%
- Over all Percentage 92
- empty 8
Rated /5 from 609158465005 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,0915,8465,005 customer reviews.
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Reviews
613-625 of 6091 reviews
613-625 of 5846 reviews
613-625 of 5005 reviews
Trusted Customer - 8 months ago
Great quick service
Seniors Car Insurance
Product Review
Great easy very helpful alot cheaper very simple and month or anual payments
Service Review
Great quick service
Trusted Customer - 8 months ago
Poor. ill-informed staff. systems that didn't work...
Seniors Home Insurance
Product Review
Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote details if any alterations were made and nobody I spoke with could help with that. Inaccurate emails that seemed to be auto-generated but made little sense. I finally went ahead and renewed but it was a close call and next year I may just find another provider with systems more reliable and better informed customer-facing staff.
Service Review
Poor. Ill-informed staff. Systems that didn't work (like retrieving a previous quote).
Shane Middleton - 9 months ago
Used the online process went very smooth no...
Seniors Home Insurance
Product Review
Pricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 years from previous insurance for a tree fall 10 years ago and this year they increased my premium by 42% so I changed insurance companies. Hopefully this company treats there customers better. Online worked really easy and simple didnt come across any issues and not overly complicated. So far very happy.
Service Review
used the online process went very smooth no complaints. Easy to fill out and didn't take long at all. Easy to know cost as it updates cost if you change anything instantly. So no waiting for quotes to come back.
Trusted Customer - 9 months ago
On line application
Seniors Car Insurance
Product Review
As I am only driving a lot less kilometres now the Pay as You Go policy was right for me
Service Review
ON LINE APPLICATION
Trusted Customer - 9 months ago
Seniors Home Insurance
Product Review
The staff were very friendly and helpful.
Ann Maria Luxford - 9 months ago
Great customer service
Seniors Funeral Insurance
Product Review
Very easy to deal with. Very happy about my bonus of a free will.
Service Review
Great customer service
Trusted Customer - 9 months ago
Extremely knowledgeable and helpful staff.
Seniors Home Insurance
Product Review
Very knowledgeable staff. Answered all my questions well and provided extra information to make my decisions easy.
Service Review
Extremely knowledgeable and helpful staff.
Trusted Customer - 9 months ago
Customer service was awesome, easy application and...
Seniors Life Insurance
Product Review
Excellent product (albeit expensive), easy application and great customer service.
Service Review
Customer service was awesome, easy application and process. Product was well explained and followed up via email
Trusted Customer - 9 months ago
Very happy with it. i was priced out of my previous...
Seniors Home Insurance
Product Review
Seniorsstaff member was very helpful and patient with me and made sure I understood exactly all the information. I was very happy with the result
Service Review
Very happy with it. I was priced out of my previous insurance payment. It was too high for me to pay and still meet other bills
Trusted Customer - 9 months ago
Happy with the efficiency and professionalism
Seniors Car Insurance
Product Review
Was easy to do and am very happy with the product purchased
Service Review
Happy with the efficiency and professionalism
Trusted Customer - 9 months ago
Filled in on line
Seniors Car Insurance
Product Review
it was smooth and easy to fill in and a good price for over 60s
Service Review
filled in on line
Trusted Customer - 9 months ago
Excellent service
Seniors Life Insurance
Product Review
Great customer service
Service Review
Excellent service
Jean-Claude Ohayon - a year ago
Hel with organise a funeral fund
Seniors Funeral Insurance
Service Review
Hel with organise a funeral fund
Mark Isherwood - a year ago
Short wait on the phone, easy to speak with and...
Seniors Car Insurance
Service Review
Short wait on the phone, easy to speak with and provided the most suitable policy at a good price.
Russell Paxino - a year ago
Great customer service with good advice.
Seniors Home Insurance
Service Review
Great customer service with good advice.
Peter Maxwell - a year ago
I sent you an email right after i paid for my car...
Seniors Car Insurance
Service Review
I sent you an email right after I paid for my car insurance to ask if correspondence could be posted to my P O Box because there didn't seem to be any way to have done this when I took out the policy on line. I asked if they would confirm my request would be carried out. No one bothered to reply to my email so I've rated you just one star.
Vikki Leaver - a year ago
Excellent customer service good communication.
Seniors Car Insurance
Service Review
Excellent customer service good communication.
Trusted Customer - a year ago
Application form on home and contents insurance was...
Seniors Home Insurance
Service Review
Application form on home and contents insurance was easy to understand.
Trusted Customer - a year ago
The service was excellent and things were explained...
Seniors Life Insurance
Service Review
The service was excellent and things were explained very carefully and I felt comfortable with my decision.
Trusted Customer - a year ago
The salesman i took out the policy with over the phone...
Seniors Life Insurance
Service Review
The salesman I took out the policy with over the phone was excellent, but when I had a simple query a week later, I hoped to speak with a Seniors Insurance representative on the phone , but instead ended up dealing with a answering service and was listed for a call-back sometime in the next few days. That is very disappointing.
Renate Moellenhoff - a year ago
Website easy to navigate for quote and get in contact...
Seniors Car Insurance
Service Review
Website easy to navigate for quote and get in contact with
Trusted Customer - a year ago
Highly competitive and lower premiums made switching...
Seniors Car Insurance
Service Review
Highly competitive and lower premiums made switching easy.
Michael Ashman - a year ago
Great,friendly operator on phone,fair prices
Seniors Funeral Insurance
Service Review
Great,friendly operator on phone,fair prices
Trusted Customer - a year ago
The staff was friendly and helpfull with my questions....
Seniors Car Insurance
Service Review
The staff was friendly and helpfull with my Questions. I have house / contents and car with you and wanted to know if I could combine them into one so that one payment would come out of the bank monthly but your company does not do that like so many others.
Trusted Customer - 8 months ago
Great easy very helpful alot cheaper very simple and...
Seniors Car Insurance
Product Review
Great easy very helpful alot cheaper very simple and month or anual payments
Trusted Customer - 8 months ago
Continual difficulties in getting any explanation from...
Seniors Home Insurance
Product Review
Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote details if any alterations were made and nobody I spoke with could help with that. Inaccurate emails that seemed to be auto-generated but made little sense. I finally went ahead and renewed but it was a close call and next year I may just find another provider with systems more reliable and better informed customer-facing staff.
Shane Middleton - 9 months ago
Pricing seems to offer good value, new to them so have...
Seniors Home Insurance
Product Review
Pricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 years from previous insurance for a tree fall 10 years ago and this year they increased my premium by 42% so I changed insurance companies. Hopefully this company treats there customers better. Online worked really easy and simple didnt come across any issues and not overly complicated. So far very happy.
Trusted Customer - 9 months ago
As i am only driving a lot less kilometres now the pay...
Seniors Car Insurance
Product Review
As I am only driving a lot less kilometres now the Pay as You Go policy was right for me
Trusted Customer - 9 months ago
The staff were very friendly and helpful.
Seniors Home Insurance
Product Review
The staff were very friendly and helpful.
Ann Maria Luxford - 9 months ago
Very easy to deal with. very happy about my bonus of a...
Seniors Funeral Insurance
Product Review
Very easy to deal with. Very happy about my bonus of a free will.
Trusted Customer - 9 months ago
Very knowledgeable staff. answered all my questions...
Seniors Home Insurance
Product Review
Very knowledgeable staff. Answered all my questions well and provided extra information to make my decisions easy.
Trusted Customer - 9 months ago
Excellent product (albeit expensive), easy application...
Seniors Life Insurance
Product Review
Excellent product (albeit expensive), easy application and great customer service.
Trusted Customer - 9 months ago
Seniorsstaff member was very helpful and patient with...
Seniors Home Insurance
Product Review
Seniorsstaff member was very helpful and patient with me and made sure I understood exactly all the information. I was very happy with the result
Trusted Customer - 9 months ago
Was easy to do and am very happy with the product...
Seniors Car Insurance
Product Review
Was easy to do and am very happy with the product purchased
Trusted Customer - 9 months ago
It was smooth and easy to fill in and a good price for...
Seniors Car Insurance
Product Review
it was smooth and easy to fill in and a good price for over 60s
Trusted Customer - 9 months ago
Great customer service
Seniors Life Insurance
Product Review
Great customer service
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