%
- Over all Percentage 90
- empty 8
Rated /5 from 490490355 Reviews
Australian Seniors Reviews
909090% of our customers are pleased with our products and services out of 490490355 customer reviews.
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Reviews
133-145 of 490 reviews
133-145 of 490 reviews
133-145 of 355 reviews
Trish Parle - 7 years ago
On your website the three levels of insurance cover...
Seniors Pet Insurance
Product Review
Simply because I have not had the need to claim on this policy, time willltell.
Service Review
On your website the three levels of insurance cover had the inclusion ticked and those not included in the cover struck out. There was an additional cover option (for things like Vaccinations etc) listed. On the list for the highest cover (which I bought) had this item ticked as included in the in list of items covered, whilst the other two levels had this item struck out, seeming to indicate that this option was included and the additional fees did not apply to the higher level of insurance. When I queried this, the response really did not do much to clarify the issue. Apart from this the service was good.
Trusted Customer - 7 years ago
No
Seniors Pet Insurance
Product Review
No 123456789987654321goag
Service Review
No
Diane Willard - 7 years ago
I found your representative polite and helpful and the...
Seniors Pet Insurance
Service Review
I found your representative polite and helpful and the information of assistance and would have no hesitation in recommending your service.
Trusted Customer - 7 years ago
The young girl was very clear and polite, but too much...
Seniors Pet Insurance
Service Review
The young girl was very clear and polite, but too much info to absorb for an old person....! Thanks any way.
Stanley Roles - 7 years ago
The quote was prompt as was the follow up telephone...
Seniors Pet Insurance
Service Review
The quote was prompt as was the follow up telephone calls. They were courteous and pleasant; certainly not "pushy". The cover was better than one other that I was leaning towards.
DAVID GUBBELS - 7 years ago
A very friendly consultant who explained everything in...
Seniors Pet Insurance
Product Review
Policy was cheaper than competitors with higher limits on a number of services
Service Review
A very friendly consultant who explained everything in great detail to ensure we fully understood the T&C's. The policy was cheaper than our existing policy with better benefits
Lorraine Baker - 7 years ago
Good service and advice
Seniors Pet Insurance
Product Review
Very good happy with the service
Service Review
Good service and advice
Loris Mavrick - 7 years ago
Abby was very professional and thorough. i felt that...
Seniors Pet Insurance
Service Review
Abby was very professional and thorough. I felt that she explained everything well, and it was a pleasure to do business with her.
Barry Kohn - 7 years ago
Over phone contact was 100%. operator extremely ...
Seniors Pet Insurance
Service Review
Over phone contact was 100%. Operator extremely knowledge and polite
Barry Emmerson - 7 years ago
Service was first class, never pushy, phoned back on...
Seniors Pet Insurance
Product Review
Sales person was always polite, never pushy, patient, and phoned back on time when I asked.
Service Review
Service was first class, never pushy, phoned back on time at my request.
MICHELE REECE - 7 years ago
Very helpful explained everything
Seniors Pet Insurance
Service Review
Very helpful explained everything
Edward Karen - 7 years ago
Service with charlie (original contact) today...
Seniors Pet Insurance
Service Review
Service with Charlie (original contact) today 15/11/17 seemed ok. When the policy came through on email ALL the names were incorrect on it. I called the Phillipines, spoke with Christine, she has taken down all necessary name changes, correct DOB & phone numbers but can't make changes until tomorrow as policy doesn't commence until midnight tonight. She assures me it will be done and I will receive a new policy in due course. Unfortunately this problem hasn't instilled much confidence in me regarding the insurance policy. Please can someone call me regarding this problem. Thank you.
Trish Parle - 7 years ago
On your website the three levels of insurance cover...
Seniors Pet Insurance
Service Review
On your website the three levels of insurance cover had the inclusion ticked and those not included in the cover struck out. There was an additional cover option (for things like Vaccinations etc) listed. On the list for the highest cover (which I bought) had this item ticked as included in the in list of items covered, whilst the other two levels had this item struck out, seeming to indicate that this option was included and the additional fees did not apply to the higher level of insurance. When I queried this, the response really did not do much to clarify the issue. Apart from this the service was good.
Trusted Customer - 7 years ago
No
Seniors Pet Insurance
Service Review
No
Diane Willard - 7 years ago
I found your representative polite and helpful and the...
Seniors Pet Insurance
Service Review
I found your representative polite and helpful and the information of assistance and would have no hesitation in recommending your service.
Trusted Customer - 7 years ago
The young girl was very clear and polite, but too much...
Seniors Pet Insurance
Service Review
The young girl was very clear and polite, but too much info to absorb for an old person....! Thanks any way.
Stanley Roles - 7 years ago
The quote was prompt as was the follow up telephone...
Seniors Pet Insurance
Service Review
The quote was prompt as was the follow up telephone calls. They were courteous and pleasant; certainly not "pushy". The cover was better than one other that I was leaning towards.
DAVID GUBBELS - 7 years ago
A very friendly consultant who explained everything in...
Seniors Pet Insurance
Service Review
A very friendly consultant who explained everything in great detail to ensure we fully understood the T&C's. The policy was cheaper than our existing policy with better benefits
Lorraine Baker - 7 years ago
Good service and advice
Seniors Pet Insurance
Service Review
Good service and advice
Loris Mavrick - 7 years ago
Abby was very professional and thorough. i felt that...
Seniors Pet Insurance
Service Review
Abby was very professional and thorough. I felt that she explained everything well, and it was a pleasure to do business with her.
Barry Kohn - 7 years ago
Over phone contact was 100%. operator extremely ...
Seniors Pet Insurance
Service Review
Over phone contact was 100%. Operator extremely knowledge and polite
Barry Emmerson - 7 years ago
Service was first class, never pushy, phoned back on...
Seniors Pet Insurance
Service Review
Service was first class, never pushy, phoned back on time at my request.
MICHELE REECE - 7 years ago
Very helpful explained everything
Seniors Pet Insurance
Service Review
Very helpful explained everything
Edward Karen - 7 years ago
Service with charlie (original contact) today...
Seniors Pet Insurance
Service Review
Service with Charlie (original contact) today 15/11/17 seemed ok. When the policy came through on email ALL the names were incorrect on it. I called the Phillipines, spoke with Christine, she has taken down all necessary name changes, correct DOB & phone numbers but can't make changes until tomorrow as policy doesn't commence until midnight tonight. She assures me it will be done and I will receive a new policy in due course. Unfortunately this problem hasn't instilled much confidence in me regarding the insurance policy. Please can someone call me regarding this problem. Thank you.
Trusted Customer - 7 years ago
Happy with both my accounts
Seniors Pet Insurance
Product Review
happy with both my accounts
Trusted Customer - 7 years ago
Covers what i need
Seniors Pet Insurance
Product Review
covers what I need
Trusted Customer - 7 years ago
The pet insurer i'm currently with charges a $100...
Seniors Pet Insurance
Product Review
The pet insurer I'm currently with charges a $100 access. So it was time to change
Trusted Customer - 7 years ago
Comparable rates
Seniors Pet Insurance
Product Review
comparable rates
Trusted Customer - 7 years ago
Looks good, at first, new customers need to really ask...
Seniors Pet Insurance
Product Review
Looks good, at first, new customers need to really ask for all the details before agreeing to go ahead.
Trusted Customer - 7 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 7 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 7 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 7 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 7 years ago
At this stage i chose seniors as they gave the best...
Seniors Pet Insurance
Product Review
At this stage I chose Seniors as they gave the best offer for what I was after for my breed of dog.
Trusted Customer - 7 years ago
As above.
Seniors Pet Insurance
Product Review
As above.
Trusted Customer - 7 years ago
Still need to read the details of the policy.
Seniors Pet Insurance
Product Review
Still need to read the details of the policy.
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australian-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.