Reviews
181-193 of 490 reviews
181-193 of 490 reviews
181-193 of 355 reviews
Grant Taylor - 7 years ago
I originally looked at choosi to get some idea about...
Seniors Pet Insurance
Product Review
The cover seems comprehensive but only time will tell if it is a good deal.
Service Review
I originally looked at Choosi to get some idea about pet insurance as I have heard some negative reports about the cost and cover. I then decided on Seniors and the rep was very good in explaining the details so all was decided. My only comment is that I do wonder if the industry has a kind of cartel that influences prices as the agent commissions paid appear to be quite exorbitant whereas more of the premium should go to the underwriters and this would presumbly make premiums cheaper???
Trusted Customer - 7 years ago
When initially in contact with the pet insurance,...
Seniors Pet Insurance
Service Review
When initially in contact with the Pet Insurance, information was not forth coming having to ask what was in the policy. Asked if a copy of benefits could be sent but only a generic one could be sent. Once again rang to clarify just what was being offered having made comparisons with other companies. Finalised to purchase Pet insurance but on receipt of documentation found the certificate read male instead of female and date of birth wrong. So once again had to ring to have this changed. While at all times the people I dealt with were polite, it shouldn't be that hard to get answers and have the documentation correct.
Trusted Customer - 7 years ago
They were good and at the moment i am thinking about...
Seniors Pet Insurance
Product Review
At the moment I have dog insurance and I wanted to compare so that I can get the best for less
Service Review
They were good and at the moment I am thinking about my dogs insurance and weather I am paying to much so I will let you know if I need this or not
Jan Berwick - 7 years ago
The man explained everything but i cant remember it...
Seniors Pet Insurance
Product Review
he took his time to explain what was what. I think I have good coverage for my dog
Service Review
The man explained everything but I cant remember it all to much info to take in but he was very helpfull
Susan Moyle - 7 years ago
Polite , freindly and informative
Seniors Pet Insurance
Product Review
Value for money seems to be good coverage
Service Review
Polite , freindly and informative
Trusted Customer - 7 years ago
The young man i spoke with was lovely, knew his...
Seniors Pet Insurance
Product Review
good product .. almost what I was looking for
Service Review
the young man I spoke with was lovely, knew his products and was able to answer my questions easily
JILL MUSTART - 7 years ago
Very helpful in explaining in detail
Seniors Pet Insurance
Service Review
Very helpful in explaining in detail
Yvonne Mason - 7 years ago
Online system wouldn't complete transaction and had to...
Seniors Pet Insurance
Product Review
haven't read through it all yet but believe i have what i asked for
Service Review
online system wouldn't complete transaction and had to phone in to achieve result i wanted. Operator seemed to have trouble understanding and was very long winded when explaining things.
Trusted Customer - 7 years ago
Good phone service
Seniors Pet Insurance
Service Review
Good phone service
Lynette I'anson - 7 years ago
Yes i would recomend them lynn explained everything...
Seniors Pet Insurance
Product Review
Excellent pricing for same service as other companies
Service Review
Yes i would recomend them lynn explained everything clearly and answered any questions i had. Response to my enquiry was prompt
Trusted Customer - 7 years ago
Yes :)
Seniors Pet Insurance
Service Review
yes :)
Leo Hayes - 7 years ago
Very prompt service to the point - but the telling of...
Seniors Pet Insurance
Product Review
you did a good job will see how good though when a claim is put in??
Service Review
very prompt service to the point - but the telling of all your rights over the phone was a bit much - just email the information and then get back to applicant after they have read all - regards, leo
Grant Taylor - 7 years ago
I originally looked at choosi to get some idea about...
Seniors Pet Insurance
Service Review
I originally looked at Choosi to get some idea about pet insurance as I have heard some negative reports about the cost and cover. I then decided on Seniors and the rep was very good in explaining the details so all was decided. My only comment is that I do wonder if the industry has a kind of cartel that influences prices as the agent commissions paid appear to be quite exorbitant whereas more of the premium should go to the underwriters and this would presumbly make premiums cheaper???
Trusted Customer - 7 years ago
When initially in contact with the pet insurance,...
Seniors Pet Insurance
Service Review
When initially in contact with the Pet Insurance, information was not forth coming having to ask what was in the policy. Asked if a copy of benefits could be sent but only a generic one could be sent. Once again rang to clarify just what was being offered having made comparisons with other companies. Finalised to purchase Pet insurance but on receipt of documentation found the certificate read male instead of female and date of birth wrong. So once again had to ring to have this changed. While at all times the people I dealt with were polite, it shouldn't be that hard to get answers and have the documentation correct.
Trusted Customer - 7 years ago
They were good and at the moment i am thinking about...
Seniors Pet Insurance
Service Review
They were good and at the moment I am thinking about my dogs insurance and weather I am paying to much so I will let you know if I need this or not
Jan Berwick - 7 years ago
The man explained everything but i cant remember it...
Seniors Pet Insurance
Service Review
The man explained everything but I cant remember it all to much info to take in but he was very helpfull
Susan Moyle - 7 years ago
Polite , freindly and informative
Seniors Pet Insurance
Service Review
Polite , freindly and informative
Trusted Customer - 7 years ago
The young man i spoke with was lovely, knew his...
Seniors Pet Insurance
Service Review
the young man I spoke with was lovely, knew his products and was able to answer my questions easily
JILL MUSTART - 7 years ago
Very helpful in explaining in detail
Seniors Pet Insurance
Service Review
Very helpful in explaining in detail
Yvonne Mason - 7 years ago
Online system wouldn't complete transaction and had to...
Seniors Pet Insurance
Service Review
online system wouldn't complete transaction and had to phone in to achieve result i wanted. Operator seemed to have trouble understanding and was very long winded when explaining things.
Trusted Customer - 7 years ago
Good phone service
Seniors Pet Insurance
Service Review
Good phone service
Lynette I'anson - 7 years ago
Yes i would recomend them lynn explained everything...
Seniors Pet Insurance
Service Review
Yes i would recomend them lynn explained everything clearly and answered any questions i had. Response to my enquiry was prompt
Trusted Customer - 7 years ago
Yes :)
Seniors Pet Insurance
Service Review
yes :)
Leo Hayes - 7 years ago
Very prompt service to the point - but the telling of...
Seniors Pet Insurance
Service Review
very prompt service to the point - but the telling of all your rights over the phone was a bit much - just email the information and then get back to applicant after they have read all - regards, leo
Trusted Customer - 8 years ago
Keeping in mind i have not had to make a claim yet,...
Seniors Pet Insurance
Product Review
Keeping in mind I have not had to make a claim yet, but so far as the product goes it seems to compare reasonably well in price to other companies and covers everything I required.
Trusted Customer - 8 years ago
We are very happy with the cover we have chosen for...
Seniors Pet Insurance
Product Review
we are very happy with the cover we have chosen for our pet, & the person we spoke to was very helpful in explaining what cover was available to suit our needs.
Trusted Customer - 8 years ago
Best value of all competitors
Seniors Pet Insurance
Product Review
Best value of all competitors
Trusted Customer - 8 years ago
A new product for us but initial contact very good.
Seniors Pet Insurance
Product Review
A new product for us but initial contact very good.
Trusted Customer - 8 years ago
Good
Seniors Pet Insurance
Product Review
good
Trusted Customer - 8 years ago
Customer service polite
Seniors Pet Insurance
Product Review
Customer service polite
Trusted Customer - 8 years ago
Like all insurance the insurer hedges their bets, what...
Seniors Pet Insurance
Product Review
Like ALL insurance the insurer hedges their bets, what happened to actually taking a chance?
Trusted Customer - 8 years ago
The young lady went into exact detail regarding what...
Seniors Pet Insurance
Product Review
The young lady went into exact detail regarding what the insurance would cover our puppy Minnie. When I asked a question she didnt know the answer for..she quickly asked her supervisor. At no time was I pressured to join this company for pet insurance.
Trusted Customer - 8 years ago
No excess as with other insurers and is for the life...
Seniors Pet Insurance
Product Review
No excess as with other insurers and is for the life of the animal which is good as others stop cover at 11.
Trusted Customer - 8 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 8 years ago
I was contemplating transferring our other insurance...
Seniors Pet Insurance
Product Review
I was contemplating transferring our other insurance policies as we are nearing retirement but now having experienced the way you deal with settling claims you can be sure I will be telling as many of our family and friends NOT to deal with Seniors insurance.
Trusted Customer - 8 years ago
Very helpful
Seniors Pet Insurance
Product Review
Very helpful
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