Reviews

109-121 of 490 reviews

109-121 of 490 reviews

109-121 of 355 reviews

Trusted Customer - 7 years ago

Yes very helpful and polite

Seniors Pet Insurance

Product Review

They were helpful and polite

Service Review

Yes very helpful and polite


Rated: 5 out of 5

Trusted Customer - 7 years ago

The lady i dealt with was confident and businesslike...

Seniors Pet Insurance

Service Review

The lady I dealt with was confident and businesslike and had all the facts and figures at her fingertips.


Rated: 5 out of 5

Barbara Macgillivray - 7 years ago

Hayley was the consultant that i dealt with over a two...

Seniors Pet Insurance

Product Review

The quality of the pet insurance plan is on par with all of the other options available however the premiums are much more reasonable and they're very pleasant to deal with.

Service Review

Hayley was the consultant that I dealt with over a two day period and answered all of my questions relating to changing from one pet insurance company to Seniors. She knew the product very well and was incredibly professional and pleasant throughout our discussion of the policy options. Switching to Seniors was a very comfortable and easy decision and ,with Hayley's guidance, went smoothly. I have peace of mind that both of my dogs are fully insured with the top cover which ,although the quality is the same as the previous insurer, is a fraction of the cost. Hayley is a definite asset to Seniors Insurance.


Rated: 5 out of 5

Trusted Customer - 7 years ago

Very friendly & seemed very knowledgable

Seniors Pet Insurance

Product Review

Seems better than the competitors Higher annual limit

Service Review

Very friendly & seemed very knowledgable


Rated: 4 out of 5

Trusted Customer - 7 years ago

I can’t rate actual policy until i have to claim but...

Seniors Pet Insurance

Service Review

I can’t rate actual policy until I have to claim but your sales lady Irene was fabulous. When I phoned back & spoke to other employees they also redirected me perfectly. Because of Irene, we bought the policy. Oh so refreshing to speak to all local people.


Rated: 5 out of 5

Trusted Customer - 7 years ago

Your representative was very polite and informative....

Seniors Pet Insurance

Service Review

Your representative was very polite and informative. Although I hadn't made a decision he was very helpful and was able to answer all my concerns. I trusted his judgement and was happy to say yes to your plan. Kind regards Christina.


Rated: 5 out of 5

Lesley Cunningham - 7 years ago

Yes it was really good

Seniors Pet Insurance

Product Review

The gentleman that rang me was heip me was very helpful and explained things so you could understand it.

Service Review

Yes it was really good


Rated: 4.5 out of 5

Susan Jansen - 7 years ago

I asked for a call back regarding change in the...

Seniors Pet Insurance

Service Review

I asked for a call back regarding change in the insurance cost but didn't get one.


Rated: 2 out of 5

Trusted Customer - 7 years ago

I obtained a quote on line and within minutes a very...

Seniors Pet Insurance

Product Review

As my purchased was pet insurance and there is a 30 day waiting period to use the product I am unable to provide feedback

Service Review

I obtained a quote on line and within minutes a very professional gentleman rang to offer assistance. He answered all my questions, explained waiting periods and pre existing conditions and ensured I was happy with the product I was purchasing.


Rated: 5 out of 5

Brenda O'sullivan - 7 years ago

The customer support person that organised my pet...

Seniors Pet Insurance

Product Review

Overall I felt this Insurance Plan for my new pet was far more comprehensive that previous Company's I had communicated with prior to this call.

Service Review

The Customer Support Person that organised my Pet Insurance was very professional, comprehensive , Polite and overall a winning combination for this Company.


Rated: 5 out of 5

Debbie Kelly - 7 years ago

Oz, the sales assistant was excellent on the phone and...

Seniors Pet Insurance

Service Review

Oz, the sales assistant was excellent on the phone and explained the ins and outs of the policy. I found her to be knowledgeable and she listened to my needs, unlike other people I spoke to. She wasn't pushy and gave me time to think about the policy which I appreciated!


Rated: 5 out of 5

Shirley Grimsey - 7 years ago

Yes

Seniors Pet Insurance

Product Review

Explained Policy & cover well

Service Review

Yes


Rated: 4 out of 5

Laurel Burke - 7 years ago

Yes michael was curtiouse ,and patient with the...

Seniors Pet Insurance

Service Review

Yes Michael was curtiouse ,and patient with the transaction ,and explaining details


Rated: 4 out of 5

Trusted Customer - 7 years ago

The lady i dealt with was confident and businesslike...

Seniors Pet Insurance

Service Review

The lady I dealt with was confident and businesslike and had all the facts and figures at her fingertips.


Rated: 5 out of 5

Trusted Customer - 7 years ago

Very friendly & seemed very knowledgable

Seniors Pet Insurance

Service Review

Very friendly & seemed very knowledgable


Rated: 4 out of 5

Barbara Macgillivray - 7 years ago

Hayley was the consultant that i dealt with over a two...

Seniors Pet Insurance

Service Review

Hayley was the consultant that I dealt with over a two day period and answered all of my questions relating to changing from one pet insurance company to Seniors. She knew the product very well and was incredibly professional and pleasant throughout our discussion of the policy options. Switching to Seniors was a very comfortable and easy decision and ,with Hayley's guidance, went smoothly. I have peace of mind that both of my dogs are fully insured with the top cover which ,although the quality is the same as the previous insurer, is a fraction of the cost. Hayley is a definite asset to Seniors Insurance.


Rated: 5 out of 5

Trusted Customer - 7 years ago

I can’t rate actual policy until i have to claim but...

Seniors Pet Insurance

Service Review

I can’t rate actual policy until I have to claim but your sales lady Irene was fabulous. When I phoned back & spoke to other employees they also redirected me perfectly. Because of Irene, we bought the policy. Oh so refreshing to speak to all local people.


Rated: 5 out of 5

Trusted Customer - 7 years ago

Your representative was very polite and informative....

Seniors Pet Insurance

Service Review

Your representative was very polite and informative. Although I hadn't made a decision he was very helpful and was able to answer all my concerns. I trusted his judgement and was happy to say yes to your plan. Kind regards Christina.


Rated: 5 out of 5

Lesley Cunningham - 7 years ago

Yes it was really good

Seniors Pet Insurance

Service Review

Yes it was really good


Rated: 4 out of 5

Susan Jansen - 7 years ago

I asked for a call back regarding change in the...

Seniors Pet Insurance

Service Review

I asked for a call back regarding change in the insurance cost but didn't get one.


Rated: 2 out of 5

Trusted Customer - 7 years ago

I obtained a quote on line and within minutes a very...

Seniors Pet Insurance

Service Review

I obtained a quote on line and within minutes a very professional gentleman rang to offer assistance. He answered all my questions, explained waiting periods and pre existing conditions and ensured I was happy with the product I was purchasing.


Rated: 5 out of 5

Brenda O'sullivan - 7 years ago

The customer support person that organised my pet...

Seniors Pet Insurance

Service Review

The Customer Support Person that organised my Pet Insurance was very professional, comprehensive , Polite and overall a winning combination for this Company.


Rated: 5 out of 5

Debbie Kelly - 7 years ago

Oz, the sales assistant was excellent on the phone and...

Seniors Pet Insurance

Service Review

Oz, the sales assistant was excellent on the phone and explained the ins and outs of the policy. I found her to be knowledgeable and she listened to my needs, unlike other people I spoke to. She wasn't pushy and gave me time to think about the policy which I appreciated!


Rated: 5 out of 5

Shirley Grimsey - 7 years ago

Yes

Seniors Pet Insurance

Service Review

Yes


Rated: 4 out of 5

Gwen Kirk - 7 years ago

I am a pensioner and it was a good price.

Seniors Pet Insurance

Product Review

I am a pensioner and it was a good price.


Rated: 5 out of 5

Geraldine Smith - 7 years ago

A reasonable price compared to the others i looked at.

Seniors Pet Insurance

Product Review

A reasonable price compared to the others I looked at.


Rated: 5 out of 5

Noelene Wheatley - 7 years ago

Helpful in all aspects of service

Seniors Pet Insurance

Product Review

HELPFUL IN ALL ASPECTS of service


Rated: 4 out of 5

Trusted Customer - 7 years ago

It was a good deal with a lot of cover

Seniors Pet Insurance

Product Review

It was a good deal with a lot of cover


Rated: 5 out of 5

Trusted Customer - 7 years ago

Have not received the policy documents yet.

Seniors Pet Insurance

Product Review

Have not received the policy documents yet.


Rated: 1 out of 5

Trusted Customer - 7 years ago

Seems to be a very good policy

Seniors Pet Insurance

Product Review

SEEMS TO BE A VERY GOOD POLICY


Rated: 5 out of 5

Trusted Customer - 7 years ago

Helpful and friendly easy to speak to

Seniors Pet Insurance

Product Review

Helpful and friendly easy to speak to


Rated: 5 out of 5

Grant Taylor - 7 years ago

The cover seems comprehensive but only time will tell...

Seniors Pet Insurance

Product Review

The cover seems comprehensive but only time will tell if it is a good deal.


Rated: 4 out of 5

Trusted Customer - 7 years ago

At the moment i have dog insurance and i wanted to...

Seniors Pet Insurance

Product Review

At the moment I have dog insurance and I wanted to compare so that I can get the best for less


Rated: 4 out of 5

Jan Berwick - 7 years ago

He took his time to explain what was what. i think i...

Seniors Pet Insurance

Product Review

he took his time to explain what was what. I think I have good coverage for my dog


Rated: 4 out of 5

Susan Moyle - 7 years ago

Value for money seems to be good coverage

Seniors Pet Insurance

Product Review

Value for money seems to be good coverage


Rated: 5 out of 5

Trusted Customer - 7 years ago

Good product .. almost what i was looking for

Seniors Pet Insurance

Product Review

good product .. almost what I was looking for


Rated: 4 out of 5

Protect your pet today

To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australian-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.