%
- Over all Percentage 92
- empty 8
Rated /5 from 304130232351 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0413,0232,351 customer reviews.
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Reviews
457-469 of 3041 reviews
457-469 of 3023 reviews
457-469 of 2351 reviews
Carol Hills - 7 years ago
Friendly well informed service received over the...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Friendly well informed service received over the phone. Any questions were answer promptly & very clearly.
Trusted Customer - 7 years ago
Yes i would recommend to friends and would use your...
Seniors Funeral Insurance Top Cover
Product Review
The product had everything I was looking for. Hope I don't have to use it for quite a few years yet.
Service Review
Yes I would recommend to friends and would use your company again.The young gentleman, Arli, was 100% customer orientated, knew the product, answered my questions all in all I am and was more than satisfied with my phone call.
Diane Jenkins - 7 years ago
Yes, i would. they were very helpful and kind, and...
Seniors Funeral Insurance Top Cover
Product Review
Because the were very helpful
Service Review
Yes, I would. They were very helpful and kind, and they explained everything very clearly
Leanne Brown - 7 years ago
Very informative
Seniors Funeral Insurance Top Cover
Product Review
Peace of mind and security
Service Review
Very informative
Terrence Phillips - 7 years ago
Was promised a free will kit that i could edit but...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Was promised a free will kit that I could edit but none sent
Doreen Spence - 7 years ago
The young man was very clear and concise. he explained...
Seniors Funeral Insurance Top Cover
Service Review
The young man was very clear and concise. He explained things clearly I would recommend them .
Trusted Customer - 7 years ago
Very helpful and answered all our questions to our...
Seniors Funeral Insurance Top Cover
Service Review
very helpful and answered all our questions to our satisfaction
Trusted Customer - 7 years ago
Easy to deal with and understanding
Seniors Funeral Insurance Top Cover
Product Review
Easy to talk to and understanding
Service Review
Easy to deal with and understanding
Trusted Customer - 7 years ago
Very helpful, choices offered, all information...
Seniors Funeral Insurance Top Cover
Product Review
Not as cheap as competitors but plans are less complicated and straight forward
Service Review
Very helpful, choices offered, all information explained, options provided at my request and clearly explained, polite customer service.
John Crace - 7 years ago
Customer service
Seniors Funeral Insurance Top Cover
Product Review
Excellent service excellent
Service Review
Customer service
KAREN ANN FEATHER - 7 years ago
When they rang to talk about funeral insurance i...
Seniors Funeral Insurance Top Cover
Product Review
I think this new policy will suit my husband and I much better than the old one
Service Review
when they rang to talk about funeral insurance I informed them that I already had some and when they looked it up they discovered that my policy was an old one and they immediately arranged a new policy for me and I'm very happy again now
JOANNA HENDERSON - 7 years ago
How easy this was! the lady i spoke with was friendly...
Seniors Funeral Insurance Top Cover
Product Review
Price never goes up, that’s a bonus! A gift card, excellent! Friendly staff, awesome
Service Review
How easy this was! The lady I spoke with was friendly and very helpful. I would recommend australian seniors insurance based on the price and the rewards and my experience on the phone
Trusted Customer - 7 years ago
It was all made easily understandable, and done...
Seniors Funeral Insurance Top Cover
Service Review
It was all made easily understandable, and done quickly and efficiently.
Julie Sullivan - 7 years ago
They were very helpful thorough and friendly
Seniors Funeral Insurance Top Cover
Service Review
They were very helpful thorough and friendly
Rita Scales - 7 years ago
It was quick, helpful and the young man i spoke with...
Seniors Funeral Insurance Top Cover
Service Review
It was quick, helpful and the young man I spoke with was polite and went through the different amounts of cover and what I could afford.
Trusted Customer - 7 years ago
Clear precise explanation of all aspects and benefits....
Seniors Funeral Insurance Top Cover
Service Review
Clear precise explanation of all aspects and benefits. Extreme patience when I needed more clarity on some points. At no time did I feel pressured to sign up. Courteous female staff member Sophie.
Trusted Customer - 7 years ago
Fast, friendly and efficient.
Seniors Funeral Insurance Top Cover
Service Review
fast, friendly and efficient.
Delija Whalley - 7 years ago
Great friendly very happy well put forward
Seniors Funeral Insurance Top Cover
Service Review
Great friendly very happy well put forward
Trusted Customer - 7 years ago
Excellent patience and easy to understand explanations.
Seniors Funeral Insurance Top Cover
Service Review
Excellent patience and easy to understand explanations.
Julia Vargas - 7 years ago
The experience was interesting. i believe the clarity...
Seniors Funeral Insurance Top Cover
Service Review
The experience was interesting. I believe the clarity and the pace everything was explained was excellent. Also the courtesy of the agent showed his preparation in the matter. Thank you for the patience and clear description of the type of insurance.
Trusted Customer - 7 years ago
Kyle was very friendly and informative and made me...
Seniors Funeral Insurance Top Cover
Service Review
Kyle was very friendly and informative and made me feel comfortable in telling him my circumstances and needs. I hope his reassurances and my confidence in signing up with you is one less worry for my future however long that might be. Thank you
Denis COCHRANE - 7 years ago
In 2013 i took out a $7,000 fixed funeral expences...
Seniors Funeral Insurance Top Cover
Service Review
In 2013 I took out a $7,000 fixed funeral expences cover with you-In april 2018 you sent me a "happy anniversary" letter. Considering everything was fixed in for both parties until my death I could not understand why?. It prompted me to do some figuring, and working on the theory of living to 90 I realised what a bad deal I was on.By switching to "Top Cover" funeral insurance with you on 18May I managed to rescue a bit of the bad deal (assuming the 90yrs aim).While I did manage to secure a waiver of the nil claim in first 12 months (on new policy) the premiums for the the fixed policy are lost and the premiums for the top cover have increased.---In the world of wheels and roundabouts I am feeling only just a little bit better off. P.S. And I had to do a chase up for a copy of the waiver letter on 30 May.
Peter Kershaw - 7 years ago
The service i received was exceptional, the staff...
Seniors Funeral Insurance Top Cover
Service Review
The service I received was exceptional, the staff member (Veronica) clearly explained what all concepts regarding the cover I chose, very well. We have taken travel insurance with the company in the past, will do so again and have and will continue to recommend the organisation.
Elisa Troy - 7 years ago
Kyle was extremely helpful, not pushy!
Seniors Funeral Insurance Top Cover
Service Review
Kyle was extremely helpful, not pushy!
Peter Robinson - 7 years ago
Seem good need to check with other funeral funds
Seniors Funeral Insurance Top Cover
Product Review
seem good need to check with other funeral funds
Henry Isaacs - 7 years ago
Rob changed my mind about my previous insurance.
Seniors Funeral Insurance Essential Cover
Product Review
Rob changed my mind about my previous insurance.
Trusted Customer - 7 years ago
Got what i wanted - ..........
Seniors Funeral Insurance Top Cover
Product Review
Got what I wanted - ..........
Barbara Webb - 7 years ago
Ashley was most helpful and explained all the terms etc
Seniors Funeral Insurance Top Cover
Product Review
Ashley was most helpful and explained all the terms etc
Anne Barnes - 7 years ago
It covers my requirements.
Seniors Funeral Insurance Top Cover
Product Review
It covers my requirements.
Shelly Talbot - 7 years ago
Great options made available
Seniors Funeral Insurance Top Cover
Product Review
Great options Made available
Susan Wattle - 7 years ago
Best deal i have come across
Seniors Funeral Insurance Top Cover
Product Review
Best deal I have come across
Jeanne Parry - 7 years ago
The 1 factor missing was that when this policy reaches...
Seniors Funeral Insurance Top Cover
Product Review
The 1 factor missing was that when this policy reaches its paper value, in premiums, further premiums paid in should then cease, unless the policy holder wants to continue. Does that make sense?
Harry Cassilles - 7 years ago
Ticks all boxes for me gives me peace of mind
Seniors Funeral Insurance Top Cover
Product Review
Ticks all boxes for me Gives me peace of mind
Ray Bensley - 7 years ago
I have one just as good but cheaper
Seniors Funeral Insurance Top Cover
Product Review
I have one just as good but cheaper
Paul Pollock - 7 years ago
Very happy with content and staff member
Seniors Funeral Insurance Top Cover
Product Review
very happy with content and staff member
Darrell Hines - 7 years ago
After a bad experience with another provider, i was...
Seniors Funeral Insurance Top Cover
Product Review
After a bad experience with another provider, I was presently surprised and extremely happy with my purchase.
Cover the people that matter most today
For total peace of mind for your entire family, call our friendly team now. We’re here between 8am and 8pm Monday to Friday on 1300 078 596. You can also request a call-back at a time that suits you.