%
- Over all Percentage 92
- empty 8
Rated /5 from 570655774620 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,7065,5774,620 customer reviews.
Authentic reviews powered by Feefo
Reviews
697-709 of 5706 reviews
697-709 of 5577 reviews
697-709 of 4620 reviews
Eddie Coleman - a year ago
Easy and quick to get quote and sign the
Seniors Car Insurance
Product Review
Service Review
Easy and quick to get quote and sign the
Trusted Customer - a year ago
Angelo was very kind and patient with the whole...
Seniors Home Insurance
Product Review
Value for money and very happy with the savings.
Service Review
Angelo was very kind and patient with the whole process. He took to time to answer my questions and made sure I understood what my options were.
Trusted Customer - a year ago
I was given plenty of information by mathew, had all...
Seniors Car Insurance
Product Review
I have. Car insurance policy good. Quote on contents insurance policy far from helpful and without explanation.
Service Review
I was given plenty of information by Mathew, had all my questions answered clearly and when he said he would call back he did on time. However, when I asked to be put through to get a quote for personal contents insurance there was an enormous problem. I have had contents insurance for 58 years in rented and owned properties with never a problem but when I requested a quote yesterday I was declined. The first time we have ever had any insurance declined and without a reason. I had a car insurance policy earlier for around 5 years and only cancelled last year due to the sale of my car, never a problem. I had always been very happy with the deal and kept my side. I now live in the safest, most secure premises ever. Our unit door is locked, the whole building is securely locked and it is an over 65's gated community on top of all that security. So why was just a quote declined? It beggars belief. To say I was unhappy was a total understatement. It made me question my decision to trust and hand over money and take on our new car insurance policy with Australian Seniors Insurance.
Trusted Customer - a year ago
The entire process was easy all information was...
Seniors Funeral Insurance
Product Review
Very easy and informative to make decision to purchase.
Service Review
The entire process was easy all information was explained clearly and I felt absolutely confident and was able to make an informed decision well done and thank you David.
Ross Coyle - a year ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Product Review
The insurance was considerably lower than my previous insurer (who had increased premiums considerably). So I decided to go with Australian Seniors Insurance for home and contents
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
Trusted Customer - a year ago
I received a follow up phone call to confirm i...
Seniors Car Insurance
Product Review
I tried other companies but Seniors gave me the best options to suit my needs and best price.
Service Review
I received a follow up phone call to confirm I understood the contents of the policy. I was also offered other options
Trusted Customer - a year ago
Considerate, helpful.
Seniors Term Life Insurance
Product Review
Suits my needs. Reasonable terms.
Service Review
Considerate, helpful.
David Atkinson - a year ago
Listened to our needs and assisted in achieving...
Seniors Home Insurance
Product Review
great product and service. Friendly staff, very helpful
Service Review
listened to our needs and assisted in achieving required results.
Catherine Brooks - a year ago
Absolutely! loved the chair cover, speedy delivery,...
Seniors Funeral Insurance
Product Review
Service Review
Absolutely! loved the chair cover, speedy delivery, definitely recommend Frugo, good quality, would buy from again.
Keith Hunt - a year ago
Your fees were more than a 3rd cheaper than the most...
Seniors Home Insurance
Product Review
Service Review
Your fees were more than a 3rd cheaper than the most expensive & I appreciate what you do for seniors. It's not okay to just buy for the rewards points weather it be an Airline or a Supermarket chain all of which make BILLIONS of dollars in profit rather than pass those profits back down the chain with cheaper raters.
Ronald Balaam - a year ago
I have found this personally very excellent in what...
Seniors Car Insurance
Product Review
Service Review
I have found this personally very excellent in what she did she explain it to me very well and I would recommend used to my friends
Derek Gerdis - a year ago
Very friendly and helpful
Seniors Landlords Insurance
Product Review
Saved $400 by changing insurers.
Service Review
Very friendly and helpful
Trusted Customer - a year ago
Helpful and expedient
Seniors Landlords Insurance
Service Review
Helpful and expedient
Trusted Customer - a year ago
Easy to deal with and it was explained in a manner...
Seniors Home Insurance
Service Review
Easy to deal with and it was explained in a manner that was easy to understand.
Trusted Customer - a year ago
It was an easy straight forward process.
Seniors Home Insurance
Service Review
It was an easy straight forward process.
Linda Bracken - a year ago
The telephone representative spoke clearly and with a...
Seniors Home Insurance
Service Review
The telephone representative spoke clearly and with a measured pace -(not in the "chipmunk" cadence of today's fashion where vowels get pulverized and consonants obliterated , at rapid speed). She was meticulous in double checking the information with both of us. However, when she read out the extensive "Verbal Contract" and the mass of questions that this incorporated -(of which the vendor keeps a recorded copy), she could not guarantee that the consumer (us) would have access to either the recorded Verbal Contract - or a transcript of it. This is a systemic perversion. Both parties to a contract should have verbatim copies of it - otherwise either party can withdraw. Samuel Goldwyn, the Hollywood movie mogul, said “A verbal contract isn't worth the paper it's written on”
Trusted Customer - a year ago
The consultant was very thorough and was able to...
Seniors Funeral Insurance
Service Review
The consultant was very thorough and was able to answer my questions that I had about the Funeral Insurance Policy.
Trusted Customer - a year ago
Cameron was great. very prpfessional, friendly, and...
Seniors Term Life Insurance
Service Review
Cameron was great. Very prpfessional, friendly, and informative. He took the time to explain everything, check on some medical issues, and listen to us
Peter Pearce - a year ago
Everything went smoothly but they really haven't been...
Seniors Car Insurance
Service Review
everything went smoothly but they really haven't been tried. that will only happen if we need to make a claim.
John Campbell - a year ago
Purchased policy online and instructions were laid out...
Seniors Home Insurance
Service Review
purchased policy online and instructions were laid out very well and easy to fill in details required.
James Pickup - a year ago
Very helpfull when contacted and so far have solved...
Seniors Car Insurance
Service Review
VERY HELPFULL WHEN CONTACTED AND SO FAR HAVE SOLVED ALL PROBLEMS AND QUESTIONS TO OUR SATSIFACTION
Gina Pangallo - a year ago
Adam was very helpful and explained the policy so we...
Seniors Home Insurance
Service Review
Adam was very helpful and explained the policy so we had a great understanding of each section that was required.
Trusted Customer - a year ago
All enquiries dealt with very efficiently and...
Seniors Car Insurance
Service Review
All enquiries dealt with very efficiently and professionally
Trusted Customer - a year ago
Excellent customer service
Seniors Term Life Insurance
Service Review
Excellent customer service
Trusted Customer - a year ago
Because i liked the price quoted and was treated very...
Seniors Home Insurance
Product Review
Because I liked the price quoted and was treated very well
Trusted Customer - a year ago
No knowledge of them apart from this procedure of...
Seniors Home Insurance
Product Review
No knowledge of them apart from this procedure of taking up insurance with them. I will hold my judgement for now.
Trusted Customer - a year ago
Professional & experience
Seniors Funeral Insurance
Product Review
Professional & experience
Michael Needham - a year ago
The price was better than other companies
Seniors Home Insurance
Product Review
The price was better than other companies
Mark Hodges - a year ago
Everything was easy to do on line and over the phone
Seniors Home Insurance
Product Review
everything was easy to do on line and over the phone
Trusted Customer - a year ago
Adam was very friendly;easy to talk to & answered all...
Seniors Home Insurance
Product Review
Adam was very friendly;easy to talk to & answered all questions with proficiency
Marilyn Benisano - a year ago
The rate is good and excellent and affordable for us.
Seniors Term Life Insurance
Product Review
The rate is good and excellent and affordable for us.
Trusted Customer - a year ago
Abcdefg sold me insurance.
Seniors Home Insurance
Product Review
ABCDEFG Sold me insurance.
Trusted Customer - a year ago
Cheap house and contents insurance.
Seniors Home Insurance
Product Review
Cheap house and contents insurance.
Trusted Customer - a year ago
Seems a good product at the right price. the pay as...
Seniors Car Insurance
Product Review
Seems a good product at the right price. The pay as you drive option has been a winner with us for 2 cars.
Trusted Customer - a year ago
Easy to get covered and peace of mind
Seniors Car Insurance
Product Review
Easy to get covered and peace of mind
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
Get cover today and you could save
Call our friendly team to discuss your needs today. You can also get a quote online in minutes and save up to 20% on selected products.