%
- Over all Percentage 94
- empty 8
Rated /5 from 625613543 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 625613543 customer reviews.
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Reviews
109-121 of 625 reviews
109-121 of 613 reviews
109-121 of 543 reviews
Trusted Customer - 10 months ago
Knowledgeable assistant very helpful.
Seniors Home Insurance
Product Review
Service Review
Knowledgeable assistant very helpful.
Louise Sadler - 10 months ago
Best staff in any call centre; ever. really friendly,...
Seniors Home Insurance
Product Review
Did my homework and Australian Seniors' was the most competitive price.
Service Review
Best staff in any call centre; ever. Really friendly, polite and helpful. I've already given gold stars and elephant stamps to Nikki and Justin and kudos to Australian Seniors.
John Hegarty - 10 months ago
All aspects thoroughly explained and questions...
Seniors Home Insurance
Product Review
Covered what I needed at a reasonable price.
Service Review
All aspects thoroughly explained and questions answered.
Trevor Cox - 10 months ago
Polite and easy to talk to
Seniors Home Insurance
Product Review
all Insurance Companies are expensive
Service Review
polite and easy to talk to
Trusted Customer - 10 months ago
Yes i would buy again and recommend them because of...
Seniors Home Insurance
Service Review
Yes I would buy again and recommend them because of their good and friendly service and good product and thinking of you as people not just as someone they can rip as much money out of like some companies do and tried to do to me
David Patty Lawrance - 10 months ago
Great friendly service, good rates and very...
Seniors Home Insurance
Product Review
Service Review
Great friendly service, good rates and very understanding
Trusted Customer - 11 months ago
Angelo was very kind and patient with the whole...
Seniors Home Insurance
Product Review
Value for money and very happy with the savings.
Service Review
Angelo was very kind and patient with the whole process. He took to time to answer my questions and made sure I understood what my options were.
Ross Coyle - 11 months ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Product Review
The insurance was considerably lower than my previous insurer (who had increased premiums considerably). So I decided to go with Australian Seniors Insurance for home and contents
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
David Atkinson - 11 months ago
Listened to our needs and assisted in achieving...
Seniors Home Insurance
Product Review
great product and service. Friendly staff, very helpful
Service Review
listened to our needs and assisted in achieving required results.
Keith Hunt - 11 months ago
Your fees were more than a 3rd cheaper than the most...
Seniors Home Insurance
Product Review
Service Review
Your fees were more than a 3rd cheaper than the most expensive & I appreciate what you do for seniors. It's not okay to just buy for the rewards points weather it be an Airline or a Supermarket chain all of which make BILLIONS of dollars in profit rather than pass those profits back down the chain with cheaper raters.
Wayne Kingston - 11 months ago
Excellent service and ease of completion of insurance...
Seniors Home Insurance
Product Review
Very good policy Easy to comprehend
Service Review
Excellent service and ease of completion of Insurance policies
Jennifer Collins - 11 months ago
Even though i brought my insurance online, the...
Seniors Home Insurance
Product Review
The policy suited my needs.
Service Review
Even though I brought my insurance online, the experience was totally trouble free and easy.
Louise Thompson - 11 months ago
Fabulous service and advice
Seniors Home Insurance
Service Review
Fabulous service and advice
John - 11 months ago
The two staff members we dealt with were courteous,...
Seniors Home Insurance
Service Review
The two staff members we dealt with were courteous, friendly and very thorough with their explanations about the insurance policy we needed. They also answered questions we asked in a manner that made it easy for us to comprehend.
Trusted Customer - 11 months ago
Extremely professional and caring, both the customer...
Seniors Home Insurance
Service Review
Extremely professional and caring, both the customer service people Ava and Angelo knew their own areas perfectly, and made my change from another provider very easy.
Trusted Customer - 11 months ago
Very helpful and professional.
Seniors Home Insurance
Service Review
Very helpful and professional.
Trusted Customer - 11 months ago
The service was very good lucus explained and went...
Seniors Home Insurance
Service Review
The service was very good lucus explained and went through all the details in clear English and explained every detail fully I will recommend senior services to my friends .
Trusted Customer - 11 months ago
The man i was speaking to spoke far too quickly and i...
Seniors Home Insurance
Service Review
The man I was speaking to spoke far too quickly and I had to ask him a few times to repeat what he was saying. There was so much background noise as well that it was hard to hear.
Trusted Customer - 11 months ago
Phone consultant was excellent - patient, clear...
Seniors Home Insurance
Service Review
Phone consultant was excellent - patient, clear explanations and extremely personable.
Trusted Customer - 11 months ago
Because i think you deserve 5 stars. when i learn more...
Seniors Home Insurance
Service Review
Because I think you deserve 5 stars. When I learn more about your service I let you know in details what I think. Regards, Mirka.
Trusted Customer - 11 months ago
I would use again and recommend. everything was well...
Seniors Home Insurance
Service Review
I would use again and recommend. Everything was well explained
Trusted Customer - 11 months ago
I have not fully informed myself of an opinion as yet...
Seniors Home Insurance
Service Review
I have not fully informed myself of an opinion as yet as only newly become a customer.
Michael Needham - 11 months ago
It was all on line
Seniors Home Insurance
Service Review
It was all on line
Mark Hodges - 11 months ago
The girl that helped with my quote was excellent and...
Seniors Home Insurance
Service Review
The girl that helped with my quote was excellent and helpful
David Atkinson - 11 months ago
Great product and service. friendly staff, very helpful
Seniors Home Insurance
Product Review
great product and service. Friendly staff, very helpful
Keith Hunt - 11 months ago
Seniors Home Insurance
Product Review
Wayne Kingston - 11 months ago
Very good policy easy to comprehend
Seniors Home Insurance
Product Review
Very good policy Easy to comprehend
Jennifer Collins - 11 months ago
The policy suited my needs.
Seniors Home Insurance
Product Review
The policy suited my needs.
Louise Thompson - 11 months ago
Absolutely on the ball and answered every question i...
Seniors Home Insurance
Product Review
Absolutely on the ball and answered every question I could think of
Trusted Customer - 11 months ago
Because i haven't had much to do with this product as...
Seniors Home Insurance
Product Review
Because I haven't had much to do with this product as yet. Not really as the policies have just started
Trusted Customer - 11 months ago
Seniors Home Insurance
Product Review
Trusted Customer - 11 months ago
Seniors Home Insurance
Product Review
Trusted Customer - 11 months ago
Because the home and contents insurance was a lot...
Seniors Home Insurance
Product Review
Because the home and contents insurance was a lot better than what Suncorp was offering.
Trusted Customer - 11 months ago
Saved $300. that's a lot!
Seniors Home Insurance
Product Review
Saved $300. That's a lot!
Trusted Customer - 11 months ago
Because i liked the price quoted and was treated very...
Seniors Home Insurance
Product Review
Because I liked the price quoted and was treated very well
Trusted Customer - 11 months ago
No knowledge of them apart from this procedure of...
Seniors Home Insurance
Product Review
No knowledge of them apart from this procedure of taking up insurance with them. I will hold my judgement for now.
Cover your home & contents today
For cover of the things you’ve worked hardest for, call our friendly team now on 1300 009 348. We are here 8am to 7pm Monday to Friday. You can also request a call-back at a time that suits you.