%
- Over all Percentage 92
- empty 8
Rated /5 from 544153954355 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,4415,3954,355 customer reviews.
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Reviews
385-397 of 5441 reviews
385-397 of 5395 reviews
385-397 of 4355 reviews
Trusted Customer - 9 months ago
Knowledgeable, polite, courteous, helpful and patient...
Seniors Car Insurance
Product Review
Gave me what I needed at a reasonable premium.
Service Review
Knowledgeable, polite, courteous, helpful and patient employees
Eugene Frolchenko - 9 months ago
I was satisfied with the responses i received from my...
Seniors Home Insurance
Product Review
Great value for this purchase! Compared to others it was better value.
Service Review
I was satisfied with the responses I received from my questions. I was also happy with the quote I received.
Maria Vecciarelli - 9 months ago
I would be very happy to recommend you to anyone as...
Seniors Car Insurance
Product Review
Service Review
I would be very happy to recommend you to anyone as your team have been very helpful and had patience with me me
Trusted Customer - 9 months ago
I was able to find an insurance at a price within my...
Seniors Car Insurance
Product Review
An insurance policy at a price of my choice
Service Review
I was able to find an insurance at a price within my needs. Friendly staff contact to enable this
Doug Farlow - 9 months ago
Very helpful
Seniors Home Insurance
Product Review
Service Review
very helpful
Julie Farrington - 9 months ago
Talking me through and affordability for what l wanted
Seniors Term Life Insurance
Product Review
Service Review
Talking me through and affordability for what l wanted
Trusted Customer - 9 months ago
Easy to navigate website, excellent service via phone
Seniors Car Insurance
Service Review
easy to navigate website, excellent service via phone
William Corbutt - 9 months ago
Very good, prompt recall and very helpfull and...
Seniors Funeral Insurance
Product Review
Service Review
Very good, prompt recall and very helpfull and freindly staff
Tanya Cauchi - 9 months ago
Excellent customer service, very easy to understand...
Seniors Funeral Insurance
Service Review
Excellent customer service, very easy to understand and very helpful thank you
Trusted Customer - 9 months ago
Happy with phone assistance. very professional and...
Seniors Home Insurance
Product Review
Service Review
Happy with phone assistance. Very professional and well spoken representative with full description of insurance policy and coverage.
Frederik Preisler - 10 months ago
I wanted to give zero stars
Seniors Home Insurance
Product Review
Dodgy operator Unfriendly
Service Review
I wanted to give zero stars
Michael Raftopoulos - 10 months ago
Great service
Seniors Term Life Insurance
Product Review
Service Review
Great service
Christine Anne Camilleri - 10 months ago
Great service and well explained and helpful. thank...
Seniors Funeral Insurance
Service Review
Great service and well explained and helpful. Thank you to Alfie for his phone call and help.
Eddie Coleman - 10 months ago
Easy and quick to get quote and sign the
Seniors Car Insurance
Service Review
Easy and quick to get quote and sign the
Trusted Customer - 10 months ago
Angelo was very kind and patient with the whole...
Seniors Home Insurance
Service Review
Angelo was very kind and patient with the whole process. He took to time to answer my questions and made sure I understood what my options were.
Trusted Customer - 10 months ago
I was given plenty of information by mathew, had all...
Seniors Car Insurance
Service Review
I was given plenty of information by Mathew, had all my questions answered clearly and when he said he would call back he did on time. However, when I asked to be put through to get a quote for personal contents insurance there was an enormous problem. I have had contents insurance for 58 years in rented and owned properties with never a problem but when I requested a quote yesterday I was declined. The first time we have ever had any insurance declined and without a reason. I had a car insurance policy earlier for around 5 years and only cancelled last year due to the sale of my car, never a problem. I had always been very happy with the deal and kept my side. I now live in the safest, most secure premises ever. Our unit door is locked, the whole building is securely locked and it is an over 65's gated community on top of all that security. So why was just a quote declined? It beggars belief. To say I was unhappy was a total understatement. It made me question my decision to trust and hand over money and take on our new car insurance policy with Australian Seniors Insurance.
Trusted Customer - 10 months ago
The entire process was easy all information was...
Seniors Funeral Insurance
Service Review
The entire process was easy all information was explained clearly and I felt absolutely confident and was able to make an informed decision well done and thank you David.
Ross Coyle - 10 months ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
Trusted Customer - 10 months ago
I received a follow up phone call to confirm i...
Seniors Car Insurance
Service Review
I received a follow up phone call to confirm I understood the contents of the policy. I was also offered other options
Trusted Customer - 10 months ago
Considerate, helpful.
Seniors Term Life Insurance
Service Review
Considerate, helpful.
David Atkinson - 10 months ago
Listened to our needs and assisted in achieving...
Seniors Home Insurance
Service Review
listened to our needs and assisted in achieving required results.
Catherine Brooks - 10 months ago
Absolutely! loved the chair cover, speedy delivery,...
Seniors Funeral Insurance
Service Review
Absolutely! loved the chair cover, speedy delivery, definitely recommend Frugo, good quality, would buy from again.
Keith Hunt - 10 months ago
Your fees were more than a 3rd cheaper than the most...
Seniors Home Insurance
Service Review
Your fees were more than a 3rd cheaper than the most expensive & I appreciate what you do for seniors. It's not okay to just buy for the rewards points weather it be an Airline or a Supermarket chain all of which make BILLIONS of dollars in profit rather than pass those profits back down the chain with cheaper raters.
Ronald Balaam - 10 months ago
I have found this personally very excellent in what...
Seniors Car Insurance
Service Review
I have found this personally very excellent in what she did she explain it to me very well and I would recommend used to my friends
Trusted Customer - 10 months ago
Seniors Car Insurance
Product Review
John Hegarty - 10 months ago
Covered what i needed at a reasonable price.
Seniors Home Insurance
Product Review
Covered what I needed at a reasonable price.
Trusted Customer - 10 months ago
Seniors Term Life Insurance
Product Review
Trusted Customer - 10 months ago
Very happy with the whole experience
Seniors Car Insurance
Product Review
Very happy with the whole experience
Trusted Customer - 10 months ago
The paper work and details were sent immediately to...
Seniors Term Life Insurance
Product Review
The paper work and details were sent immediately to look at the process made easy
Dora Rogan - 10 months ago
Seniors Car Insurance
Product Review
Trevor Cox - 10 months ago
All insurance companies are expensive
Seniors Home Insurance
Product Review
all Insurance Companies are expensive
Ross Lambert - 10 months ago
Pay as you drive option suited my needs
Seniors Car Insurance
Product Review
Pay as you drive option suited my needs
Trusted Customer - 10 months ago
Good value product relevant
Seniors Car Insurance
Product Review
Good value product relevant
Trusted Customer - 10 months ago
We have 2 cars and do not drive much nowadays as...
Seniors Car Insurance
Product Review
We have 2 cars and do not drive much nowadays as compared to when younger. Prefer to Fly. Took out their Pay as You Drive Comprehensive Insurance, Good product, well priced and suits us perfectly.
William Kilpatrick - 10 months ago
Just easy to deal with. that is all that is needed.
Seniors Car Insurance
Product Review
Just easy to deal with. That is all that is needed.
David Patty Lawrance - 10 months ago
Seniors Home Insurance
Product Review
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