%
- Over all Percentage 92
- empty 8
Rated /5 from 570655774620 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,7065,5774,620 customer reviews.
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Reviews
5161-5173 of 5706 reviews
5161-5173 of 5577 reviews
5173-5173 of 4620 reviews
Trusted Customer - 8 years ago
Very helpful sales people
Australian Seniors Final Expenses Insurance
Product Review
It's good to know you can up date later and there are choices.
Service Review
Very helpful sales people
Trusted Customer - 8 years ago
Staff very helpful & explained things clearly
Senior Funeral Insurance Plus
Product Review
good price for my request so im happy with result
Service Review
staff very helpful & explained things clearly
Trusted Customer - 8 years ago
Friendly lady, helpful, knew her product.
Senior Funeral Insurance Plus
Product Review
Reasonable price for policy, plenty of options for different amounts of benefit.
Service Review
Friendly lady, helpful, knew her product.
Trusted Customer - 8 years ago
Very helpful and informative.
Seniors Pet Insurance
Product Review
Comparable.
Service Review
Very helpful and informative.
Trusted Customer - 8 years ago
Tara was very nice on the phone
Seniors Pet Insurance
Service Review
tara was very nice on the phone
Trusted Customer - 8 years ago
Very efficient consultant (ziad) explained all ...
Senior Funeral Insurance Plus
Product Review
The $10,000 Funeral Policy is what I was interested in
Service Review
Very efficient consultant (Ziad) explained all details very clearly
Trusted Customer - 8 years ago
Very professional customer service.
Seniors Pet Insurance
Product Review
Only $1 difference in the monthly premium between ASIA and RSPCA. I am going to stay with RSPCA as that dollar could go towards helping them with their finances. I was impressed with your customer service though.
Service Review
Very professional Customer Service.
Trusted Customer - 8 years ago
When the qualifying company rings they should check to...
Senior Funeral Insurance Plus
Product Review
Service Review
When the qualifying company rings they should check to see they are not interrupting someone first.
Trusted Customer - 8 years ago
Matthew served me over the phone. i told him why i...
Senior Funeral Insurance Plus
Product Review
Your product (funeral cover) was by far the best offer I had found at the time when I was looking around with other companies. The fact that you provided me with a Will was of great help, whereas other companies wanted to reward me with gifts such as a blender/juicer, (I already owned one) OR a Tablet which I would not need or use (I had a very good laptop) OR I could selet a watch that one would use during intensive training programs (Which I feel I would really not use at my age and already owned a monitor style watch.) I was more interested that your company provided me with a policy that would credit me after 5 years. I would not have my payments go up over a period of time but instead they would come down. I was also happy to hear that if I were to pass away from an accident that my children would receive the $10 000.00 that I have as my funeral policy BUT on top of that my payments would increase leaving my children with 30 000.00 to cover my funeral and any outstanding accounts that would need to be paid. That was very comforting to know and having a free gift such as a Will sounded sensible considering I was in need of a FUNERAL POLICY and now I would be able to complete MY WILL KIT so when I pass away everything will be in my Will kit which was by far much better than having a blender. As far as my policy goes, I feel very happy knowing my children will have everything they need at the time of my passing. Matthew did not "SELL" your policy, instead he advised me and at all times he made sure I was happy with the policy and making sure that I was at all times happy with the policy that I bought. I would like to take this opportunity to thank you for giving me peace of mind that my now new funeral policy will help my children when the time comes for me to pass on and they will have all the information to help them through a very hard time in their lives. So when the day comes, I pray not to soon, I know that the most important people in my life will be well cared for. Thank You..... Chery Esterhuyzen
Service Review
Matthew served me over the phone. I told him why I wanted funeral cover. I had not really thought about funeral cover until this year April I received a phone call from South Africa telling me that my last direct living relative, my sister, was killed in a freak motor bike accident. Matthew was very compationate and I told him that could of been me as I also ride a motor bike. I found Matthew to be helpful and instead of me listening to a computerized voice reading all the info about the policy, instead your company had a human (Matthew) read it out for me. He made sure I was to let him know if I didn't understand anything and he explained and answered all my questions which made me feel at ease and so I signed up straight away. I felt comfortable about choosing a policy based on how helpful Matthew was and how he made me feel about having a policy with your company. So I say THANK YOU MATTHEW !!!!!!!
Trusted Customer - 8 years ago
Young chap was very patient and helpful. thank you...
Senior Funeral Insurance Plus
Product Review
It provides cover for both myself and husband.
Service Review
Young chap was very patient and helpful. Thank you Matt.
Trusted Customer - 8 years ago
Polite and helpful
Senior Funeral Insurance Plus
Product Review
Polite and helpful
Service Review
Polite and helpful
Trusted Customer - 8 years ago
The advice i got was great and easy to understand
Senior Funeral Insurance Plus
Product Review
the payments were a great and product good
Service Review
the advice I got was great and easy to understand
Trusted Customer - 8 years ago
Can't say very much as i have only spoken to one...
Senior Funeral Insurance Plus
Service Review
Can't say very much as I have only spoken to one member of staff and she was quite pleasant.
Trusted Customer - 8 years ago
Appears to be good service at a good price. staff...
Senior Funeral Insurance Plus
Service Review
Appears to be good service at a good price. Staff person was very good to deal with.
Trusted Customer - 8 years ago
Very quick and easy to talk to a customer service...
Seniors Pet Insurance
Service Review
Very quick and easy to talk to a customer service officer. I was fortunate to talk to an extremely helpful and friendly person. Only negative is that I asked for a quote only and seem to have been signed up already. Too quick, but otherwise a very good experience.
Trusted Customer - 8 years ago
Your sales representative was very polite and listened...
Senior Funeral Insurance Plus
Service Review
Your sales representative was very polite and listened to my requests to have time to think about my decision to join your insurance plan his pateince is appreciated also my requests to have him call me back on several occasions were also fulfilled , he was not pushy at any stage just honest and matter of fact which was excellent and the reason, as well as your policy suited my requirement ,that I decided to go ahead with my policy with seniors insurance thankyou kindly Phillip m w macaskill
Trusted Customer - 8 years ago
No comment other than the person i spoke to this...
Seniors Pet Insurance
Service Review
No comment other than the person I spoke to this morning was most helpful
Trusted Customer - 8 years ago
Very clear information given in a reasonable time
Senior Funeral Insurance Plus
Service Review
Very clear information given in a reasonable time
Trusted Customer - 8 years ago
Ziad, the gentleman i spoke to was very polite and...
Senior Funeral Insurance Plus
Service Review
Ziad, the gentleman i spoke to was very polite and helpful.
Trusted Customer - 8 years ago
I have rated it poor not because of the product on...
Senior Funeral Insurance Plus
Service Review
I have rated it poor not because of the product on offer but because i found the sales tactics very pushy and it made me quite angry. This had happened previously and i resisted, but this time i agreed but not because i really wanted to. I will review the information and may or may not continue.
Trusted Customer - 8 years ago
Very helpful and pleasant to deal with
Seniors Pet Insurance
Service Review
very helpful and pleasant to deal with
Trusted Customer - 8 years ago
Lovely girl but hard to understand
Australian Seniors Final Expenses Insurance
Service Review
Lovely girl but hard to understand
Trusted Customer - 8 years ago
Very friendly and helpful agent.
Senior Funeral Insurance Plus
Service Review
Very friendly and helpful agent.
Trusted Customer - 8 years ago
Excellent
Senior Funeral Insurance Plus
Service Review
excellent
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