%
- Over all Percentage 92
- empty 8
Rated /5 from 570655774620 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,7065,5774,620 customer reviews.
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Reviews
781-793 of 5706 reviews
781-793 of 5577 reviews
781-793 of 4620 reviews
Trusted Customer - a year ago
I had a funeral plan set up, the young man was easy to...
Seniors Funeral Insurance
Product Review
Service Review
I had a funeral plan set up, the young man was easy to understand and it didn’t take long. The only thing was I was told an email would come through but it didn’t.. I called back the following day to say I hadn’t received an email…This time I spoke with a very helpful lady…however once again I never received an email! I have never had trouble before with my email….The paper work did eventually come through to my PO. Box.
Trusted Customer - a year ago
The web site was easy to handle to get a quote for my...
Seniors Home Insurance
Product Review
Service Review
The web site was easy to handle to get a quote for my house insurance and the price was slightly less than other quotes. THANK YOU Australian Seniors.
Sondra Ah Wing - a year ago
Found staff member to be very helpful, honest and...
Seniors Term Life Insurance
Product Review
I was listened to and able to find the right rate of fortnightly payments that suit my budget to afford my new life insurance policy.
Service Review
Found staff member to be very helpful, honest and empathic when speaking to me when my application was discussed.
Roslyn Browning - a year ago
First consultant too abrupt and officious. the second...
Seniors Car Insurance
Product Review
Yes. I was insured with Seniors for my Mazda 3. On the 20th of April 2023 I was involved in an accident, where the police and ambulance attended. The other driver's car, hit my car in the rear whilst I was stationary waiting to turn right. She was at fault; I was injured, and my car was a repairable write off. She has been charged with reckless driving, causing injury to myself. Seniors accepted my no excess claim, with supporting police statement etc. My insurance was cancelled after I received a payout. In good faith I contacted Seniors to insure my new MAZDA 2 only to find out, because I made a claim that was a no excess claim, my new insurance has increased from last year's 2022 insurance by almost $300 for my new car. I was shocked to hear that it doesn't matter whether you're at fault or the other driver, apparently the insurance will increase astronomically. This is grossly unfair because, one doesn't have control over what the other driver does.
Service Review
First consultant too abrupt and officious. The second consultant who confirmed my insurance and finished the contract with me was courteous and professional. I, in fact suggested to her that she should be using her lovely voice for singing.
Valerie Shaw - a year ago
Very helpful, polite professional, and knowledgeable
Seniors Car Insurance
Product Review
Comparable pricing efficient service
Service Review
Very helpful, polite professional, and knowledgeable
Trusted Customer - a year ago
Very comprehensive
Seniors Home Insurance
Product Review
lower than others for same coverage
Service Review
very comprehensive
Linda Hall - a year ago
Fantastic service everything was explained so easily...
Seniors Funeral Insurance
Service Review
Fantastic service everything was explained so easily to understand. Ken understood my concerns and worked with me to sort them out.
Trusted Customer - a year ago
Yes i would recommend them and i would use them again.
Seniors Car Insurance
Product Review
Cheapest, friendly, helpful,
Service Review
Yes I would recommend them and I would use them again.
Trusted Customer - a year ago
Very good customer service and the policy suits me
Seniors Term Life Insurance
Product Review
Very good customer service and I'm very happy.
Service Review
Very good customer service and the policy suits me
Shirley Mills - a year ago
Difficulty contacting by phone. still waiting on...
Seniors Landlords Insurance
Product Review
with the discount the quote is still well over competitions
Service Review
Difficulty contacting by phone. Still waiting on decision for claim Asked several times for copy of all policies with Australian Seniors but no response.
Trusted Customer - a year ago
Answered all my questions regarding the cover. it was...
Seniors Home Insurance
Product Review
Good value for money, and the cover has great reviews.
Service Review
Answered all my questions regarding the cover. It was quick and easy and hardly any wait on the phone.
Trusted Customer - a year ago
Understood the process!
Seniors Car Insurance
Product Review
Easy process Easy process
Service Review
Understood the process!
Trusted Customer - a year ago
Service was excellent and questions answered...
Seniors Car Insurance
Service Review
Service was excellent and questions answered positively. Claire had good knowledge of what we needed and explained everything clearly and adequately. We are surprised at the saving we have made from our previous insurer.
Trusted Customer - a year ago
Explained what i was after and was given options for...
Seniors Home Insurance
Service Review
Explained what I was after and was given options for it, was explained to me and got it.
Peter Cull - 2 years ago
Ok but prolonged
Seniors Car Insurance
Service Review
OK but prolonged
Wal Pywell - 2 years ago
Web site was easy to understand and navigate. final...
Seniors Home Insurance
Service Review
Web site was easy to understand and navigate. Final quote was very competitive and finished at a third of the original quote.
Johann Brandstatter - 2 years ago
Surprisingly good ! call answered almost immediately -...
Seniors Car Insurance
Service Review
Surprisingly good ! Call answered almost immediately - by areal person !
Trusted Customer - 2 years ago
It’s was very easy to flower on the website.
Seniors Car Insurance
Service Review
It’s was very easy to flower on the website.
Trevor Cameron - 2 years ago
Great to deal with
Seniors Term Life Insurance
Service Review
Great to deal with
Edward Gardner - 2 years ago
Very good service
Seniors Car Insurance
Service Review
Very good service
Trusted Customer - 2 years ago
Call was answered in reasonable time. the consultant...
Seniors Car Insurance
Service Review
Call was answered in reasonable time. The consultant was positive and spoke very good Aussie -I know that that is not politically correct, but when you are older and hard of hearing a clear voice is essential. Went over all the items we needed and let us know when there was any extras etc. He also found a discount for us too - we really appreciated that.
Mary Norman - 2 years ago
Catherine was absolutly fantastic going through the...
Seniors Home Insurance
Service Review
Catherine was absolutly fantastic going through the options for our House/contents and care insurrance. Highly reccomend her service
Rex James - 2 years ago
Easy and understandable process to follow
Seniors Landlords Insurance
Service Review
easy and understandable process to follow
Trusted Customer - 2 years ago
Service was excellent so we applied for home insurance...
Seniors Car Insurance
Service Review
Service was excellent so we applied for Home Insurance but your underwriter does not accept our postcode
Peter Pearce - a year ago
Again untried at this time
Seniors Car Insurance
Product Review
again untried at this time
James Pickup - a year ago
Seniors Car Insurance
Product Review
Gina Pangallo - a year ago
Seniors Home Insurance
Product Review
Trusted Customer - a year ago
Competitive pricing and great service
Seniors Car Insurance
Product Review
Competitive pricing and great service
Trusted Customer - a year ago
Seniors Term Life Insurance
Product Review
David Parsonage - a year ago
Professionalism in dealing with me work it out
Seniors Term Life Insurance
Product Review
Professionalism in dealing with me work it out
Trusted Customer - a year ago
Easy online quote and follow up
Seniors Home Insurance
Product Review
Easy online quote and follow up
Desiree Atkinson - a year ago
Very competitive price on the car insurance, quote...
Seniors Car Insurance
Product Review
Very competitive price on the car insurance, quote easy to download on line
Trusted Customer - a year ago
First experience with seniors so have to wait and see...
Seniors Term Life Insurance
Product Review
First experience with seniors so have to wait and see how we go
Trusted Customer - a year ago
After receiving our quote, we had a courtesy call to...
Seniors Home Insurance
Product Review
After receiving our quote, we had a courtesy call to see if we required help to understand the offer,
Trevor - a year ago
So much cheaper than my other insurance company and...
Seniors Car Insurance
Product Review
So much cheaper than my other insurance company and easy to do online.
Douglas - a year ago
Well tailored products to suit my needs and...
Seniors Home Insurance
Product Review
Well tailored products to suit my needs and Competitive pricing. Fantastic.
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