Reviews

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David Cooney - 12 months ago

I have already alluded to the matter

Seniors Car Insurance

Product Review

Process was made easy - further ratings will depend on the quality of dialogue, processes and service in the event of any claim.

Service Review

I have already alluded to the matter


Rated: 4 out of 5

Trusted Customer - 12 months ago

It was an easy process to do online but as yet have...

Seniors Car Insurance

Product Review

This was the first time I have used your insurance and was recommended by a neighbour.I was able to purchase online and was1/2 the price quoted by our usual insurance company.Will recommend to other senior friends.

Service Review

It was an easy process to do online but as yet have not had to make a claim. I will be recommending this insurance to senior friends


Rated: 5 out of 5

Trusted Customer - 12 months ago

Easy to complete online

Seniors Home Insurance

Product Review

Service Review

Easy to complete online


Rated: 4 out of 5

Jacki Hull - 12 months ago

Seniors Landlords Insurance

Product Review


Rated: 4 out of 5

Trusted Customer - 12 months ago

Thje staff were friendly and they knew the product

Seniors Car Insurance

Product Review

Haven't had a claim yet but the customer service is great and the prices are lower than others

Service Review

Thje staff were friendly and they knew the product


Rated: 5 out of 5

Trusted Customer - 12 months ago

Excellent

Seniors Car Insurance

Product Review

Great staff and well priced insurance

Service Review

Excellent


Rated: 5 out of 5

Frederick Egan - 12 months ago

Seniors Funeral Insurance

Product Review

Very helpfull and afficent


Rated: 4 out of 5

Mark Sawyer - 12 months ago

I was given an excellent standard of customer service...

Seniors Car Insurance

Product Review

Excellent annual rate for car insurance and a real pleasure to deal with over the phone. Would highly recommend any senior to get quote here before anyone else

Service Review

I was given an excellent standard of customer service which along with the very competitive quote I was given, made the choice a ‘no-brainer’ in the end to go with Aust Seniors


Rated: 5 out of 5

Trusted Customer - 12 months ago

Seniors Car Insurance

Product Review

Purchased car insurance for a new car. Premium compared favourably. Received good service following a query about payment.


Rated: 4 out of 5

Trusted Customer - 12 months ago

Excellent never will learn this new tech. but the...

Seniors Home Insurance

Product Review

being an old lady who has trouble with tech your lady that helped me on the phone so wonderful and had patience with me , really great .

Service Review

Excellent Never will learn this new tech. but the lady that talked me through it was so patient with me .


Rated: 5 out of 5

Trusted Customer - 12 months ago

Seniors Home Insurance

Product Review

Very happy with service and price.


Rated: 5 out of 5

Trusted Customer - 12 months ago

Easy, helpful, knowledgable, polite and friendly...

Seniors Home Insurance

Product Review

Customer Services Officers I spoke with were professional, helpful and friendly and organised my home and contents insurance quickly whilst also giving opportunities to ask questions and check the cover and anything I wasn't sure of. Thank you! 😊

Service Review

Easy, helpful, knowledgable, polite and friendly staff. Service staff also answered my phone call promptly. Competitive pricing for the insurance product which produced a saving.


Rated: 5 out of 5

Noel Selway - a year ago

They were available and able to get on with it

Seniors Car Insurance

Service Review

They were available and able to get on with it


Rated: 4 out of 5

Peter Stamenkovic - a year ago

Very friendly staff and explained my options in a...

Seniors Home Insurance

Service Review

Very friendly staff and explained my options in a professional manner


Rated: 5 out of 5

Trusted Customer - a year ago

I wanted a car insurance quote. i was surprisingly,...

Seniors Car Insurance

Service Review

I wanted a car insurance quote. I was surprisingly, surprised that it was affordable. My daughter and son-in-law thought so too. They both will investigate a car insurance quote when their insurance is due for renewal next year.


Rated: 4 out of 5

Trusted Customer - a year ago

Absolutely excellent service, a real person to talk to...

Seniors Home Insurance

Service Review

Absolutely excellent service, a real person to talk to and not a computer and very helpful and thorough. Good clear explanations to all questions and good value. Special thanks top the person I dealt with - she was excellent and speaking with same person on 2 occasions is a very rare quality these days. Thank you.


Rated: 5 out of 5

Trusted Customer - a year ago

Very professional and polite

Seniors Home Insurance

Service Review

very professional and polite


Rated: 5 out of 5

James Andersen - a year ago

She knew what i was talking about

Seniors Car Insurance

Service Review

She knew what I was talking about


Rated: 5 out of 5

Trusted Customer - a year ago

Georgia was very professional & polite in manners....

Seniors Life Insurance

Service Review

Georgia was very professional & polite in manners. Everything was explained clear & simple to understand. She really made it easy to process & heard everything I needed answered.


Rated: 5 out of 5

Lesley Narelle Trustum - a year ago

The service was impeccable from start to finish. i...

Seniors Funeral Insurance

Service Review

The service was impeccable from start to finish. I would recommend your services to anyone


Rated: 5 out of 5

Trusted Customer - a year ago

Jaimie was very helpful and efficient. he was able to...

Seniors Life Insurance

Service Review

Jaimie was very helpful and efficient. He was able to explain the general information regarding the insurance.


Rated: 5 out of 5

Robyn Leonie Coleman - a year ago

Very helpful and provided information and policy in...

Seniors Home Insurance

Service Review

Very helpful and provided information and policy in relation to my queries in a very efficient manner


Rated: 5 out of 5

Trusted Customer - a year ago

Obtained quote online which was easy to understand...

Seniors Car Insurance

Service Review

Obtained Quote online which was easy to understand then to accept the policy was also simple.


Rated: 4 out of 5

Suzanne Janas - a year ago

Efficient and cared about delivering the right...

Seniors Car Insurance

Service Review

Efficient and cared about delivering the right services. Knowledgeable.


Rated: 5 out of 5

David Cooney - 12 months ago

Process was made easy - further ratings will depend on...

Seniors Car Insurance

Product Review

Process was made easy - further ratings will depend on the quality of dialogue, processes and service in the event of any claim.


Rated: 4 out of 5

Trusted Customer - 12 months ago

This was the first time i have used your insurance and...

Seniors Car Insurance

Product Review

This was the first time I have used your insurance and was recommended by a neighbour.I was able to purchase online and was1/2 the price quoted by our usual insurance company.Will recommend to other senior friends.


Rated: 5 out of 5

Trusted Customer - 12 months ago

Seniors Home Insurance

Product Review


Rated: 4 out of 5

Jacki Hull - 12 months ago

Seniors Landlords Insurance

Product Review


Rated: 4 out of 5

Trusted Customer - 12 months ago

Haven't had a claim yet but the customer service is...

Seniors Car Insurance

Product Review

Haven't had a claim yet but the customer service is great and the prices are lower than others


Rated: 5 out of 5

Trusted Customer - 12 months ago

Great staff and well priced insurance

Seniors Car Insurance

Product Review

Great staff and well priced insurance


Rated: 5 out of 5

Frederick Egan - 12 months ago

Very helpfull and afficent

Seniors Funeral Insurance

Product Review

Very helpfull and afficent


Rated: 4 out of 5

Mark Sawyer - 12 months ago

Excellent annual rate for car insurance and a real...

Seniors Car Insurance

Product Review

Excellent annual rate for car insurance and a real pleasure to deal with over the phone. Would highly recommend any senior to get quote here before anyone else


Rated: 5 out of 5

Trusted Customer - 12 months ago

Purchased car insurance for a new car. premium...

Seniors Car Insurance

Product Review

Purchased car insurance for a new car. Premium compared favourably. Received good service following a query about payment.


Rated: 4 out of 5

Trusted Customer - 12 months ago

Being an old lady who has trouble with tech your lady...

Seniors Home Insurance

Product Review

being an old lady who has trouble with tech your lady that helped me on the phone so wonderful and had patience with me , really great .


Rated: 5 out of 5

Trusted Customer - 12 months ago

Very happy with service and price.

Seniors Home Insurance

Product Review

Very happy with service and price.


Rated: 5 out of 5

Trusted Customer - 12 months ago

Customer services officers i spoke with were...

Seniors Home Insurance

Product Review

Customer Services Officers I spoke with were professional, helpful and friendly and organised my home and contents insurance quickly whilst also giving opportunities to ask questions and check the cover and anything I wasn't sure of. Thank you! 😊


Rated: 5 out of 5

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