%
- Over all Percentage 92
- empty 8
Rated /5 from 609058455004 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,0905,8455,004 customer reviews.
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Reviews
385-397 of 6090 reviews
385-397 of 5845 reviews
385-397 of 5004 reviews
Trusted Customer - 5 months ago
Nothing more.
Seniors Car Insurance
Product Review
Did online would hope to receive a paper copy and I hope you have clear speaking English people talking to p rospective customers. Comprehensive motor car insurance.
Service Review
Nothing more.
Trusted Customer - 5 months ago
Seniors Car Insurance
Product Review
Trusted Customer - 5 months ago
Seniors Life Insurance
Product Review
Very informative and no pressure. Happy with my choice.
Trusted Customer - 5 months ago
Seniors Home Insurance
Product Review
Was so easy to navigate the online application process. Great product, great price.
Trusted Customer - 5 months ago
Refer to last comments. not easy to get a person to...
Seniors Car Insurance
Product Review
I am yet to officially except the quote fully, as waiting on postal documents. It is a good quote, the people l spoke to were good and helpful. However, the "multiple" options and "longwinded" spoken information given, BEFORE you get to Speak to an actual person, is very frustrating, 8 minutes, Before l got a real person, who could help with my queries. I did not have the time to wait to get a short answer,and had to hang up twice. The same and similar Information, is given by the Person you get a Quote from. So to better Serve your Customers, l suggest you 'revamp' the 1st point of contact.
Service Review
Refer to last comments. Not easy to get a Person to speak to, in an acceptable time. Listening to the Terms of "engagement" etc took 8 minutes. When someone wants a quick Contact with a real person, for Information on a Product, waiting that long is not Good PR.
Trusted Customer - 5 months ago
I felt comfortable throught out the process. the staff...
Seniors Life Insurance
Product Review
Very professional and ethical in responding to my enquiries with empathy with staff who was attending to in setting up my insurance.
Service Review
I felt comfortable throught out the process. The staff was relaxed and patient.
Stanley Tamatoa - 5 months ago
Excellent and so easy for myself to analyse everything...
Seniors Funeral Insurance
Product Review
Service Review
Excellent and so easy for myself to analyse everything and learn about my life insurance policies thank you so much for all your support and help
Susan - 5 months ago
Professional and able to provide the required...
Seniors Home Insurance
Product Review
Everyone I dealt with while making my decision to take out Home and Contents Insurance with Australian Seniors were professional and able to provide the information I required. In the end you have to make your own decision and what suits you but they were able to provide the overall best cover.
Service Review
Professional and able to provide the required information.
Trusted Customer - 5 months ago
Staff was friendly / not pushy but informed.
Seniors Home Insurance
Product Review
Getting & quote / having then staff call & talk to a real person was great. Then return call for my joining was made very easy step by step from a friendly staff,
Service Review
staff was friendly / not pushy but informed.
Daniel James Atkins - 5 months ago
Was first class 10/10
Seniors Home Insurance
Product Review
was very happy with the customer support that i was given which is one of the reasons i went with seniors i nohw have 4 different policies with seniors
Service Review
was first class 10/10
Trusted Customer - 5 months ago
Had my vehicle insurance sorted in no time.
Seniors Car Insurance
Product Review
Very competitive.. Web site is easy to navigate.
Service Review
Had my vehicle insurance sorted in no time.
Trusted Customer - 5 months ago
Too slow
Seniors Life Insurance
Product Review
I shopped around and found a better policy. I rang to cancel, and it took 2 days to get the confirmation email. Yet it only took minutes to get the acceptance.
Service Review
Too slow
Trusted Customer - 8 months ago
Great and never rushed to make a decision. very...
Seniors Funeral Insurance
Service Review
Great and never rushed to make a decision. Very pleased to Taylor a plan to our budget & needs.
David Griffiths - 8 months ago
Waiting to hear from seniors regarding choice of...
Seniors Home Insurance
Service Review
Waiting to hear from seniors regarding choice of repairers. Will not have JLGroup on the premises because of there unqualified workmanship. Seniors OK if they don't use shoddy repairers.
Trusted Customer - 8 months ago
Did everything on line . easy to understand the...
Seniors Car Insurance
Service Review
Did everything on line . Easy to understand the contract and what is involved
Trusted Customer - 8 months ago
Good
Seniors Funeral Insurance
Service Review
Good
Trusted Customer - 8 months ago
Mine was completed online
Seniors Car Insurance
Service Review
Mine was completed online
Trusted Customer - 8 months ago
Did not speak to anyone just insured my car on website.
Seniors Car Insurance
Service Review
Did not speak to anyone just insured my car on website.
Trusted Customer - 8 months ago
Very helpful and kept us in the loop throughout the...
Seniors Car Insurance
Service Review
Very helpful and kept us in the loop throughout the whole process. Any questions we had were answered without hesitation.
Trusted Customer - 8 months ago
Clear and informative communication. the time taken...
Seniors Home Insurance
Service Review
Clear and informative communication. The time taken to explain and work through our enquiry was comforting and considerate.
Michael Swain - 8 months ago
Good information provided during the lengthy process.
Seniors Home Insurance
Service Review
Good information provided during the lengthy process.
Trusted Customer - 8 months ago
Great service
Seniors Life Insurance
Service Review
Great service
Trusted Customer - 8 months ago
I got the insurance i needed and the customer service...
Seniors Car Insurance
Service Review
i got the insurance i needed and the customer service person, Zac Finch was very helpful.
Trusted Customer - 8 months ago
Excellent
Seniors Home Insurance
Service Review
Excellent
Trusted Customer - 5 months ago
Did online would hope to receive a paper copy and i...
Seniors Car Insurance
Product Review
Did online would hope to receive a paper copy and I hope you have clear speaking English people talking to p rospective customers. Comprehensive motor car insurance.
Trusted Customer - 5 months ago
Seniors Car Insurance
Product Review
Trusted Customer - 5 months ago
Very informative and no pressure. happy with my choice.
Seniors Life Insurance
Product Review
Very informative and no pressure. Happy with my choice.
Trusted Customer - 5 months ago
Was so easy to navigate the online application...
Seniors Home Insurance
Product Review
Was so easy to navigate the online application process. Great product, great price.
Trusted Customer - 5 months ago
I am yet to officially except the quote fully, as...
Seniors Car Insurance
Product Review
I am yet to officially except the quote fully, as waiting on postal documents. It is a good quote, the people l spoke to were good and helpful. However, the "multiple" options and "longwinded" spoken information given, BEFORE you get to Speak to an actual person, is very frustrating, 8 minutes, Before l got a real person, who could help with my queries. I did not have the time to wait to get a short answer,and had to hang up twice. The same and similar Information, is given by the Person you get a Quote from. So to better Serve your Customers, l suggest you 'revamp' the 1st point of contact.
Trusted Customer - 5 months ago
Very professional and ethical in responding to my...
Seniors Life Insurance
Product Review
Very professional and ethical in responding to my enquiries with empathy with staff who was attending to in setting up my insurance.
Stanley Tamatoa - 5 months ago
Seniors Funeral Insurance
Product Review
Susan - 5 months ago
Everyone i dealt with while making my decision to take...
Seniors Home Insurance
Product Review
Everyone I dealt with while making my decision to take out Home and Contents Insurance with Australian Seniors were professional and able to provide the information I required. In the end you have to make your own decision and what suits you but they were able to provide the overall best cover.
Trusted Customer - 5 months ago
Getting & quote / having then staff call & talk to a...
Seniors Home Insurance
Product Review
Getting & quote / having then staff call & talk to a real person was great. Then return call for my joining was made very easy step by step from a friendly staff,
Daniel James Atkins - 5 months ago
Was very happy with the customer support that i was...
Seniors Home Insurance
Product Review
was very happy with the customer support that i was given which is one of the reasons i went with seniors i nohw have 4 different policies with seniors
Trusted Customer - 5 months ago
Very competitive.. web site is easy to navigate.
Seniors Car Insurance
Product Review
Very competitive.. Web site is easy to navigate.
Trusted Customer - 5 months ago
I shopped around and found a better policy. i rang to...
Seniors Life Insurance
Product Review
I shopped around and found a better policy. I rang to cancel, and it took 2 days to get the confirmation email. Yet it only took minutes to get the acceptance.
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