%
- Over all Percentage 92
- empty 8
Rated /5 from 571355804627 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,7135,5804,627 customer reviews.
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Reviews
2593-2605 of 5713 reviews
2593-2605 of 5580 reviews
2593-2605 of 4627 reviews
Treena Evans - 6 years ago
Explained the policy well. helpful .
Seniors Pet Insurance
Product Review
good value for money. Covered the things that I want in pet insurance
Service Review
explained the policy well. helpful .
Denise Kerr - 6 years ago
I only contacted "seniors insurance " online for a...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
I only contacted "Seniors Insurance " online for a quote within seconds of dulling out the form online I received a call from a young man from Seniors Insurance wanting to sign me up I did not get a chance to speak, he spoke so quickly I could not get a word in and before I knew it he had me signed up, and I was only wanting a quote, I was very pleased to learn that I have a 30 day cooling off period as I can weigh my options, as one thing I disagree on, is that you automatically assume that because someone goes on line to get a quote for Insurance that it is a Sale and I can assure you because of this assumption I will not be purchasing Seniors Insurance in this case as this is pressure selling and I totally disagree with this form of selling, as a Sales Consultant myself for about 30 years I abhor pressure selling, I have never done it and I do not like being pressured into signing up for something before fully considering my options.
Trusted Customer - 6 years ago
Kyle explained most things very well
Seniors Funeral Insurance Essential Cover
Product Review
It appears to be a reasonable cost for what I am after. It is not the cheapest I have looked at, but I think it meets my needs
Service Review
Kyle explained most things very well
Keith Mcdougall - 6 years ago
Just a great company to be with
Seniors Funeral Insurance Top Cover
Product Review
They are great to be with
Service Review
Just a great company to be with
ROBBIE WALKER - 6 years ago
Yes i would recommend. staff member was pleasant and...
Seniors Funeral Insurance Top Cover
Service Review
Yes i would recommend. Staff member was pleasant and understanding. Was not at all pushy.
Peter Turner - 6 years ago
I signed up with australian seniors funeral insurance...
Seniors Funeral Insurance Top Cover
Product Review
Same as Real Insurance which I thougt I was purchasing
Service Review
I signed up with Australian Seniors Funeral Insurance thinking I was purchasing a product from 'Real Insurance'. I rang a phone number listed on the Real Insurance website and the call centre put me through to your company instead without my knowledge. Not happy. I am cancelling the policies but finding it more difficult to cancel than it was to sign up as the cancellations officers are too busy to talk to me and are scheduling a call back that I haven't recieved within 24 hours as promised.
Kerry Searle - 6 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Rodney Stapleton - 6 years ago
Yes i would, nice to spe
Seniors Funeral Insurance Top Cover
Service Review
Yes i would, nice to spe
Kerry Jones - 6 years ago
Yes
Seniors Funeral Insurance Essential Cover
Product Review
I received excellent customer service with good advice & information
Service Review
Yes
Kathryn Wilson - 6 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 6 years ago
Excellent customer service,helpful, they work with you...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Excellent customer service,helpful, they work with you to get the right insurance Thanks
Trusted Customer - 6 years ago
Yes.
Seniors Funeral Insurance Top Cover
Product Review
Suits my needs perfectly. Nothing hidden. Well explained by service representative.
Service Review
Yes.
Johannes Van Sleeuwen - 7 years ago
Stafff effeminacy polite and good manners
Seniors Funeral Insurance Top Cover
Service Review
Stafff Effeminacy polite and good manners
ANN ROWE - 7 years ago
It was very professional and informative
Seniors Funeral Insurance Top Cover
Service Review
It was very professional and informative
Peta East - 7 years ago
Very straight forward on the phone and friendly
Seniors Pet Insurance
Service Review
Very straight forward on the phone and friendly
Antony Kever - 7 years ago
Just a load off my mind prompt service friendly staff
Seniors Funeral Insurance Top Cover
Service Review
Just a load off my mind prompt service friendly staff
Caroline Black - 7 years ago
You can tell your sales reps to stop pushing people...
Seniors Funeral Insurance Top Cover
Service Review
You can tell your sales reps to stop pushing people into policies they don't want. I feel bullied and cheated
Lynette James - 7 years ago
Your customer service person, jake, was extremely...
Seniors Funeral Insurance Top Cover
Service Review
Your customer service person, Jake, was extremely patient, very clear, and well informed. He took the time to understand what I needed and was not at all "pushy". I appreciated the fact that he let your policy sell itself. Overall he made what could have been a daunting task a satisfying experience. You should investigate "cloning" him.....or, at least make sure he can train newer staff. ( I was a customer service officer for many years, Jake is one of the best to whom I have ever spoken.)
Trusted Customer - 7 years ago
It’s already very good.
Seniors Funeral Insurance Top Cover
Service Review
It’s already very good.
Ron Randal - 7 years ago
The operator i spoke with was very cheerful and...
Seniors Funeral Insurance Top Cover
Service Review
The operator I spoke with was very cheerful and explained everything that I asked with expertise. Good Job
Marie Marshall - 7 years ago
They explained everything in exactly words i...
Seniors Funeral Insurance Top Cover
Service Review
They explained everything in exactly words I understood, was so pleasant.
Trusted Customer - 7 years ago
Tim was wonderful and very through in explaining the...
Seniors Funeral Insurance Top Cover
Service Review
Tim was wonderful and very through in explaining the product and was happy to purchase
Carolyn Collis - 7 years ago
Friendly operator who knew the product well and...
Seniors Funeral Insurance Top Cover
Service Review
Friendly operator who knew the product well and explained the benefits well.
Roger Macgowan - 7 years ago
..
Seniors Funeral Insurance Top Cover
Service Review
..
John Coleman - 7 years ago
Just what i was looking for with fair benefits and...
Seniors Funeral Insurance Top Cover
Product Review
Just what I was looking for with fair benefits and options.
Trusted Customer - 7 years ago
Still considering - policy looks good compared to...
Seniors Funeral Insurance Top Cover
Product Review
Still considering - policy looks good compared to others at this stage
Marie Sainsbury - 7 years ago
Representative explained clearly the product.
Seniors Pet Insurance
Product Review
Representative explained clearly the product.
Robert Hinchcliffe - 7 years ago
Good value for money and great plan
Seniors Funeral Insurance Top Cover
Product Review
Good Value for money and great plan
Wendy Bidmead - 7 years ago
It is more expensive than what i have already
Seniors Funeral Insurance Top Cover
Product Review
it is more expensive than what I have already
Sherree Mutu - 7 years ago
My purchase suited my needs , got good information as...
Seniors Funeral Insurance Top Cover
Product Review
My purchase suited my needs , got good information as to this purchase being right for me.
Sandy Muir - 7 years ago
Very happy glad i am with senior insurance thankyou
Seniors Funeral Insurance Top Cover
Product Review
very happy glad I am with senior insurance thankyou
Trusted Customer - 7 years ago
I have already told you in the first question
Seniors Funeral Insurance Top Cover
Product Review
I have already told you in the first question
Cheryl Greathead - 7 years ago
Perfect product for my age group
Seniors Funeral Insurance Top Cover
Product Review
Perfect product for my age group
Trusted Customer - 7 years ago
Good product compared to many others
Seniors Pet Insurance
Product Review
good product compared to many others
Ursula Krejci - 7 years ago
Suitable for my needs. staff friendly, patient and...
Seniors Funeral Insurance Top Cover
Product Review
Suitable for my needs. Staff friendly, patient and helpful
John Karamitakis - 7 years ago
You could have it a bit lower in price.
Seniors Funeral Insurance Top Cover
Product Review
You could have it a bit lower in price.
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