%
- Over all Percentage 92
- empty 8
Rated /5 from 570855794622 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,7085,5794,622 customer reviews.
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Reviews
1165-1177 of 5708 reviews
1165-1177 of 5579 reviews
1165-1177 of 4622 reviews
Margaret Mcgrath - 2 years ago
Staff were very friendly & helpful , polite ,...
Seniors Funeral Insurance
Product Review
Excellent service friendly staff , polite and helpful and well spoken would highly recommend to anyone who is looking for funeral insurance
Service Review
Staff were very friendly & helpful , polite , courteous answer everything I needed to know would highly recommend to others well fone
Trusted Customer - 2 years ago
The procedure to take out the policy online was simple...
Seniors Home Insurance
Service Review
The procedure to take out the policy online was simple and straight forward. They then rang me whilst I was still online to check if I had any issues.
Sue Johnson - 2 years ago
Easy to use site. very competative prices. customer...
Seniors Landlords Insurance
Product Review
Easy to understand. Competitive prices.
Service Review
Easy to use site. Very competative prices. Customer service were very helpful when l needed questions answered. Highly recommend.
Trudie Harper - 2 years ago
Very nice person and good service
Seniors Term Life Insurance
Service Review
Very nice person and good service
Trusted Customer - 2 years ago
Prompt and accurate, no wavering on what was quoted.
Seniors Home Insurance
Service Review
Prompt and accurate, no wavering on what was quoted.
Brian Stafford - 2 years ago
Clear precise detail, no nonsense or "being pushy"...
Seniors Term Life Insurance
Product Review
Adequate cover for what I need
Service Review
Clear precise detail, no nonsense or "being pushy" trying to promote a dearer alternative to what I wanted.
Trusted Customer - 2 years ago
Great pleasant service. however, position in logan...
Seniors Home Insurance
Product Review
Pleasant helpful service by staff and online experience good.
Service Review
Great pleasant service. However, position in Logan Reserve area not taken into consideration as our home location did not flood.
Trusted Customer - 2 years ago
I was able to speak with a real person who was able to...
Seniors Landlords Insurance
Product Review
Easy to understand policy. Good price.
Service Review
I was able to speak with a real person who was able to discuss my needs and explained things clearly and helpfully.
Trusted Customer - 2 years ago
Their service was wonderful they explain every think...
Seniors Funeral Insurance
Product Review
They are great and really helpful they could not do enough for me .when I am such a dummy when it comes to any think like this thank you
Service Review
Their service was wonderful they explain every think so well and their patience was great
Trusted Customer - 2 years ago
It is a little too soon to comment. my enquiry was...
Seniors Funeral Insurance
Service Review
It is a little too soon to comment. My enquiry was answered but there are some process in the follow-up. Perhaps this is a little premature?
Trusted Customer - 2 years ago
The operator was so helpful. she put me in the right...
Seniors Home Insurance
Product Review
It fits my circumstances for the present
Service Review
The operator was so helpful. She put me in the right direction for my circumstances at present.
Trusted Customer - 2 years ago
Getting quote and finalizing it was straight forward...
Seniors Car Insurance
Product Review
Very satisfactory pricing
Service Review
Getting quote and finalizing it was straight forward and easy
Trusted Customer - 2 years ago
Efficiency in setting us up and constant staying in...
Seniors Term Life Insurance
Service Review
Efficiency in setting us up and constant staying in touch with us
Trusted Customer - 2 years ago
The "agreed value" motor vehicle insurance readily...
Seniors Car Insurance
Service Review
The "agreed value" motor vehicle insurance readily displayed the quantum of that "Agreed Value" which no other quote had done. All of the questions were relevant
Carole Arundell - 2 years ago
The two guys i spoke to were very professional and...
Seniors Home Insurance
Service Review
The two guys I spoke to were very professional and spoke beautifully. At this stage havnt taken up policy waiting to read advantages against NRMA.
Gary Chenhall - 2 years ago
Probally unintentional, the online applications dont...
Seniors Home Insurance
Service Review
Probally unintentional, The online applications dont allow enough flexibility for cases that dont fit the template. In trying to massage box entries to relate to the questions, inevitably they may fail. For example. Insurance is for a full year.(house fire and theft) A noncompliance that may only exist for two weeks in that period can result in failure to gain the policy. Or create enough uncertainty to cancel it. Such a example is university courses where the semester time may create a house unoccupancy period just outside the fine print limits.( even though the house remains fullystocked ,connected to services, receives lawn cutting, visited weekly to collect mails and checked and has operating night security lights). Policy fine print doesnt distinguish ! Add to this Insurance may be sought in June 2022 and university entrance in first semester 2023, may not even occur. Its all very competitive. Its hard to gaze into the future The thought that a highly unlikely claim that the policy makes so crystal clear (on the surface interpretation) will fail, is a problem for new applications It would be welcomed if more refinement of the house vacancy clauses could offer more then "one size fits all". For instance the policy if revised may define the difference between an operating house and one that is sitting empty without furniture or services.
Trusted Customer - 2 years ago
Polite and friendly customer service. clear...
Seniors Home Insurance
Service Review
Polite and friendly customer service. Clear information provided.
Trusted Customer - 2 years ago
On line very easy to follow
Seniors Home Insurance
Service Review
On line very easy to follow
Trusted Customer - 2 years ago
Friendly, polite and informative. knew the product i...
Seniors Home Insurance
Service Review
Friendly, polite and informative. Knew the product I was interested in and were obliging when I needed them to call me back.
Trusted Customer - 2 years ago
Good rates and great customer service from staff you...
Seniors Home Insurance
Service Review
Good rates and great customer service from staff you can communicate easily with and treat you as a Valued Client. Great phone attitude. Well done!
Trusted Customer - 2 years ago
Great customer service good follow up
Seniors Term Life Insurance
Service Review
Great customer service good follow up
Trusted Customer - 2 years ago
Easy to deal with customer service. could understand...
Seniors Car Insurance
Service Review
Easy to deal with customer service. Could understand customer service officers.
George Lim - 2 years ago
I had lodged my claim in november last year and i'm...
Seniors Term Life Insurance
Service Review
I had lodged my claim in November last year and I'm still waiting for the settlement of this claim. The company handling the claim is Hollard Insurance. I had to constantly chasing for the reply to my emails. Their customer service is hopeless. Very disappointing...
Stephen Ball - 2 years ago
My consultant, georgia, was friendly, helpful and...
Seniors Term Life Insurance
Service Review
My consultant, Georgia, was friendly, helpful and understanding. She explained in detail everything about my new policy. She was able to approve my cover on the spot!
Shani Millwood - 2 years ago
Seniors Home Insurance
Product Review
John Grace - 2 years ago
Price of insurance very reasonable even with combined...
Seniors Car Insurance
Product Review
Price of insurance very reasonable even with combined extras.
Keijo Musto - 2 years ago
My situation is a bit out of the ordinary and i had...
Seniors Landlords Insurance
Product Review
My situation is a bit out of the ordinary and I had difficulty in obtaining the cover I needed from other insurers. Australian Seniors were able to provide the right insurance and at a good price.
Trusted Customer - 2 years ago
Good value for money others are over the top with...
Seniors Home Insurance
Product Review
good value for money others are over the top with their charges
Kurt Alexander - 2 years ago
Easy to use portal, and saved $250! what more could i...
Seniors Car Insurance
Product Review
Easy to use portal, and saved $250! What more could I have asked for!
Trusted Customer - 2 years ago
Seniors Car Insurance
Product Review
Adrian Segon - 2 years ago
I was put at ease guided through the funeral plan and...
Seniors Funeral Insurance
Product Review
I was put at ease guided through the funeral plan and was very content with the expertise help I recieved 🙂
Garry Gibson - 2 years ago
Seniors Term Life Insurance
Product Review
Trusted Customer - 2 years ago
No coverage for phones outside of home was a negative
Seniors Home Insurance
Product Review
No coverage for phones outside of home was a negative
Trusted Customer - 2 years ago
Good product and easy to read information so your...
Seniors Term Life Insurance
Product Review
Good product and easy to read information so your decision is easy for you
Trusted Customer - 2 years ago
Purchasing the policy was easy. service to be...
Seniors Home Insurance
Product Review
Purchasing the policy was easy. Service to be evaluated as policy progresses as this is first time with Australian Seniors.
Trusted Customer - 2 years ago
Seniors Car Insurance
Product Review
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