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- Over all Percentage 92
- empty 8
Rated /5 from 544453984358 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,4445,3984,358 customer reviews.
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Reviews
517-529 of 5444 reviews
517-529 of 5398 reviews
517-529 of 4358 reviews
David Jenkinson - 12 months ago
My enquiry developed into a purchase. you staff...
Seniors Home Insurance
Product Review
Exactly what I required at the right price
Service Review
My enquiry developed into a purchase. You staff understood and listened to my requirements. They delivered a product I required at a reasonable price. Thank you
Trusted Customer - 12 months ago
I have achieved genuine savings through australian...
Seniors Car Insurance
Service Review
I have achieved genuine savings through Australian Senior's Insurance. What a wonderful thing that is in 2023. There was a very short waiting time before I was attended to by the Australian call centre staff. And everyone I spoke to was prompt, friendly, and knowledgeable. Highly recommended !
Trusted Customer - 12 months ago
I had a funeral plan set up, the young man was easy to...
Seniors Funeral Insurance
Product Review
Service Review
I had a funeral plan set up, the young man was easy to understand and it didn’t take long. The only thing was I was told an email would come through but it didn’t.. I called back the following day to say I hadn’t received an email…This time I spoke with a very helpful lady…however once again I never received an email! I have never had trouble before with my email….The paper work did eventually come through to my PO. Box.
Trusted Customer - 12 months ago
The web site was easy to handle to get a quote for my...
Seniors Home Insurance
Product Review
Service Review
The web site was easy to handle to get a quote for my house insurance and the price was slightly less than other quotes. THANK YOU Australian Seniors.
Sondra Ah Wing - 12 months ago
Found staff member to be very helpful, honest and...
Seniors Term Life Insurance
Product Review
I was listened to and able to find the right rate of fortnightly payments that suit my budget to afford my new life insurance policy.
Service Review
Found staff member to be very helpful, honest and empathic when speaking to me when my application was discussed.
Roslyn Browning - 12 months ago
First consultant too abrupt and officious. the second...
Seniors Car Insurance
Product Review
Yes. I was insured with Seniors for my Mazda 3. On the 20th of April 2023 I was involved in an accident, where the police and ambulance attended. The other driver's car, hit my car in the rear whilst I was stationary waiting to turn right. She was at fault; I was injured, and my car was a repairable write off. She has been charged with reckless driving, causing injury to myself. Seniors accepted my no excess claim, with supporting police statement etc. My insurance was cancelled after I received a payout. In good faith I contacted Seniors to insure my new MAZDA 2 only to find out, because I made a claim that was a no excess claim, my new insurance has increased from last year's 2022 insurance by almost $300 for my new car. I was shocked to hear that it doesn't matter whether you're at fault or the other driver, apparently the insurance will increase astronomically. This is grossly unfair because, one doesn't have control over what the other driver does.
Service Review
First consultant too abrupt and officious. The second consultant who confirmed my insurance and finished the contract with me was courteous and professional. I, in fact suggested to her that she should be using her lovely voice for singing.
Valerie Shaw - 12 months ago
Very helpful, polite professional, and knowledgeable
Seniors Car Insurance
Product Review
Comparable pricing efficient service
Service Review
Very helpful, polite professional, and knowledgeable
Trusted Customer - 12 months ago
Very comprehensive
Seniors Home Insurance
Product Review
lower than others for same coverage
Service Review
very comprehensive
Linda Hall - 12 months ago
Fantastic service everything was explained so easily...
Seniors Funeral Insurance
Service Review
Fantastic service everything was explained so easily to understand. Ken understood my concerns and worked with me to sort them out.
Trusted Customer - 12 months ago
Yes i would recommend them and i would use them again.
Seniors Car Insurance
Product Review
Cheapest, friendly, helpful,
Service Review
Yes I would recommend them and I would use them again.
Trusted Customer - 12 months ago
Very good customer service and the policy suits me
Seniors Term Life Insurance
Product Review
Very good customer service and I'm very happy.
Service Review
Very good customer service and the policy suits me
Shirley Mills - 12 months ago
Difficulty contacting by phone. still waiting on...
Seniors Landlords Insurance
Product Review
with the discount the quote is still well over competitions
Service Review
Difficulty contacting by phone. Still waiting on decision for claim Asked several times for copy of all policies with Australian Seniors but no response.
Trusted Customer - a year ago
Easy to get quote and value for premium for one...
Seniors Car Insurance
Service Review
Easy to get quote and value for premium for one vehicle , however for one of our other vehicles was not competitive and had to place business with another provider
Trusted Customer - a year ago
Helpful and expedient
Seniors Landlords Insurance
Service Review
Helpful and expedient
Trusted Customer - a year ago
Easy to deal with and it was explained in a manner...
Seniors Home Insurance
Service Review
Easy to deal with and it was explained in a manner that was easy to understand.
Trusted Customer - a year ago
It was an easy straight forward process.
Seniors Home Insurance
Service Review
It was an easy straight forward process.
Linda Bracken - a year ago
The telephone representative spoke clearly and with a...
Seniors Home Insurance
Service Review
The telephone representative spoke clearly and with a measured pace -(not in the "chipmunk" cadence of today's fashion where vowels get pulverized and consonants obliterated , at rapid speed). She was meticulous in double checking the information with both of us. However, when she read out the extensive "Verbal Contract" and the mass of questions that this incorporated -(of which the vendor keeps a recorded copy), she could not guarantee that the consumer (us) would have access to either the recorded Verbal Contract - or a transcript of it. This is a systemic perversion. Both parties to a contract should have verbatim copies of it - otherwise either party can withdraw. Samuel Goldwyn, the Hollywood movie mogul, said “A verbal contract isn't worth the paper it's written on”
Trusted Customer - a year ago
The consultant was very thorough and was able to...
Seniors Funeral Insurance
Service Review
The consultant was very thorough and was able to answer my questions that I had about the Funeral Insurance Policy.
Trusted Customer - a year ago
Cameron was great. very prpfessional, friendly, and...
Seniors Term Life Insurance
Service Review
Cameron was great. Very prpfessional, friendly, and informative. He took the time to explain everything, check on some medical issues, and listen to us
Peter Pearce - a year ago
Everything went smoothly but they really haven't been...
Seniors Car Insurance
Service Review
everything went smoothly but they really haven't been tried. that will only happen if we need to make a claim.
John Campbell - a year ago
Purchased policy online and instructions were laid out...
Seniors Home Insurance
Service Review
purchased policy online and instructions were laid out very well and easy to fill in details required.
James Pickup - a year ago
Very helpfull when contacted and so far have solved...
Seniors Car Insurance
Service Review
VERY HELPFULL WHEN CONTACTED AND SO FAR HAVE SOLVED ALL PROBLEMS AND QUESTIONS TO OUR SATSIFACTION
Gina Pangallo - a year ago
Adam was very helpful and explained the policy so we...
Seniors Home Insurance
Service Review
Adam was very helpful and explained the policy so we had a great understanding of each section that was required.
Trusted Customer - a year ago
All enquiries dealt with very efficiently and...
Seniors Car Insurance
Service Review
All enquiries dealt with very efficiently and professionally
Trusted Customer - a year ago
I initially did not know what limit to take for the...
Seniors Funeral Insurance
Product Review
I initially did not know what limit to take for the sum insured and the consultant advised commencing with the lower amount and then gave me a few choices.
Trusted Customer - a year ago
Excellent price including a 2 year projection of...
Seniors Term Life Insurance
Product Review
Excellent price including a 2 year projection of incremental increase.
Peter Pearce - a year ago
Again untried at this time
Seniors Car Insurance
Product Review
again untried at this time
James Pickup - a year ago
Seniors Car Insurance
Product Review
Gina Pangallo - a year ago
Seniors Home Insurance
Product Review
Trusted Customer - a year ago
Competitive pricing and great service
Seniors Car Insurance
Product Review
Competitive pricing and great service
Trusted Customer - a year ago
Seniors Term Life Insurance
Product Review
David Parsonage - a year ago
Professionalism in dealing with me work it out
Seniors Term Life Insurance
Product Review
Professionalism in dealing with me work it out
Trusted Customer - a year ago
Easy online quote and follow up
Seniors Home Insurance
Product Review
Easy online quote and follow up
Desiree Atkinson - a year ago
Very competitive price on the car insurance, quote...
Seniors Car Insurance
Product Review
Very competitive price on the car insurance, quote easy to download on line
Trusted Customer - a year ago
First experience with seniors so have to wait and see...
Seniors Term Life Insurance
Product Review
First experience with seniors so have to wait and see how we go
Trusted Customer - a year ago
After receiving our quote, we had a courtesy call to...
Seniors Home Insurance
Product Review
After receiving our quote, we had a courtesy call to see if we required help to understand the offer,
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