%
- Over all Percentage 92
- empty 8
Rated /5 from 570455774618 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,7045,5774,618 customer reviews.
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Reviews
217-229 of 5704 reviews
217-229 of 5577 reviews
217-229 of 4618 reviews
Warwick Bourke - 3 months ago
Great service, very knowledgeable ...
Seniors Car Insurance
Product Review
Great customer service and a reasonable price quoted. I haven't decided whether I will take a policy yet. Still shopping around.
Service Review
Great service, very knowledgeable representative. I'm still undecided and shopping around for the best price.
Trusted Customer - 3 months ago
Bit confused ive all ready filled it out
Seniors Life Insurance
Product Review
Hi i was pleased with the process of my life insurance that i done . The person that helped me was very helpful polite .he spoke very clearly. Im very happy
Service Review
Bit confused ive all ready filled it out
Craig Bellinger - 3 months ago
Seniors Car Insurance
Product Review
Seems to be good value for money Easy to set up online.
Trusted Customer - 3 months ago
Below expectations. understanding of service level of...
Seniors Car Insurance
Product Review
Competitive quote. Still waiting on confirmation paperwork. Also went for roadside assist but found this very difficult to get specific information i required. All I obtained thru Australian seniors when I rang was exactly what I had already read. Surely when you sell a policy you would know all the details. Time will tell if its right for me. Will have no issue with switching providers if not a good experience
Service Review
Below expectations. Understanding of service level of roadside assist poor
Michael Perez - 3 months ago
Recommend everyone give them a call you won't be...
Seniors Life Insurance
Product Review
Excellent upfront service recommend seniors give them a call you won't be disappointed...
Service Review
Recommend everyone give them a call you won't be disappointed
Steven Cassell - 4 months ago
Excellent service, fast friendly, helpful and...
Seniors Car Insurance
Product Review
I was greeted by a friendly helpful consultant, who was easy to understand, and explained everything simply but in detail. Set up my policy in less than 10 minutes with affordable monthly premiums.
Service Review
Excellent service, fast friendly, helpful and efficient.
Trusted Customer - 4 months ago
Brilliant
Seniors Home Insurance
Product Review
Value for money, very pleasant, helpful & patient staff.
Service Review
Brilliant
Trusted Customer - 4 months ago
Very good
Seniors Car Insurance
Product Review
Very pleasant team member who was polite and took the time to explain the policy and what I was getting for my money. This assured me that Seniors Insurance was the right people to go with.
Service Review
Very good
Philip Brown - 4 months ago
I already have.
Seniors Home Insurance
Product Review
Very good service from Brian and it was a nice surprise to talk to someone that we could understand. (increase his salary!!!!!) We saved a considerable sum by taking out insurance with you. We were with our previous one for 20yrs but the premiums went sky high. So much for brand loyalty!!!!
Service Review
I already have.
Trusted Customer - 4 months ago
Great quick service
Seniors Car Insurance
Product Review
Great easy very helpful alot cheaper very simple and month or anual payments
Service Review
Great quick service
Trusted Customer - 4 months ago
Poor. ill-informed staff. systems that didn't work...
Seniors Home Insurance
Product Review
Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote details if any alterations were made and nobody I spoke with could help with that. Inaccurate emails that seemed to be auto-generated but made little sense. I finally went ahead and renewed but it was a close call and next year I may just find another provider with systems more reliable and better informed customer-facing staff.
Service Review
Poor. Ill-informed staff. Systems that didn't work (like retrieving a previous quote).
Shane Middleton - 4 months ago
Used the online process went very smooth no...
Seniors Home Insurance
Product Review
Pricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 years from previous insurance for a tree fall 10 years ago and this year they increased my premium by 42% so I changed insurance companies. Hopefully this company treats there customers better. Online worked really easy and simple didnt come across any issues and not overly complicated. So far very happy.
Service Review
used the online process went very smooth no complaints. Easy to fill out and didn't take long at all. Easy to know cost as it updates cost if you change anything instantly. So no waiting for quotes to come back.
Derek Nay - 6 months ago
Excellent feed back and knowledge from the gentleman i...
Seniors Life Insurance
Service Review
Excellent feed back and knowledge from the gentleman I talked to.
Trusted Customer - 6 months ago
Excellent one quick reply.
Seniors Car Insurance
Service Review
Excellent one quick reply.
Trusted Customer - 6 months ago
Excellent
Seniors Life Insurance
Service Review
excellent
Jane Lawton - 6 months ago
I left my other insurance company because to get a...
Seniors Home Insurance
Service Review
I left my other insurance company because to get a question answered it took me over 2 hours on the phone. Australian Seniors answered the phone with a person within minutes.
Trusted Customer - 6 months ago
Excellent service from this company.
Seniors Life Insurance
Service Review
Excellent service from this company.
Trusted Customer - 6 months ago
As previous .. the computer did a good job, your email...
Seniors Car Insurance
Service Review
As previous .. the computer did a good job, your email people did a **** job.
Trusted Customer - 6 months ago
Very good service
Seniors Life Insurance
Service Review
Very good service
Trusted Customer - 6 months ago
Very happy.
Seniors Life Insurance
Service Review
Very happy.
Trusted Customer - 6 months ago
Very good service. thank you.
Seniors Life Insurance
Service Review
Very good service. Thank You.
Gayner Buckley - 6 months ago
Excellent
Seniors Home Insurance
Service Review
Excellent
Lynn Ena Harkess - 6 months ago
I was very happy with the customer service officer...
Seniors Funeral Insurance
Service Review
I was very happy with the Customer Service Officer friendly and very clear with all I had asked.
Trusted Customer - 6 months ago
No problems
Seniors Home Insurance
Service Review
No problems
Warwick Bourke - 3 months ago
Great customer service and a reasonable price...
Seniors Car Insurance
Product Review
Great customer service and a reasonable price quoted. I haven't decided whether I will take a policy yet. Still shopping around.
Trusted Customer - 3 months ago
Hi i was pleased with the process of my life insurance...
Seniors Life Insurance
Product Review
Hi i was pleased with the process of my life insurance that i done . The person that helped me was very helpful polite .he spoke very clearly. Im very happy
Craig Bellinger - 3 months ago
Seems to be good value for money easy to set up...
Seniors Car Insurance
Product Review
Seems to be good value for money Easy to set up online.
Trusted Customer - 3 months ago
Competitive quote. still waiting on confirmation...
Seniors Car Insurance
Product Review
Competitive quote. Still waiting on confirmation paperwork. Also went for roadside assist but found this very difficult to get specific information i required. All I obtained thru Australian seniors when I rang was exactly what I had already read. Surely when you sell a policy you would know all the details. Time will tell if its right for me. Will have no issue with switching providers if not a good experience
Michael Perez - 3 months ago
Excellent upfront service recommend seniors give them...
Seniors Life Insurance
Product Review
Excellent upfront service recommend seniors give them a call you won't be disappointed...
Steven Cassell - 4 months ago
I was greeted by a friendly helpful consultant, who...
Seniors Car Insurance
Product Review
I was greeted by a friendly helpful consultant, who was easy to understand, and explained everything simply but in detail. Set up my policy in less than 10 minutes with affordable monthly premiums.
Trusted Customer - 4 months ago
Value for money, very pleasant, helpful & patient...
Seniors Home Insurance
Product Review
Value for money, very pleasant, helpful & patient staff.
Trusted Customer - 4 months ago
Very pleasant team member who was polite and took the...
Seniors Car Insurance
Product Review
Very pleasant team member who was polite and took the time to explain the policy and what I was getting for my money. This assured me that Seniors Insurance was the right people to go with.
Philip Brown - 4 months ago
Very good service from brian and it was a nice...
Seniors Home Insurance
Product Review
Very good service from Brian and it was a nice surprise to talk to someone that we could understand. (increase his salary!!!!!) We saved a considerable sum by taking out insurance with you. We were with our previous one for 20yrs but the premiums went sky high. So much for brand loyalty!!!!
Trusted Customer - 4 months ago
Great easy very helpful alot cheaper very simple and...
Seniors Car Insurance
Product Review
Great easy very helpful alot cheaper very simple and month or anual payments
Trusted Customer - 4 months ago
Continual difficulties in getting any explanation from...
Seniors Home Insurance
Product Review
Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote details if any alterations were made and nobody I spoke with could help with that. Inaccurate emails that seemed to be auto-generated but made little sense. I finally went ahead and renewed but it was a close call and next year I may just find another provider with systems more reliable and better informed customer-facing staff.
Shane Middleton - 4 months ago
Pricing seems to offer good value, new to them so have...
Seniors Home Insurance
Product Review
Pricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 years from previous insurance for a tree fall 10 years ago and this year they increased my premium by 42% so I changed insurance companies. Hopefully this company treats there customers better. Online worked really easy and simple didnt come across any issues and not overly complicated. So far very happy.
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