Car Insurance
Product Review
competent
Service Review
Detailed
Robyn Dent - 5 months ago
Excellent service very polite, i save over $600 and...
Seniors Car Insurance
Product Review
It was so good to speak to someone who talks English and knew what they were talking about. As it was all new to me in changing over. Erin knowledge of Seniors insurance and her ability to answer any Question was a god sent to help me change over after over 50 years thank you so much
Service Review
Excellent service very polite, I save over $600 and to me this was unbelievable to my financial wellbeing
Alice Idiculas - 5 months ago
I rang to get a quote for home and and contents. as i...
Seniors Home Insurance
Product Review
I rang to get a quote for home and contents insurance. As I had read in the reviews for Seniors Insurance, the call was picked up almost immediately by Lyn who patiently provided info for ALL my questions and requests regarding excesses and premiums until I chose an option. Lyn has the level of customer service that we in the target group of seniors need and expect. I trust it will continue if we ever need to make a claim.
Service Review
I rang to get a quote for home and and contents. As I had read in the reviews, my call was also picked up almost immediately by Lyn. Lyn patiently worked with me on excesses and premiums options until I chose one. Lyn's has the level of customer service required that the target client group of seniors need and expect. Pleased with our purchase for now.
Trusted Customer - 7 months ago
Very good, so easy to understand.
Seniors Home Insurance
Service Review
Very good, so easy to understand.
Trusted Customer - 7 months ago
A cheaper car insurance was offered and accepted
Seniors Car Insurance
Service Review
A cheaper car Insurance was offered and accepted
Trusted Customer - 7 months ago
Great product and great service from actual people!!
Seniors Car Insurance
Service Review
Great product and great service from actual people!!
Trusted Customer - 7 months ago
Less wait times..easier to speak with humans..cheaper...
Seniors Landlords Insurance
Service Review
less wait times..easier to speak with humans..cheaper prices
Trusted Customer - 7 months ago
Dthe agent was amazing i felt a little daunted * mean...
Seniors Funeral Insurance
Service Review
Dthe agent was amazing I felt a little daunted * mean funeral insurance isn't exciting but the agen was amazing
Trusted Customer - 7 months ago
Very helpful and knowledgeable
Seniors Life Insurance
Service Review
Very helpful and knowledgeable
Kaye Clark - 7 months ago
The service was very easy and helpful, east to...
Seniors Home Insurance
Service Review
The service was very easy and helpful, east to understand all my questions were answered with care and patience Australian Seniors insurance The saving helps make lose a bit easier
John Richards - 7 months ago
Well informed
Seniors Car Insurance
Service Review
Well informed
Trusted Customer - 7 months ago
Very satisfaction!
Seniors Funeral Insurance
Service Review
Very satisfaction!
Trusted Customer - 7 months ago
Excellent. all questions were answered.
Seniors Home Insurance
Service Review
Excellent. All questions were answered.
Collette - 7 months ago
Well mannered & very helpful young lady. knew what she...
Seniors Life Insurance
Service Review
Well mannered & very helpful young lady. Knew what she was talking about & was very informative.
Trusted Customer - 7 months ago
Seniors Car Insurance
Service Review
Trusted Customer - 5 months ago
I used the australian seniors company website to...
Seniors Car Insurance
Product Review
I used the Australian Seniors company website to obtain an online quote for a new car insurance policy. The process was straight forward. I rang the hotline number to clarify some policy coverage details. The staff member was friendly, helpful and successfully resolved my queries. I then made payment to complete the purchase of the policy. It was a simple process overall and I would highly recommend this company to prospective new customers.
Trusted Customer - 5 months ago
Alfred was very good . thank you australian senios.
Seniors Life Insurance
Product Review
Alfred was very good . Thank you Australian Senios.
Trusted Customer - 5 months ago
I am a pensioner and believe i need to provide my...
Seniors Funeral Insurance
Product Review
I am a pensioner and believe I need to provide my sister with something to fund my funeral as I have no savings, house or any other assets. I chose this company as they appear genuine and fair in their dealings. The staff were helpful and the process was quite easy. The cost is a problem for me and I discussed this with the staff. I am sure this company is the right one to handle my policy.
Trusted Customer - 5 months ago
Customer service team member was very knowledgeable...
Seniors Life Insurance
Product Review
Customer service team member was very knowledgeable and gave great advice. He was very helpful to us. We were very happy and felt comfortable taking out this insurance.
Trusted Customer - 5 months ago
Thank you . was quite satisfied with everything..
Seniors Landlords Insurance
Product Review
Thank you . Was quite satisfied with everything..
Trusted Customer - 5 months ago
Happy, helpful,staff.. very patient with explaining...
Seniors Car Insurance
Product Review
Happy, helpful,staff.. very patient with explaining everything to me.. I’m very happy, as you saved me just over $400-00.. so good, thank you, so much. This is the first time I have dealt with you, and I shall now, continue to do so..
MARGARET WEAR - 5 months ago
The person that i talked to was very helpful and...
Seniors Life Insurance
Product Review
The person that I talked to was very helpful and explained everything to me.
Richard Browne - 5 months ago
Price of policy is very comparable to most others....
Seniors Home Insurance
Product Review
Price of policy is very comparable to most others. Had an issue with the online form because it did not recognise our financial institution. Spoke to consultant who completed the form for me but failed to include the bank as interested party. Ultimately the process was quite straightforward.
Richard Lovett - 5 months ago
Tried to make contact through facebook advertisements,...
Seniors Car Insurance
Product Review
Tried to make contact through Facebook advertisements, did not list my vehicle. 2021 Hyundai Tuson, made direct contact by phone, very obliging customer service operator Jordan facilitating my needs. Thank you Jordan.
Trusted Customer - 5 months ago
Competent
Seniors Car Insurance
Product Review
competent
Robyn Dent - 5 months ago
It was so good to speak to someone who talks english...
Seniors Car Insurance
Product Review
It was so good to speak to someone who talks English and knew what they were talking about. As it was all new to me in changing over. Erin knowledge of Seniors insurance and her ability to answer any Question was a god sent to help me change over after over 50 years thank you so much
Alice Idiculas - 5 months ago
I rang to get a quote for home and contents insurance....
Seniors Home Insurance
Product Review
I rang to get a quote for home and contents insurance. As I had read in the reviews for Seniors Insurance, the call was picked up almost immediately by Lyn who patiently provided info for ALL my questions and requests regarding excesses and premiums until I chose an option. Lyn has the level of customer service that we in the target group of seniors need and expect. I trust it will continue if we ever need to make a claim.
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