%
- Over all Percentage 92
- empty 8
Rated /5 from 609358495007 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,0935,8495,007 customer reviews.
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Reviews
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Trusted Customer - a year ago
Application form on home and contents insurance was...
Seniors Home Insurance
Product Review
Cost and ease were my main factors
Service Review
Application form on home and contents insurance was easy to understand.
Trusted Customer - a year ago
The service was excellent and things were explained...
Seniors Life Insurance
Service Review
The service was excellent and things were explained very carefully and I felt comfortable with my decision.
Trusted Customer - a year ago
The salesman i took out the policy with over the phone...
Seniors Life Insurance
Product Review
I have not died yet so how would I know whether the purchase was good, bad or otherwise.
Service Review
The salesman I took out the policy with over the phone was excellent, but when I had a simple query a week later, I hoped to speak with a Seniors Insurance representative on the phone , but instead ended up dealing with a answering service and was listed for a call-back sometime in the next few days. That is very disappointing.
Renate Moellenhoff - a year ago
Website easy to navigate for quote and get in contact...
Seniors Car Insurance
Product Review
Good premium for low kilometer drivers
Service Review
Website easy to navigate for quote and get in contact with
Trusted Customer - a year ago
Highly competitive and lower premiums made switching...
Seniors Car Insurance
Service Review
Highly competitive and lower premiums made switching easy.
Michael Ashman - a year ago
Great,friendly operator on phone,fair prices
Seniors Funeral Insurance
Product Review
Y not????????????????????
Service Review
Great,friendly operator on phone,fair prices
Trusted Customer - a year ago
The staff was friendly and helpfull with my questions....
Seniors Car Insurance
Product Review
Service Review
The staff was friendly and helpfull with my Questions. I have house / contents and car with you and wanted to know if I could combine them into one so that one payment would come out of the bank monthly but your company does not do that like so many others.
Trusted Customer - a year ago
Helpful, professional, courteous and assisted me with...
Seniors Funeral Insurance
Product Review
Because the consultant was helping and ensured I got a policy I could afford while still providing an appropriate cover.
Service Review
Helpful, professional, courteous and assisted me with getting a policy I could afford while still providing the cover I wanted. Thank you.
Trusted Customer - a year ago
Excellent customer service
Seniors Life Insurance
Product Review
Service Review
Excellent customer service
Karen Lynch - a year ago
Straight forward easy to navigate through the website...
Seniors Car Insurance
Product Review
Value for money and competitive prices
Service Review
Straight forward easy to navigate through the website and customer service
Trusted Customer - a year ago
The online process was relatively easy and the premium...
Seniors Landlords Insurance
Product Review
Good value. You are beiing a bit pushy now requiring extra words to my reply. I didn't have to do thios survey. Will not do it again !!
Service Review
The online process was relatively easy and the premium was good value for me.
Trusted Customer - a year ago
This product was exactly what i needed, having looked...
Seniors Home Insurance
Product Review
I JUST DID ABOVE ,SAME REASONS,GOOD PRODUCT GOOOD PRICE
Service Review
this product was exactly what I needed, having looked at other offers ,this was is the one for my needs .And the price affordable for a pensioner.
Koleta Taualai - 2 years ago
I thought she was good representative on behalf of the...
Seniors Term Life Insurance
Service Review
I thought she was good representative on behalf of the Company thanks appreciate and I wish to recommend Australian Seniors to anyone especially families
Wendy Pieters - 2 years ago
Excellent service - answered all my questions...
Seniors Funeral Insurance
Service Review
Excellent service - answered all my questions regarding my insurance, very patient with me and all round great experience. Representative very knowledgeable about the products and no pressure.
Trusted Customer - 2 years ago
Great service to cancel the existing policy
Seniors Car Insurance
Service Review
Great service to cancel the existing policy
Lynette - 2 years ago
I was very happy with the service, the price was great...
Seniors Car Insurance
Service Review
i was very happy with the service, the price was great and the customer service person was very good
Trusted Customer - 2 years ago
Extremely professional and caring, both the customer...
Seniors Home Insurance
Service Review
Extremely professional and caring, both the customer service people Ava and Angelo knew their own areas perfectly, and made my change from another provider very easy.
Trusted Customer - 2 years ago
Service was good although i had a few phone calls to...
Seniors Car Insurance
Service Review
Service was good although I had a few phone calls to clarify points and had to go through the same questions every time. Also neither your quotes, website or contact person told us that your monthly payment included a charge for having monthly debits until I actually queried it - this should be clearly advised up front so customers are aware exactly what they are paying for especially as you are in most cases dealing with aged pensioners and other insurance companies do give the option free of charge. I would have preferred the monthly option but with an additional charge of approx $6 per month ended up choosing the annual option.
Trusted Customer - 2 years ago
Very helpful and professional.
Seniors Home Insurance
Service Review
Very helpful and professional.
Trusted Customer - 2 years ago
Very friendly service.
Seniors Car Insurance
Service Review
Very friendly service.
Trusted Customer - 2 years ago
The service was very good lucus explained and went...
Seniors Home Insurance
Service Review
The service was very good lucus explained and went through all the details in clear English and explained every detail fully I will recommend senior services to my friends .
Trusted Customer - 2 years ago
The man i was speaking to spoke far too quickly and i...
Seniors Home Insurance
Service Review
The man I was speaking to spoke far too quickly and I had to ask him a few times to repeat what he was saying. There was so much background noise as well that it was hard to hear.
Diane Keating - 2 years ago
From the moment i answered my phone, customer service...
Seniors Term Life Insurance
Service Review
From the moment I answered my phone, Customer Service Team Member ZENA had me feeling very comfortable and confident in my choice of Australian Seniors Insurance. She led me through the process with caring and politeness. I felt very confident signing up for a little Life Insurance.
Trusted Customer - 2 years ago
Phone consultant was excellent - patient, clear...
Seniors Home Insurance
Service Review
Phone consultant was excellent - patient, clear explanations and extremely personable.
Trusted Customer - a year ago
Seniors Life Insurance
Product Review
Karen Lynch - a year ago
Value for money and competitive prices
Seniors Car Insurance
Product Review
Value for money and competitive prices
Trusted Customer - a year ago
Good value. you are beiing a bit pushy now requiring...
Seniors Landlords Insurance
Product Review
Good value. You are beiing a bit pushy now requiring extra words to my reply. I didn't have to do thios survey. Will not do it again !!
Trusted Customer - a year ago
I just did above ,same reasons,good product goood price
Seniors Home Insurance
Product Review
I JUST DID ABOVE ,SAME REASONS,GOOD PRODUCT GOOOD PRICE
Bradley Lyons - a year ago
Quick and efficient good to talk too
Seniors Life Insurance
Product Review
Quick and efficient good to talk too
Brian Owens - a year ago
Everything was finalized with minutes paper work came...
Seniors Funeral Insurance
Product Review
Everything was finalized with minutes paper work came through a week later and thanks for the will kit it has been on my mind to organise that
Neville O'brien - a year ago
Price is right. says who?
Seniors Car Insurance
Product Review
price is right. says who?
Trusted Customer - a year ago
Simple online and easy to execute.
Seniors Car Insurance
Product Review
simple online and easy to execute.
Bernard Katchor - a year ago
Cheap covers all info req
Seniors Home Insurance
Product Review
cheap covers all info req
Trusted Customer - a year ago
I am happy with purchase and choices with printed and...
Seniors Life Insurance
Product Review
I am happy with purchase and choices with printed and email confirmation
John Vandy - a year ago
Price, also the consult fitted it to my needs
Seniors Car Insurance
Product Review
Price, also the consult fitted it to my needs
Russell Ruff - a year ago
Seniors Car Insurance
Product Review
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