Reviews

121-133 of 490 reviews

121-133 of 490 reviews

121-133 of 355 reviews

Trusted Customer - 7 years ago

Nick was extremely helpful and very knowledgeable...

Seniors Pet Insurance

Product Review

Very reasonably priced for pensioners

Service Review

Nick was extremely helpful and very knowledgeable about his product


Rated: 5 out of 5

Derek Pugh - 7 years ago

Yes i would recommend them especially being a senior....

Seniors Pet Insurance

Service Review

Yes I would recommend them especially being a senior. Service was very good. Overall very happy.


Rated: 5 out of 5

Nigel Webster - 7 years ago

Knowledgeable, professional and friendly.

Seniors Pet Insurance

Product Review

Comprehensive product which is flexible in delivery.

Service Review

Knowledgeable, professional and friendly.


Rated: 5 out of 5

Trusted Customer - 7 years ago

Helpful over phone, incorrect pets name corrected

Seniors Pet Insurance

Product Review

Great service helpful staff

Service Review

Helpful over phone, incorrect pets name corrected


Rated: 4.5 out of 5

Trusted Customer - 7 years ago

Explained details but basically read off the script -...

Seniors Pet Insurance

Service Review

Explained details but basically read off the script - all such details were available on website. Did not explain the details of claiming very well - found out after I joined - basically you need to get Vet to sign off which could be an issue in a busy practice - putting in an item number and sending receipt should be sufficient like for humans!


Rated: 3 out of 5

Helen Dean - 7 years ago

Nearly all was explained apart from the $300.00 annual...

Seniors Pet Insurance

Product Review

What does the sublimit mean? Do we only get that amount per year fr consultation fees??????

Service Review

Nearly all was explained apart from the $300.00 annual sublimit. Does this mean I can only claim up to that much in consultation fees?


Rated: 4 out of 5

Garry Nicholas - 7 years ago

All good

Seniors Pet Insurance

Service Review

all good


Rated: 5 out of 5

Ian Gates - 7 years ago

We were promised an email containing the policy...

Seniors Pet Insurance

Product Review

Efficient and helpful, but the promised email has NOT arrived!

Service Review

we were promised an email containing the policy statement and this has NOT arrived!


Rated: 2.5 out of 5

Annick Fogg - 7 years ago

The salesperson was very pleasant and helpful,...

Seniors Pet Insurance

Service Review

The salesperson was very pleasant and helpful, answering all my questions


Rated: 5 out of 5

Yvette Stoodley - 7 years ago

The service was very good that your employee gave

Seniors Pet Insurance

Product Review

The cost was about middle to everyone else

Service Review

The service was very good that your employee gave


Rated: 4.5 out of 5

Trusted Customer - 7 years ago

Don't leave your customers on hold forever. ask for...

Seniors Pet Insurance

Product Review

Unsure of how good it actually is when testec

Service Review

Don't leave your customers on hold forever. Ask for their phone numbers and return their calls. Inform people when money cannot be taken from their accounts. I keep asking for the same information and always get completely different answers. I am seriously investigating a different insurance


Rated: 2.5 out of 5

Trusted Customer - 7 years ago

Very friendly and helpful staff member. later i...

Seniors Pet Insurance

Service Review

Very friendly and helpful staff member. Later I realised I had an additional question - does the policy cover public liability? I and rang back to get the answer, which is no. I want to switch from another company, Petplan, but they cover public liability so now I'm not sure whether to switch or not. Maybe insurance companies should be more upfront about whether they cover public liability, which only a few of them do. Also, consumer organisations and comparison websites should include this issue. Aust consumers assn and the 'compare' site I used don't. I think it's a big issue, being sued could be bankrupting, whereas big pet bills would be unlikely to.


Rated: 4 out of 5

Trusted Customer - 7 years ago

Nick was extremely helpful and very knowledgeable...

Seniors Pet Insurance

Service Review

Nick was extremely helpful and very knowledgeable about his product


Rated: 5 out of 5

Derek Pugh - 7 years ago

Yes i would recommend them especially being a senior....

Seniors Pet Insurance

Service Review

Yes I would recommend them especially being a senior. Service was very good. Overall very happy.


Rated: 5 out of 5

Nigel Webster - 7 years ago

Knowledgeable, professional and friendly.

Seniors Pet Insurance

Service Review

Knowledgeable, professional and friendly.


Rated: 5 out of 5

Trusted Customer - 7 years ago

Helpful over phone, incorrect pets name corrected

Seniors Pet Insurance

Service Review

Helpful over phone, incorrect pets name corrected


Rated: 4 out of 5

Trusted Customer - 7 years ago

Explained details but basically read off the script -...

Seniors Pet Insurance

Service Review

Explained details but basically read off the script - all such details were available on website. Did not explain the details of claiming very well - found out after I joined - basically you need to get Vet to sign off which could be an issue in a busy practice - putting in an item number and sending receipt should be sufficient like for humans!


Rated: 3 out of 5

Helen Dean - 7 years ago

Nearly all was explained apart from the $300.00 annual...

Seniors Pet Insurance

Service Review

Nearly all was explained apart from the $300.00 annual sublimit. Does this mean I can only claim up to that much in consultation fees?


Rated: 4 out of 5

Garry Nicholas - 7 years ago

All good

Seniors Pet Insurance

Service Review

all good


Rated: 5 out of 5

Ian Gates - 7 years ago

We were promised an email containing the policy...

Seniors Pet Insurance

Service Review

we were promised an email containing the policy statement and this has NOT arrived!


Rated: 2 out of 5

Annick Fogg - 7 years ago

The salesperson was very pleasant and helpful,...

Seniors Pet Insurance

Service Review

The salesperson was very pleasant and helpful, answering all my questions


Rated: 5 out of 5

Yvette Stoodley - 7 years ago

The service was very good that your employee gave

Seniors Pet Insurance

Service Review

The service was very good that your employee gave


Rated: 5 out of 5

Trusted Customer - 7 years ago

Don't leave your customers on hold forever. ask for...

Seniors Pet Insurance

Service Review

Don't leave your customers on hold forever. Ask for their phone numbers and return their calls. Inform people when money cannot be taken from their accounts. I keep asking for the same information and always get completely different answers. I am seriously investigating a different insurance


Rated: 2 out of 5

Trusted Customer - 7 years ago

Very friendly and helpful staff member. later i...

Seniors Pet Insurance

Service Review

Very friendly and helpful staff member. Later I realised I had an additional question - does the policy cover public liability? I and rang back to get the answer, which is no. I want to switch from another company, Petplan, but they cover public liability so now I'm not sure whether to switch or not. Maybe insurance companies should be more upfront about whether they cover public liability, which only a few of them do. Also, consumer organisations and comparison websites should include this issue. Aust consumers assn and the 'compare' site I used don't. I think it's a big issue, being sued could be bankrupting, whereas big pet bills would be unlikely to.


Rated: 4 out of 5

Yvonne Mason - 7 years ago

Haven't read through it all yet but believe i have...

Seniors Pet Insurance

Product Review

haven't read through it all yet but believe i have what i asked for


Rated: 4 out of 5

Lynette I'anson - 7 years ago

Excellent pricing for same service as other companies

Seniors Pet Insurance

Product Review

Excellent pricing for same service as other companies


Rated: 5 out of 5

Leo Hayes - 7 years ago

You did a good job will see how good though when a ...

Seniors Pet Insurance

Product Review

you did a good job will see how good though when a claim is put in??


Rated: 4 out of 5

Trusted Customer - 7 years ago

Very comparative insurance provided

Seniors Pet Insurance

Product Review

Very comparative insurance provided


Rated: 4 out of 5

Mary Perry - 7 years ago

I hope that when i need to claim on this pet insurance...

Seniors Pet Insurance

Product Review

I hope that when I need to claim on this pet insurance that I will get 5 star treatment.


Rated: 5 out of 5

Robert Clarke - 7 years ago

As i said we will wait to see what happens when i have...

Seniors Pet Insurance

Product Review

as i said we will wait to see what happens when i have to make a claim,like many insurance companies they dont like paying out,but i hope we do not have to make any major claim


Rated: 4 out of 5

Valerie Rose - 7 years ago

More than comparable with other products on the...

Seniors Pet Insurance

Product Review

More than comparable with other products on the market, offering more in annual benefits. Friendly staff swayed the purchase


Rated: 5 out of 5

Monique Cutting - 7 years ago

Cheapest for the same product that is mostly out...

Seniors Pet Insurance

Product Review

Cheapest for the same product that is mostly out there. Have only just aquired this product so have not yet made a claim and have no idea as yet how easy this will be.


Rated: 4 out of 5

Tracey-Lee Love - 7 years ago

Very helpful, went through every thing with me and...

Seniors Pet Insurance

Product Review

Very helpful, went through every thing with me and asked me if I understood happy with insurance.


Rated: 4 out of 5

Theresa Medlock - 7 years ago

The product i purchased covers my puppy for everything...

Seniors Pet Insurance

Product Review

The product I purchased covers my puppy for everything so I can relax knowing she is in good hands and protected.


Rated: 5 out of 5

Frederick Roy Benson - 7 years ago

We can afford to pay for this pet insurance ...

Seniors Pet Insurance

Product Review

We can afford to pay for this pet insurance ...


Rated: 4 out of 5

Trusted Customer - 7 years ago

Seniors Pet Insurance

Product Review


Rated: 5 out of 5

Protect your pet today

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