%
- Over all Percentage 92
- empty 8
Rated /5 from 570655774620 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,7065,5774,620 customer reviews.
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Reviews
5029-5041 of 5706 reviews
5029-5041 of 5577 reviews
5041-5041 of 4620 reviews
Trusted Customer - 8 years ago
Service ok nothing seen yet so cant comment. maybe you...
Senior Funeral Insurance Plus
Service Review
Service ok nothing seen yet so cant comment. Maybe you should wsit a week before sendi g thus out so people will have received all paperwork from you and seen what they're covered for. Its very h as rd to remember everything you are told on the phone and your webdite doesnt slwsys have everything you need to know. I thought you wouldve been replying to me by message not by phone which is hiw i wouldve pregerred it so i could look things over before being contacted by phone. Its not aleays convjent to take a lengthy call like rhat and to give personal info out when your in a shopping centre as happenex when i had missed your call and returned it not realizing i was going to have to commit there and then and give out my info. Persinslly i eouldve preferred to be given my quote by email then cintact you when i had had time to go thru it i stead of being hit headd on and end up taking it out when not sure if it was right fir me or not.
Trusted Customer - 8 years ago
Ari, my consultant was extremely helpful and...
Seniors Pet Insurance
Service Review
Ari, my consultant was extremely helpful and informative.
Trusted Customer - 8 years ago
Ivan provided me with lots of information and was very...
Seniors Pet Insurance
Product Review
Appears to be good value for money
Service Review
Ivan provided me with lots of information and was very helpful
Trusted Customer - 8 years ago
Kirk was very professional
Seniors Pet Insurance
Product Review
Kirk was very professional. Thank you.
Service Review
Kirk was very professional
Trusted Customer - 8 years ago
Kirk was very professional and did not press me to buy...
Senior Funeral Insurance Plus
Product Review
Kirk was very professional in all aspects of the phone call.
Service Review
Kirk was very professional and did not press me to buy things I did not want.
Trusted Customer - 8 years ago
Customer service was good
Senior Funeral Insurance Plus
Service Review
Customer Service was good
Trusted Customer - 8 years ago
I found the service provided excellent
Senior Funeral Insurance Plus
Product Review
Service Review
I found the service provided excellent
Trusted Customer - 8 years ago
The operator was very good at explaining the policy...
Senior Funeral Insurance Plus
Product Review
Nice to know that my policy will stay the same amount and not keep going up.
Service Review
The operator was very good at explaining the policy and friendly yet professional.
Trusted Customer - 8 years ago
Very friendly and helpful on the phone explained...
Senior Funeral Insurance Plus
Product Review
Very good coverage for what I want
Service Review
Very friendly and helpful on the phone explained things very well
Trusted Customer - 8 years ago
I have tried to email quite you a few times now, but...
Seniors Pet Insurance
Service Review
I have tried to email quite you a few times now, BUT each time my message was "BOUNCED BACK" as undeliverable (TO YOUR EMAIL ADDRESS) ... which even infuriated me more, given the reason for my email on PET INSURANCE! So I have copied my email below AND hope someone will read this AND then respond to me quickly!! So far, I AM NOT IMPRESSED at all!! Hans Wynen.
Trusted Customer - 8 years ago
Very helpful and pleasant
Senior Funeral Insurance Plus
Product Review
Perfect for what I need
Service Review
Very Helpful and pleasant
Trusted Customer - 8 years ago
The service provided by your staff member (sophie) was...
Seniors Pet Insurance
Service Review
the service provided by your staff member (Sophie) was excellent - she gave me time to discuss the product with my partner, and called back regularly to firstly, answer our questions, and then to confirm our insurance details
Trusted Customer - 8 years ago
Great... my customer service operater was wonderful,...
Australian Seniors Final Expenses Insurance (Level + 5%)
Service Review
Great... My Customer Service Operater was wonderful, very helpful and very nice.
Trusted Customer - 8 years ago
Christie rang and confirmed my enquiry, then followed...
Seniors Pet Insurance
Service Review
Christie rang and confirmed my enquiry, then followed up with information that suited me.
Trusted Customer - 8 years ago
Everything explained in great detail and not too hard...
Senior Funeral Insurance Plus
Service Review
Everything explained in great detail and not too hard to follow
Trusted Customer - 8 years ago
Very helpful sales people
Australian Seniors Final Expenses Insurance
Service Review
Very helpful sales people
Trusted Customer - 8 years ago
Staff very helpful & explained things clearly
Senior Funeral Insurance Plus
Service Review
staff very helpful & explained things clearly
Trusted Customer - 8 years ago
Friendly lady, helpful, knew her product.
Senior Funeral Insurance Plus
Service Review
Friendly lady, helpful, knew her product.
Trusted Customer - 8 years ago
Very helpful and informative.
Seniors Pet Insurance
Service Review
Very helpful and informative.
Trusted Customer - 8 years ago
Tara was very nice on the phone
Seniors Pet Insurance
Service Review
tara was very nice on the phone
Trusted Customer - 8 years ago
Very efficient consultant (ziad) explained all ...
Senior Funeral Insurance Plus
Service Review
Very efficient consultant (Ziad) explained all details very clearly
Trusted Customer - 8 years ago
Very professional customer service.
Seniors Pet Insurance
Service Review
Very professional Customer Service.
Trusted Customer - 8 years ago
When the qualifying company rings they should check to...
Senior Funeral Insurance Plus
Service Review
When the qualifying company rings they should check to see they are not interrupting someone first.
Trusted Customer - 8 years ago
Matthew served me over the phone. i told him why i...
Senior Funeral Insurance Plus
Service Review
Matthew served me over the phone. I told him why I wanted funeral cover. I had not really thought about funeral cover until this year April I received a phone call from South Africa telling me that my last direct living relative, my sister, was killed in a freak motor bike accident. Matthew was very compationate and I told him that could of been me as I also ride a motor bike. I found Matthew to be helpful and instead of me listening to a computerized voice reading all the info about the policy, instead your company had a human (Matthew) read it out for me. He made sure I was to let him know if I didn't understand anything and he explained and answered all my questions which made me feel at ease and so I signed up straight away. I felt comfortable about choosing a policy based on how helpful Matthew was and how he made me feel about having a policy with your company. So I say THANK YOU MATTHEW !!!!!!!
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