%
- Over all Percentage 92
- empty 8
Rated /5 from 570655774620 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,7065,5774,620 customer reviews.
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Reviews
565-577 of 5706 reviews
565-577 of 5577 reviews
565-577 of 4620 reviews
RODNEY DRENNAN - 11 months ago
The whole experience was rather pleasant, cover over...
Seniors Funeral Insurance
Service Review
The whole experience was rather pleasant, cover over the phone in minutes, too easy !
Trusted Customer - 11 months ago
Flexible options which recalculate the premium...
Seniors Car Insurance
Product Review
Although not used this insurance before the Underwriter have a good reputation with Insurance Brokers so felt it was a move I felt comfortable with.
Service Review
Flexible options which recalculate the premium straight away so you can tailor the best options for your situation.
Trusted Customer - 11 months ago
Service was great, no stress, no surprises and all...
Seniors Home Insurance
Product Review
Everything we needed at a a very affordable price.
Service Review
Service was great, no stress, no surprises and all understanding and professional.
Karin Oliver - 11 months ago
It’s terrific, the kilometre range suits me as i only...
Seniors Car Insurance
Product Review
It ticks all the boxes that I require, affordable , comprehensive motor vehicle coverage that allows my husband to also drive the vehicle
Service Review
It’s terrific, the kilometre range suits me as I only drive about 25 kilometres a day and cannot afford the continuing increases in insurance premiums every year
Trusted Customer - 12 months ago
Very good excellent service friendly people
Seniors Life Insurance
Service Review
very good excellent service friendly people
Mesrobe Arslanian - 12 months ago
I was given a comprehensive, detailed, point by point...
Seniors Home Insurance
Product Review
Saved good sum on policies. Good value. So far service has been good.
Service Review
I was given a comprehensive, detailed, point by point about the 2 policies I selected. This was followed up with comprehensive details about both policies and links to download the policies to my laptop. The premiums are 20% less than my current policies.
Trusted Customer - 12 months ago
The gentleman i spoke to made it easy for me to...
Seniors Funeral Insurance
Product Review
It was just simple and easy
Service Review
The Gentleman I Spoke to made it easy for me to understand.. Very knowledgeable and friendly...
Carl Latham - 12 months ago
Good customer service and knowledge of product
Seniors Car Insurance
Product Review
Service Review
Good customer service and knowledge of product
Jillian Stratton - 12 months ago
Very patient, explained everything well,
Seniors Car Insurance
Product Review
Great value for money and love the option of pay as you drive
Service Review
Very patient, explained everything well,
Trusted Customer - 12 months ago
Excellent service
Seniors Life Insurance
Product Review
Just well presented and excellent service
Service Review
Excellent service
Trusted Customer - 12 months ago
Customer service person has good knowledge of the...
Seniors Life Insurance
Product Review
This new policy that i purchased is cheaper than my existing one and the benefit is also more.
Service Review
Customer service person has good knowledge of the policy and is very patient at explaining the coverage of the policy.
Trusted Customer - 12 months ago
The service was very good.
Seniors Life Insurance
Product Review
Service Review
The service was very good.
David Patty Lawrance - a year ago
Great friendly service, good rates and very...
Seniors Home Insurance
Service Review
Great friendly service, good rates and very understanding
Trusted Customer - a year ago
In process of switching car insurance over to them for...
Seniors Car Insurance
Service Review
In process of switching car Insurance over to them for 2 cars. On line sign up process works ok but post that it is a Pandoras Box. You either get inundated with phone calls post any on line process or the opposite where they promise to call you back at a more convenient and pre arranged time and don't. No apology etc just ignored. Seems their whole process built around what suits them not what is perhaps best for us, their customer. Maybe being a bit older we have a different perception of Customer Service, with AS felt they do what they want, not always what they say they will or what we need. Bit of a life lesson.
Christine Anne Camilleri - a year ago
Great service and well explained and helpful. thank...
Seniors Funeral Insurance
Service Review
Great service and well explained and helpful. Thank you to Alfie for his phone call and help.
Eddie Coleman - a year ago
Easy and quick to get quote and sign the
Seniors Car Insurance
Service Review
Easy and quick to get quote and sign the
Trusted Customer - a year ago
Angelo was very kind and patient with the whole...
Seniors Home Insurance
Service Review
Angelo was very kind and patient with the whole process. He took to time to answer my questions and made sure I understood what my options were.
Trusted Customer - a year ago
I was given plenty of information by mathew, had all...
Seniors Car Insurance
Service Review
I was given plenty of information by Mathew, had all my questions answered clearly and when he said he would call back he did on time. However, when I asked to be put through to get a quote for personal contents insurance there was an enormous problem. I have had contents insurance for 58 years in rented and owned properties with never a problem but when I requested a quote yesterday I was declined. The first time we have ever had any insurance declined and without a reason. I had a car insurance policy earlier for around 5 years and only cancelled last year due to the sale of my car, never a problem. I had always been very happy with the deal and kept my side. I now live in the safest, most secure premises ever. Our unit door is locked, the whole building is securely locked and it is an over 65's gated community on top of all that security. So why was just a quote declined? It beggars belief. To say I was unhappy was a total understatement. It made me question my decision to trust and hand over money and take on our new car insurance policy with Australian Seniors Insurance.
Trusted Customer - a year ago
The entire process was easy all information was...
Seniors Funeral Insurance
Service Review
The entire process was easy all information was explained clearly and I felt absolutely confident and was able to make an informed decision well done and thank you David.
Ross Coyle - a year ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
Trusted Customer - a year ago
I received a follow up phone call to confirm i...
Seniors Car Insurance
Service Review
I received a follow up phone call to confirm I understood the contents of the policy. I was also offered other options
Trusted Customer - a year ago
Considerate, helpful.
Seniors Term Life Insurance
Service Review
Considerate, helpful.
David Atkinson - a year ago
Listened to our needs and assisted in achieving...
Seniors Home Insurance
Service Review
listened to our needs and assisted in achieving required results.
Catherine Brooks - a year ago
Absolutely! loved the chair cover, speedy delivery,...
Seniors Funeral Insurance
Service Review
Absolutely! loved the chair cover, speedy delivery, definitely recommend Frugo, good quality, would buy from again.
Catherine Cvjetkovic - 12 months ago
Great price, great insurance coverage for my car and...
Seniors Car Insurance
Product Review
Great price, great insurance coverage for my car and myself.
Justin Boake - 12 months ago
Seniors Funeral Insurance
Product Review
Barry Hayes - 12 months ago
Because the price for insurance was very competitive...
Seniors Car Insurance
Product Review
Because the price for insurance was very competitive and your response emails and phone call thanks again
Trusted Customer - 12 months ago
Very competitive rates against others
Seniors Car Insurance
Product Review
very competitive rates against others
Andrew Shaw Tietz - 12 months ago
Great service and quality advice.
Seniors Life Insurance
Product Review
Great service and quality advice.
Maureen Agars - 12 months ago
A sensible cost for a reasonable coverage
Seniors Home Insurance
Product Review
A sensible cost for a reasonable coverage
Pamela Dodd - 12 months ago
Good service and quick response
Seniors Funeral Insurance
Product Review
Good service and quick response
Juliet Anne Clapham - 12 months ago
Good value and helpful professional csos
Seniors Home Insurance
Product Review
Good value and helpful professional csos
Trusted Customer - 12 months ago
Due to items being left off i cancelled policy before...
Seniors Home Insurance
Product Review
Due to items being left off I cancelled policy before it commenced. If I hadnt checked policy thoroughly I would have not had cover on important sentimental valuable items
Mike - a year ago
Seniors Car Insurance
Product Review
Trusted Customer - a year ago
Great customer service. price was great.
Seniors Car Insurance
Product Review
Great customer service. Price was great.
Trusted Customer - a year ago
I think it is value for the premiums in view of...
Seniors Life Insurance
Product Review
I think it is value for the premiums in view of additional cover in case of accidental death and advance payment for the funeral.
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