Reviews

181-193 of 490 reviews

181-193 of 490 reviews

181-193 of 355 reviews

Grant Taylor - 7 years ago

I originally looked at choosi to get some idea about...

Seniors Pet Insurance

Product Review

The cover seems comprehensive but only time will tell if it is a good deal.

Service Review

I originally looked at Choosi to get some idea about pet insurance as I have heard some negative reports about the cost and cover. I then decided on Seniors and the rep was very good in explaining the details so all was decided. My only comment is that I do wonder if the industry has a kind of cartel that influences prices as the agent commissions paid appear to be quite exorbitant whereas more of the premium should go to the underwriters and this would presumbly make premiums cheaper???


Rated: 3.5 out of 5

Trusted Customer - 7 years ago

When initially in contact with the pet insurance,...

Seniors Pet Insurance

Service Review

When initially in contact with the Pet Insurance, information was not forth coming having to ask what was in the policy. Asked if a copy of benefits could be sent but only a generic one could be sent. Once again rang to clarify just what was being offered having made comparisons with other companies. Finalised to purchase Pet insurance but on receipt of documentation found the certificate read male instead of female and date of birth wrong. So once again had to ring to have this changed. While at all times the people I dealt with were polite, it shouldn't be that hard to get answers and have the documentation correct.


Rated: 3 out of 5

Trusted Customer - 7 years ago

They were good and at the moment i am thinking about...

Seniors Pet Insurance

Product Review

At the moment I have dog insurance and I wanted to compare so that I can get the best for less

Service Review

They were good and at the moment I am thinking about my dogs insurance and weather I am paying to much so I will let you know if I need this or not


Rated: 4 out of 5

Jan Berwick - 7 years ago

The man explained everything but i cant remember it...

Seniors Pet Insurance

Product Review

he took his time to explain what was what. I think I have good coverage for my dog

Service Review

The man explained everything but I cant remember it all to much info to take in but he was very helpfull


Rated: 4 out of 5

Susan Moyle - 7 years ago

Polite , freindly and informative

Seniors Pet Insurance

Product Review

Value for money seems to be good coverage

Service Review

Polite , freindly and informative


Rated: 5 out of 5

Trusted Customer - 7 years ago

The young man i spoke with was lovely, knew his...

Seniors Pet Insurance

Product Review

good product .. almost what I was looking for

Service Review

the young man I spoke with was lovely, knew his products and was able to answer my questions easily


Rated: 4 out of 5

JILL MUSTART - 7 years ago

Very helpful in explaining in detail

Seniors Pet Insurance

Service Review

Very helpful in explaining in detail


Rated: 5 out of 5

Yvonne Mason - 7 years ago

Online system wouldn't complete transaction and had to...

Seniors Pet Insurance

Product Review

haven't read through it all yet but believe i have what i asked for

Service Review

online system wouldn't complete transaction and had to phone in to achieve result i wanted. Operator seemed to have trouble understanding and was very long winded when explaining things.


Rated: 3.5 out of 5

Trusted Customer - 7 years ago

Good phone service

Seniors Pet Insurance

Service Review

Good phone service


Rated: 4 out of 5

Lynette I'anson - 7 years ago

Yes i would recomend them lynn explained everything...

Seniors Pet Insurance

Product Review

Excellent pricing for same service as other companies

Service Review

Yes i would recomend them lynn explained everything clearly and answered any questions i had. Response to my enquiry was prompt


Rated: 5 out of 5

Trusted Customer - 7 years ago

Yes :)

Seniors Pet Insurance

Service Review

yes :)


Rated: 5 out of 5

Leo Hayes - 7 years ago

Very prompt service to the point - but the telling of...

Seniors Pet Insurance

Product Review

you did a good job will see how good though when a claim is put in??

Service Review

very prompt service to the point - but the telling of all your rights over the phone was a bit much - just email the information and then get back to applicant after they have read all - regards, leo


Rated: 4 out of 5

Grant Taylor - 7 years ago

I originally looked at choosi to get some idea about...

Seniors Pet Insurance

Service Review

I originally looked at Choosi to get some idea about pet insurance as I have heard some negative reports about the cost and cover. I then decided on Seniors and the rep was very good in explaining the details so all was decided. My only comment is that I do wonder if the industry has a kind of cartel that influences prices as the agent commissions paid appear to be quite exorbitant whereas more of the premium should go to the underwriters and this would presumbly make premiums cheaper???


Rated: 3 out of 5

Trusted Customer - 7 years ago

When initially in contact with the pet insurance,...

Seniors Pet Insurance

Service Review

When initially in contact with the Pet Insurance, information was not forth coming having to ask what was in the policy. Asked if a copy of benefits could be sent but only a generic one could be sent. Once again rang to clarify just what was being offered having made comparisons with other companies. Finalised to purchase Pet insurance but on receipt of documentation found the certificate read male instead of female and date of birth wrong. So once again had to ring to have this changed. While at all times the people I dealt with were polite, it shouldn't be that hard to get answers and have the documentation correct.


Rated: 3 out of 5

Trusted Customer - 7 years ago

They were good and at the moment i am thinking about...

Seniors Pet Insurance

Service Review

They were good and at the moment I am thinking about my dogs insurance and weather I am paying to much so I will let you know if I need this or not


Rated: 4 out of 5

Jan Berwick - 7 years ago

The man explained everything but i cant remember it...

Seniors Pet Insurance

Service Review

The man explained everything but I cant remember it all to much info to take in but he was very helpfull


Rated: 4 out of 5

Susan Moyle - 7 years ago

Polite , freindly and informative

Seniors Pet Insurance

Service Review

Polite , freindly and informative


Rated: 5 out of 5

Trusted Customer - 7 years ago

The young man i spoke with was lovely, knew his...

Seniors Pet Insurance

Service Review

the young man I spoke with was lovely, knew his products and was able to answer my questions easily


Rated: 4 out of 5

JILL MUSTART - 7 years ago

Very helpful in explaining in detail

Seniors Pet Insurance

Service Review

Very helpful in explaining in detail


Rated: 5 out of 5

Yvonne Mason - 7 years ago

Online system wouldn't complete transaction and had to...

Seniors Pet Insurance

Service Review

online system wouldn't complete transaction and had to phone in to achieve result i wanted. Operator seemed to have trouble understanding and was very long winded when explaining things.


Rated: 3 out of 5

Trusted Customer - 7 years ago

Good phone service

Seniors Pet Insurance

Service Review

Good phone service


Rated: 4 out of 5

Lynette I'anson - 7 years ago

Yes i would recomend them lynn explained everything...

Seniors Pet Insurance

Service Review

Yes i would recomend them lynn explained everything clearly and answered any questions i had. Response to my enquiry was prompt


Rated: 5 out of 5

Trusted Customer - 7 years ago

Yes :)

Seniors Pet Insurance

Service Review

yes :)


Rated: 5 out of 5

Leo Hayes - 7 years ago

Very prompt service to the point - but the telling of...

Seniors Pet Insurance

Service Review

very prompt service to the point - but the telling of all your rights over the phone was a bit much - just email the information and then get back to applicant after they have read all - regards, leo


Rated: 4 out of 5

Trusted Customer - 8 years ago

Keeping in mind i have not had to make a claim yet,...

Seniors Pet Insurance

Product Review

Keeping in mind I have not had to make a claim yet, but so far as the product goes it seems to compare reasonably well in price to other companies and covers everything I required.


Rated: 5 out of 5

Trusted Customer - 8 years ago

We are very happy with the cover we have chosen for...

Seniors Pet Insurance

Product Review

we are very happy with the cover we have chosen for our pet, & the person we spoke to was very helpful in explaining what cover was available to suit our needs.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Best value of all competitors

Seniors Pet Insurance

Product Review

Best value of all competitors


Rated: 5 out of 5

Trusted Customer - 8 years ago

A new product for us but initial contact very good.

Seniors Pet Insurance

Product Review

A new product for us but initial contact very good.


Rated: 4 out of 5

Trusted Customer - 8 years ago

Good

Seniors Pet Insurance

Product Review

good


Rated: 4 out of 5

Trusted Customer - 8 years ago

Customer service polite

Seniors Pet Insurance

Product Review

Customer service polite


Rated: 4 out of 5

Trusted Customer - 8 years ago

Like all insurance the insurer hedges their bets, what...

Seniors Pet Insurance

Product Review

Like ALL insurance the insurer hedges their bets, what happened to actually taking a chance?


Rated: 4 out of 5

Trusted Customer - 8 years ago

The young lady went into exact detail regarding what...

Seniors Pet Insurance

Product Review

The young lady went into exact detail regarding what the insurance would cover our puppy Minnie. When I asked a question she didnt know the answer for..she quickly asked her supervisor. At no time was I pressured to join this company for pet insurance.


Rated: 5 out of 5

Trusted Customer - 8 years ago

No excess as with other insurers and is for the life...

Seniors Pet Insurance

Product Review

No excess as with other insurers and is for the life of the animal which is good as others stop cover at 11.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Seniors Pet Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 8 years ago

I was contemplating transferring our other insurance...

Seniors Pet Insurance

Product Review

I was contemplating transferring our other insurance policies as we are nearing retirement but now having experienced the way you deal with settling claims you can be sure I will be telling as many of our family and friends NOT to deal with Seniors insurance.


Rated: 1 out of 5

Trusted Customer - 8 years ago

Very helpful

Seniors Pet Insurance

Product Review

Very helpful


Rated: 5 out of 5

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